Lexmark 12N1515 - C 912fn Color LED Printer User Reference Manual Download Page 131

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Clearing paper jams

Check Area E

This message indicates a jam in the top, middle, or bottom optional drawer paper path area.

Note: If you have a high capacity feeder, pull the feeder away from the printer.

Open the jam access door on the top optional drawer.

Remove the jam.

Close the jam access door.

Repeat these steps for jams in the middle and bottom drawers.

Press Go. If the paper jam message continues, check and clear all paper from the paper
path.

200 Paper Jam <x> Pages Jammed (Check Areas A-F, T1-5, MPF)

126

Summary of Contents for 12N1515 - C 912fn Color LED Printer

Page 1: ...C912 User s Reference March 2002 www lexmark com ...

Page 2: ...low Bucks SL7 3RQ Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you You can purchase additional copies of publications related to this product by calling 1 800 553 9727 In the United Kingdom and Eire call 0628 481500 In other countries regions contact your point of purchase References in this publication to pr...

Page 3: ... Printing 8 Understanding the operator panel 9 Sending a job to print 12 Canceling a print job 13 Loading a paper tray 13 Loading paper 14 Loading other paper sizes 17 Loading the multipurpose feeder 18 Using the Print and Hold function 25 Printing confidential jobs 27 Printing with custom size specialty media 28 Tips for successful printing 33 Understanding fonts 34 Chapter 3 Media guidelines 42 ...

Page 4: ...nu 90 Utilities Menu 91 Chapter 5 Understanding printer messages 94 Chapter 6 Clearing paper jams 112 200 Paper Jam x Pages Jammed Check Areas A F T1 5 MPF 113 240 Paper Jam Check MP Feeder 129 24 x Paper Jam Check Tray x 130 Chapter 7 Maintenance 134 Determining supply status 134 Conserving supplies 134 Ordering supplies 136 Replacing supplies 137 Storing supplies 138 Recycling used supplies 138 ...

Page 5: ... Opening the top cover 177 Removing the duplex unit 179 Removing the high capacity feeder 181 Removing the system board access cover 184 Locating memory and network options 185 Installing the system board access cover 185 Removing an optional drawer 187 Chapter 8 Troubleshooting 189 Calling for service 189 Index 192 v ...

Page 6: ...tScript 3 is Adobe Systems designation of a set of printer commands language and functions included in its software products This printer is intended to be compatible with the PostScript 3 language This means the printer recognizes PostScript 3 commands used in various application programs and that the printer emulates the functions corresponding to the commands Details relating to compatibility a...

Page 7: ...Linotype Hell AG and or its subsidiaries Garamond Taffy Agfa Corporation Times New The Monotype Corporation plc Roman TrueType Apple Computer Inc Univers Linotype Hell AG and or its subsidiaries Wingdings Microsoft Corporation Other trademarks are the property of their respective owners Licensing notice The printer resident software contains Software developed and copyrighted by Lexmark Lexmark mo...

Page 8: ... grounded electrical outlet that is near the product and easily accessible Refer service or repairs other than those described in the operating instructions to a professional service person This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not respons...

Page 9: ... shielded and grounded may result in a violation of FCC regulations Industry Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis de conformité aux normes d Industrie Canada Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada European Commun...

Page 10: ...Y STAR Office equipment program is a partnership effort with computer manufacturers to promote the introduction of energy efficient products and to reduce air pollution caused by power generation Companies participating in this program introduce personal computers printers monitors or fax machines that power down when they are not being used This feature will cut the energy used by up to 50 percen...

Page 11: ...s For example the toner darkness settings lets you conserve toner when maximum print quality is not necessary You can also adjust the printed colors to more closely represent the colors on your computer display A variety of connectivity options make the printer an excellent choice for all types of system environments You can attach one internal adapter to support network configurations requiring E...

Page 12: ...esources and job statistics and for spooling or collating print jobs Resources stored in flash memory or on disk are retained in memory even after the printer is turned off and back on Lexmark recognizes that there are third party suppliers of memory features for Lexmark products Lexmark does not recommend test or support third party memory features We cannot guarantee their reliability accuracy o...

Page 13: ...nly to the job you are preparing to send to the printer Changes made to printer settings from a software program override changes made from the operator panel If you cannot change a setting from your program use the operator panel or the remote operator panel available from MarkVision Professional Changing a printer setting from the operator panel or from MarkVision Professional makes that setting...

Page 14: ... light is Off the printer is off On the printer is on but idle Blinking the printer is on and is busy Using the operator panel buttons Use the five operator panel buttons to open a menu scroll through a list of values change printer settings and respond to printer messages The numbers 1 through 6 appear beside the operator panel buttons these numbers are used to enter personal identification numbe...

Page 15: ... button when the number you want is displayed Select Press Select to Select the menu displayed on the second line of the operator panel Depending on the type of menu this action Opens the menu and displays the first item in the menu Opens the menu item and displays the default setting Save the displayed menu item as the default setting The printer displays the Saved message and returns to the menu...

Page 16: ...appears for one second clears displays the word Saved and then displays the previous list of menu items 6 Press Return to go back to previous menus Make additional menu selections to set new default settings Press Go if this is the last setting to change User default settings remain in effect until you save new settings or restore the factory defaults Settings you choose from your software program...

Page 17: ...he asterisk moves next to the selected setting to identify it as the current user default User defaults are the settings you select for different printer functions and store in printer memory Once stored these settings remain active until new ones are stored or the factory defaults are restored See Changing printer settings Note Settings you choose from your software application may override the s...

Page 18: ...lready being printed and then stops The printer returns to the Ready state Loading a paper tray The printer lets you know when you need to load paper If a tray has less than 50 sheets of paper Tray x Low appears on the display where x corresponds to a paper tray Open the tray and load paper to remove the message When you change the paper in the tray make sure the paper guides are in the correct po...

Page 19: ...Loading paper Complete these instructions to load print materials into any of the standard or optional trays 1 Pull the paper tray out until it stops 2 Press the metal plate down until it locks Loading paper 14 ...

Page 20: ...eft paper guide tells the printer the size of the paper in the tray If the left paper guide is in the wrong position you may experience paper feeding problems or incorrect page formatting 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges of the stack on a level surface Loading paper 15 ...

Page 21: ...nce sheet or in the Media guidelines Overfilling the tray may cause jams 6 Squeeze the front paper guide lever and slide the guide until it lightly touches the stack of paper Make sure the left paper guide is positioned snugly against the stack of paper If necessary squeeze and slide the left paper guide until it latches into place against the paper stack Loading paper 16 ...

Page 22: ...he operation of the printer 8 Push the tray in Loading other paper sizes See Loading the multipurpose feeder for instructions on loading letterhead in the multipurpose feeder Note Labels and Lexmark transparencies LTR P N 12A5940 or A4 P N 12A5941 may only be fed from the optional Heavy Media Tray Glossy paper can be fed from any tray Loading other paper sizes 17 ...

Page 23: ...ipurpose feeder Capacity The maximum stack height is 11 mm 0 4 in The multipurpose feeder can hold approximately 100 sheets of 75 g m2 20 lb paper 80 sheets of 24 lb 12x18 paper 55 sheets of labels 55 sheets of card stock 50 transparencies 10 envelopes 1 sheet of glossy paper manual feed 1 sheet of banner paper 297 2 x 914 4 mm 11 7 x 36 in manual feed Paper dimensions The multipurpose feeder acce...

Page 24: ...hile a job is printing from the multipurpose feeder or Busy is displayed on the operator panel Doing so may cause a jam To load the multipurpose feeder 1 Open the multipurpose feeder and then extend the recessed tray to accommodate the paper you want to use 2 Slide the paper width guides to the correct position Loading the multipurpose feeder 19 ...

Page 25: ...old transparencies by the edges and avoid touching the print side Fan the stack of transparencies to prevent jams Be careful not to scratch or leave fingerprints on the transparencies 5 Load one type of print media in the multipurpose feeder Do not mix types Click a topic for loading instructions Loading paper transparencies labels and card stock Loading envelopes Loading letterhead Loading the mu...

Page 26: ... and with the return address area on the right Orient the envelopes so that the edge with the return address and stamp area will enter the multipurpose feeder last Warning Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer Note If envelopes jam while printing try reducing the number of envelopes in the multipu...

