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Z500
Operation Manual
185
SECTION 8
Troubleshooting
8-1 T
roub
lesho
o
ting
S
E
CTION 8
Error message
Causes and remedies
Reference
No Sensor connected.
Turn OFF the power supply, and then restart the Z500 after
confirming the following points.
- Are the Sensor Cables connected to the Z500?
- Is the Sensor Cable disconnected from the Sensor?
Setup: page 18
Sensor connection status
has changed.
Click Continue and all
settings will be set to their
default values.
To return to the previous connection status:
Turn OFF the power supply, and then restart the Z500 after
confirming the following points.
- Check that the same model of Sensors are connected.
- Check that the same number of Sensors are connected.
To change the connection status:
Select
Continue.
The settings are initialized.
——
Changing sens. installa-
tion initializes all scene
data. OK?
Data integration cannot be ensured when the Sensor mounting
method is changed. All settings for scene data are returned to
their default settings.
——
Downloaded data is
invalid.
Data will be loaded from
sensor.
Although the download function is ON, the sensor information
has not been downloaded to the controller.
Download the sensor information using
System/Download.
Operation: page 148
Measurement is not
possible.
Reset the reference.
After checking the reference condition of installation, perform
the settings again.
Reason
Reliable measurement cannot be assured, and this will
prevent setting of a value for installation error compensation.
Operation: page 149
Measurement is not
possible.
Reset the reference
workpiece.
Check whether or not the workpiece is inside the
measurement range.
Reason
A measurement error occurred when workpieces were
measured for calibration.
Setup: page 28
Adjustment range
exceeded.
Calibration is not possible.
Perform calibration again so that the span and offset are within
the range for which compensation is possible.
Reason
The span and offset are beyond the range for which
compensation is possible and calibration cannot be performed.
Operation: page 78
Communication error.
Stop operating the Z500 and turn OFF the power supply, and
attempt to operate again after confirming the following items.
- Is the cable wired correctly?
- Are the communications settings the same as those of the
external device?
- Is the external device operated correctly?
Reason
Transfer between the Z500 and an external device was
interrupted because a communications error occurred.
If the same error occurs after confirming the above items, it is
possible that the Z500 is broken.
Setup: page 44
Operation: page 145
Communication data is
wrong.
Select the correct transfer file and re-execute the data transfer.
Reason
The wrong file has been selected.
——
Sensor not supported.
Check whether or not the model of Sensors is connectable.
Reason
An unconnectable Sensor has been used.
Setup: page 18