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SIGNALS AND ERROR CODES

MESSAGE

SOLUTION

OVERHEATING

After a long period of continual operation, the facsimile

WAIT PLEASE

facsimile machine could overheat. In this case, avoid
performing operations that require use of the optical rea-
der for about 30 minutes. After a short time, the facsimile
will be able to continue printing and conclude any sus-
pended activities.

TX MEMORY FULL

Indicates that the there is not enough space in the
memory. Clear all documents that you no longer require
from the memory.

MESSAGES AND ERROR CODES ON THE DISPLAY

An error message followed by a code on the display indicates a fault in the facsimile machine’s operation. In
this case, you can try and restore the machine to operation by following the instructions given in the table
below; if the error persists, unplug the power cable and contact the Customer Engineering Service, indicating
the error code.

The table does not include the error codes as each message may be associated with more than one typeof
error, which will be identified by a specific code.

MESSAGE

SOLUTION

CHECK PAPER (XX)

Check that the printing paper is inserted correctly.

CHECK MOTOR (XX)

Check that the print cartridge is free to move.

SCANNER ERR. (XX)

Remove the document and repeat the operation in
progress.

CARRIAGE ERR (XX)

Switch the facsimile machine off and on.

DIAG. ERROR (XX)

Switch the facsimile machine off and on.
Errors 03, 06, 07 and 09 do not prevent the machine from
working. You can ignore the error by pressing CLEAR.
Contact the Customer Engineering Service, however, as
soon as possible.

CHECK DOC. (XX)

Check that the document is not jammed inside the
machine and that it does not exceed the specified lenght
2m.

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Summary of Contents for OFX 2100

Page 1: ... AcSIMILE 8 1 N3425CTIONS ...

Page 2: ...Documentazione 77 Via Jervis 10015 Ivrea Italy Copyright 1994 Olivetti All rights reserved This equipment complies with the provisions laid down by the CEE 87 308 directive for the prevention and elimination of radio interference copy e p65 17 04 00 23 04 1 ...

Page 3: ...MBER 30 STORING THE SENDER S NAME 31 SETTING PASSWORDS 33 CHANGING OR DELETING PASSWORDS 35 SETTING RESERVED POLLING IDENTIFIERS 36 PRINTING THE RESERVED POLLING IDENTIFIERS 38 SELECTING THE DIALLING MODE 39 SETTING OPERATING CONFIGURATION PARAMETERS 40 PRINTING THE OPERATING CONFIGURATION PARAMETERS 45 CLOSED NETWORK FEATURE 47 BEFORE TRANSMITTING COPYING 48 DOCUMENTS THAT CAN BE TRANSMITTED COPI...

Page 4: ... WHILE SENDING OR RECEIVING A DOCUMENT 82 SENDING OR RECEIVING A DOCUMENT AFTER A TELEPHONE CONVERSATION82 TELEPHONE CONVERSATION AFTER SENDING OR RECEIVING A DOCUMENT 83 REGULATING THE VOLUME OF THE SPEAKER 83 COPYING FUNCTION SINGLE OR MULTICOPY 84 REPORTS 86 LAST TRANSMISSION REPORT 86 LAST RECEPTION REPORT 88 ACTIVITY REPORT 90 POWER FAILURE REPORT 93 FILLING UP ELIMINATING PAPER JAMS 94 ADDIN...

Page 5: ...SERVICE CODES 107 AUDIBLE SIGNALS 107 MESSAGES ON THE DISPLAY 109 SERVICE CODES 111 CHARACTER SET TABLE 114 OPTIONS 115 PC FAX MULTIFUNCTIONS 115 GENERAL CHARACTERISTICS OF THE FACSIMILE MACHINE 116 indice p65 13 04 00 23 12 3 ...

Page 6: ...pment generates used and can radiate radio frequency energy and if not installed and used in accordance with the instruction may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipm...

Page 7: ... may make changes in its facilities equipment operations or procedures thatcouldaffecttheoperationoftheequipment Ifthishappens thetelephonecompanywillprovide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please contact Olivetti Office USA 1 800 2222310 for repair and warranty information ...

Page 8: ...s Industry Canada does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individua...

Page 9: ...it then ceases to conform to the standards against which approval was granted 3 The connection to the telecommunication systems must be unplugged before the earth is disconnected The connection to the telecommunication systems must not be hardwired 4 This apparatus may be used on telecommunication systems employing loop disconnect of MF signalling 5 This apparatus is not suitable as an extension t...

Page 10: ... AT A CURRENT OF 40mA dc IS 0 4 Volts 10 FOR THE DEFINITION OF A RELEVANT BRANCH SYSTEM OR RBS REFER TO BS 6789 SECTION 6 1 CLAUSE 2 4 11 THE LJU SERIES CONNECTOR IS FOR USE WITH AN APPROVED SIMPLE TELEPHONE ONLY THIS PORT IS A TNV CIRCUIT AND IS INTENDED FOR CONNECTION TO THE TELEPHONE NETWORK ONLY APPLICATION FOR INSTALLATION OF B T SOCKETS This form may only be required if the wiring is owned b...

Page 11: ...uctions on how to add paper and insert the print cartridge It shows in what areas paper jams are most likely to occur and how to deal with them The MAINTENANCE chapter informs you of the periodic maintenance operations required and how you can eliminate faults by yourself The SIGNALS AND SERVICE CODES chapter describes how the machine informs you of operating errors and provides additional informa...

