Lenovo ThinkPadP50 User Manual Download Page 4

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Typing passwords

. . . . . . . . . . .

Power-on password . . . . . . . . . . .

Supervisor password . . . . . . . . . .

Hard disk passwords . . . . . . . . . .

Hard disk security . . . . . . . . . . . . .

Setting the security chip . . . . . . . . . . .

Using the fingerprint reader. . . . . . . . . .

Notice on deleting data from your internal storage
device . . . . . . . . . . . . . . . . . .

Using firewalls . . . . . . . . . . . . . . .

Protecting data against viruses . . . . . . . .

Chapter 6. Advanced configuration . .

Installing a new operating system . . . . . . .

Installing the Windows 7 operating system . .

Installing the Windows 10 operating system .

Installing device drivers . . . . . . . . . . .

Using the ThinkPad Setup program . . . . . .

Main menu . . . . . . . . . . . . . .

Config menu. . . . . . . . . . . . . .

Date and Time menu . . . . . . . . . .

Security menu . . . . . . . . . . . . .

Startup menu . . . . . . . . . . . . .

Restart menu . . . . . . . . . . . . .

Updating the UEFI BIOS . . . . . . . . .

Using system management. . . . . . . . . .

Setting management features . . . . . . .

Chapter 7. Preventing problems . . .

General tips for preventing problems . . . . . .

Making sure device drivers are up-to-date . . . .

Taking care of your computer . . . . . . . . .

Cleaning the cover of your computer . . . .

Chapter 8. Troubleshooting computer
problems . . . . . . . . . . . . . . .

Diagnosing problems . . . . . . . . . . . .

Troubleshooting . . . . . . . . . . . . . .

Computer stops responding

. . . . . . .

Spills on the keyboard . . . . . . . . . .

Error messages

. . . . . . . . . . . .

Beep errors . . . . . . . . . . . . . .

Memory module problems . . . . . . . .

Networking problems . . . . . . . . . .

Problems with the keyboard and other pointing
devices . . . . . . . . . . . . . . . .

Problems with the display and multimedia
devices . . . . . . . . . . . . . . . .

Fingerprint reader problems. . . . . . . .

103

Battery and power problems . . . . . . .

103

Problems with drives and other storage
devices . . . . . . . . . . . . . . . .

106

A software problem . . . . . . . . . . .

106

Problems with ports and connectors . . . .

107

Chapter 9. Recovery overview . . .

109

Recovery overview for the Windows 7 operating
system . . . . . . . . . . . . . . . . . .

109

Creating and using a recovery media . . . .

109

Performing backup and recovery
operations

. . . . . . . . . . . . . .

110

Using the Rescue and Recovery
workspace . . . . . . . . . . . . . .

111

Creating and using a rescue medium . . . .

112

Reinstalling preinstalled programs and device
drivers . . . . . . . . . . . . . . . .

113

Solving recovery problems . . . . . . . .

114

Recovery overview for the Windows 10 operating
system . . . . . . . . . . . . . . . . . .

114

Resetting your computer . . . . . . . . .

114

Using advanced startup options . . . . . .

114

Recovering your operating system if Windows
10 fails to start . . . . . . . . . . . . .

115

Creating and using a recovery USB drive . .

115

Chapter 10. Replacing devices . . .

117

Static electricity prevention . . . . . . . . . .

117

Replacing the removable battery

. . . . . . .

117

Installing or replacing the micro SIM card . . . .

119

Replacing the bottom cover . . . . . . . . .

120

Replacing the hard disk drive . . . . . . . . .

121

Replacing the M.2 solid-state drive

. . . . . .

123

Replacing the memory module under the bottom
cover . . . . . . . . . . . . . . . . . .

126

Replacing the coin-cell battery . . . . . . . .

128

Replacing the keyboard . . . . . . . . . . .

129

Replacing an M.2 wireless-WAN card. . . . . .

