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TROUBLESHOOTING THE M204: Overview

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TROUBLESHOOTING THE M204

Overview

This chapter will help you with various problems you may encounter throughout your
print setup or when printing. There are five main sections in this chapter:

1

Common Problems

2

TCP/IP Problems

3

Novell Problems

4

AppleTalk Problems

5

Windows Problems.

Common Problems

The M204 doesn’t power up with the correct LED sequence

Please refer to LED Patterns on page 172. This table describes different LED startup
patterns that are possible on the M204.

If at any time after the bootup process the ERR LED comes on, please contact your
local vendor.

TCP/IP Problems

Communication Related

You cannot ping the M204

There are a number of possible reasons for this:

•

Have you rebooted the Print Server? Sometimes something this simple will solve
various communication problems.

•

Is the network connector fastened on tightly to the Print Server?

Note

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Summary of Contents for M204

Page 1: ...204 PCMCIA PRINT SERVER Installation and Configuration Manual Manual Version 5 6 Firmware Version 5 6 Microplex Systems Ltd 8525 Commerce Court Burnaby BC V5A 4N3 http www microplex com P N 79 204 200...

Page 2: ...Systems Inc DEC and Ultrix are trademarks of Digital Equipment Corporation Hewlett Packard HP UX LaserJet and DeskJet are registered trademarks of Hewlett Packard Company IBM is a registered trademark...

Page 3: ...f Print Server Architecture 8 Overview of Print Server Installation 10 INSTALLING THE M204 ON THE NETWORK 15 Overview 15 Preparing for Installation 15 CE Mark Conformity Declaration 15 Installing 16 C...

Page 4: ...hs 80 I O Ports 80 USING THE M204 S COMMAND SET 81 Overview 81 npsh Overview 81 npsh Prompt 82 User Accounts and Permissions 82 Redirecting Output from Commands 82 npsh Basic Commands 83 npsh Command...

Page 5: ...Problems 149 AppleTalk Problems 153 Windows Problems 153 GETTING HELP WITH THE M204 157 Overview 157 Help Methods Available 157 Technical Support 158 Upgrade Procedure 159 Warranty 160 M204 SPECIFICA...

Page 6: ...iv LIST OF FIGURES LIST OF FIGURES Print Server Operating Logic 9 M204 Diagram 17 npd Overview 42 M204 Jumper Settings 123 Sample Commercial Invoice 162 Parallel Port Timing 165...

Page 7: ...ailed Configuration Options Sub Menu 21 Model Types 78 Parallel Port Timing 166 PRN1 PRN2 Pinout 167 9 Pin COM1 COM2 Pinout 168 25 Pin Serial Device Pinout 169 LED Patterns 172 Run and Auto Reset Mode...

Page 8: ...vi LIST OF TABLES...

Page 9: ...NETWORK on page 15 Description of the M204 s network connectors and I O ports along with steps to con nect the Print Server to the network CONFIGURING THE M204 FOR TCP IP on page 19 Overview of TCP I...

Page 10: ...ATIONS on page 163 Full details about the M204 s hardware and software specifications GLOSSARY on page 177 Definitions of words abbreviations and acronyms used in this manual APPENDIX A on page 183 Us...

Page 11: ...bol mean that a choice must be made list default com1 com2 Square brackets around something indicates that it is optional set sysinfo name namestring Command names entries and example references are b...

Page 12: ...4 PREFACE Computer Entry and Display Conventions...

Page 13: ...s support for all all network protocols TCP IP SPX IPX EtherTalk and NetBIOS over TCP IP NPWin for Windows based configuration management and monitoring two PCMCIA Type II interface card slots simulta...

Page 14: ...log and SMTP email support for additional logging functionality backchanneling for printers to send various PostScript messages about print job status paper out paper jam busy toner out etc back throu...

Page 15: ...etBIOS Features NetBIOS over TCP IP support for Windows NT Windows 95 and Windows for Workgroups simple printer setup Printer Support The M204 Print Server is compatible with PC s UNIX systems Macinto...

Page 16: ...s to allow you the ability to configure a number of different print setups on the Print Server There are eight pre defined destinations on the Print Server and each of them by default is associated to...

Page 17: ...ITECTURE on page 77 Figure 1 Print Server Operating Logic Destination PRN1 I O port COM1 I O port COM2 I O port Model M204 Print Server PRN2 I O port banner trailer page header string trailer string C...

Page 18: ...work you need to 1 Assign an IP address netmask and possibly a default router to the M204 This can be done in several ways automatically with ezsetup or npconfig option 1 from the Main Menu Please see...

Page 19: ...on the unit e g d1prn1 d2prn2 etc At the prompt for the type field select DEFINED ELSEWHERE If this is not available choose PARALLEL 5 Associate this printer with the queue defined in Step 2 6 Reboot...