Page 12: ...hand column is essential to be able to take the steps of the procedure left hand column Text in italics indicates errors how to prevent and correct them other actions possible at that point and other useful hints This manual does not describe how to install the facsimile machine as this procedure is performed by the service technician cap01 p65 13 04 00 19 43 2 ...

Page 13: ...rocess to be controlled thus guaranteeing that the documents sent and received will be kept absolutely confidential QUALITY Bubble ink jet technology Resolution text image separation and grey scale functions ensure that a high qualityreproductionisobtainedforallkindsofdocuments VERSATILITY Use of the memory in the advanced functions saves time and reduces operating costs FLIEXIBLE PAPER FEED Large...

Page 14: ...ls to avoid damaging the facsimile machine To prevent paper jams do not switch the fax off or raise the operator console during transmission reception or copying For optimum print quality use the recommended paper of the weight thickness and format specified in this manual Should the unit malfunction refer to the Solving Problems by Yourself section In most cases you will find the solution to the ...

Page 15: ...nsole 8 Print cartridge 9 Cartridge compartment lid 10 Optical reader 11 ON OFF switch 1 2 3 4 6 7 5 10 11 8 9 COMPONENTS KEY 1 Paper positioning lever 2 Document feed slide 3 Paper cassette 4 Paper guides 5 Sent copied document tray 6 Received copied document tray cap03 p65 13 04 00 19 50 5 ...

Page 16: ...quid crystal display keys and LEDs that indicate the operating modes and provide a user friendly interface with the machine A brief description of the keys and LEDs is provided below How each of them is used will be explained during the relevant operating procedures cap03 p65 13 04 00 19 50 6 ...

Page 17: ...s of 16 characters each displays the data entered directly on the keypad and provides information and messages to guide you through the operations to be performed It also operates as a Clock Calendar displaying the time automatically LEDs Lights up to indicate that an error occurred during communication Indicates the contrast level selected off normal on dark for very light documents blinking ligh...

Page 18: ...ble The functions are then selected by pressing the scroll or function keys described later on Multi purpose key starts normal transmission after the number has been dialled on the telephone or on the numeric keypad activates manual reception activates a single copying operation activates the menu function selected IMAGE Multi purpose key stops a copying operation and interrupts printing during pr...

Page 19: ...ta keys 0 9 Used together with the SPEED DIAL key to dial a coded speed dialling number key Can be used while entering a number to switch to tone dialling ONE TOUCH DIALLING KEYS keys 0 9 including and Usedforautomaticallydiallingyourcorrespondent sfacsimileortelephone number DIAL and keys A D once they have been stored DIALLING CURSOR AND MENU SCROLL KEYS DIALLING with the document inserted in th...

Page 20: ...ables connection to the telephone line and the dialling tone to be heard handsfree dialling during data entry moves the cursor to the right used in some cases for displaying the options of some functions on a menu used in some functions for confirming the alphanumeric character selected KEYS FOR SELECTING CONFIRMING AND CLEARING DATA HOLD Sets the line on hold during a telephone conversation SET C...

Page 21: ...nsmission operation or a delayed or reserved transmission operation PREPARING FOR TRANSMISSION COPYING Available with a document inserted in the ADF Provides access to the Preparation menu which comprises the page numbering function and the graphic definition parameters Resolution Image Contrast PRINT MULTICOPY Used during operating procedures for printing any document in memory reports selected o...

Page 22: ...llowing parameters ECM Automatic RX Fax phone Fax TAD Sender ID line position TTI in sender ID line Activity report Last TX report Last RX report Last error report Broadcast report Closed network in reception Closed network in transmission Inhibit transmission Reception reply storing Reduction Print overflow Automatic storage Automatic clearing of a stored document after all specified retries Auto...

Page 23: ... activity report PRINT HEAD PURGING AND VOLUME REGULATION Available with no document in the ADF Provides access to the Head volume menu which comprises the following functions Print head purge and nozzle test Speaker volume regulation ACTIVITY HANDLING Available with no document in the ADF Provides access to the Activity Handling menu which comprises the following functions Connection activities D...

Page 24: ...cations With a document in the ADF With no document in the ADF In either case if a procedure that involves the ADF has been set for example delayed or polling transmission the display shows the corresponding message on the top line D D M M Y Y H H M M X X X X X X X X X n n n Percentageoffree memory D O C I N S E R T E D Current time and date Operating modes AUTO RX MANUAL RX FAX PHONE TAD cap03 p6...

Page 25: ...t for the label on the packet Try out all the different types of paper you are thinking of using before purchasing large quantities Precautions for use and paper storage Never store paper in rooms that are damp or subject to changes in temperature Never leave paper in direct sunlight as it may turn yellow Do not open the packet of paper until you are ready to use it After adding paper to the tray ...

Page 26: ...ith an interchangeable tank The print cartridge must be kept at room temperatures away from direct sunlight Do not open the sealed pack until you actually need to install or replace the cartridge 1 Remove the front cover of the paper tray by releasing it and lifting it up 2 Hold the lever shown in the figure from the bottom and move it in the direction indicated Move it from right to left to chang...

Page 27: ...pted at any time by pressing the STOP key once or twice depending on the procedure If no data is entered for two minutes while performing a programming procedure the procedure is interrupted and the facsimile machine returns to stand by mode ACCESS TO PROGRAMMING PROCEDURES The programming procedures may be accessed from three menus each containing a list of available functions or parameters the P...