Page 27: ... b Continue with step 6 6 Gently slide the print media into the multipurpose feeder Note Forcing the print media may cause a jam 7 Slide the width guides until they lightly rest against the edges of the print media Do not bend the print media 8 Push the SET button to the left to unlock the bottom plate Loading the multipurpose feeder 22 ...

Page 28: ...for the print media you are loading See Paper and Paper Type for detailed information about these settings b Press Go to return to Ready Note Software settings may override operator panel settings Closing the multipurpose feeder 1 Remove print media from the multipurpose feeder 2 Push the extended tray in to collapse the multipurpose feeder to its short length position 3 Push down the bottom plate...

Page 29: ...Printing 4 Close the multipurpose feeder Loading the multipurpose feeder 24 ...

Page 30: ...te All Jobs Delete A Job Print Copies Accessing held jobs from the operator panel 1 To access held jobs from the operator panel If the printer is Busy press Menu and Job Menu appears If the printer is Ready continue to step 2 2 Press Menu until you see Held Jobs or Confidential Job on the operator panel display depending on the type of job you want to access 3 Press Select Note If you are looking ...

Page 31: ...f the job and stores the job in memory so you can print additional copies later You can print additional copies as long as the job remains stored in memory Note Repeat Print jobs are automatically deleted from printer memory when the printer requires extra memory to process additional held jobs Reserve Print If you send a Reserve Print job the printer does not print the job immediately but stores ...

Page 32: ...confidential job The numbers next to the button names identify which button to press for each digit 1 6 As you enter the PIN asterisks are displayed on the operator panel to ensure confidentiality Enter PIN 1 Menu 2 Select 3 Return 4 Go 5 Stop 6 If you enter an invalid PIN the message No Jobs Found Retry appears Press Go to re enter the PIN or press Stop to exit the Confidential Job menu When you ...

Page 33: ...r size to the dimensions that you want to use and make sure that the appropriate unit of measure is selected To set the Universal paper size 1 Press Return until you see the main menu 2 Press Menu until you see Paper Menu and then press Select 3 Press Menu until you see Universal Setup and then press Select 4 Press Menu until you see Portrait Width and then press Select For the default settings if...

Page 34: ...re MP menu is located in the Paper Menu To set the paper source for the multipurpose feeder 1 Press Return until you see the main menu 2 Press Menu until you see Paper Menu then press Select 3 Press Menu until you see Paper Source and then press Select 4 Press Menu until you see MP Feeder and then press Select 5 Press Return until you see Ready Step 3 Configuring your printer s driver Now that you...

Page 35: ...ate units of measurement 7 Enter the appropriate dimensions for Width and Length 8 Click OK to define the form and return to Printer Properties 9 In Properties under the Paper tab make sure that your new custom form is displayed in the Form Size field 10 Open your program and print your document For Windows NT Windows 2000 and Windows XP 1 In your computer go to Start Settings Control Panel For Wi...

Page 36: ...gain and set the form size to the desired type If you are working on a network only an administrator can create a new form on the server In a client server architecture once the new form has been placed on the server the client s printer objects installed through Point and Print receive the custom form from the server Some changes may not immediately appear in a program s copy of the driver As a r...

Page 37: ...om Paper Size and then click New Enter the name for your custom paper size Enter the appropriate dimensions and margins Click Save Click OK In your program go to File Page Setup Under Format for make sure that the Any Printer option is selected Under Paper Size select the custom size you want to use Print your document Printing with custom size specialty media 32 ...

Page 38: ...ides are positioned correctly and the paper stack is pushed down and locked in the tray before closing the tray Do not overload the paper trays Make sure the paper is under the paper capacity mark on the inside of the tray relative to the size and weight of the paper you are using Refer to Quick Reference or Media guidelines for recommended stack heights Do not remove trays while print jobs are in...

Page 39: ...he resident fonts from your software program or from the operator panel if you are using PCL 6 emulation PCL 6 emulation PostScript 3 emulation Albertus Medium AlbertusMT AlbertusMT Italic AlbertusMT Light Albertus Extra Bold Antique Olive AntiqueOlive Roman Antique Olive Italic AntiqueOlive Italic Antique Olive Bold AntiqueOlive Bold AntiqueOlive Compact Arial ArialMT Arial Italic Arial ItalicMT ...

Page 40: ...ue Helvetica BlackOblique Helvetica Helvetica Helvetica Italic Helvetica Oblique Helvetica Bold Helvetica Bold Helvetica Bold Italic Helvetica BoldOblique Helvetica Narrow Helvetica Narrow Helvetica Narrow Italic Helvetica Narrow Oblique Helvetica Narrow Bold Helvetica Narrow Bold Helvetica Narrow Bold Italic Helvetica Narrow BoldOblique CG Times Intl CG Times CG Times Italic Intl CG Times Italic ...

Page 41: ...c NewCenturySchlbk BoldItalic Optima Optima Bold Optima BoldItalic Optima Italic Palatino Roman Palatino Roman Palatino Italic Palatino Italic Palatino Bold Palatino Bold Palatino Bold Italic Palatino BoldItalic SymbolPS Symbol Symbol Times Roman Times Roman Times Italic Times Italic Times Bold Times Bold Times Bold Italic Times BoldItalic Times New Roman TimesNewRomanPSMT Times New Roman Italic T...

Page 42: ...ITC Zapf Dingbats ZapfDingbats Univers Extended Univers ExtendedObl Univers BoldExt Univers BoldExtObl Univers Light Univers LightOblique Clarendon Clarendon Light Clarendon Bold Helvetica Condensed Helvetica Condensed Bold Helvetica Condensed BoldObl Helvetica Condensed Oblique StempelGaramond Bold StempelGaramond BoldItalic StempelGaramond Italic StempelGaramond Roman Apple Chancery Chicago Gene...

Page 43: ...stile ExtendedTwo Eurostile BoldExtendedTwo GillSans GillSans Italic GillSans Bold GillSans BoldItalic GillSans Condensed GillSans BoldCondensed GillSans Light GillSans LightItalic GillSans ExtraBold Goudy Goudy Italic Goudy Bold Goudy BoldItalic Goudy ExtraBold HoeflerText Regular HoeflerText Italic HoeflerText Black HoeflerText BlackItalic HoeflerText Ornaments JoannaMT JoannaMT Italic JoannaMT ...

Page 44: ...uirements for different languages or specific programs such as math symbols used for scientific text The symbol set encoding also defines which character will print for each key on the keyboard or more specifically for each code point Some programs require different characters at some code points To support multiple programs and languages your printer has 83 symbol sets for the resident PCL 6 emul...

Page 45: ...gual Euro Roman Extension 437N PC 8 Greek Alternate 437G PC 860 Portuguese Ventura ITC Zapf Dingbats PC 8 Turkish 437T PC 861 Icelandic Ventura International PC 8 Latin Greek PC 863 Canadian French Ventura Math PC 8 PC Nova PC 865 Nordic Ventura US PC 8 Polish Mazovia PC 866 Cyrillic Windows 3 0 Latin 1 PC 8 Code Page 437 PC 869 Greek Windows 98 Cyrillic PC 775 Baltic PC 8 Latin 6 PC 911 Katakana ...

Page 46: ...all seven Windows symbol sets Hebrew and Arabic fonts A variety of downloadable fonts for Hebrew and Arabic are included on the CD that shipped with the printer FontVision Also included on the CD is the FontVision Management utility and screen fonts to match the resident scalable fonts An additional 48 TrueType fonts are available on the Lexmark Web site when you register the printer Understanding...

Page 47: ...s 360 sheets of glossy paper Multipurpose feeder Letter A4 A5 Legal Tabloid 1 A3 Executive JIS B4 JIS B5 12x18 Banner 2 3 Universal 4 5 Paper glossy paper transparencies labels card stock 100 sheets of 20 lb paper 50 transparencies 55 sheets of labels 55 sheets card stock 80 sheets of 24 lb 12x18 paper 1 sheet of glossy paper 1 sheet of banner paper 7 9 10 DL C4 C5 B5 Envelopes 10 envelopes High c...

Page 48: ...P N 12A5950 A4 P N 12A5951 Paper Labels Letter A4 up to 180 g m2 48 lb bond F Letter A4 105 128 g m2 28 34 lb bond Lexmark Glossy Paper is 120 g m2 80 lb book 32 lb bond Lexmark Transparency weight is 170 g m2 Paper Note Using low quality paper may result in unsatisfactory performance and may degrade print quality When printing photographic quality images use a high quality laser printer paper We ...