Page 20: ...g the LPR print method Once the unit is physically attached to the network you need to 1 Ensure that the appropriate network software is installed on your host system In the Network Settings dialogue...

Page 21: ...are automatically configured for you once the M204 is booted on the net work Once the unit is physically attached to the network you need to 1 Select Chooser from the Apple Menu 2 Select the Laserwrit...

Page 22: ...14 GETTING TO KNOW THE M204 Overview of Print Server Installation...

Page 23: ...ed network and printer cables Also the included plastic caps must be place over any unused I O port Unpacking the M204 Before unpacking the M204 Print Server check the package for any obvious damage F...

Page 24: ...or cable connections Location Prepare to install the M204 within four meters 13 feet of a grounded 115 or 230 VAC outlet within five meters 15 feet of any device connected to the parallel ports PRN1 o...

Page 25: ...ing Peripherals A maximum of four devices can be attached to an M204 at the same time two on the parallel ports and two on the serial ports Parallel Port Connections PRN1 PRN2 Two 25 pin female DB 25S...

Page 26: ...s which control such things as parity selection generation and detection hardware flow control software flow control character description For more information please see list com1 com2 on page 85 set...

Page 27: ...to PostScript conversion onlcr for carriage return insertion banner for banner page generation chr for echoing ASCII characters and strings to standard output npscramble for print job scrambling npd f...

Page 28: ...or for maintain ing and troubleshooting the Print Server Both programs help you configure your M204 and direct print jobs to it ezsetup provides two choices only these are the same as the first two ch...

Page 29: ...ted I O ports Cancel a Print Job in the Print Server Display current status of a Print Server current print jobs within it and a prompt for a print job to be cancelled Table 2 npconfig Detailed Config...

Page 30: ...t settings List all network related settings Manage Print Server s Sys tem Information Display and modify system information of a Print Server M204 name contact name location string log details descra...

Page 31: ...h ARP 3 manual configuration through the network with RARP 4 manual configuration through the network with BOOTP 5 manual configuration with a terminal connected to COM1 Once you have completed any on...

Page 32: ...ar file from the media onto the host tar xvf dev devicename devicename is usually fd0 for a diskette 5 Uncompress this file Enter uncompress npdist tar 1 Z 6 Untar this file Enter tar xvf npdist tar 1...

Page 33: ...com mon syntax for this command arp s ipname hardwareaddress where ipname is the M204 s IP name or IP address and hardwareaddress is that of the M204 s PCMCIA slot If this syntax doesn t apply look in...

Page 34: ...ve 11 Verify the IP address and netmask Enter list stored tcpip These are now stored in EEPROM 12 Logout of the Telnet session with quit Then reboot the M204 by powering the unit off then on 13 Test t...

Page 35: ...no response is given by the M204 the RARP process probably failed Reboot the unit and try one of the other methods mentioned in this section Manual Configuration Through the Network with BOOTP BOOTP...

Page 36: ...s 8 Stop bits 1 Parity NONE Receive handshake XON XOFF Transmit handshake XON XOFF 2 Turn on the M204 power Wait until the STAT LED flashes regularly and then press the Break key on your terminal once...

Page 37: ...t user passwd guest newguestpasswd 8 Save these configurations to EEPROM Enter save 9 Verify the IP address and netmask Enter list stored tcpip These are now stored in EEPROM 10 After configuration tu...

Page 38: ...Script AIX PC Direct Printing Without the Spooler Before configuring the spooling system test that basic communications are working with the M204 and attached printers Perform tests by sending print j...

Page 39: ...npwrite please refer to the online manual pages If the npwrite binary is not available for your UNIX machine use rsh rcmd remsh instead rsh rcmd remsh The rsh rcmd remsh programs are remote command e...

Page 40: ...The npr if interface script provided works in most environments but it can be replaced by a custom interface script if you have other requirements It is usually a UNIX script which reads parameters fr...

Page 41: ...owever if you have a pre defined printer script or a script of your own there are certain modifications you must make in order for it to work with the M204 The important part of an interface script is...

Page 42: ...y simplistic script it s important that you enclose your script with brackets and then add in a communication program at the end Using npd and Your Own Script If npd is the print method you would like...

Page 43: ...ng two files are sent to the Print Server a data file and a control file The control file contains information about originating user and host However since the control file may not arrive before the...

Page 44: ...try instead of the rm and rp entries The script is called by the lpd daemon with the following syntax nprbsd if wwidth llength iindent nlogin hhost acct_file where nprbsd if Name of the interface scri...

Page 45: ...ost software medium to the spooling directory Copy the file as npr if or name it something more meaningful cp nprbsd if usr spool lpd spike com2 npr if cd usr spool lpd spike com2 chown daemon daemon...

Page 46: ...conditional Specify M204 destination name Use only when COMM_PROG is defined as rsh END_MARK_1 NPDIR_PATH usr local bin COMM_PROG rsh UNIT_NAME spike LP_DEST d4com2 PRINTER_TYPE hp BANNERPAGE 1 START...

