Norstar StarTalk Mini, Installation Manual

Page: 358 / 372

Appendix
F: samples and tips
F 7
k
can be set up to be used in a number of different ways. The following
set up
suggestions show how you can use features in your company.
Note:
M
essages informing callers of immediate mailbox access should direct
the caller to press followed by the mailbox number.
Setting up a mailbox for customer orders.
You can set up a unique mailbox to handle customer orders. Instead of
recording a Personal Mailbox Greeting, you can have a greeting that includes
customer ordering information.
When the company greeting is recorded the customer must be informed about
the mailbox availability. For instance, if a mailbox is being used to inform
callers about product availability and ordering, the greeting would include:
for information about new product availability, press
l
53, for
about the Marketing Management course, press
The individual mailbox greetings would inform callers about the particulars of
the product, and also instruct callers to leave their name and telephone
numbers for ordering or to receive personal attention by a company employee,
Each mailbox set up for announcements would be added to as a Guest
Mailbox. These mailboxes do not have an operating extension.
Setting up a mailbox for customer announcements.
You can set up a unique mailbox to be used for announcements to clients or
customers. Instead of recording a Personal Mailbox Greeting, you can record
the announcements and inform the callers to leave a message after the tone.
Assigning a special telephone number for direct access to for
company employees.
You can use an existing incoming telephone line or you can have a new line
added to your existing line configuration. If you will
line,
contact your telephone service representative.
You can use an existing incoming telephone line or you can have a new line
added to your existing line configuration. If you will be adding a new line,
I
Assigning special incoming telephone lines to for frequent
callers.
contact your telephone service representative.
Mini Set Up and Operation Guide