133

Replacing the memory module under the
keyboard . . . . . . . . . . . . . . . . .

136

Chapter 11. Getting support . . . .

139

Before you contact Lenovo . . . . . . . . . .

139

Getting help and service . . . . . . . . . . .

139

Using diagnostic programs . . . . . . . .

140

Lenovo Support Web site. . . . . . . . .

140

Calling Lenovo . . . . . . . . . . . . .

140

Purchasing additional services . . . . . . . .

141

Appendix A. Supplemental
information about the Ubuntu
operating system . . . . . . . . . .

143

Appendix B. Regulatory
Information . . . . . . . . . . . . .

147

ThinkPad P50 User Guide

Summary of Contents for ThinkPadP50

Page 1: ...ThinkPad P50 User Guide ...

Page 2: ... 161 The latest Safety Warranty and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at http www lenovo com UserManuals First Edition November 2015 Copyright Lenovo 2015 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in...

Page 3: ...ing system 20 Using the multi touch screen 21 Special keys 23 Using the ThinkPad pointing device 25 Using the TrackPoint pointing device 25 Using the trackpad with buttons 25 Replacing the cap on the pointing stick 27 Customizing the ThinkPad pointing device 27 Power management 27 Using the ac power 28 Checking the battery status 28 Charging the batteries 28 Managing the battery power 29 Power sav...

Page 4: ...lems with drives and other storage devices 106 A software problem 106 Problems with ports and connectors 107 Chapter 9 Recovery overview 109 Recovery overview for the Windows 7 operating system 109 Creating and using a recovery media 109 Performing backup and recovery operations 110 Using the Rescue and Recovery workspace 111 Creating and using a rescue medium 112 Reinstalling preinstalled program...

Page 5: ...onnect to the power mains with rated current less than or equal to 20 A per phase 152 Japan notice for ac power cord 152 Lenovo product service information for Taiwan 152 Eurasian compliance mark 152 Brazil audio notice 152 Appendix C WEEE and recycling statements 153 Important WEEE information 153 Recycling information for China 153 Recycling information for Japan 153 Recycling information for Br...

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Page 7: ...yboard by lifting your hands from the palm rest Protect yourself from the heat generated by the ac power adapter When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn Do not place the ac power adapter in contact with any part of your body while it is in use Never use it to warm ...

Page 8: ...e information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To re...

Page 9: ...rheating smoke sparks or fire Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery A cracking hissing or popping sound or strong odor that comes from the product Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter The computer product power cord or power adapte...

Page 10: ...dapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventuall...

Page 11: ...his is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult...

Page 12: ...ush or puncture the battery Do not short circuit the battery or expose it to water or other liquids Keep the battery away from children Keep the battery away from fire Stop using the battery if it is damaged or if you notice any discharge or the buildup of foreign materials on the battery leads Store the rechargeable batteries or products containing the rechargeable batteries at room temperature c...

Page 13: ...at depends on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable mat...

Page 14: ... internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed DANGER Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cord...

Page 15: ...ts the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones ...

Page 16: ...sociated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Save these instructions xiv ThinkPad P50 User Guide ...

Page 17: ...ing computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you need to start using the computer Front view Figure 1 Front view 1 Camera available on some models 2 Microphones available on some models 3 Screen multi touch on some models 4 Power button 5 Numeric keypad 6 Fingerprint reader 7 TrackPoint pointing device 8 Tr...

Page 18: ...sing the power button you can turn off the computer or put the computer into sleep or hibernation mode To change what the power button does do the following 1 Go to Control Panel and then change the view of Control Panel from Category to Large icons or Small icons 2 Click Power Options Choose what the power buttons do 3 Follow the instructions on the screen 5 Numeric keypad Use the numeric keypad ...

Page 19: ...For more information see Using an ExpressCard a media card or a smart card on page 38 3 Media card slot Your computer has a media card slot Insert your media card into this slot to read the data on the card For more information see Using an ExpressCard a media card or a smart card on page 38 4 Smart card slot available on some models Smart cards can be used for authentication data storage and appl...

