NEC NEFAX655e, Manual

Page: 165 / 202

Troubleshooting
Troubleshooting 8 - 2
Error Messages
The most commonly encountered messages are listed below. Review the cause or
symptom of each message and then take the necessary action. For any other messages,
follow the instructions that appear on the LCD.
Message Cause/Symptom Action
*NO M-BOX FUNCTION*
• The fax unit on the receiving side is not
equipped with the mailbox function.
• Cancel mailbox TX and retry transmission.
*CAUTION*
NO PAPER
• The paper feeding tray or second paper
feeding tray has run out of paper.
• Add Paper.
*CAUTION*
NO TONER
• Toner Cartridge is not installed properly or
Cartridge is missing.
• Re-install Toner Cartridge properly or
install a new Toner Cartridge.
*CAUTION*
MACHINE TROUBLE
• (Machine trouble)
A fault has occurred in the machine.
• Call your Service Representative.
*CAUTION*
MEMORY FULL
• While the fax was receiving a document
during mailbox RX, memory RX, or
Substitute RX, the memory became full
and facsimile machine is unable to store
additional documents into memory.
• Press the Stop key and print any
documents stored in memory. When
memory is available, request the other
party to retry the transmission.
• While your fax was scanning a document
for Memory TX, the Memory became full
and the fax was unable to send the entire
document using Memory TX.
• To transmit the portion of the document
that has been scanned into memory, press
the Start key. To increase the memory
capacity of the fax machine, print out any
documents that were received into
memory or wait until other memory
transmission jobs are completed. Then
retry your Memory TX.
• To cancel what has been scanned into
memory, press the Yes key. To increase the
memory capacity of the fax machine, print
out any documents that were received into
memory or wait until any other memory
transmission jobs are completed. Then
retry your Memory TX.
*CAUTION*
ORIGINAL DOC. JAM
• A document jam has occurred. • Clear the misfeed or jam by following the
procedures given in “Clearing Document
Jams.”
*CAUTION*
PRINT COVER OPEN
• The fax machine Cover is open or loose. • Lock the fax machine Cover in position.
*CAUTION*
RECORD PAPER JAM
• A recording paper jam has occurred. • Clear the jam by following the procedure
given in “Clearing Paper Jams.”
*CAUTION
SCAN COVER OPEN
• The Scanner Cover (Control Panel) is open
or loose.
• Close the Scanner Cover.