Page 28: ...800 B S FINE IMAGE RESLT FINE AFTER TX CY IM AFTER TX CPY PAPER FORMAT TELEDIAGNOSIS SILENCE TIMEOUT DATE FORMAT RX ON PC FAX PC COMMUNICATION SPEED LANGUAGE Both the functions and parameters are independent of each other so they may be programmed without necessarily following the order in which they are presented in the manual The messages in the AVAILABLE FUNCTIONS PARAMETERS column are indicate...

Page 29: ...ed 9600 bps half speed 4800 bps useful on a disturbed line Closed network This parameter enables you to create a communication network with limited access Access is limited by checking the last 4 or 6 digits in the receiver s or sender s facsimile number This parameter can only be set here if it has been enabled in the operating configuration This section explains how to program one touch dialling...

Page 30: ...he symbol appears on the display If the display shows a previously set number you can confirm it by pressing SET CONF or replace it with a new number by typing the new number on the numeric keypad and pressing SET CONF To delete a setting press CLEAR To make a correction move the cursor to the digit to be changed using the or key and overwrite it with the new digit If you want to leave a blank bet...

Page 31: ...aracter is displayed and then by pressing the key to confirm selection The character to be selected appears in the top right hand corner For a complete list of the alphaumeric characters available refer to the CHARACTER SET TABLE chapter To delete an entire setting press CLEAR and repeat the entry procedure 10 Press SET CONF to confirm the name entered 11 Enter the relevant telephone number max 32...

Page 32: ... move straight on to the next step or press or to select the alternative value 13 Press SET CONF to confirm the value set The facsimile machine is automatically set for the closed network setting YES NO To confirm the option displayed go straight on to the next step or press or to select the alternative option 14 Press SET CONF to confirm the option set Having completed data entry for one touch di...

Page 33: ...le number can be dialled simply by pressing three keys the SPEED DIAL key and the two keys on the numeric pad that constitute the number code In normal coded speed dialling you can store up to 30 facsimile numbers with a maximum of 32 digits each forwhichthecodesrangefrom01to30 in extended codedspeeddialling youcanstoretwofacsimilenumbers with a maximum of 100 digits and for which the codes range ...

Page 34: ...a new number by typing the new number on the numeric keypad and pressing SET CONF To delete a setting press CLEAR To make a correction move the cursor to the digit to be changed using the or keys and overwrite it with the new digit If you want to insert a blank between one digit and another press the key to move the cursor one position forward By pressing EXT PAUSE you can insert one or more pause...

Page 35: ...ting press CLEAR and repeat the entire entry procedure 11 Press SET CONF to confirm the name stored Type the relevant telephone number max 32 digits on the numeric keypad e g 0125 230025 Remember that extended coded dialling codes 31 and 32 may consist of 100 digits If the display shows a previously set number you can confirm it by pressing SET CONF or replace it with a new number by typing the ne...

Page 36: ...network setting YES NO To confirm the option displayed move straight on to the next step or press or to select the alternative option 14 Press SET CONF to confirm the value set Having completed data entry for speed dialling code 06 the facsimile machine is automatically set for programming the next speed dialling code data Repeat the procedure from step 7 if you want to continue programming codes ...

Page 37: ...ction 2 Press or to select the one touch dialling key or speed dialling code that you want to select Example select the one touch dialling key 3 3 Press CLEAR All the data set for the one touch dialling key selected is cleared The facsimile machine then immediately displays the next one touch dialling key after the cleared one in the example given in the manual the one touch dialling key 4 4 Repea...

Page 38: ...xample o The facsimile machine is on There is no document in the ADF One touch dialling keys and speed dialling codes have been programmed 1 Follow the procedure described in steps 1 and 2 of the PROGRAMMING ONE TOUCH DIALLING KEYS section or the procedure described in steps 1 to 3 of the PROGRAMMING SPEED DIALLING CODES sections Example follow the procedure described in steps 1 to 3 of the PROGRA...

Page 39: ... automatically shown on the display Thecursorispositionedonthefirstdigitofthe day 4 Type the date and time on the numeric keypad e g 15 04 92 16 30 Each time a digit is pressed the cursor will move automatically to the next digit Twodigitshavetobesetforeachparameter inserting a zero when the data consists of one digit only At the end of the setting after the minutes the cursor moves back to the fi...

Page 40: ...or press STOP twice to quit the menu D A T A E N T R Y S E N D E R S N A M E CHANGING THE SENDER S FACSIMILE NUMBER The procedure described below explains how to change the CSI of your own device The mnemonic part sender s name and the numeric sequence CSI sender s facsimile number form the device s ID code TTI Transmission Terminal Identifier o The facsimile machine is on C S I D I A L M O D E C ...

Page 41: ...tically moves on to the next digit If you want to enter the international code press T before entering the number The symbol will appear on the display If you want to confirm the previous setting simply press SET CONF To correct an incorrect setting press CLEAR If you need to correct single characters move the cursor to the digit to be changed using the or key and overwrite it with the new digit I...

Page 42: ...lphaumeric characters available refer to the CHARACTER SET TABLE chapter If you make a typing error delete the entire setting by pressing CLEAR 5 To confirm the name set press SET CONF Having stored the sender s name the facsimile is automatically set for programming the next function Move straight on to step 4 of the SETTING PASSWORDS section if you want to continue programming the remaining func...

Page 43: ...d so take note of the characters typed To change the password you must enter the current one first Note If the passwords include national characters and you then change the language in which the messages are displayed the passwords will not be recognized This section explains how to set the TX password To set the configuration password press the FUNCTION key followed by 5 press the or key until yo...