Page 47: ...sends it over to the Print Server for printing The interface script is usually kept in usr spool lp admins lp interfaces and carries the same name as the associated printer It is copied there from th...

Page 48: ...ive Please define them as seen in these descriptions In addition a further description of these vari ables is included in the large comment block before them NPDIR_PATH mandatory Define the directory...

Page 49: ...o a 1 this option is then turned on and a 0 turns it off These too are described further in the beginning of npr if 3 Create the dummy output device file used as a locking mechanism between con tendin...

Page 50: ...e TranScript work best with a bi directional communications channel to the printer because they can provide more details on the printer status For example PostScript printers can send error messages b...

Page 51: ...t npd looks in the dev directory to find a free pseudo tty pair dev pty and dev tty files However if your UNIX system has these files in a different directory you can specify the directory pathname wi...

Page 52: ...he appropriate npd startup command line from the previous section After npd starts integrate the print spooler into this pseudo tty setup In BSD print spooler systems modify the lp field in the approp...

Page 53: ...in the etc printcap entry and set the HANDLER_INTERFACE variable to PARALLEL in the param file located in the printer s spooling directory Add a new Sun NeWSprint printer entry with the add_np_printer...

Page 54: ...a tion problem and disable the queue To avoid this replace the pscomm program with Microplex s equivalent npcomm sh program in the options file which redirects the data to the M204 npcomm sh is found...

Page 55: ...ocal lib ts pstf rf usr local lib ts psrf vf usr local lib ts psvf cf usr local lib ts pscf df usr local lib ts psdf Using sh in this entry will suppress headers and also prevent TranScript from print...

Page 56: ...this backend program 5 Create a virtual printer This associates the queue queue device printer plotter name data type and printer plotter type Enter mkvirprt q queue2 d lp0 n lp0 s pcl t hplj3 s is u...

Page 57: ...compatible with the Print Server You can send jobs to the M204 with the following command syntax lpr Sipname Pdestname where ipname is the M204 IP name or IP address and destname is the name of an M20...

Page 58: ...nation Please see list pserver on page 87 list dest on page 86 and list model on page 87 for more details npwrite is a sample program that performs this way It is included in the host software shipped...

Page 59: ...gh the entire print set up is done through PCONSOLE you may want to communicate directly with the print server in order to modify settings monitor the unit etc To communicate with the print server the...

Page 60: ...stored on the unit password You are now logged in to the unit as a root user and can access any npsh command on the unit Because npsh exe makes use of broadcasts you may have problems communicating a...

Page 61: ...d SYS LOGIN M_xxxxxx CONFIG where xxxxxx is the last six hexadecimal digits in the Ethernet address found on the bottom of the unit This file contains one set rprinter command for each RPRINTER servic...

Page 62: ...7 Select PRINT SERVER INFORMA TION A list of existing print servers displays 8 Press Insert to add a server Prompts for the server s name 9 Type the name of the M204 By default it is M_xxxxxx where xx...

Page 63: ...nters displays 19 Select one of these printers A list of queues comes up It will be empty the first time you use it 20 Press Insert Displays a list of available queues 21 Select the queue created earl...

Page 64: ...N M_xxxxxx CONFIG where xxxxxx is the last six digits in hexadeci mal of the Ethernet address as found on the bottom of the unit If it finds this file it reads in each entry as if it were an npsh comm...

Page 65: ...displays where N equals the selected printer 12 Put the cursor on the Type field and press Enter A list of options comes up 13 Select REMOTE OTHER UNKNOWN This displays in the Type field 14 Ignore the...

Page 66: ...gits of the unit s Ethernet address e g M_000BF5 This directory is created 25 Within this directory create a file called CONFIG and open it for edit ing A blank file displays 26 Enter the line set rpr...

Page 67: ...y emulation is required A RPRINTER setup is not included since the only changes from a pre NetWare 4 RPRINTER setup are some name changes in PCONSOLE To configure the unit as a PSERVER in a NetWare 4...

Page 68: ...go to the Type field Cursor moves to this field 15 Press Enter at this field and then select DEFINED ELSEWHERE If DEFINED ELSEWHERE is not available choose PARALLEL Brings you back to the printer s wi...

Page 69: ...THE M204 S COMMAND SET on page 81 Utilize more advanced features of the Print Server Please see USING THE M204 S ADDITIONAL OPTIONS on page 119 21 Check the CURRENTLY ATTACHED SERVERS once you have go...

Page 70: ...62 CONFIGURING THE M204 FOR NOVELL Host Configuration...

Page 71: ...s There is no host software provided for the Macintosh To do any configuration on the unit you must rely on npsh commands available through a telnet session These commands could be issued from a Macin...