Page 20: ...connector does not support a conventional microphone For more information see Using audio features on page 37 2 USB 3 0 connectors The Universal Serial Bus USB 3 0 connectors are used for connecting USB compatible devices such as a USB keyboard a USB mouse a USB storage device or a USB printer Attention When you attach a USB cable to the USB 3 0 connector ensure that the USB mark is facing upward ...

Page 21: ...ion quality or performance of the locking device and security feature Rear view Figure 4 Bottom view 1 Fan louvers 2 Always On USB 3 0 connector 3 USB 3 0 connector 4 Ethernet connector 5 Thunderbolt 3 connector 6 HDMI connector 7 Power connector 1 Fan louvers The fan louvers and internal fan enable air to circulate in the computer which in turn ensure proper cooling especially the cooling of the ...

Page 22: ... the telephone cable to the Ethernet connector You can only connect an Ethernet cable to this connector The Ethernet connector has two network status indicators When the green indicator is on the computer is connected to a LAN When the yellow indicator blinks data is being transmitted Note If the computer is connected to a docking station use the Ethernet connector on the docking station instead o...

Page 23: ...ing of the microprocessor Note To ensure proper airflow do not place any obstacles in front of the fan louvers 3 Docking station connector You can use the connector to connect the computer to a supported docking station to extend the computer capabilities when you are at the office or at home For more information about the supported docking stations see ThinkPad Workstation Dock on page 43 4 Keybo...

Page 24: ...aker mute indicator is on the speakers are muted 3 Microphone mute indicator When the microphone mute indicator is on the microphones are muted 4 10 System status indicators The indicator in the ThinkPad logo and the indicator in the center of the power button show the system status of the computer 8 ThinkPad P50 User Guide ...

Page 25: ...is reading or writing data During this period do not put the computer into sleep mode remove the storage device or turn off the computer 9 ac power status indicator The ac power status indicator shows the ac power charging status of the computer Green Connected to ac power charging 80 100 Amber Connected to ac power charging 1 80 Off Not connected to ac power no charging Locating important product...

Page 26: ...s modules that come with your computer For a preinstalled wireless module this label identifies the actual FCC ID and IC certification number for the wireless module installed by Lenovo Note Do not remove or replace a preinstalled wireless module by yourself For module replacement you must contact Lenovo service first Lenovo is not responsible for any damage caused by unauthorized replacement 10 T...

Page 27: ...portant in case you need to reinstall the Windows 7 operating system from a source other than a Lenovo product recovery disc set Windows 10 Genuine Microsoft label Depending on your geographic location the date when your computer was manufactured and the version of Windows 10 that is preinstalled your computer might have a Genuine Microsoft label affixed to its cover See http www microsoft com en ...

Page 28: ...ms and then click Settings System About Right click the Start button and then select System Memory Double data rate 4 DDR4 small outline dual in line memory modules SODIMM Storage device Depending on the model 2 5 inch form factor 7 mm 0 28 inch height Serial ATA SATA hard disk drive M 2 form factor Peripheral Component Interconnection Express PCIe or SATA solid state drive Display Brightness cont...

Page 29: ...S satellite receiver available on models with wireless WAN Bluetooth Wireless LAN Wireless WAN available on some models Security features Fingerprint reader Security lock slot Trusted Platform Module TPM available on some models Others Camera available on some models Color sensor available on some models Microphones available on some models Specifications Size Width 377 4 mm 14 86 inches Depth 252...

Page 30: ... magnetic fields generated by electrical appliances can damage the motor and data on the storage device Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Lenovo...

Page 31: ...tops it from spinning and might also move the read and write heads of the drive to areas that do not contain data As soon as the shock sensor senses that the environment is stable again minimal change in system tilt vibration or shock it turns on the internal storage device Auto Scroll Utility Windows 7 This program enhances your experience with window operation The window position of a foreground...