Page 49: ...s Synthetic papers Thermal papers Recycled paper having a weight less than 75 g m2 20 lb Preprinted papers such as letterhead must be able to withstand temperatures of up to 180 C 356 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner or the silicone in the fuser Inks that are oxidation set or oil based should meet these requirements Latex inks ...

Page 50: ...eturn address area on the right Orient the envelopes so that the edge with the return address and stamp area will enter the multipurpose feeder last Do not load stamped envelopes Before loading envelopes fan the stack to prevent them from sticking together For envelope loading instructions see Loading envelopes To ensure the best print quality set Paper Type or Media Type in the driver to Envelope...

Page 51: ...ed to make them liquid resistant From the operator panel from MarkVision Professional or with the printer driver set the Paper Type or Media Type to Labels For label loading instructions see Loading paper Card stock Load card stock in the multipurpose feeder only Using the wrong paper source may cause paper jams or a failure to feed The properties of the card stock such as the orientation of the p...

Page 52: ...Media guidelines Card stock 47 ...

Page 53: ...A4 Width Auto CR after LF Auto LF after CR Tray Renumber Serial Menu PCL SmartSwitch PS SmartSwitch NPA Mode Serial Buffer Job Buffering Serial Protocol Robust XON Baud Data Bits Parity RS 232 RS 422 RS 422 Polarity Honor DSR Supplies Menu color Toner Color Photo Devs Black Photo Dev Fuser Belt Supplies Life Replace Supplies USB Menu PCL SmartSwitch PS SmartSwitch MAC Binary PS NPA Mode USB Buffer...

Page 54: ...hen you see Performing Self Test Config Menu appears on the first line of the display 4 Press Menu until you see Panel Menus and then press Select 5 Press the menu keys until Disable appears on the second line of the display 6 Press Select Disabling Menus appears briefly 7 Press Menu until you see Exit Config Menus and then press Select The menus are disabled If you press Menu the message Menus Di...

Page 55: ... colors certain colors that appear on your monitor are impossible to duplicate on your printer Auto Applies different color conversion tables to each object on the printed page depending upon the type of object and how the color for each object is specified Off No color correction is implemented Manual Lets you customize the color conversion tables applied to each object on the printed page depend...

Page 56: ...conversion table Preferred for business graphics and text Off No color conversion is implemented Vivid Applies a color conversion table that produces brighter more saturated colors RGB Text sRGB Display sRGB Vivid Off Vivid RGB Graphics CMYK US CMYK default for 120V machines Applies a color conversion table to approximate SWOP color output Euro CMYK default for 220V machines Applies color conversi...

Page 57: ...rated blank pages as part of your printed output Do Not Print Does not print program generated blank pages as part of your job Print Prints program generated blank pages as part of your job Collation To keep the pages of a print job stacked in sequence when printing multiple copies of the job Off Prints each page of a job the number of times specified by the Copies menu item For example if you set...

Page 58: ... printed output Select Hole Punch from the printer driver to punch holes only in output for a specific job Off Does not punch holes in printed output On Punches holes in every printed page Multipage Border To print a border around each page image when using Multipage Print None Does not print a border around each page image Solid Prints a solid line border around each page image Multipage Order To...

Page 59: ...ments stacked in the output bin None Stacks all sheets directly on top of each other Between Copies Offsets each copy of a print job Between Jobs Offsets each print job Separator Sheets To insert blank separator sheets between jobs between multiple copies of a job or between each page of a job None Does not insert separator sheets Between Copies Inserts a blank sheet between each copy of a job If ...

Page 60: ...rt Whenever the value of the NPA Mode Infrared Port or Job Buffering is changed from the operator panel the printer automatically restarts upon exiting the menus in order to reconfigure memory Note Only one of the installed infrared ports are displayed If there are multiple infrared ports available the user cannot specify which one will be activated The first option is always enabled for example t...

Page 61: ...d Port or Job Buffering is changed from the operator panel the printer automatically restarts upon exiting the menus in order to reconfigure memory Note Only displayed when Infrared Port is not set to Disabled Note Only displayed when a formatted disk is installed Off On Auto Window Size Note Only displayed when Infrared Port is not set to Disabled Auto 1 Transmit Delay Note Only displayed when In...

Page 62: ...ayed press Select to cancel the incoming fax D Cancels an outgoing fax When the fax number for the receiving machine is displayed press Select to cancel the fax job If the telephone number of the fax you want to cancel is not displayed use the Menu button to scroll through the list The printer can display up to five outgoing fax numbers in the outgoing fax queue When more than five faxes are in th...

Page 63: ...etermines the number of copies printed for each confidential job Press Menu to scroll through the list of confidential jobs associated with your PIN Press Select to specify the job you want to print Press Menu to increase or decrease the number of copies and then press Select Held Jobs To print Reserve Print Repeat Print or Verify Print jobs stored in printer memory Print All Jobs Prints all held ...

Page 64: ... printer Off Does not buffer jobs to the hard disk On Buffers print jobs to the hard disk Auto Buffers print jobs only if the printer is busy processing data from another input port MAC Binary PS To configure the printer to process Macintosh binary PostScript print jobs On Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system Note This setting often...

Page 65: ...d selects PCL emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PostScript emulation to process the job if PS SmartSwitch is On or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off PS SmartSwitch To configure the printer so it automatically switches to PostScript emulation when ...

Page 66: ...e printing Note Changing this menu item automatically resets the printer Off Does not buffer print jobs to the hard disk On Buffers print jobs to the hard disk Auto Buffers print jobs only if the printer is busy processing data from another input port MAC Binary PS To configure the printer to process Macintosh binary PostScript print jobs On Printer processes raw binary PostScript print jobs from ...

Page 67: ... On Samples parallel port data on the leading edge of strobe Off Samples parallel port data on the trailing edge of strobe PCL SmartSwitch To configure the printer so it automatically switches to PCL emulation when a print job requires it This print job is received through the parallel port regardless of the default printer language On Printer examines data on the parallel interface and selects PC...

Page 68: ... enough to print eighty 10 pitch characters Auto CR after LF To specify whether the printer automatically performs a carriage return after a line feed control command Off Printer does not perform a carriage return after a line feed control command On Printer performs a carriage return after a line feed control command Auto LF after CR To specify whether the printer automatically performs a line fe...

Page 69: ...ic factory default values Orientation To determine how text and graphics are oriented on the page Portrait Prints text and graphics parallel to the short edge of the paper Landscape Prints text and graphics parallel to the long edge of the paper Pitch To specify the font pitch for scalable monospaced fonts 0 08 100 in increments of 0 01 cpi Pitch refers to the number of fixed space characters in a...

Page 70: ...Tray Renumber To configure your printer to work with printer drivers or programs that use different source assignments for the paper trays Note Refer to the Technical Reference for more information about assigning source numbers 1 Select a paper source Assign Tray x Assign MP Feeder Assign Man Env Assign Man Paper 2 Select a value Off Printer uses factory default paper source assignments 0 199 Sel...

Page 71: ...d Bin Envelope Bin Letterhead Bin Preprinted Bin Colored Bin Custom x Bin where x represents 1 through 6 Disabled Configure Bins To determine which output bin s the printer uses for a particular job Mailbox Sends print jobs to the output bin designated for that user Link Links two or more bins together as though they were one large bin When one linked bin is full the printer starts filling the nex...

Page 72: ...tipurpose feeder like any other paper tray except envelopes are not automatically supported Custom Types To specify the kind of paper associated with each of the Custom Types available in the Paper Type menu item Values for Custom Type x where x represents 1 2 3 4 6 paper only or 5 transparencies only Paper Note If a user defined name is available it is displayed instead of Custom Type x The user ...

Page 73: ...lossy Loading Colored Loading Custom x Loading Ltrhead Loading Preprint Loading Bond Loading 2 Select a value Duplex Notifies the printer that the specified paper type is loaded properly for duplex printing If the printer receives a single sided job using that paper type the printer inserts blank pages as necessary to print the job properly on preprinted forms This setting may slow single sided pr...