Page 72: ...ar ticular zone name on the unit To do this start an npsh session with the unit and enter the following command store pserver apple zone zonename reset where zonename is the zone where you want the M2...

Page 73: ...u need to dis able the AppleTalk service from the related destination s list of services To do this start an npsh session with the unit and follow the steps below 1 Display a listing of the Print Serv...

Page 74: ...start an npsh session with the unit and follow the steps below 1 Remove AppleTalk from the available protocols set sysinfo module appletalk In the same way you can also turn off the Novell protocol i...

Page 75: ...al workstation has the ability to store the spooled jobs while they are waiting to go to the Print Server printer The Windows Print Manager would rather see the data get spooled centrally rather than...

Page 76: ...l always be used in some way Basic Setup Steps In each of these environments the basic setup steps required to get you printing from one of these hosts are to 1 Ensure that you have the appropriate ne...

Page 77: ...setting Under Installed Network Software check to see if NetBIOS TCPIP Streams Envi ronment appears If not you ll need to add this new software by clicking on the Add New Software Button Windows For...

Page 78: ...5 Select Service 6 Select File and Printer Sharing for Microsoft Networks from the list 7 Click OK 8 Click OK again since this service will now show in the list to the left Configuring TCP IP On Your...

Page 79: ...re details Windows 95 IP Address and Netmask Configuration 1 Open the Settings Control Panel folder 2 Double click on the Network icon 3 Under the Installed Network Software list select the entry deal...

Page 80: ...HE M204 on page 145 for more information Windows NT Version 3 5x LPR Method 1 Create a print path and printer select Main 2 Select Control Panel 3 Select Printers which loads up the Print Manager 4 Se...

Page 81: ...ly between the Windows NT workstation and the M204 Try to ping or telnet to the unit 2 Open Print Manager 3 Select Connect Network Printer from the Printer menu or click on the appro priate toolbar it...

Page 82: ...Print Manager 3 Select Connect Network Printer from the Printer menu or click on the appro priate toolbar item 4 A list of known workgroups will appear Double click on the workgroup name that you prev...

Page 83: ...e button 7 A list of network services will appear Double click on the Entire Network 8 A list of known workgroups will appear Double click on the workgroup name that you previously configured the M204...

Page 84: ...76 CONFIGURING THE M204 FOR WINDOWS Host Configuration Utilize more advanced features of the M204 Please see USING THE M204 S ADDITIONAL OPTIONS on page 119...

Page 85: ...default destination names are d1prn1 d2prn2 d3com1 d4com2 d5prn1 d6prn2 d7com1 d8com2 Any of the eight destinations can be matched to any of the four I O ports and each destination uses one of the de...

Page 86: ...omes mapped to a particular desti nation By default the model settings are raw that is they simply pass data through to the I O port untouched This provides a clean slate to begin your configuration M...

Page 87: ...variables and specify each of these up to nine in the header or trailer string Each variable could then contain up to 14 elements of its own Please see Variable Definitions on page 163 for a descript...

Page 88: ...from l1 to l8 Logpath names can be changed to be something more meaningful Logpath definitions include name log port and log type See also list logpath on page 87 set logpath on page 95 and Capturing...

Page 89: ...iguration Options Sub Menu on page 21 DOS host software please see Host Software on page 51 within an FTP configuration file please see TCP IP Options on page 124 a terminal on the COM1 port please se...

Page 90: ...l be able to utilize on the Print Server depend on which login name you use By default there is one root user and one guest user users can then be added to this with either permission level Users with...

Page 91: ...example if you change the current settings of the IP address and the netmask this will only take effect after a reset warm boot from EEPROM or after a power on cold boot npsh Command Set Command Synt...

Page 92: ...next prompt See also Redirecting Output from Commands on page 82 Debug Commands The debug set of commands displays detailed debugging information about memory the network interface and protocols debug...

Page 93: ...list prn1 prn2 on page 87 keycode keycode escapecharacter List the hexadecimal value of escapecharacter See also telnet on page 112 List Commands The list command provides these three possibilities l...

Page 94: ...e List the specified M204 destination s complete current settings destname is the desired destination See also Destinations on page 77 and set dest on page 94 list diff list diff List the differences...

Page 95: ...and set logpath on page 95 list model list model List the current processing options for all models list model modelname List the specified M204 model s complete current settings modelname is the desi...

Page 96: ...rrent M204 system information This output will not include the descramble key even if you have set one See also set sysinfo on page 101 set logpath on page 95 ping on page 90 and telnet on page 112 li...

Page 97: ...estinations models logpaths user TCP I O ports variables system information and portmaps This does not affect network parameters Use this after a power failure to restore settings saved in EEPROM load...

Page 98: ...lp d d1prn1 off test txt prints the file test txt followed by a formfeed to the M204 destination d1prn1 on the Print Server named spike lpstat lpstat Display active and queued jobs on the Print Server...

