Scanning
Technical Information 226
Memory-related Problem
Low memory can cause scanning problems. Try closing open windows
and applications to free up memory. Try modifying your
system.ini
or
your
config.sys
file if freeing up memory does not help.
Modifying the
system.ini
File
1
Locate and open your
system.ini
file.
Its default location is
c:\windows
.
2
Locate the section
[386ENH]
.
3
Add the line
EMMExclude=A000-EFFF
.
4
Below it, add the line
NoEMMDriver=ON
.
5
Choose
Save
and then
Exit
in the File menu.
6
Restart Windows.
Modifying the
config.sys
File
1
Locate and open your
config.sys
file.
Its default location is
c:\
.
2
Locate a line similar to one of the following:
device=c:\dos\emm386.sys
or
device=c:\qemm\qemm386.sys
.
3
Type
rem
(followed by a space) in front of this line.
This prevents the expanded memory manager, which can cause
conflicts, from loading.
4
Choose
Save
and then
Exit
in the File menu.
5
Restart Windows.
Remove the
rem
from the modified line if this does not help and try this:
1
Locate and open your
config.sys
file.
Its default location is
c:\
.
2
Look for a line that begins with
devicehigh
or
loadhigh
.
Some systems may have multiple
loadhigh
lines. Make sure
this line is for your scanner driver.
3
Type
rem
(type a space after
rem
) in front of this line.
This cancels the command line and prevents your scanner driver
from being loaded into high memory where OmniPage may not
be able to find it.
