Mace HydroMace XCi, Product Manual, Page: 106 / 270

3. In this dialogue box the device’s unique authorisation code is seen at the bottom
NOTE: You MUST note this code EXACTLY to fulfil the next steps
4. The unique device serial number located on an adhesive label inside the box should also be noted.
5. Once you have noted the code and serial number, you must contact your local MACE
dealer/distributor and inform them of these details. They will obtain a “counter-code” for your device.
6. From the “ MACE FloCom Plus ” main screen, click “ Connect ” and the “ Connect to device ”
dialogue box will appear.
NOTE: This “counter-code” has a time limit on its validity (typically three days). It
must be used to access the unit within this time or it will be void and a new one will
need to be produced
7. Enter the 16 character authorisation “counter-code” into the “ Password
” field and click “
continue
”.
You will now have super user access to the device.
NOTE: You should immediately change the super password to one that will not be
forgotten (see Change super password )
MACE XCi User Manual - 106 -