Page 44: ...eric characters available refer to the CHARACTER SET TABLE chapter If you make a typing error press CLEAR and repeat the entire entry procedure 5 To confirm the password set press SET CONF The display shows the next function on the menu Having set the transmission password the facsimile machine is automatically set for programming the next function Storing the config password Repeat the procedure ...

Page 45: ...t simply by pressing CLEAR o The facsimile machine is on A transmission password has been set There is no document in the ADF 1 Press FUNCTION followed by 5 2 Press START to access the menu 3 Press the key to select the Transmission password function 4 Press START to confirm the selection made 5 Type the current password see the example given in the previous section 6 To confirm the password set p...

Page 46: ... can limit polling by setting a polling identifier which corresponds to the CSI of the receiving machine In this way transmission will only take place if the receiving and transmitting facsimile machines have the same polling identifiers This function is called reserved polling On this facsimile machine you can set up to 10 polling identifiers consisting of up to 20 digits each This section explai...

Page 47: ...ric keypad If you want to leave a blank between one digit and the next press the key to move the cursor one position forward To delete an entire setting press CLEAR If you want to delete one of the characters set move to the character to be changed using the or key and overwrite it with the correct one 7 Press SET CONF to confirm the polling identifier set After the polling identifier has been sto...

Page 48: ...served polling identifiers have been set There is no document in the ADF 1 Follow the procedure described in steps 1 to 3 of the STORING POLLING IDENTIFIERS sections 2 Press 3 All the identifiers programmed will be printed 3 Press STOP to quit the menu If you press STOP during printing the facsimile machine will stop printing Example of Reserved polling identifiers printout D A T A E N T R Y P O L...

Page 49: ...s to select the alternative option in this case TONE DIALLING and then press SET CONF to confirm 5 Press STOP to terminate the procedure C S I D I A L M O D E D I A L L I N G M O D E D I A L L I N G T O N E C S I D I A L M O D E C H A N G E C S I SELECTING THE DIALLING MODE This section explains how to select the dialling mode pulse or tone The selection must be made according to the type of conne...

Page 50: ...eters displayed by the facsimile machine follow the procedure described below o The facsimile machine is on There is no document in the ADF 1 Press FUNCTION followed by 6 2 Press START to access the menu 3 Press or to select the parameter that you want to program Example select the LAST TX REPORT parameter 4 Press START to confirm the parameter selected The display shows the current value of the p...

Page 51: ... be enabled when it has been activated by the customer engineering service Enables disables connection to a tele phoneansweringdeviceandrecognition of the dialling tone This function can only be enabled if activated by the customer engineering service Selects the position in which the sender ID line is to be printed Repeat the procedure from step 3 if you want to continue programming the other par...

Page 52: ...ne Enables disablesthefacsimilemachine to print the activity report every 30 transactions Enables disablesthefacsimilemachine to print a report after each transmission operation Enables disablesthefacsimilemachine to print a report after each reception operation Enables disablesthefacsimilemachine to print a report after each transmission in which an error occurred Enables disablesthefacsimilemach...

Page 53: ...cuments 89 for Legal documents disable the fea ture Enables printing of what lies outside the A4 format on another sheet EnablesdocumentsinsertedintheADF to be stored automatically Enables disables automatic deletion of a previously stored document after all transmissionretrieseveniftransmission was not completed successfully Enables disables automatic deletion of a previously stored document afte...

Page 54: ...emote terminal This function can only be activated if it has been activated by the engineering service Enablesyoutosetthetimethemachine is to wait in seconds before moving into automatic document reception mode when the fax is connected to an answering device This parameter is only available if the FAX TAD function is enabled Enables you to select one of the four available date formats European As...

Page 55: ...whichthemessagesaretobeprinted and displayed PARAMETER RX ON PC FAX PC COMMUNICATION SPEED LANGUAGE F U N C T I O N 6 C O N F I G U R A T I O N C O N F I G U R A T I O N E C M 1 Press FUNCTION followed by 6 2 Press START to access the menu 3 Press 3 The facsimile machine prints all the configuration parameters 4 Press STOP to quit the menu Printing can be interrupted by pressing STOP PRINTING THE ...

Page 56: ...46 PROGRAMMING Example of an Operating Configuration Parameters printout cap07 p65 13 04 00 22 23 46 ...

Page 57: ...an be selected from the operating configuration menu The CLOSED NETWORK IN TX parameter only enables transmission to remote users whose IDs are stored under the one touch dialling keys and who have been declared as belonging to the network by setting the relevant field to YES when their ID were recorded Transmission in other modes or with IDs stored but not included in the network will not be allo...

Page 58: ...e following tyes of original must not be used damp or moist torn or perforated folded or crumpled clipped or stapled with carbon paper rears with a width of less than 148 mm and a length of less than 105 mm e g cheques current account receipts etc with a width of more than 216 mm and a length of more than 2 m transparencies for overhead projectors PREPARING THE DOCUMENT FOR TRANSMISSION COPYING o ...

Page 59: ... text only IMAGE IMAGE LED RESOLUTION CONTRAST FINE For documents consisting of small characters and drawings PROPRIETARY For documents consisting of very small characters and complex drawings SUPERFINE copying only STANDARD For easily legible documents LIGHT For dark documents DARK For light documents NORMAL For normal documents RESOLUT LED CONTRAST LED On Blinking Blinking Off Blinking On Off Fo...

Page 60: ...to start programming the parameter selected The display shows the current value of the selected parameter e Press SET CONF to confirm the value or press or toselectanalternativevalue 64 GREY TONES or OFF The facsimile machine is automatically set for the next parameter Repeat the procedure from step c if you wish to program the remaining parameters or press STOP twice to quit the menu P R E P A R ...