Page 74: ...US 9 Envelope B5 Envelope Other Envelope 7 3 4 Envelope DL Envelope non US C5 Envelope Universal Select Universal when you load paper that does not match any of the other available sizes The printer automatically formats the page for the maximum possible size You can then set the actual page size from your program s software Paper Source To identify the default paper source Tray x Tray 1 If you lo...

Page 75: ...source Tray x Type Manual Pap Type MP Feeder Type Manual Env Type 2 Select a value Plain Paper Card Stock Transparency Labels Bond Letterhead Preprinted Custom Type x Glossy Paper Envelope Colored Paper The Paper Type default for each envelope source is Envelope The Paper Type default for each paper tray is as follows Note If a user defined name is available it is displayed instead of Custom Type ...

Page 76: ...pe Weight Glossy Weight Labels Weight Ltrhead Weight 2 Select a value Light Normal Heavy Substitute Size To have the printer substitute the specified paper size if the requested size is not loaded Off Printer prompts the user to load the requested paper size Statement A5 Prints A5 size jobs on statement size paper if only statement size paper is loaded and prints statement size jobs on A5 paper if...

Page 77: ...ng for a tray or feeder is Universal 1 Select a unit of measure Denotes a country region specific factory default value Inches Millimeters 2 Select the values Portrait Width 76 360 mm 216 mm 3 00 14 17 in 8 5 in Portrait Height 76 360 mm 360 mm 3 00 14 17 in 14 17 in Feed Direction Short Edge Long Edge Paper Menu 72 ...

Page 78: ... Value Fax Setup Station Name An alphanumeric value which is 20 characters The value is displayed using the encoding determined by the value of Display Language Station Number An alphanumeric value which is 20 characters The value is displayed using the encoding determined by the value of Display Language Speaker Off On Behind a PABX Yes No Enable ECM Yes No Fax Menu 73 ...

Page 79: ... Print Rcv Log Auto Print Logs No Yes Clear Logs Yes Transmission Log Print Always Print Never Print on Error Log Paper Size Note Only installed paper sizes are displayed A4 NonUS A5 JIS B5 Letter US Legal Executive JIS B4 A3 11x17 Folio Statement Universal Fax Menu 74 ...

Page 80: ...d Colored Paper Custom Type 1 Custom Type 2 Custom Type 3 Custom Type 4 Custom Type 5 Custom Type 6 Log Output Bin Note Only installed output bins are displayed If a user defined name is available for an output bin then the name is displayed instead The name is truncated to 14 characters If multiple output bins are assigned the same name the name only appears once in the Output Bin value list Note...

Page 81: ...Menu Item Purpose Value Fax Send Automatic Redial 0 14 5 Note The value 0 indicates Redial is set to Disabled Redial Frequency 1 200 3 Fax Resolution Standard Fine Super Fine Ultra Fine Dialing Mode Tone Pulse Fax Menu 76 ...

Page 82: ...Statement Universal Fax Paper Type Note Only installed paper types are displayed If a user defined name is available for a Custom Type then the name is displayed instead of Custom Type x The name is truncated to 14 characters Plain Paper Card Stock Transparency Labels Bond Letterhead Preprinted Colored Paper Custom Type 1 Custom Type 2 Custom Type 3 Custom Type 4 Custom Type 5 Custom Type 6 Fax Me...

Page 83: ...bin then the name is displayed instead The name is truncated to 14 characters Note If multiple output bins are assigned the same name the name only appears once in the Output Bin value list Note If Bin 2 is installed then it is the default Fax Output Bin Otherwise the Standard Bin is the default Standard Bin Bin Bin Bin Bin Bin Bin Auto Reduction Off On Rings to Answer 1 25 1 Fax Menu 78 ...

Page 84: ...ng flash memory or hard disk Flash Disk Printer searches the hard disk and flash memory for the requested font before searching printer memory Image Smoothing To enhance the contrast and sharpness of low resolution bitmapped images such as images downloaded from the World Wide Web and smooth their color transitions Note Image Smoothing has no effect on images that are 300 dpi or higher resolution ...

Page 85: ... is one of the handshaking signals for most serial interface cables The serial interface uses DSR to distinguish data sent by the computer from data created by electrical noise in the serial cable This electrical noise can cause stray characters to print Select On to prevent stray characters from printing Off All data received by the serial port is treated as valid data On Only data received while...

Page 86: ...S 422 RS 422 Polarity This allows the user to specify the RS 422 polarity if RS 422 communications is active for the serial port Note Only displayed if the port supports an RS 422 configuration For example the physical port hardware supports RS 422 Note Only displayed when the RS 232 RS 422 port printer setting is set to RS 422 Normal Reverse PCL SmartSwitch To configure the printer so it automati...

Page 87: ...Ns to the host computer to indicate that the serial port is ready to receive more data Serial Buffer To configure the size of the serial input buffer Note Changing the Serial Buffer menu item automatically resets the printer Disabled Disables job buffering Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates the S...

Page 88: ...in seconds the printer waits after displaying an operator intervention error message before it resumes printing Disabled Printer does not resume printing until someone clears the error message 5 255 Printer waits the specified amount of time and then automatically resumes printing This timeout value also applies if the menus are displayed and the printer is offline for the specified period of time...

Page 89: ... stops printing displays Hole Punch Waste Full and sounds three quick beeps Continuous Printer stops printing displays Hole Punch Waste Full and repeats three beeps every 10 seconds until the hole punch box is emptied Jam Recovery To establish whether the printer reprints jammed pages On Printer reprints jammed pages Off Printer does not reprint jammed pages Auto Printer reprints a jammed page unl...

Page 90: ...on your printer model Print the menu settings page to determine the current Power Saver setting When the printer is in Power Saver mode it is still ready to receive print jobs Select 1 to put the printer in Power Saver mode one minute after it finishes a print job This uses much less energy but requires more warm up time for the printer Select 1 if your printer shares an electrical circuit with ro...

Page 91: ...ent a software program from sending print jobs that use the other language PCL Emulation PCL emulation compatible with Hewlett Packard printers PS Emulation PostScript emulation compatible with Adobe PostScript language Printer Usage To determine the behavior of the image transfer unit during printing Max Speed The image transfer unit is engaged throughout the print job Max Yield The image transfe...

Page 92: ...the Setup Menu the printer resumes printing after the specified timeout value Single Printer stops printing displays an error message and sounds three quick beeps Continuous Printer stops printing displays an error message and repeats three beeps every 10 seconds until the toner cartridge is replaced Wait Timeout To specify the amount of time in seconds the printer waits to receive additional byte...

Page 93: ...e Values color Toner To view the status of the color print cartridges Low Change Cartridge Color Photo Devs To view the status of the color photoconductor Life Warning Exhausted Black Photo Dev To view the status of the black photoconductor Life Warning Exhausted Fuser To view the status of the fuser Life Warning Exhausted Belt To view the status of the belt Life Warning Exhausted Supplies Menu 88...

Page 94: ...w Toner Magenta Toner Black Toner Low Empty xxx Color Photo Devs Black Photo Dev Fuser Belt Life Warning Exhausted xxx Staples Low Empty Missing OK Hole Punch Box Full Missing OK Replace Supplies Selecting this takes the user through the appropriate screens to help replace these items The Replaced option tells the printer that the item was replaced and resets the engine counters for that item Fuse...

Page 95: ...obs from computers using either Windows or Macintosh operating systems NPA Mode To specify whether the printer performs the special processing required for bidirectional communication following the conventions defined in the Network Printing Alliance NPA Protocol Note Changing this menu item automatically resets the printer Off Printer performs NPA processing If data is not in NPA format it is rej...

Page 96: ...ically calculates the USB Buffer size recommended setting 3K to maximum size allowed User specifies the USB Buffer size The maximum size depends on the amount of memory in your printer the size of the other link buffers and whether Resource Save is set to On or Off To maximize the range for the USB Buffer size disable or reduce the size of the parallel serial and network buffers Utilities Menu Use...

Page 97: ... good way to clean up the disk when jobs are not being restored due to a permanent configuration change All Causes ALL Print and Hold jobs to be deleted even if they failed to be restored from the disk Format Disk To format the printer hard disk Warning Do not turn off the printer while the hard disk is formatting Yes Deletes any data stored on the hard disk and prepares the device to receive new ...

Page 98: ...he same paper selection method and Printer Settings as is used to print the resident demo page with the exception of Print Mode These pages always print with Print Mode set to Color The multipage Color Sample can be used as an aid to select colors for applications The RGB percent ages will be printed on the chart for easy reference Print Fonts To print a sample of all the fonts available for the s...