Page 99: ...command overwrites everything and saves factory settings of all parame ters to EEPROM except the factory programmed Ethernet and Token Ring addresses The changes do not affect the current operating p...

Page 100: ...e ignore CTS input and don t transmit data if it is low cs5 cs6 cs7 cs8 Select character size five to eight bits 50 110 134 300 600 1200 2400 4800 9600 19200 38400 Set terminal baud rate to the select...

Page 101: ...serial port that you want to use as a dedicated SLIP con nection flush Flush the data in the serial I O port input and output buffers unlock Release the access lock on the serial I O port Caution When...

Page 102: ...eady alternatedestname is the alternate destination to send to See also Making An Alternate Print Destination on page 122 set dest destname backchannel com1 com2 Establish a return path for printer fe...

Page 103: ...socket lpd lpsched rprinter pserver appletalk netbios ftpd Set the destination to handle only certain print server services See also Manipulating the M204 s Services on page 121 set dest d1prn1 altern...

Page 104: ...type job user pgcnt cksum printer ioport Establish the type of printer logging These types can be combined by placing a space between each entry job Job accounting messages user start end of job messa...

Page 105: ...returning to the original line beginning onlcr may slow throughput performance on the M204 descramble Set the model to automatically descramble any print jobs passing through These jobs must pass thr...

Page 106: ...to PostScript before sending them to the printer PostScript jobs are not processed but passed on without conversion The a2ps default settings are portrait letter 60 rows and 80 columns pageorient Dir...

Page 107: ...jobs set model m4 header ESC k2 sets the header string of the model m4 with five elements Invokes CR inser tion When inputting a or a and you re using RSHD to execute this com mand you must place a be...

Page 108: ...Slow the transfer rate to match that of a PC s parallel port Might be necessary with older slower laser printers vslowmode Slow the transfer rate even more to accomodate certain printers flush Flush t...

Page 109: ...to printernumber Number of the printer as defined in the PSERVER display destname Destination name on the M204 set rprinter del pservername printernumber Disable a remote printer connection See also H...

Page 110: ...ess is the IP address where the mail is stored See also set logpath on page 95 to set printer logging to email set sysinfo location locationstring Set the physical location of the M204 If the location...

Page 111: ...ring is not included in the syntax the field is emptied set sysinfo syslog ipaddress Set the IP address of the host which will receive debugging information from the M204 and printer logging through S...

Page 112: ...word is the desired password for this user password must be less than eleven charac ters and if it is not included in the syntax the user s password is cleared If you forget the root password you can...

Page 113: ...1 com2 Start an ASCII output test on the specified I O port If no I O port is specified the command affects all of them These tests are for confirming that the serial and parallel I O ports on the M20...

Page 114: ...tical parameters such as network I O port and protocol settings The three command possibilities are store choice parameters Store some values store choice from default Store default settings store cho...

Page 115: ...ize properties The card can use frame sizes of either 1500 1 5k 2052 2k or 4472 4k bytes with the default being 2052 bytes store ifc ifnum tr speed 4m 16m Store the Token Ring card s speed properties...

Page 116: ...elected in the Chooser menu store pserver applepap papname name newpapname Change the AppleTalk printer name that appears in the Chooser papname makes up the second half of the name and is transparent...

Page 117: ...word Store the password for the Print Server to use when logging in to the file server This password must match the password set in PCONSOLE store pserver novell polltime time Store the time in second...

Page 118: ...RP and BOOTP for the NIT module specified by ifnum store tcpip opts ipforward Enables the IP forwarding or routing functions of the M204 By default the gateway is disabled This command must be used in...

Page 119: ...m Delete a specific route from the routing table of the NIT module specified by ifnum store tcpip tcp access root add del ipaddress net mask Add or delete a host or network in the TCP connection acces...

Page 120: ...rt number you can also connect to a specific socket on the target host If escapecharacter is used it resets the key sequence to exit you to command mode indicated by the telnet prompt In this mode you...

Page 121: ...ws 95 The workstation must also be configured with an IP address and net mask have TCP IP services available and be on the same local IP network as the M204 A Windows workstation on a Novell IPX netwo...

Page 122: ...he steps outlined in Starting a NPWin Session With An Unconfigured Unit on page 114 NPWin communicates with the M204 over the TCP IP protocol You must ensure that you have TCP IP services available on...

Page 123: ...new unit IP configuration window appears 4 Enter the IP address serial number netmask and IP name optional of the M204 Note The serial number is the six digit number found on the bot tom of the unit 5...

Page 124: ...116 USING NPWIN Starting a NPWin Session With An Unconfigured Unit...

Page 125: ...117...

Page 126: ...118...

Page 127: ...faults getting ready for complex networks remotely managing the unit TCP IP network security and using the terminal sever capabilities 3 Novell Options on page 128 setting password security and settin...