Page 32: ...Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for optimal system performance Mobile Broadband Connect Windows 7 and Windows 10 The Mobile Broadband Connect program enables you to connect the computer to the mobile broadband network through a suppor...

Page 33: ...s and send photos folders and other files through SHAREit Every sharing is quick and simple System Update Windows 7 The System Update program enables you to keep the software on the computer up to date by downloading and installing software packages including device drivers Unified Extensible Firmware Interface UEFI basic input output system BIOS updates and other third party programs Chapter 1 Pr...

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Page 35: ... with Lenovo you also will receive the following benefits Quicker service when you call Lenovo for help Automatic notification of free software and special promotional offers To register your computer with Lenovo go to http www lenovo com register and follow the instructions on the screen to register your computer If you are using a Windows 7 operating system you also can register your computer th...

Page 36: ...ow the procedure in the topic Connecting an external display on page 35 With the Extend desktop function you can display output on both the computer display and the external display See Choosing a display mode on page 36 I have been using the computer for some time already and it is getting slower What should I do Follow the General tips for preventing problems on page 85 Diagnose problems yoursel...

Page 37: ...nction Open an app or perform an action on an open app such as Copy Save and Delete depending on the app Touch Tap and hold Mouse action Right click Function Open a menu with multiple options Touch Slide Mouse action Scroll the mouse wheel move the scroll bar or click the scroll arrow Function Scroll through items such as lists pages and photos Touch Drag an item to the desired location Mouse acti...

Page 38: ...dge Mouse action Click the task view icon on the taskbar Function View all your open windows in task view Touch Swipe in from the bottom to top for full screened app Mouse action Move your cursor to the Windows notification area at the bottom of the screen Function View the taskbar Note The full screen feature is available only on some apps To open an app in full screen click on the title bar Shor...

Page 39: ...ently wipe the screen using a top down motion Do not apply any pressure on the screen Special keys Your computer has several special keys to help you work more easily and effectively Note Your computer might look slightly different from the following illustration 1 Windows key Press the Windows key to open the Start menu You also can use the Windows key together with another key to achieve other f...

Page 40: ...ses the speaker volume Increases the speaker volume Mutes or unmutes the microphones When the microphones are muted the indicator on the key is on Darkens the computer display Brightens the computer display Manages the external displays Enables or disables the wireless features Windows 7 Opens Control Panel Windows 10 Opens the Settings window Windows 7 Opens Windows Search Windows 10 Opens the Co...

Page 41: ...k apply pressure to the pointing stick nonslip cap in any direction parallel to the keyboard The pointer moves accordingly but the pointing stick itself does not move The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick The functions of the right click button 2 and left click button 4 correspond to those of the right and left mouse buttons on a con...

Page 42: ... the ThinkPad pointing device Notes When using two or more fingers ensure that you position your fingers slightly apart Some gestures are not available if the last action was done from the TrackPoint pointing device Some gestures are only available when you are using certain apps Tap Tap anywhere on the trackpad with one finger to select or open an item Two finger tap Tap anywhere on the trackpad ...

Page 43: ...you can choose to enable the TrackPoint pointing device the trackpad or both You also can disable or enable the touch gestures To customize the ThinkPad pointing device do the following 1 Go to Control Panel 2 Click Hardware and Sound Mouse The Mouse Properties window is displayed 3 In the Mouse Properties window follow the instructions on the screen to complete the customization Power management ...

Page 44: ...tteries in any of the following situations When the battery icon in the Windows notification area shows a low percentage of battery power remaining When the batteries have not been used for a long time Checking the battery status Move your pointer to the battery status icon in the Windows notification area to check the battery status The battery status icon displays the percentage of battery power...