Page 99: ...in x Full The specified bin is full Remove the stack of paper from the bin to clear the message If you assigned the bin a name the bin name is displayed instead of the bin number Busy The printer is busy receiving processing or printing data Wait for the message to clear Press Menu to open the Job Menu and cancel the current job Canceling Fax The printer is processing a request to cancel a fax job...

Page 100: ...e Close Tray x Top Cover The high capacity feeder door is open Note The high capacity feeder can only be installed as Tray 3 or Tray 5 Close the top cover to clear the message Copying The printer is processing a copy job originating from the scanner Wait for the message to clear Defragmenting The printer is defragmenting the flash memory to reclaim storage space occupied by deleted resources Wait ...

Page 101: ...Disk Recovery x 5 yyy Disk Recovery x 5 yyy The printer is attempting to recover the hard disk Disk recovery takes place in five phases the second line on the operator panel display shows the percent complete of the current phase Wait for the message to clear Warning Do not turn the printer off while this message is displayed Enabling Menus The printer is responding to a request to make the menus ...

Page 102: ...nter frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory to process the job Press Stop to clear the message without deleting any held jobs The current job may not print correctly Press Menu to open the Job Menu and cancel the current job To avoid this error in the future Delete fonts macros and other data stored in printer memory Insta...

Page 103: ... paper of the size and type requested in the second line of the display in the specified tray The printer automatically clears the message and continues printing the job Press Menu to open the Job Menu and cancel the current job See also Loading a paper tray Load Manual A request for a manual feed job has been sent to the printer The printer is ready for insertion of a single sheet into the manual...

Page 104: ...n See also Setup Guide No Jobs Found Retry The four digit personal identification number PIN you entered is not associated with any confidential print job Press Go to enter another PIN Press Stop to clear the PIN entry prompt See also Using the Print and Hold function Not Ready The printer is not ready to receive or process data Someone pressed Stop to take the printer offline Press Go to make the...

Page 105: ... Wait for the message to clear Printing Job Accounting Stat The printer is processing or printing all job accounting statistics stored on the hard disk Wait for the message to clear Printing Menu Settings The printer is processing or printing the menu settings page Wait for the message to clear See also Printing the menu settings page Prog Engine Code The printer is programming new code into the f...

Page 106: ...e also Printing and deleting held jobs Queuing Jobs The printer is sending one or more held jobs to print Wait for the message to clear See also Using the Print and Hold function Ready The printer is ready to receive and process print jobs Send a job to print Ready Hex The printer is in Hex Trace mode and is ready to receive and process print jobs Send a job to print All data sent to the printer i...

Page 107: ...storing held jobs from the hard disk Note xxx represents the number of the job being restored yyy represents the total number of jobs to be restored Wait for the message to clear Select the Abort Restore menu item in the Job Menu See also Using the Print and Hold function Restoring Held Jobs The printer is restoring held jobs from the hard disk Wait for the message to clear See also Using the Prin...

Page 108: ...ware card from one printer to another The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card Download the correct download emulator version from the Lexmark Web site 2 xx Paper Jam The printer detects a paper jam Clear the paper path See also Clearing paper jams 30 Coating Roll Missing The oil coating roll is either missing or incorr...

Page 109: ...ndicates too much memory is allocated for one or more of the printer link buffers Press Go to disable Resource Save and continue printing To enable Resource Save after you get this message Make sure the link buffers are set to Auto and exit the menus to activate the link buffer changes When Ready is displayed enable Resource Save from the Setup Menu Install additional memory 37 Insufficient Collat...

Page 110: ... Not Be Restored 38 Memory Full The printer is processing data but the memory used to store pages is full Press Go to clear the message and continue printing the job The job may not print correctly Press Menu to open the Job Menu and cancel the current job To avoid this error in the future Simplify the print job by reducing the amount of text or graphics on a page and deleting unnecessary download...

Page 111: ...ter detects defective flash memory Press Go to clear the message and continue printing You must install different flash memory before you can download any resources to flash 52 Flash Full There is not enough free space in the flash memory to store the data you are trying to download Press Go to clear the message and continue printing Downloaded fonts and macros not previously stored in flash memor...

Page 112: ...sabled 56 Standard Serial Disabled 56 Parallel Port x Disabled Data has been sent to the printer through a parallel port but the parallel port is disabled Press Go to clear the message The printer discards any data received through the parallel port Make sure the Parallel Buffer menu item in the Parallel Menu is not set to Disabled 56 Std Parallel Port Disabled 56 USB Port x Disabled Data has been...

Page 113: ...e installed on the printer Turn off and unplug the printer Remove the excess flash memory Plug in the printer and turn it on Note To prevent an electrical overload plug your printer into a well grounded outlet on a non ground fault interrupter GFI circuit 58 Too Many Trays Attached Too many drawers with matching trays are installed Turn off and unplug the printer Remove the additional drawers Plug...

Page 114: ... a transfer belt on hand order one now You can print approximately 500 pages before the 80 Belt Exhausted message appears Press Go to clear the message and continue printing The Supplies message is displayed until you replace the transfer belt See also Replacing the transfer belt 80 Fuser Belt Exhausted The transfer belt and fuser have reached their end of life Replace the transfer belt and fuser ...

Page 115: ...odeveloper has reached its end of life Replace the black photodeveloper Make sure you also install the new fuser coating roll that is included in the black photodeveloper kit If the print quality is still acceptable and you do not want to replace the photodeveloper yet press Go to clear the message and continue printing 84 Black Photo Dev Life Warning The black photodeveloper is nearing its end of...

Page 116: ...age appears Press Go to clear the message and continue printing The Supplies message is displayed until you replace the oil coating roll 86 Abnormal Coating Roll The printer has detected an abnormal coating roll Install a good coating roll to clear the message and continue printing 88 color Toner Empty The printer has ceased operating because the specified toner cartridge is empty You cannot print...

Page 117: ... page will print To clear paper jams in the Finisher see the Finisher Manual to locate jam access areas Identifying paper jam areas See the diagram below for the path the paper travels through the printer and options and areas where jams may occur The path varies depending on the paper source and output bin Click a message below for more information 240 Paper Jam 200 Paper Jam Check Areas A B 200 ...

Page 118: ... when you turn the printer on the second line of the 200 Paper Jam message is blank To resolve the message you must clear all paper from the paper path Check Areas A B This message indicates a paper jam in the transfer belt fuser or output roller area To clear areas A B 1 Complete the steps to open the top cover Note If you need instructions on how to open the top cover see Opening the top cover P...

Page 119: ...paper This could cause permanent damage to the transfer belt 3 Check the fuser area and top cover for additional jams If there is no jam in the fuser area or top cover close the top cover and front door and then press Go If a jam is present continue with step 4 Note If you need instructions on how to close the top cover see Closing the top cover 4 Lift the fuser pressure release lever 200 Paper Ja...

Page 120: ... pressure release lever down Note The top cover will not close until the lever is in the down position 7 Check the top cover for additional jams If there is no jam in the top cover close the top cover and front door If a jam is present continue with step 8 200 Paper Jam x Pages Jammed Check Areas A F T1 5 MPF 115 ...

Page 121: ...ve the jam from the top cover 9 Close the top cover and the front door 10 Open the jam access door on the left side of the printer 11 Remove any paper inside the printer 200 Paper Jam x Pages Jammed Check Areas A F T1 5 MPF 116 ...

Page 122: ...Clearing paper jams 12 Close the jam access door To prevent additional paper jams make sure both sides of the door are closed 13 Press Go 200 Paper Jam x Pages Jammed Check Areas A F T1 5 MPF 117 ...

Page 123: ... small paper the following steps may not clear the jam See Removing small size paper from the duplex unit 1 Open the duplex jam access door on the right side of the printer 2 Remove the jam 3 Press Go If the paper jam message continues check and clear all paper from the paper path 200 Paper Jam x Pages Jammed Check Areas A F T1 5 MPF 118 ...

Page 124: ... This message indicates a paper jam in the duplex unit area To clear area D 1 Open the duplex jam access door on the right side of the printer 2 Gently pull out the duplex unit 200 Paper Jam x Pages Jammed Check Areas A F T1 5 MPF 119 ...