Page 128: ...itable for your printing environment please see store pserver on page 107 Caution If you decide to reconfigure the default name and you are using a CONFIG file to set M204 parameters with your Novell...

Page 129: ...ssible print setups each of these print setups is defined by the extra processing specified by it s associated model It is the model that defines most of these extra processing options To make use of...

Page 130: ...ls on how to set up an alternate destination so your print jobs can get re routed to an alternate printer Capturing Printer Feedback One of the key aspects of maintaining a computing environment is mo...

Page 131: ...used in conjunc tion with rsh rcmd remsh within an interface script or directly from the command line on the host By default it provides parallel port printer status and can also be con figured to re...

Page 132: ...and routing table entries Two methods are available for doing this 1 physically moving jumpers inside the Print Server 2 issuing a command on the M204 and rebooting Either way will produce an M204 tha...

Page 133: ...inal to a COM port of the Print Server 2 Once logged in as a root user restore factory defaults by entering store tcpip from default 3 Reboot the M204 and reconfigure its settings according to one of...

Page 134: ...ity Besides the general security measures mentioned in Network Security on page 119 the M204 provides two more for TCP IP environments These include a TCP access list scrambling descrambling of print...

Page 135: ...k analyzers However it is not encrypted and cannot be considered safe from cryptographic attack To utilize this feature you need to 1 Look into the npscramble c source code for a variable called SR_KE...

Page 136: ...Login to the host In addition ping is provided for testing TCP IP configuration parameters and network connections with target hosts Please see ping on page 90 and telnet on page 112 for command deta...

Page 137: ...ver novell fserver add fservername where fservername is the name of the Novell file server you want to add as a pre ferred file server This adds the specified file server as a preferred file server on...

Page 138: ...4mib txt This file can also be downloaded from the Microplex FTP site ftp microplex com support m204 misc m204mib txt or can be accessed via the Microplex Web site http www microplex com microplex sup...

Page 139: ...or reset authenticationFailure A generic trap generated whenever a disallowed access is attempted lpqIOStatusChanged The only custom trap This trap is generated whenever an I O port s status changes...

Page 140: ...will allow write access Compiling and Monitoring the Custom MIB For read only SNMP functionality please follow the steps below 1 Copy the M204 MIB definition file from the host software disk in a file...

Page 141: ...m204IfComSpeed 1 4 19200 snmp set spike custommib echo m204IfComCharS 1 4 8 snmp set spike custommib echo m204IfComIxon 1 4 2 snmp set spike custommib Setting the M204 to Send Traps to an SNMP Manage...

Page 142: ...upload download M204 configuration files Users FTP to the M204 as if it were any other computer on the network For the purposes of FTP a pseudo file system has been defined on the M204 to allow acces...

Page 143: ...ory reflect the default configuration These files are in binary format exec This directory is used as a command interpreter directory Any file with M204 config uration commands that is put to this dir...

Page 144: ...ng ftp ftp ipname 2 Login as guest root or anonymous 3 Change to the jobs directory cd jobs 4 Display a list of current print jobs ls Displays listing of all queued print jobs by their ID number 5 Rem...

Page 145: ...uploading binary files to the config directory and the second is by uploading text configuration files to the exec directory We discuss each method and give appropriate examples below 1 config direct...

Page 146: ...parameters These files can be saved for archival purposes used to reconfigure the unit to a previous setting or used to set a number of units to the same configuration It is only necessary to save the...

Page 147: ...des a number of config uration commands When this file is placed in the exec directory the commands con tained in it are executed as if they were commands entered sequentially from a telnet session us...

Page 148: ...t version By entering a version number the transfer will be aborted and the user notified to check if the commands are compatible with the current firmware version if the version numbers do not match...

Page 149: ...cally the same rules apply whether you are using npsh to issue commands or a configuration file to issue commands For more information on the rules regarding configuration commands and options please...

Page 150: ...local network via a modem attached to the serial port com1 This example assumes that the remote host is already configured with an IP address and has TCP IP and SLIP available 1 Login to the M204 and...

Page 151: ...ction with an Attached Modem The following example explains how to set up a serial port as a temporary SLIP con nection with an attached modem This procedure will provide remote host dial in access to...

Page 152: ...is configures the serial port to SLIP for as long as the connection is maintained When the connection is dropped the serial port reverts back to standard npsh mode The remote host is now part of the M...

Page 153: ...te networks to commu nicate with each other The M204 IP routing capabilities allows the Print Server to be Wide Area Network compatible For information on configuring the M204 s IP routing features pl...

Page 154: ...146 USING THE M204 S ADDITIONAL OPTIONS IP Routing...

Page 155: ...sn t power up with the correct LED sequence Please refer to LED Patterns on page 172 This table describes different LED startup patterns that are possible on the M204 If at any time after the bootup p...