Page 45: ... display Sleep mode In sleep mode your work is saved to memory and then the storage device and the computer display are turned off When your computer wakes up your work is restored within seconds To put your computer into sleep mode press Fn 4 You also can put the computer into sleep mode by doing the following For Windows 7 Open the Start menu and click the arrow next to the Shut down button Clic...

Page 46: ...not charge Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use DANGER Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by Lenovo or a disassembled ...

Page 47: ...the same type To avoid possible injury or death do not 1 throw or immerse into water 2 allow it to heat to more than 100 C 212 F or 3 attempt to repair or disassemble it Dispose of it as required by local ordinances or regulations and your company s safety standards Connecting to the network Your computer has one or more network cards that enable you to connect your computer to the Internet or oth...

Page 48: ...e multiple network profiles For more information refer to the Windows help information system Tips for using the wireless LAN feature To achieve the best connection use the following guidelines Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer Open your computer display to an angle of slightly more than 90 degrees If you use t...

Page 49: ...hinkPad notebook computers come with a built in wireless WAN card integrated with some wireless WAN technologies such as 1xEV DO HSPA 3G GPRS or LTE By using the built in wireless WAN card and the configuration utility that comes with your computer you can establish wireless WAN connections and monitor the connection status Note The wireless WAN service is provided by authorized service providers ...

Page 50: ...ture the 802 11 standards of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded 1 Ensure that the Bluetooth feature is enabled For Windows 7 Press the wireless radios control key and turn on the Bluetooth feature For Windows 10 Do one of the following Open the Start menu and click Settings If S...

Page 51: ...t an external display a video interface cable with a ferrite core is required 1 Connect the external display to an appropriate video connector on your computer such as the mini DisplayPort connector or HDMI connector 2 Connect the external display to an electrical outlet 3 Turn on the external display If your computer cannot detect the external display do the following For Windows 7 Right click on...

Page 52: ...n To change display settings do the following 1 Right click on the desktop and select Screen resolution or Display settings 2 Select the display that you want to configure 3 Change display settings as you want Note If you set a higher resolution for the computer display than the external display only part of the screen can be shown on the external display Using the color sensor Some computer model...

Page 53: ...nd of the running program and power plan settings that you use the NVIDIA Optimus Graphics feature automatically switches between High Performance Graphics and Energy Saving Graphics with no need to restart your computer close programs or intervene manually Using audio features Your computer is equipped with the following items Microphones Speakers Audio connector 3 5 mm 0 14 inch in diameter Your...

Page 54: ...gure the camera settings to meet your needs such as adjusting the quality of the video output To configure the camera settings do the following For Windows 7 Start the Communications Utility program and configure the camera settings as desired For Windows 10 Do one of the following Open the Camera app click the settings icon in the upper right corner Follow the instructions on the screen to config...

Page 55: ... card is correctly oriented For ExpressCard The notched edge of the card is facing upward and pointing toward to the card slot For media card The metal contacts are facing down and pointing toward the card slot For smart card The metal contacts are facing upward and pointing toward the card slot 3 Insert the card firmly into the card slot If the plug and play feature is not enabled for the install...

Page 56: ...ove a card do the following 1 Click the triangular icon in the Windows notification area to show hidden icons Then right click the Safely Remove Hardware and Eject Media icon 2 Select the item you want to remove to stop the card 3 Press the card to eject it from your computer 4 Remove the card and store it safely for future use Note If you do not remove the card from your computer after you eject ...

Page 57: ...ternet connection and a credit card To shop at Lenovo go to http www lenovo com essentials ThinkPad Pen Pro Depending on the model your computer might come with a ThinkPad Pen Pro referred to as the pen in this section The pen enables you to write and draw in a nature manner Use the pen instead of your finger in conditions such as the following You need precise and detailed input such as drawing a...

Page 58: ...aser button and drag the tip across the area you want to erase 4 Pen tip To click tap on the screen with the tip To double click tap twice Installing a battery to power the pen Depending on the model your pen might not be installed with a battery To install an AAAA alkaline battery do the following 1 Unscrew the end cap 2 Insert an AAAA alkaline battery into the battery compartment 3 Reinstall the...