Page 125: ...g dial counterclockwise If the paper advances out of the duplex unit remove the jam and go to step 7 If the paper does not advance go to step 4 4 Open the duplex unit covers 5 Remove the jam 200 Paper Jam x Pages Jammed Check Areas A F T1 5 MPF 120 ...

Page 126: ...e duplex unit covers 7 Push the duplex unit until it stops 8 Close the access door 9 Press Go If the paper jam message continues check and clear all paper from the paper path 200 Paper Jam x Pages Jammed Check Areas A F T1 5 MPF 121 ...

Page 127: ... the duplex unit When printing on both sides of A5 or other small size paper you may need to partially remove the duplex unit to clear the jam 1 Turn off the printer 2 Open the duplex unit door 200 Paper Jam x Pages Jammed Check Areas A F T1 5 MPF 122 ...

Page 128: ...Clearing paper jams 3 Loosen the two screws shown 4 Pull out the duplex unit far enough to see the duplex unit inlet 200 Paper Jam x Pages Jammed Check Areas A F T1 5 MPF 123 ...

Page 129: ...Clearing paper jams 5 Remove jam from the duplex unit inlet 6 Slide the duplex unit in 200 Paper Jam x Pages Jammed Check Areas A F T1 5 MPF 124 ...

Page 130: ...jams 7 Align the thumbscrews on the duplex unit with the holes in the printer 8 Tighten the thumbscrews to secure the duplex unit 9 Close the duplex unit door 200 Paper Jam x Pages Jammed Check Areas A F T1 5 MPF 125 ...

Page 131: ...feeder pull the feeder away from the printer 1 Open the jam access door on the top optional drawer 2 Remove the jam 3 Close the jam access door 4 Repeat these steps for jams in the middle and bottom drawers 5 Press Go If the paper jam message continues check and clear all paper from the paper path 200 Paper Jam x Pages Jammed Check Areas A F T1 5 MPF 126 ...

Page 132: ...Clearing paper jams Check Area F 1 Pull the high capacity feeder away from the printer 2 Open the jam access door on the top optional drawer 200 Paper Jam x Pages Jammed Check Areas A F T1 5 MPF 127 ...

Page 133: ...he high capacity feeder until the feeder locks to the docking frame When the feeder is in the correct position you hear a click 6 Press Go If the paper jam message continues check and clear all paper from the paper path 200 Paper Jam x Pages Jammed Check Areas A F T1 5 MPF 128 ...

Page 134: ... jams only in the paper feed direction If the paper will not come out proceed with step 2 2 Open the top cover 3 Remove the paper on the transfer belt Warning Do not touch drop or place anything on the transfer belt Touching the surface of the transfer belt or placing items on it may cause damage Transfer belt 4 Close the top cover 5 Press Go 240 Paper Jam Check MP Feeder 129 ...

Page 135: ...ed Paper jam messages 241 244 indicate a jam has occurred in one of the paper trays A 249 Paper Jam Check Tray x message indicates a jam has occurred in the high capacity feeder See Identifying paper jam areas for tray numbering 241 244 Paper Jam 1 Pull out the tray indicated on the display 2 Remove any wrinkled or creased paper 24 x Paper Jam Check Tray x 130 ...

Page 136: ...ush down on the remaining paper in the tray until the bottom plate clicks into place 4 Close the tray 5 Press Go If the paper jam message continues check and clear all paper from the paper path 24 x Paper Jam Check Tray x 131 ...

Page 137: ...aper Jam Check Tray x message indicates a jam has occurred in the high capacity feeder Note If you have an optional printer cabinet the high capacity feeder will be identified as tray 3 1 Open the top cover 2 Remove the jam 24 x Paper Jam Check Tray x 132 ...

Page 138: ...Clearing paper jams 3 Close the top cover 4 Press Go 24 x Paper Jam Check Tray x 133 ...

Page 139: ...supply items using the operator panel 1 Press Menu until you see Supplies Menu 2 Press Select 3 Press Menu until you see Supplies Life 4 Press Select 5 Press Menu to scroll through the printer supply items Conserving supplies Several settings in your program s software or on the display let you conserve toner and paper Supply Setting What the setting does For more information see Toner Toner Darkn...

Page 140: ... images on the front and 16 on the back Multipage Print Duplex in the Finishing Menu Available when you attach an optional duplex unit Duplex Paper and specialty media Use your software application or printer driver to send a Verify Print job Use Held Jobs in the Job Menu to access your Verify Print job Lets you examine the first copy of a multiple copy job to be sure it is satisfactory before you...

Page 141: ... order a fuser for a 230 V printer Ordering an oil coating roll When the 85 Coating Roll Life Warning message appears on the display you should order a new oil coating roll Use P N 12N0774 to order an oil coating roll Ordering a transfer belt When the 80 Belt Life Warning message appears on the display you should order a new transfer belt Use P N 56P9903 to order a transfer belt Ordering a toner c...

Page 142: ...S 1 Menu 2 Select 3 Return 4 Go 5 Stop 6 The printer counter keeps track of your toner cartridges photodevelopers fuser cleaner fuser and transfer belt It posts a Low Empty Life Warning or an Exhausted message on the display when one of these supplies nears or reaches an end of life condition If you do not have the appropriate supply item order one when the Low Empty or Life Warning message appear...

Page 143: ...ronment with salty air Recycling used supplies Lexmark s Operation ReSourceSM program lets you participate in a worldwide recycling effort at no cost to you Pack your old toner cartridge in the new toner cartridge shipping box Follow the instructions in the box to send the old cartridge back to Lexmark You can also recycle some replacement hardware parts such as the transfer belt and the fuser If ...

Page 144: ...he display to remind you that supplies need attention You can open the Supplies Menu to see which photodeveloper is nearly exhausted The printer continues to display the Supplies message until you replace the photodeveloper or until it is exhausted To replace a photodeveloper use the following steps or the instruction sheet supplied with the photodeveloper Removing a photodeveloper Note If you nee...

Page 145: ...Use the tab to pull the photodeveloper approximately halfway out of the printer Some force is initially required to pull the photodeveloper past the locking spring 4 Grasp the photodeveloper handle and continue to pull the photodeveloper out Replacing a photodeveloper 140 ...

Page 146: ...m the packing material Note The photodeveloper has a cover over the green developer film Do not remove the cover until you begin installing the photodeveloper in step 4 2 Remove the tape from the photodeveloper and photodeveloper cover Note The photodevelopers are color matched to a specific toner color and must be placed in a specific location in the printer Replacing a photodeveloper 141 ...

Page 147: ... While holding the photodeveloper with your left hand and the photodeveloper cover with your right hand slide the photodeveloper into the slot until it is fully seated As the photodeveloper slides in slide off the photodeveloper cover Photodeveloper cover Replacing a photodeveloper 142 ...

Page 148: ...g other supply items click one of the following headings Removing the duplex unit Replacing the transfer belt Replacing the fuser Your printer monitors the life of your fuser When the fuser reaches the end of its life the printer displays 80 Fuser Exhausted This message indicates it is time for you to replace the fuser For best print quality make sure you replace the fuser when the printer display...

Page 149: ...t to wait to replace the fuser 80 Fuser Exhausted Select Replace Press Select to replace the fuser 80 Fuser Belt Life Warning Select Replace Go Continue Press Select if you want to replace the fuser now Press Go if you want to wait to replace the fuser 80 Fuser Belt Exhausted Select Replace Press Select to replace the fuser The Preparing for Maintenance message appears while the printer moves part...

Page 150: ...s connected to the printer Warning Do not touch drop or place anything on the transfer belt Touching the surface of the transfer belt or placing items on it may cause damage 4 Complete the steps to open the top cover Transfer belt Replacing the fuser 145 ...

Page 151: ...ving or replacing the fuser while the fuser pressure release lever is in the down position will damage the lever CAUTION The fuser may be hot Allow the fuser to cool before touching 6 Grasp the fuser handles and press both fuser release buttons Replacing the fuser 146 ...

Page 152: ...Maintenance 7 Lift the fuser up and out Note Do not discard the old fuser at this time The oil coating roll will be installed in the new fuser Replacing the fuser 147 ...

Page 153: ...nance Installing the fuser 1 Remove the replacement fuser from the packing material and remove any packing material from the fuser 2 Align the new fuser with the opening in the printer Replacing the fuser 148 ...