Page 156: ...Server knows how to get its response back to the originating host Please see store tcpip on page 110 and Getting Ready for Complex Networks on page 125 Have you set any hosts or networks in the M204 s...

Page 157: ...mmunication problems please see Communication Related on page 145 Is the printer online and in the correct mode for the file being sent to it Is the printer spooler up and running on the host Have you...

Page 158: ...ed spike to be remotely printed on the printer attached to d1prn1 The print spooler is not used at all npwrite can also be used to send print jobs without spooler intervention Please see Direct Printi...

Page 159: ...INTER there are several things to confirm Have you tried repowering the M204 Wait about a minute before checking to see if it has logged in and attached to a queue Is the network connector fastened ti...

Page 160: ...xe to communicate with the unit in a Novell only environment Have you tried using the M204 s debug novell command to see if it even recognizes any file servers on the network You can use the DOS host...

Page 161: ...the print job is sent Sometimes the print job may have gotten to the printer but just may need a manual formfeed If this is the case please see set model on page 97 for information on trailer strings...

Page 162: ...ithin the print command Are you running the latest version of PSERVER later than 1 22 If not upgrade the PSERVER software In a PSERVER setup did you ensure that the printer name e g d1prn1 was set up...

Page 163: ...some form of activity but the host is not doing anything This is very typical for any LPR printing with Windows NT 3 5 and is possible with NT 3 51 as well The first thing to check is that the printe...

Page 164: ...is not co operating Therefore you need to look to the host to see why it is hung up Look for errors that might lead you in the right direction and definitely make sure the host can still see the print...

Page 165: ...or every print server on the market today The Print Manager likes to send the data it spools immediately and if it can t do this because the printer is already busy with another job it will produce an...

Page 166: ...156 TROUBLESHOOTING THE M204 Windows Problems...

Page 167: ...x com Email info microplex com or support microplex com Tel 1 604 444 4232 or 1 800 665 7798 in North America Fax 1 604 444 4239 These methods are described next WWW Site Microplex s HTTP site contain...

Page 168: ...58 For specific service and support procedures please see the following sub sections Technical Support Microplex offers technical support for any problems you may have with your M204 It is available t...

Page 169: ...ROM code itself can be easily downloaded to the unit The latest code can be obtained from any of the places men tioned in Help Methods Available on page 157 There are three files that are required for...

Page 170: ...icroplex s liability exceed the replacement cost of the subject item All express and implied warranties for this product including all warranties of Mer chantability Suitability and Fitness for a part...

Page 171: ...ckaging if possible to prevent damage during shipping Ship ONLY BY FEDERAL EXPRESS insured and collect Using any other shipping company may result in charges to your company Microplex will pre pay the...

Page 172: ...123 12341234 CONSIGNEE IMPORTER IF OTHER THAN CONSIGNEE Microplex Systems Ltd 8525 Commerce Court same as consignee Burnaby B C V5A 4N3 CANADA COUNTRY OF ORIGIN Canada OF PKGS COMPLETE DESCRIPTION OF...

Page 173: ...6C 30 4F portrait page orientation PCL POL 1B 26 6C 31 4F landscape page orientation PCL PORP 1B 26 6C 32 4F reverse portrait page orientation PCL PORL 1B 26 6C 33 4F reverse landscape page orientatio...

Page 174: ...5 58 40 50 4A 4C 20 45 4E 54 45 52 20 4C 41 4E 47 55 41 47 45 20 3D 20 50 43 4C 0A PCL 5 PJL command to switch printer into PCL Laguage mode HP3 SWPS 1B 25 2D 31 32 33 34 35 58 40 50 4A 4C 20 45 4E 54...

Page 175: ...e card slots Printer Support IBM PC compatible parallel interface Centronics IEEE 1284 I compliant Female DB25 connectors DMA driven state machine implementation supports data rates in excess of 280 0...

Page 176: ...0 16 0 2 Strobe Width 0 5 2 0 8 0 16 0 3 Data Hold 0 5 2 0 8 0 16 0 4 Cycle Time 2 0 3 0 2 5 8 0 9 0 8 5 32 0 33 0 32 5 64 65 64 5 8 Peripheral Ready to Start of Next Byte 0 5 1 0 2 0 4 0 8 16 16 32 I...

Page 177: ...e 1 STROBE M204 10 ACK PRINTER 2 DATA 1 M204 11 BUSY PRINTER 3 DATA 2 M204 12 PE PRINTER 4 DATA 3 M204 13 SLCT PRINTER 5 DATA 4 M204 14 AUTOFD M204 6 DATA 5 M204 15 ERROR PRINTER 7 DATA 6 M204 16 INIT...

Page 178: ...le 6 9 Pin COM1 COM2 Pinout Pin Abbr Name Source EIA CCITT 1 DCD Data Carrier Detect DCE CF 109 2 RXD Receive Data DCE BB 104 3 TXD Transmit Data DTE BA 103 4 DTR Data Terminal Ready DTE CD 108 2 5 GN...