Page 59: ...k indicator This indicator turns on when the system lock is in the locked position 3 Docking status indicator This indicator turns on when your computer is attached to the docking station properly 4 Eject button Press the eject button to eject the computer from the docking station 5 Docking station connector Connect the computer to the docking station through the docking station connector 6 Adjust...

Page 60: ... the computer to ac power through the power connector 5 DisplayPort connectors 6 HDMI connector 7 DVI connector 8 VGA connector Use the DisplayPort connectors HDMI connector DVI connector or VGA connector to connect the computer to the compatible projector external monitor or television To connect a DVI display do the following 1 Ensure that the computer is connected to the docking station and wor...

Page 61: ...t the system lock key is in the unlocked position as shown horizontal 2 Attach your computer to the docking station as shown until you hear a click 1 Turn the system lock key to the locked position vertical 2 3 Check the docking status indicator If the indicator is off your computer is not attached to the docking station successfully To solve the problem detach and reattach the computer If the pro...

Page 62: ...and the docking station 2 Turn the system lock key to the unlocked position horizontal 3 Press the eject button to eject the computer 1 and then grasp both sides of the computer to remove it 2 Guidelines on connecting multiple external displays to the docking station Do not use the connectors as shown in the following illustrations at the same time for connecting multiple displays Otherwise one of...

Page 63: ...Chapter 3 Enhancing your computer 47 ...

Page 64: ...48 ThinkPad P50 User Guide ...

Page 65: ...For example adapting to the surrounding light sources proper seating and the placement of your computer hardware can help you improve your performance and achieve greater comfort The following example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture Make minor modifications in ...

Page 66: ...equent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposition your working surface to accommodate many posture modifications Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommodate your preferences for comfort If your work a...

Page 67: ...oard If you prefer to type or enter data into your computer using a mouse joystick or other pointing device instead of a physical keyboard you can use On Screen Keyboard On Screen Keyboard displays a visual keyboard with all the standard keys You can select keys using the mouse or another pointing device or you can tap to select the keys if your computer supports multi touch screen High Contrast H...

Page 68: ... items on your screen easier to read by changing the item size To change the item size temporarily use the Magnifier tool in Ease of Access Center See Ease of Access Center on page 51 To change the item size permanently do the following Change the size of all the items on your screen 1 Go to Control Panel and ensure that you view Control Panel using Category 2 Click Appearance and Personalization ...

Page 69: ... Bluetooth check with the airline for restrictions and availability of services before boarding the airplane If there are restrictions on the use of computers with wireless features on the airplane you must abide by those restrictions If necessary enable the Airplane mode before boarding In the Airplane mode all wireless features are disabled To enable the Airplane mode do the following Note Airpl...

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Page 71: ...mode Note If a Windows password has been set you will be prompted to enter it Typing passwords When this icon is displayed type a power on password or a supervisor password When this icon is displayed type a user hard disk password To type a master hard disk password press F1 When the icon changes to type the master hard disk password Note To return to the icon press F1 again Power on password You...

Page 72: ...upervisor password protects the system information stored in the ThinkPad Setup program If you have set a supervisor password no one can change the configuration of the computer without the password It provides the following security features If only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot access the Thi...

Page 73: ...the following a In the Enter Current Password field type the current supervisor password and press Enter b In the Enter New Password field type the new supervisor password and press Enter then retype the password in the Confirm New Password field and press Enter To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Leave ...

Page 74: ...w password in the Enter New Password field and press Enter b In the Confirm New Password field retype the password you just entered and press Enter If you select User Master do the following a First set a user hard disk password When a message window prompts you to set the user hard disk password press Enter to continue Type your new user hard disk password in the Enter New Password field and pres...

