![Microplex M204 Installation And Configuration Manual Download Page 167](http://html1.mh-extra.com/html/microplex/m204/m204_installation-and-configuration-manual_1788160167.webp)
GETTING HELP WITH THE M204: Overview
157
GETTING HELP WITH THE M204
Overview
This is an important chapter to read if you are in need of any assistance with the
M204. It covers the procedures for obtaining technical support, upgrade packages, and
general product information and software, and it explains Microplex’s warranty pol-
icy.
Help Methods Available
Support and information regarding your Microplex product can be obtained via sev-
eral methods:
•
WWW site:
http://www.microplex.com/
,
•
FTP site:
ftp.microplex.com
,
•
Email:
or
,
•
Tel: +1 604 444-4232 or +1 800 665-7798 (in North America),
•
Fax: +1 604 444-4239.
These methods are described next.
WWW Site
Microplex’s HTTP site contains information on the company as well as detailed infor-
mation on the M204 including data sheets and technical bulletins. In addition, the lat-
est software and manuals are always available.
Using whatever Web browser you have available, you need to get to the URL,
http://www.microplex.com/
.
FTP Site
The FTP site contains similar data to the HTTP site.
The site is located at
ftp.microplex.com
and once logged in as an “anonymous”
user, change to the directory
/support
where you’ll find various sub-directories
Summary of Contents for M204
Page 8: ...vi LIST OF TABLES...
Page 12: ...4 PREFACE Computer Entry and Display Conventions...
Page 22: ...14 GETTING TO KNOW THE M204 Overview of Print Server Installation...
Page 70: ...62 CONFIGURING THE M204 FOR NOVELL Host Configuration...
Page 124: ...116 USING NPWIN Starting a NPWin Session With An Unconfigured Unit...
Page 125: ...117...
Page 126: ...118...
Page 154: ...146 USING THE M204 S ADDITIONAL OPTIONS IP Routing...
Page 166: ...156 TROUBLESHOOTING THE M204 Windows Problems...
Page 192: ...182 GLOSSARY B A C...
Page 196: ...186 APPENDIX A Planning Your Print Setup...
Page 204: ...194 INDEX...