Page 61: ...51 BEFORE TRANSMITTING COPYING ORIGINAL Example of print resolutions Transmission in cap08 p65 13 04 00 22 27 51 ...

Page 62: ...N ONLY If you wish set the number of pages in the document If you do this the document received will be numbered at the top in the following way 01 nn 02 nn 03 nn nn nn where nn represents the total number of pages in the document max 15 The facsimile machine will also carry out a check on page numbering If the document is sent from memory At the end of storage if the number of pages selected does...

Page 63: ...ADF and dial the number of the correspondent using one touch keys speed dialling codes or directly on the numeric keypad This feature enables the documents to be retrieved immediately so that you can continue to work on them In addition the errors that may occur are no longer a problem as the facsimile machine automatically retries the pages that were not successfully sent so that you can be sure ...

Page 64: ...se between the code and the number In some countries a second dialling tone has to be heard before the rest of the number can be dialled If this is the case press 2nd DIAL TONE The display shows the symbol If the facsimile machine is connected to an exchange and the correspondent is an external user press EXT PAUSE before typing the number In this case the display shows the letter E before the num...

Page 65: ...chine beeps and returns to stand by mode If the correspondent does not answer or the line is busy the facsimile machine after a few seconds automatically retries transmission automatic redial feature The message REDIAL appears on the display If the document is removed redialling is aborted If transmission still proves unsuccessful after the last retry youcantrytoretransmitthedocument providing the...

Page 66: ...you inadvertently left the handset off the hook the facsimile machine beeps and the message HANDSET OFF HOOK appears on the display Handsfree unit 1 Press HOOK and type the correspondent s facsimile number on the numeric keypad by pressing you can switch to tone dialling 2 As soon as you hear the answering signal press START to transmit If the line is busy press STOP or HOOK to abort the procedure...

Page 67: ...you can receive copy or send documents just remember to replace the document in the ADF before the preset time This section explains how to set delayed transmission To cancel a delayed transmission operation see the Connection activities section of the ACTIVITY HANDLING chapter T X S E T U P D E L A Y E D T X 1 Press FUNCTION followed by A 2 Press START 3 Press START The display shows the current ...

Page 68: ...code under which the number was stored The operating procedures summarized above are explained in greater detail in the NORMAL TRANSMISSION FROM THE ADF section If the AUTOMATIC STORAGE parameter has been enabled the document will be stored automatically Having finished dialling the number the message TX ADF ACTIVE appears on the first line of the displayand DOC INSERTED appearsonthesecond line Th...

Page 69: ...hanumeric characters to each document to be sent Instead of being printed immediately by the receiving machine the document will be stored in a specific location in the memory private mailbox It can be printed once the password has been entered The password must be selected previously in agreement between the users of the transmitting and receiving facsimile machines This kind of transmission can ...

Page 70: ...ADF section 9 Transmission is started If transmission was completed successfully the facsimile machine beeps and returns to stand by mode If the correspondent does not answer or the line is busy the facsimile machine after a few seconds automatically retries transmission automatic redial feature If transmission still proves unsuccessful after the last retry youcantry toretransmitthedocument provid...

Page 71: ...rted and prepared for transmission see the BEFORE TRANSMITTING COPYING chapter 1 Press FUNCTION followed by 1 2 Press START If no other BROADCAST tranmission is allowed when you press START you hear a beep and the message ALREADY ENTERED appears on the display for a few seconds 3 Press SET CONF to confirm the current time imme diate transmission or type the time at which the document is to be sent...

Page 72: ...a delayed broadcast transmission has been set the facsimile machine returns to stand by mode 7 The facsimile machine starts transmitting to the first correspondent selected If transmission was completed successfully the fac simile machine beeps and returns to stand by mode If the correspondent does not answer or the line is busy the facsimile machine continues dialling the remaining numbers At the...

Page 73: ...only be sent if the transmitting and receiving facsimile machines have the same polling identifier This function is called reserved polling When you perform a polling operation that requires use of the memory check the percentage of free memory on the display If the memory is almost full clear it of documents no longer required and connection activities already performed so as to create space for ...

Page 74: ...ADF is already being used in other transmission operations delayedtransmission themessage ADF ALREADY ACTV will appear on the display for a few seconds If this is the case only polling transmission from the memory is allowed 5 Press 1 The message STORING appears on the display while the document is being stored Once the document has been stored the message COMPLETED appears on the first line of th...

Page 75: ...t present Reception reply storing which enables documents to be received when there is no paper or ink left or if the paper has jammed The documents will be stored in a specific location of the memory and will automatically be printed when the facsimile is restored to normal operation Remember that any of the procedures described in this chapter can be interrupted at any time by pressing STOP Note...

Page 76: ...n the second line of the display 1 When the telephone rings lift the handset If you hear someone s voice talk as normal If you hear an intermittent tone this means that the caller wants to send you a document via fax 2 Press START The message IN RX appears on the first line and the correspondent s number appears on the second line of the display 3 Lower the handset If the handset has been left off...

Page 77: ...first line and the correspondent s number appears on the second line 2 Once reception has been completed the facsimile machine beeps and returns to stand by mode If the LAST RX REPORT parameter has been enabled in the operating configuration the facsimile machine will print the report at the end of reception If the machine beeps and the error LED comes on during reception this means that an error ...

