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Administrator’s Handbook
220
Below are some specific tests:
3.
To use the TraceRoute capability, type a destination address (domain name or IP
address) in the text box and click the
TraceRoute
button.
Action
If PING is not successful, possible causes are:
From the Gateway's Network
Tools page:
Ping the internet default gateway IP
address
DSL is down, DSL or ATM settings are incorrect; Gate-
way’s IP address or subnet mask are wrong; gateway
router is down.
Ping an internet site by IP address
Gateway’s default gateway is incorrect, Gateway’s sub-
net mask is incorrect, site is down.
Ping an internet site by name
DNS is not properly configured on the Gateway; config-
ured DNS ser vers are down; site is down.
From a LAN PC:
Ping the Gateway’s LAN IP address
IP address and subnet mask of PC are not on the same
scheme as the Gateway; cabling or other connectivity
issue.
Ping the Gateway’s WAN IP address
Default gateway on PC is incorrect.
Ping the Gateway’s internet default
gateway IP address
NAT is off on the Gateway and the internal IP addresses
are private.
Ping an internet site by IP address
PC's subnet mask may be incorrect, site is down.
Ping an internet site by name
DNS is not properly configured on the PC, configured
DNS ser vers are down, site is down.
Summary of Contents for Netopia 7000
Page 18: ...Administrator s Handbook 18 ...
Page 115: ...115 The screen expands to display the VLAN settings ...
Page 123: ...123 The Home page for a VoIP enabled Gateway with both phone lines registered is shown below ...
Page 192: ...Administrator s Handbook 192 ...
Page 222: ...Administrator s Handbook 222 ...
Page 342: ...Administrator s Handbook 342 ...
Page 366: ...Administrator s Handbook 366 Z Zero Touch 301 ...
Page 368: ...Administrator s Handbook 368 ...