Page 154: ...Maintenance 3 Lower the fuser until it snaps into place Replacing the fuser 149 ...

Page 155: ...ocking tab Oil coating roll b Slide out the oil coating roll Hold here Hold the oil coating roll by the top as indicated by the dark areas in the illustration Note The underside of the oil coating roll may be covered with oil If you are not ready to slide the coating roll into the fuser immediately place the coating roll on a sheet of plastic or other protective material to prevent stains Replacin...

Page 156: ...th no gap between it and the fuser CAUTION Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands clothing and other items 6 Close the top cover and the front door 7 Reconnect any optional devices to the printer 8 Turn the optional devices on Replacing the fuser 151 ...

Page 157: ...ating roll Your printer monitors the life of your oil coating roll When the oil coating roll reaches the end of its life the printer displays 85 Coating Roll Exhausted This message indicates that you must replace the oil coating roll to continue printing For best print quality make sure you replace the oil coating roll when the printer displays 85 Coating Roll Life Warning Press Go to clear the me...

Page 158: ...r Warning Do not touch drop or place anything on the transfer belt Touching the surface of the transfer belt or placing items on it may cause damage 3 Complete the steps to open the top cover Transfer belt CAUTION The oil coating roll may be hot Allow the oil coating roll to cool before touching Replacing the oil coating roll 153 ...

Page 159: ... coating roll Locking tab Oil coating roll 5 Slide the oil coating roll out of the fuser Hold here Hold the oil coating roll by the top as indicated by the dark areas in the illustration 6 Remove packing material from the new oil coating roll Replacing the oil coating roll 154 ...

Page 160: ...th no gap between it and the fuser CAUTION Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands clothing and other items 8 Close the top cover and the front door 9 Reconnect any optional devices to the printer 10 Turn the optional devices on Replacing the oil coating roll 155 ...

Page 161: ...place the transfer belt For best print quality make sure you replace the transfer belt when the printer displays 80 Belt Life Warning Press Go to clear the message The Supplies message appears on the second line of the display to remind you that supplies need attention You can open the Supplies Menu to see 80 Belt Exhausted or 80 Belt Life Warning messages The printer continues to display the Supp...

Page 162: ...t 80 Fuser Belt Life Warning Select Replace Go Continue Press Select if you want to replace the transfer belt now Press Go if you want to wait to replace the transfer belt 80 Fuser Belt Exhausted Select Replace Press Select to replace the transfer belt The Preparing for Maintenance message appears while the printer moves parts into position After the parts are in position the message Printer Ready...

Page 163: ...drop or place anything on the transfer belt Touching the surface of the transfer belt or placing items on it may cause damage 4 Complete the steps to open the top cover Transfer belt CAUTION The inside of the printer may be hot Allow the printer to cool before touching Replacing the transfer belt 158 ...

Page 164: ...Maintenance 5 Loosen the thumbscrews on each side of the transfer belt cover 6 Lift and remove the transfer belt cover Replacing the transfer belt 159 ...

Page 165: ...Maintenance 7 Loosen the thumbscrews on each side of the transfer belt 8 Pull the transfer belt out Replacing the transfer belt 160 ...

Page 166: ...Maintenance Installing the transfer belt 1 Remove the replacement transfer belt from the packing material 2 Align the transfer belt with the opening in the printer Replacing the transfer belt 161 ...

Page 167: ...Maintenance 3 Slide the transfer belt in until it is fully seated 4 Tighten the transfer belt thumbscrews Replacing the transfer belt 162 ...

Page 168: ...belt cover as shown 6 Tighten the transfer belt cover thumbscrews Warning Do not touch drop or place anything on the transfer belt Touching the surface of the transfer belt or placing items on it may cause damage Replacing the transfer belt 163 ...

Page 169: ...p cover Transfer belt CAUTION Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands clothing and other items 8 Close the top cover and the front door 9 Reconnect any optional devices to the printer 10 Turn the optional devices on 11 Turn the printer on The message Did you replace Belt appears Replacing the transfer belt 164 ...

Page 170: ...e following headings Removing the duplex unit Replacing a toner cartridge Replacing a toner cartridge Your printer monitors the toner level of your toner cartridges When the toner is getting low the printer displays 88 color Toner Low This message indicates it is time for you to replace one or more specified toner cartridges Press Go to clear the attendance message The Supplies status message appe...

Page 171: ...hing on the transfer belt Touching the surface of the transfer belt or placing items on it may cause damage 1 Complete the steps to open the top cover Transfer belt Note The toner can soil clothing Do not clean clothing soiled with toner in hot water this permanently adheres the toner to the clothing Use cold water to remove toner Replacing a toner cartridge 166 ...

Page 172: ...waste toner arm away from the photodeveloper 3 Pull the toner cartridge approximately halfway out of the printer 4 Grasp the toner cartridge handle and continue to pull the toner cartridge out Replacing a toner cartridge 167 ...

Page 173: ...rtridge 1 Remove the replacement toner cartridge from the packing material 2 Gently shake the toner cartridge to distribute the toner evenly 3 Remove the shipping tape and any additional packing material Replacing a toner cartridge 168 ...

Page 174: ... cartridge with its slot in the printer The toner cartridge is placed to the right of the corresponding colored label Colored label 5 Slide the toner cartridge in until the cartridge is fully seated Replacing a toner cartridge 169 ...

Page 175: ...ver is free of hands clothing and other items 8 Close the top cover and the front door Note If you need instructions on how to close the top cover see Opening the top cover For instructions about replacing other supply items click one of the following headings Replacing the fuser Replacing the transfer belt Resetting the maintenance counter After replacing the fuser or transfer belt you must reset...

Page 176: ...sed to clear the transfer belt 1 Press Menu until SUPPLIES MENU appears on the second line of the display SUPPLIES MENU 1 Menu 2 Select 3 Return 4 Go 5 Stop 6 2 Press Select to open the SUPPLIES MENU 3 Press Menu until REPLACE SUPPLIES appears on the second line of the display SUPPLIES MENU REPLACE SUPPLIES 1 Menu 2 Select 3 Return 4 Go 5 4 Press Select to open Replace Supplies Stop 6 Resetting th...

Page 177: ...1 Menu 2 Select 3 Return 4 Go 5 Stop 6 6 Press Select to open the Fuser menu item 7 Press Menu until Replaced appears on the second line of the display Fuser Replaced 1 Menu 2 Select 3 Return 4 Go 5 Stop 6 8 Press Select to reset the fuser counter to zero 9 Press Go Resetting the maintenance counter 172 ...

Page 178: ...Opening the top cover 1 Complete the steps to open the top cover 2 Remove all toner cartridges See Removing a toner cartridge for more information CAUTION The photodevelopers are hot Allow the photodevelopers to cool before touching Warning Exposing the photodeveloper to light for prolonged periods of time can damage it Do not expose the photodeveloper to light for more than ten minutes Fingerprin...

Page 179: ... to remove toner that has soiled clothing 3 Wipe the glass lenses of all four LED heads with a clean dry cloth or tissue paper 4 Reinstall all toner cartridges See Installing a toner cartridge for more information CAUTION Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands clothing and other items 5 Close the top cover and the fron...

Page 180: ...ds clothing and other items 1 Place both hands on the top cover as shown 2 Press down firmly until the top cover clicks into place 3 Rotate the top cover locking lever to the right Note If you cannot rotate the locking lever the cover is not fully closed Open the top cover and press down firmly until the top cover clicks into place Closing the top cover 175 ...

Page 181: ...Maintenance 4 Close the front door Closing the top cover 176 ...

Page 182: ...Maintenance Opening the top cover To access the printer supplies and some of the paper jam areas 1 Open the front door 2 Rotate the top cover locking lever to the left Opening the top cover 177 ...

Page 183: ...ton and lift at the points shown below 4 Lift the top cover until it stops For information about replacing an individual supply item or clearing paper jams click one of the following headings Replacing the fuser Clearing paper jams Opening the top cover 178 ...

Page 184: ...Maintenance Removing the duplex unit 1 Turn the printer off 2 Open the duplex unit door 3 Loosen the thumbscrews securing the duplex unit Removing the duplex unit 179 ...

Page 185: ...Maintenance 4 Slide the duplex unit out 5 Close the duplex unit door Removing the duplex unit 180 ...