Page 78: ...ing method a facsimile machine can ask another facsimile machine to send a document The receiving facsimile machine calls the facsimile machine in possession of the document and requests transmission The receiver is charged for the call instead of the sender This function therefore enables you to receive a document even if the user in possession of the document is out To prevent this function from...

Page 79: ...name and number of the correspondent associated with the key appear on the display for a few seconds 4 Repeat step 3 for each number that you want to dial or move straight on to the next step 5 Press START to confirm all the numbers set and end the procedure 6 The facsimile machine makes the first transmission request 7 Once reception has been completed the facsimile machine beeps If the LAST RX R...

Page 80: ... data see the Connection activites section of the ACTIVITY HANDLING chapter RECEPTION REPLY STORING This function enables the facsimile machine to receive documents even when there is no paper or ink left or the paper has jammed After restoring the facsimile machine to normal operation the documents will automatically be printed Reception reply storing is activated by means of the operating config...

Page 81: ...UNCTIONS column lists the functions in abbreviated form exactly as they appear on the display while the full name of each function is given in the Function keys section of the GETTING TO KNOW THE FACSIMILE MACHINE chapter The functions can be selected independently without having to follow the order in which they are presented in the manual For a more detailed description of each function see the ...

Page 82: ...t connection activity If the message END OF LIST appears on the display this means that no connection has been made In this case the facsimile machine returns to the ACTIVITY HANDLING menu functions 4 Press the or key to select the activity e g 0015 If the message END OF LIST appears this means there are no other connection activities 5 Press STOP once to return to the ACTIVITY HANDLING functions ...

Page 83: ...A single connection 1 Follow steps 1 to 4 of the selection procedure 2 Press 3 3 Press STOP once to return to the ACTIVITY HANDLING menu functions or press STOP twice to quit the menu Printing can be interrupted by pressing the STOP key 1 Follow steps 1 to 4 of the selection procedure A C T I V I T Y H A N D L N G C O N C T A C T V Y X X X C O N N E C T I O N S C O N N N O 0 0 1 5 cap11 p65 13 04 ...

Page 84: ...Example of an all connection activities printout Example of a single connection activity printout Example of an all connection activities printout Example of a single connection activity printout cap11 p65 13 04 00 22 36 74 ...

Page 85: ...as the document was cleared from the memory by the user POLL Document received by polling number of pages not counted XXX XXX The first three digits indicate the number of pages sent while the last three indicate the total number of pages in the document sent from the memory Identifier Indicates the correspondent s facsimile number Date time Indicates the date and time of the connection State Indi...

Page 86: ...are no other connections after you pressed CLEAR the message END OF LIST appears on the display for a few seconds and the facsimile machine returns to the ACTIVITY HANDLING menu functions If you delete all the connection activities associated with a document the document will be automatically cleared from the memory 3 Press STOP once to return to the ACTIVITY HANDLING menu functions or press STOP ...

Page 87: ...ply to the deletion and printing procedures 1 Press FUNCTION followed by 0 2 Press START to access the menu 3 Press the or key to move to the Documents stored function 4 Press START to activate the function selected The display shows the reference number of the first document stored in chronological order Beside the number there is one of the following abbreviations WT PL or RP which indicate the ...

Page 88: ...ure 2 Press 3 3 Press STOP once to quit the menu Printing can be interrupted by pressing the STOP key b The document 1 Follow steps 1 to 5 of the selection procedure 2 Press 3 3 Press STOP once to return to the ACTIVITY HANDLING menu functions or press STOP twice to quit the menu Printing can be interrupted by pressing the STOP key Example of a reference parameters printout cap11 p65 13 04 00 22 3...

Page 89: ... CONF NO CLR on the second line Press SET CONF to delete both the document and its reference parameters The facsimile machine immediately presents the document after the deleted one When a document is deleted all the connections associated with it are immediately cancelled If you delete the last document the facsimile machine immediately presents the first on the last If there are no other documen...

Page 90: ...all with the answering device connected Answering a telephone call request during the transmission or reception of a document Transmission or reception of a document after a telephone conversation Telephone conversation after transmitting or receiving a document Regulating the volume of the speaker Copying function single or multicopy Note if you press the HOLD key during a telephone conversation ...

Page 91: ...The facsimile can be connected to an external telephone answering device provided it has the relevant interface port a third modular socket situated on one of the sides of the machine Plug the answering device cable into connector TEL2 or TAD depending on the country on the facsimile machine and connect the telephone if connected to the facsimile machine to the telephone answering device Then set ...

Page 92: ...while sending or receiving a document o The facsimile machine is switched on You are sending or receiving a document 1 When the facsimile machine beeps and the message TALK blinks on the display lift the handset and talk as normal If you hear no dialling tone press TALK before starting to converse 2 Dial the correspondent s number directly on the numeric keypad 3 As soon as you hear your correspon...

Page 93: ...rrespondent answers the request for a voice conversation the facsimile machine beeps 3 Lift the handset and talk as normal If you hear no dialling tone press TALK before starting the conversation If the correspondent does not answer within a few seconds the facsimile machine returns automatically to stand by If you want to send or receive a document at the end of the conversation follow the proced...

Page 94: ...COPYING FUNCTION SINGLE OR MULTICOPY This function enables the facsimile machine to be used as a photocopier The procedure for making a single copy is very simple just insert the document to be copied in the document feed slot set the graphic definition parameters and press START For optimum quality and jam free operation read the Preparing the document for transmission copying section of the BEFO...

