Norstar StarTalk Mini, Installation Manual

Page: 178 / 372

Section 5: Setting up
Determining
To set
up
your company’s Greeting Table, you first need to:
Greeting
T a b l e
record your Company Greetings
information
determine the greeting numbers that you will assign to the
When you are setting up your company’s Greeting Table information, use the
Greeting Table summary provided in the Mini Programming
Record.
The Programming Record will assist you in organizing your Company Greeting
information.
Preparing
your greetings
Before you record your Company Greetings, determine the type of greetings to
be used on the different company lines and what you would like the greetings to
say. You must prepare at least four greetings for the Greeting Table. As you
record your greetings, number them from to 4.
The four greetings will reflect the Morning, Afternoon, Evening and Non-
business Hours. You must number each greeting 1 to 4. For example:
1) Morning Greeting:
“Good Morning. You have reached
Touchstone Marketing.”
2) Afternoon Greeting:
“Good You have reached
Touchstone Marketing.”
3) Evening Greeting:
Good Evening. You have reached
Touchstone Marketing.”
4) Non-business Hours
Greeting:
You have reached Touchstone Marketing.
Our business hours are Monday to Friday
from
am to pm. Please stay on
the tine and leave a message. Thank you
for calling.
When you are using Guest Mailboxes to make customer announcements or
provide ordering information, you must inform callers they can select these
mailboxes immediately by entering the mailbox number. For example, if you set
up mailbox 17 to provide order taking and product introduction services, you
would record your Company Greeting to say:
“Good Morning. You have reached Touchstone Marketing. To listen to our
product service information and place an order, press l 7 7.
Mini Set Up and Operation Guide