Page 186: ...e high capacity feeder power cord from the electrical outlet 3 Disconnect the interface cable from the side of the high capacity feeder 4 Roll the high capacity feeder away from the printer 5 Remove the high capacity feeder from the guide rail Removing the high capacity feeder 181 ...

Page 187: ...Maintenance 6 Raise the guide rail and pull it away from the docking frame 7 Remove the wrench from the holder in the high capacity feeder Removing the high capacity feeder 182 ...

Page 188: ...Maintenance 8 Remove the four screws securing the docking frame 9 Insert the two side covers into the screw holes on the optional drawer until they snap into place Removing the high capacity feeder 183 ...

Page 189: ...e to help Use the handholds located on the sides to lift the printer 1 Move the printer or place it in an area that will be convenient for removing the cover and components You need a number 2 Phillips screwdriver to remove the cover and system board 2 Loosen the eight screws on the cover Do not remove the screws completely 3 Slide the cover up and away from the printer Warning The system board ac...

Page 190: ...et connector Optional ImageQuick firmware card USB connector Optional hard disk Installing the system board access cover After you have removed the options complete the following steps to install the cover and system board Memory and flash memory card connectors Option card connector Parallel connector Locating memory and network options 185 ...

Page 191: ...lips screwdriver to install the cover 1 Make sure the printer is off and unplugged 2 Align the holes on the access cover with the screws 3 Place the cover against the printer and slide it down Installing the system board access cover 186 ...

Page 192: ...et on a non ground fault interrupter GFI circuit 3 Disconnect the parallel or Ethernet cable from the printer If you have any other devices connected to the printer turn them off and unplug any cables going to the printer CAUTION This printer weighs 80 5 kg 177 Ib and requires four people to lift Anytime you move or lift the printer make sure you have enough people to help Use the handholds locate...

Page 193: ...Maintenance 5 Lift the optional drawer Removing an optional drawer 188 ...

Page 194: ...action does not fix the problem call your service representative Problem Action Job did not print or incorrect characters printed Make sure Ready appears on the operator panel before you send a job to print Press Go to return to Ready Make sure print media is loaded Press Go to return to Ready Verify the printer is using the correct printer language Verify you are using the correct printer driver ...

Page 195: ...number of pages in a job may increase print speed Set Page Protect Off from the Setup Menu Unexpected page breaks appear Increase the Print Timeout value in the Setup Menu Transparencies jam If you just turned the printer on or the printer has been idle for a period of time print on paper before trying to print on transparencies Disabling Power Saver may also prevent transparencies from jamming af...

Page 196: ...sources Turn the print media over or around and try printing again to see if feeding improves Do not mix print media types Do not mix reams of print media Remove the top and bottom sheets of a ream before loading the print media Load a paper source only when it is empty Envelope misfeeds or multiple feeds occur Remove the stack of envelopes from the multipurpose feeder Load one envelope feed it th...

Page 197: ... Menu 61 Alarm Control Setup Menu 83 alarms error messages 83 hole punch 84 setting 83 stapler 87 toner 87 Assign Type Bin Paper Menu 66 Auto Continue Setup Menu 83 Auto CR after LF PCL Emul Menu 63 Auto LF after CR PCL Emul Menu 63 automatic size sensing 69 avoiding paper jams 33 B Baud Serial Menu 80 Belt 88 Bin x Full 94 bins assigning 66 configuring 66 output 67 resetting active 58 Black Photo...

Page 198: ...ded resources printing 93 resource save 86 storing 84 duplex binding 53 enabling 53 Duplex Finishing Menu 53 Duplex Bind Finishing Menu 53 E Enabling Menus 96 Engine Warming 96 Enter PIN ___ 96 envelopes loading 45 multipurpose feeder 21 F Factory Defaults Utilities Menu 92 factory defaults restoring 92 fax canceling 57 logs 74 receive 77 send 76 setup 73 Fax x 96 Fax Menu 73 Fax Logs 74 Fax Recei...

Page 199: ...Serial Menu 80 Honor Init Parallel Menu 61 I Image Smoothing PostScript Menu 79 indicator light 9 Infrared x 97 Infrared Buffer 56 Infrared Menu 55 Infrared Buffer 56 Infrared Port 55 Job Buffering 56 Max Baud Rate 56 NPA Mode 55 PCL SmartSwitch 55 PS SmartSwitch 55 Transmit Delay 56 Window Size 56 infrared port 55 Insert Tray x 97 Install device or Cancel Job 98 installing fuser 143 oil coating r...

Page 200: ...y x Config Error 103 34 Incorrect Media 103 34 Short Paper 104 35 Res Save Off Deficient Memory 104 37 Insufficient Collation Area 104 37 Insufficient Defrag Memory 104 37 Insufficient Memory 105 38 Memory Full 105 39 Complex Page 105 4 x Unsupported Firmware Card 106 40 Tray x Size Sense Error 106 41 Open Bin 1 Exit Tray 106 51 Defective Flash 106 52 Flash Full 106 53 Unformatted Flash 106 54 Net...

Page 201: ...rmatting Disk yyy 97 Formatting Flash 97 Fuser Maintenance 97 Held Jobs may be lost 97 Held Jobs May Not Be Restored 97 Infrared x 97 Insert Tray x 97 Install device or Cancel Job 98 Invalid Engine Code 98 Invalid Network x Code 98 Invalid Standard Network Code 98 Load x 98 Load Manual 98 LocalTalk x 98 Menus Disabled 99 Network x 99 Network x y 99 Network Card Busy 99 No DRAM Installed 99 No Jobs...

Page 202: ...L SmartSwitch 60 PS SmartSwitch 60 No DRAM Installed 99 No Jobs Found Retry 99 Not Ready 99 NPA Mode 55 NPA Mode Network Menu 60 NPA Mode Parallel Menu 61 NPA Mode Serial Menu 81 NPA Mode USB Menu 90 NPA mode setting network port 60 parallel port 61 serial port 81 USB port 90 O Offset Pages Finishing Menu 54 oil coating roll ordering 136 operator panel disabling 49 LCD 9 light 9 using 9 options lo...

Page 203: ...61 buffer size 62 data sampling 62 hardware initialization 61 NPA mode 61 PCL SmartSwitch 62 protocol 63 PS SmartSwitch 62 enabling resistors 62 Parity Serial Menu 81 PCL Emul Menu 63 A4 Width 63 Auto CR after LF 63 Auto LF after CR 63 Font Name 63 Font Source 64 Lines per Page 64 Orientation 64 Pitch 64 Point Size 64 Symbol Set 65 Tray Renumber 65 PCL emulation A4 width 63 automatic carriage retu...

Page 204: ...6 printer model with paper handling options 6 resetting 59 Printer Language Setup Menu 86 printer messages Enter PIN 27 No Jobs Found Retry 27 printer testing Hex Trace mode 92 print defaults 93 print hardware statistics 93 Printer Usage Setup Menu 86 printing menu settings page 11 problem solving paper jams 112 printer settings 8 problems calling for service 189 Protocol Parallel Menu 63 PS emula...

Page 205: ...ng for 189 Setup Menu 83 Alarm Control 83 Auto Continue 83 Display Language 83 Download Target 84 Hole Punch Alarm 84 Jam Recovery 84 Job Accounting 84 Page Protect 85 Power Saver 85 Print Timeout 86 Printer Language 86 Printer Usage 86 Resource Save 86 Staple Alarm 87 Toner Alarm 87 Wait Timeout 87 speed print 7 Staple Alarm Setup Menu 87 Staple Job Finishing Menu 55 Staple Prime Src Finishing Me...

Page 206: ... Menu 72 Unsupported Disk 103 USB Buffer USB Menu 91 USB Menu 90 Job Buffering 90 MAC Binary PS 90 NPA Mode 90 PCL SmartSwitch 90 PS SmartSwitch 91 USB Buffer 91 USB port configuring buffer size 91 NPA mode 90 PCL SmartSwitch 90 PS SmartSwitch 91 Utilities Menu 91 Color Samples 93 Defragment Flash 91 Factory Defaults 92 Format Disk 92 Format Flash 92 Hex Trace 92 Job Acct Stat 93 Print Alignment 9...

Page 207: ...rk with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2003 Lexmark International Inc 740 West New Circle Road Lexington Kentucky 40550 www lexmark com ...

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Lexmark 12N1515 - C 912fn Color LED Printer, User Reference Manual

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