Page 95: ...the display refer to the SIGNALS AND SERVICE CODES chapter and to the FILLINGUP ELIMINATEPAPERJAMS chapter Having completed storage the message shown here appears on the display the first two digits represent thenumberofpagescopiedandthelasttworepresent the total number of pages in the document M U L T I C O P Y S T O R I N G M U L T I C O P Y C O P Y 0 1 N N cap12 p65 13 04 00 22 39 85 ...

Page 96: ...ST RX REPORT ACTIVITY REPORT The functions can be selected independently without having to follow the order in which they are presented in the manual Within each function you can display or print the data stored The keys used are the following For a more detailed description of the keys see the Console section of the GETTING TO KNOW THE FACSIMILE MACHINE chapter Note also that any of the procedure...

Page 97: ... transmission transaction has been carried out In this case thefacsimilemachinereturnstothe REPORTS menu functions 4 Press STOP to quit the menu Printing can be interrupted by pressing the STOP key Example of a last transmission report The report can also be printed on request by following the procedure described below o The facsimile machine is on At least one transmission operation has been perf...

Page 98: ...pts were made automatic redial feature Page Indicates the number of pages sent Result Indicates the result of transmission OK Transmission successfully completed XXXX service code Error occurred during transmission see the SIGNALS AND SERVICE CODES chapter LAST RECEPTION REPORT This report provides information on the last reception operation It is printed automatically if the RX REPORT parameter w...

Page 99: ... Press 3 If the message NO TRANSACTION appears on the second line of the display for a few seconds this means that no reception transaction has been carried out In this case the facsimile machine returns to the REPORTS menu functions 5 Press STOP to quit the menu Printing can be interrupted by pressing the STOP key Example of a last reception report cap13 p65 13 04 00 22 41 89 ...

Page 100: ...e time Indicates the date and time of reception Length Indicates the reception duration Page Indicates the number of pages received Result Indicates the result of reception OK Reception successfully completed XXXX service code Error occurred during reception see the SIGNALS AND SERVICE CODES chapter ACTIVITY REPORT This report provides information on the transmission reception transactions perform...

Page 101: ...rt 1 Press FUNCTION followed by 8 2 Press START The display shows the first function on the menu 3 Press the key twice to move on to the Activity function 4 Press 3 If the message NO TRANSACTION appears on the second line of the display for a few seconds this means that no transmission or reception transaction has been carried out In this case the facsimile machine returns to the REPORTS menu func...

Page 102: ... diagnostic session RDS Information received from the remote device during diagnostic session Identifier Indicates the correspondent s facsimile number Date time Indicates the date and time of transmission reception Length Indicates the transmission reception duration If the values appear in brackets this means that several transmission attempts were made automatic redial feature Page Indicates th...

Page 103: ...transmission operation and all the documents stored in the memory will be lost In this case when the power returns the facsimile machine will automatically print the power failure report This report enables you to recover the information you will need to identify the document and the type of transaction associated with it Example of a power failure report cap13 p65 13 04 00 22 41 93 ...

Page 104: ... sheets of 80 g m2 paper max thickness 0 1 mm 3 Lower the paper positioning le ver If the paper format is any other than A4 adjust the paper tray to the desired format before adding the paper see the Paper section of the CONSUMABLES chapter REMOVING JAMMED DOCUMENTS If a document gets jammed or is not expelled correctly and the message CHECK DOC XX appears on the display proceed as follows 1 Lift ...

Page 105: ...cover of the paper cassette by releasing it and lifting it upwards 3 Remove the jammed sheet 1 Close the document holder REMOVING JAMMED PAPER When printing paper gets jammed and the CHECK PAPER XX message appears on the first line of the display and PRESS CLEAR message appears on the second line proceed as follows When the sheet gets jammed in the received copied document delivery area cap14 p65 ...

Page 106: ...a click 6 Reinsert the paper and lower the paper positioning lever Note If you cannot reach the jammed paper wait for any transmission or reception operation in progress to be completed and then switch the fax machine off and on If the paper is not unloaded automatically call the customer engineering service cap14 p65 13 04 00 22 52 96 ...

Page 107: ...ms that arise during normal use of the facsimile machine REPLACING THE PRINT CARTRIDGE The print cartridge can only be replaced if the facsimile machine has a print head with an interchangeable print cartridge The cartridge may be replaced up to a maximum of six times and then it may prove necessary to replace the entire print head The facsimile machine is on and the message NO INK appears on the ...

Page 108: ...ted until it clicks into position 6 Closethelidoftheprintcartridge compartment and lower the operator console The fax machine will unload the paper from under the print carriage If the new cartridge does not give excellent printing quality consult the CHECKING THE PRINT HEAD NOZZLES section ...

Page 109: ...lid of the print head compartment Ifthefaxmachine has a print head with an interchangeable ink cartridge it will automatically load a blank sheet under the print head carriage 2 Release the used print head including the cartridge in the direction indicated and remove it from its compartment 3 Removethenewprintheadfrom its packing and remove the film from the printing nib NO NO 4 Do not detach the ...

Page 110: ...ine Select YES by pressing SET CONF If the new cartridge does not give excellent printing quality consult the CHECKING THE PRINT HEAD NOZZLES section CLEANING THE OPTICAL READER Dust accumulating on the optical reader may cause problems in reading documents to avoid these problems you should clean the glass every now and again 1 Switch off the facsimile machine 4 Clean the document feed rollers wi...

Page 111: ...chine is on and in stand by The facsimile machine starts testing the cartridge nozzles The result of the diagnostic test is printed Below is an illustration of the type of diagnostic test and the action to be taken should problems arise to restore printing quality 5 After cleaning the optical reader lower the operator console 6 You should make a test copy to ensure that the optical reader is perfe...