Page 75: ...g the hard disk passwords You can set the minimum length of a hard disk password through the Security menu If you set a hard disk password of over seven characters the hard disk drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the hard disk drive in a computer that cannot recognize a hard disk password that contains more th...

Page 76: ...early boot component integrity A compatible TPM is defined as a V1 2 TPM To check the BitLocker status go to Control Panel and click System and Security BitLocker Drive Encryption For more information about Windows BitLocker Drive Encryption see the help information system of the Windows operating system or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft...

Page 77: ...can log in to your computer simply and securely To enable fingerprint authentication enroll your fingerprints first During the enrollment the fingerprints are associated with the Windows password automatically To associate your fingerprints with your power on password and hard disk password manually create a connection Enrolling your fingerprints It is recommended that you enroll more than one fin...

Page 78: ...ng The fingerprint cannot be authenticated Associating your fingerprints with your power on password and hard disk password To associate your fingerprints with your power on password and hard disk password do the following 1 Turn off and then turn on the computer 2 When prompted scan your finger on the fingerprint reader 3 Enter your power on password hard disk password or both as required The con...

Page 79: ...y mode is enabled Reset Fingerprint Data Select this item to erase all of the fingerprint data stored in either the internal or external fingerprint reader To change the settings in the ThinkPad Setup program see Using the ThinkPad Setup program on page 69 Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly Scratching the su...

Page 80: ...making the data unreadable But it is recommended that you use the software payware or service pay service developed for that purpose The process might take several hours For disposing of data on the M 2 solid state drive Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool For disposing of data on the hard disk drive Lenovo provides the...

Page 81: ...For more information about how to use your antivirus software refer to the help information system of your antivirus software Chapter 5 Security 65 ...

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Page 83: ...e Using the ThinkPad Setup program on page 69 3 Select Startup UEFI Legacy Boot Then do one of the following To install the Windows 7 32 bit operating system select Legacy Only or Both To install the Windows 7 64 bit operating system in Legacy mode select Legacy Only To install the Windows 7 64 bit operating system in UEFI mode select UEFI Only 4 Press F10 to exit the ThinkPad Setup program 5 Inse...

Page 84: ...splay the Boot Priority Order submenu 3 Select the drive that contains the operating system installation program for example USB HDD 4 Press F10 to exit the ThinkPad Setup program 5 Connect the drive that contains the operating system installation program to the computer and restart the computer 6 Install the device drivers and necessary programs See Installing device drivers on page 69 7 After in...

Page 85: ...rt the computer When the ThinkPad logo is displayed press F1 The ThinkPad Setup program starts Note If you are required to enter the supervisor password enter the correct password You also can press Enter to skip the password prompt and start the ThinkPad Setup program If you do not enter the password you cannot change the configurations that are protected by the supervisor password For more infor...

Page 86: ...optimized for you Improper change of the configurations might cause unexpected results Table 2 Config menu items Menu item Submenu item Value Comments Wake On LAN Disabled AC only AC and Battery Enable the computer to power on when the Ethernet controller receives a magic packet a special network message If you select AC Only Wake on LAN is enabled only when the ac power adapter is attached If you...

Page 87: ...USB connectors even when the computer is in low power mode sleep hibernate or power off Note If you select Enabled USB wake up function is not supported on Always On USB connector USB Charge in Battery Mode Disabled Enabled If you select Enabled the external USB devices can be charged through USB connectors even when system is in hibernation or power off mode and in battery mode TrackPoint Disable...

Page 88: ...me This selection is effective for boot time password prompt and ThinkPad Setup Hybrid Graphics Disabled Enabled Enable or disable Hybrid Graphics mode Note This option is available if Hybrid Graphics is supported Shared Display Priority DisplayPort Display on Dock Select the priority between shared display outputs DisplayPort and Display on Dock share a single display output This option chooses w...