Page 179: ...l method To find out what is being used on the M204 s serial ports use the npsh command list com1 com2 This will show either ixon for software flow control or cts flow for hardware flow control Use th...

Page 180: ...les when it is able to take more data and once you know this you can make this signal go to the CTS pin Pin 8 on the M208 s serial interface Sometimes devices are attached to the M208 s serial ports t...

Page 181: ...60Hz Typical 16V AC 10 600mA THIN Ethernet Maximum Customer supplied external transformers must be rated at 20 VA or greater for proper operation Typical 13W Maximum 21W External transformer availabl...

Page 182: ...d and the Print Server has reset itself In either mode the STAT LED flashes differently depending on whether the unit s IP address is configured and COM1 monitor is active Table 8 LED Patterns STAT ER...

Page 183: ...loop because of some hardware or firmware problem After a watchdog interrupt some diagnostic information is saved for debugging and the M204 resumes operation in Auto Reset Mode The M204 will auto res...

Page 184: ...on operational mode Physical Details Metric 21 6 cm W x 3 3 cm H x 15 6 cm D Imperial 8 5 W x 1 3 H x 6 2 D With external transformer 1 8 kg 4 lbs Without external transformer 1 kg 2 2 lbs Environment...

Page 185: ...connections depending on the current memory available 10 simultaneous TELNET connections are possible Description Description 20 TCP Protocol for FTPD data 21 TCP Protocol for FTPD control 23 TCP Pro...

Page 186: ...042 Government Open Systems Interconnection Profile IP Internet Protocol IPX Internetwork Packet Exchange LPD Line Printer Daemon Protocol NetBIOS SMB Network Basic Input Output System Server Message...

Page 187: ...sum 16 bit value to confirm integrity of the data printed Chooser Feature within the Macintosh s operating system that controls system devices configuration CONFIG file File that the M204 reads upon b...

Page 188: ...administered together domain name server DNS Host providing responses to queries for a given IP name s IP address DTE Data Terminal Equipment EEPROM Electrically Erasable Programmable Read Only Memor...

Page 189: ...er logging informa tion LPD Line printer daemon A program used for printing on BSD sys tems MIB Management Information Base A set of variables database that a gateway running SNMP maintains model Spec...

Page 190: ...as opost in the model papname Printer Access Protocol PAP name An AppleTalk name for each printer defined on the host Makes up the second half of the name which appears in the Chooser There can be a...

Page 191: ...Collects messages sent from system processes and routes them to a common destination tab expansion Expanding a tab character in the data to its required width in spaces xtab tar Command for archiving...

Page 192: ...182 GLOSSARY B A C...

Page 193: ...Methods lpd communica tions Print without an interface file No host software required and easy setup Not available on all UNIX systems Output processing must be done on the Print Server not on the ho...

Page 194: ...e of a serial I O port Decreases throughput Banner page Job identification at printer out put Decreases throughput Requires an extra page to be printed Tab expansion xtab Flexible tab widths Decreases...

Page 195: ...ather than waiting for a busy one May print on a printer that s not com patible with the print job format Descrambling Some print job security as data travels over the network Requires binary on host...

Page 196: ...186 APPENDIX A Planning Your Print Setup...

Page 197: ...tages disadvantages 184 of printer mode 6 119 B backchannel 6 advantages disadvantages 184 and logging 120 configure with npconfig 21 in destinations 77 list in destinations 86 set in destinations 94...

Page 198: ...eting see also jobs descrambling advantages disadvantages 185 and opost 93 100 configure with npconfig 21 in models 78 list key value 88 set in models 97 set key value 101 set key value with npconfig...

Page 199: ...nd enable 84 list in destinations 86 problems 147 receiving data 94 redirect output to 82 save 91 set in destinations 94 status 90 status with npconfig 21 test on 105 timeout 93 I O port see also COM1...

Page 200: ...unication problems 149 configuration 52 controlling frame type 122 features 6 host configuration 53 63 host software 51 naming 118 password 109 password security 126 preferred file servers 127 printin...

Page 201: ...75 and direct printing 50 portmap list 87 save 91 power 16 details 171 socket diagram 171 print setup considerations 183 printer feedback 89 96 120 printing mechanisms Novell 151 PRN1 PRN2 cabling 16...

Page 202: ...ndards 176 spooler bypassing 30 148 integrating 32 problems 147 SR_KEY 101 125 stair stepping fixing 184 stair stepping see also onlcr standards software 176 start 105 STAT LED 172 flash patterns 173...

Page 203: ...bleshooting 145 U uncompress host software 24 upgrade procedure 159 users accounts 82 and logging 6 configure with npconfig 22 in logpaths 80 list 89 list logins 87 set 104 set in logpaths 96 UTP 176...

Page 204: ...194 INDEX...

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