Page 112: ...T Incomplete characters or white lines on the characters and or figures or all over the page CAUSE A2 The print cartridge was replaced or reinserted incorrectly B2 One or more nozzles are incorrectly directed or do not print blocked SOLUTION Remove and reinsert the print cartridge If the fault persists clean the electrical contacts of the print cartridge with a dry cotton wool stick and the electr...

Page 113: ... lid of the cartridge compartment and lower the operator console 5 The display shows the message HEAD NEW on the first line and CONF YES CLR NO on the second line Select NO by pressing CLEAR CLEANING THE PRINT HEAD PAD 2 Move the print cartridge as shown in the figure 3 Clean the print head pad with a dry cotton wool stick 4 Close the lid of the cartridge compartment and lower the operator console...

Page 114: ...U N C T I O N 9 H E A D V O L U M E The facsimile machine starts the print head purging operation SOLVING PROBLEMS BY YOURSELF Some problems that cannot be attributed to the facsimile machine malfunctioning may arise the aim of this section is to help you to solve these problems by yourself without wasting any time Note if the solutions provided below do not eliminate the problems listed or if dif...

Page 115: ...machine A document received or copied is not automa tically reduced the REDUCTION parameter has been enabled in the operating configuration see the Setting the operating configuration parameters section of the PROGRAM MING chapter The document received is completely blank The document sent is completely blank The document received is very light The document received is very dark There are vertical...

Page 116: ... characters or white lines on the characters and or figures or all over the page the correct type of printing paper is being used the printing nib is clean see paragraph B1 of the Checking the print head nozzles section the electrical contacts of the print cartridge are clean the print cartridge is damaged see paragraphs A2 and B2 of the Checking the print head nozzles section ...

Page 117: ...D and check the type of error on the last transmission report Note this two key must not be pressed when the TX RX LED is on other wise the transmission reception in progress will be interrupted Hang up and press STOP to switch off the LED Note this two key must not be pressed when the TX RX LED is on other wise the transmission reception in progress will be interrupted SIGNAL Continuous tone Audi...

Page 118: ...hen the TX RX LED is on otherwise the transmission reception in progress will be interrupted Hang up and press STOP to switch off the LED Note this key must not be pressed when the TX RX LED is on otherwise the transmission reception in progress will be interrupted During a telephone conversation SIGNAL Audible intermittent tone and visual message TALK on the display MEANING Request for a telephon...

Page 119: ... MAINTENANCE chapter HEAD NEW This message appears on the display after the print YES CONF NO CLEAR cartridge has been inserted If the cartridge is new select YES by pressing SET CONF if it is not select NO by pressing CLEAR WARNING If you select YES and the cartridge is not new the no ink left status will not be detected CHECK NOZZLES Follow the print head nozzle purging procedure Should faults b...

Page 120: ...ven in the table below if the error persists unplug the power cable and contact the Customer Engineering Service indicating the error code The table does not include the error codes as each message may be associated with more than one typeof error which will be identified by a specific code MESSAGE SOLUTION CHECK PAPER XX Check that the printing paper is inserted correctly CHECK MOTOR XX Check tha...

Page 121: ...t the facsimile machine is connected to the line and retry connection Retry connection Contact the correspondent Retrytransmission Iftheerrorpersists contact the correspondent Retry transmission Retry transmitting the pages indicated on the report as not sent Contact the correspondent Retry transmission The same document cannot be used for two activities at the same time Store the document again a...

Page 122: ... the document MEANING The optical reader cannot read the document The optical reader does not detect the document The number of pages sent does not correspond to the number set Transmission error Reception error The facsimile machi ne does not have enough memory to receive a document Reception error The reserved polling IDs do not match The correspondent has not prepared his document for transmiss...

Page 123: ...match Split the document into parts Switch the facsimile machine off and then on None CODE 92 28 22 25 MEANING The correspondent s number is not on the list of those enabled for the network The document is too long The time taken for transmission or reception exceeds the allowed limits Thefacsimilemachine cannothandlethecall Procedure interrupted by the user cap16 p65 13 04 00 23 07 113 ...

Page 124: ... and passwords To display select national characters you must first make the language selection in the operating configuration see the Setting the operating configuration parameters section of the PROGRAMMING chapter A M Y k w 9 B N Z l x 0 C O a m y D P b n z Ñ E Q c o 1 F R d p 2 G S e q 3 H T f r 4 I U g s 5 J V h t 6 space K W i u 7 º L X j v 8 cap17 p65 13 04 00 23 09 114 ...

Page 125: ...his option enables the facsimile machine to be used as high quality printer 300x300 dpi scanner for converting paper documents into images that can be processed on the PC It also offers the PC FAX function which uses a standard Windows application for sending documents created on a PC receiving and storing documents directly into the PC s memory The procedures for installing and using these functi...

Page 126: ...CCD Memory capacity about 15 pages of A4 paper ca 10 in transmission Automatic document feeder 15 sheets of A4 A5 A6 LETTER and LEGAL paper Printing system On plain paper with a bubble ink jet printer Maximum print line length 208 mm Printing paper A4 210 mm x 297 mm Paper feed Cassette for plain paper capacity 200 sheets 80 g m2 paper DIMENSIONS AND WEIGHT Width 340 mm Height 283 mm Depth 421 mm ...

Page 127: ...Code 2629351V 01 Part Number 053192K Printed in Italy cod eng p65 17 04 00 23 06 1 ...

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