Mace HydroMace XCi, Product Manual, Page: 69 / 270

Error message Possible cause Remedy
Incorrect modem band Run band check command in
WebComm utility
( AT+WMBS? ). Ensure the cor-
rect band for your location is set.
WebComm Gen1 only
Bearer error Network busy Wait, try again
Low cell signal strength Check the antenna connection.
Run signal strength command in
WebComm utility (AT+CSQ ). A
high gain antenna may need to
be installed in low signal
strength areas.
Incorrect settings in the WebComm card Check bearer settings with cell
provider
HTTP authen-
tication error
Incorrect username or upload key Check username and upload key
and correct if neccessary
CMEE error Probable modem not initialised error Wait, try again
Data limit
reached
WebComm will only upload ~100Kb at a
single upload
" Force " another upload, or
" Start " the device ( Start/Stop
HydroMACE XCi device )and
the WebComm will "catch- up"
over subsequent upload periods
Error connecting
to server
Incorrect setting in WebComm card Check the server URL ( Con-
figure a WebComm card using
)
No SIM No SIM installed
Install SIM card ( Preparing and
installing a Webcomm card )
Socket timeout Timeout during socket transaction Wait, try again
Network timeout Network busy Wait, try again
HTTP XXX Error communicating with server Try again. If error persists con-
MACE XCi User Manual - 69 -