Page 89: ...ble the power saving feature that stops the microprocessor clock automatically when there are no system activities Normally it is not necessary to change the setting ExpressCard Speed Generation 1 Automatic Set the transfer speed of the ExpressCard to the desired level of performance Generation 1 Some ExpressCards are not Generation 2 aware thus incorrectly respond that they can handle the higher ...

Page 90: ...d Storage Technology User Interface Enter Intel Rapid Storage Technology Configuration Utility to manage RAID volumes on the Intel RAID Controller Note This option is available if RAID is supported Intel AMT Control Disabled Enabled Permanently Disabled If you select Enabled Intel AMT Active Management Technology is configured and additional setup items are provided in MEBx Management Engine BIOS ...

Page 91: ...bmenu item Value Comments Supervisor Password Disabled Enabled See Supervisor password on page 56 Lock UEFI BIOS Settings Disabled Enabled Enable or disable the function that protects items in ThinkPad Setup from being changed by a user who does not have the supervisor password By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change ...

Page 92: ...e hard disk drive In addition to the user hard disk password an optional master hard disk password can be used to give access to an administrator See Hard disk passwords on page 57 Predesktop Authentication Disabled Enabled Enable or disable fingerprint authentication before the operating system is loaded Reader Priority External Internal Internal Only If External Internal is selected an external ...

Page 93: ...hip is hidden and it is not functional Note This item is displayed when Security Chip Selection is set to Discrete TPM Security Chip Enabled Disabled For Intel PTT If you select Enabled the security chip is functional If you select Disabled the security chip is hidden and it is not functional Note This item is displayed when Security Chip Selection is set to Intel PTT Clear Security Chip Enter Cle...

Page 94: ...irtualization Technology Disabled Enabled If you select Enabled a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization Technology Virtualization Intel VT d Feature Disabled Enabled Intel VT d stands for Intel Virtualization Technology for Directed I O When enabled a VMM can utilize the platform infrastructure for I O virtualization Ethernet ...

Page 95: ...e If you set the computrace module activation to Permanently Disabled you will be unable to enable this setting again Secure Boot Disabled Enabled Enable or disable the UEFI Secure Boot feature Select Enable to prevent unauthorized operating systems from running at boot time Select Disabled to allow any operating systems to run at boot time Platform Mode Setup Mode User Mode Specify the system ope...

Page 96: ...rive encryption locks the computer from starting once detects the change of startup sequence To change the startup sequence temporarily so that the computer starts from a desired drive do the following 1 Turn off the computer 2 Turn on the computer When the ThinkPad logo is displayed press F12 3 Select the device that you want the computer to start from Note The Boot menu will be displayed if the ...

Page 97: ...u also can enter Diagnostic mode by pressing Esc during the POST Option Key Display Disabled Enabled If you select Disabled the To interrupt normal startup press Enter message is not displayed during the POST Boot Device List F12 Option Disabled Enabled If you select Enabled the F12 key is recognized and the Boot Menu window is displayed Boot Order Lock Disabled Enabled If you select Enabled the b...

Page 98: ... The UEFI BIOS of your computer supports an interface called System Management BIOS SMBIOS Reference Specification version 2 7 1 SMBIOS provides information about the hardware components of your computer It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board This specification documents the standards for getting access to this BIOS informa...

Page 99: ...art the ThinkPad Setup program See Using the ThinkPad Setup program on page 69 2 Select Config Network The Network submenu is displayed 3 Select a corresponding option for the Wake on LAN feature 4 Press F10 to save and exit Defining a Network Boot sequence When the computer wakes on LAN the computer boots from the device as specified on the Network Boot menu and then follow the boot order list on...

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Page 101: ... is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer Rewritable optical drives are available for most machines and are easily installed Schedule system restore operations to take a system snapshot periodically For more information about system restore see Chapter 9 Recovery overview on page 109 Update device drivers and UEFI B...

Page 102: ...tential cause of a problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select the entry for your computer and then follow the instructions on the screen to download and install necessary software Getting the latest drivers using System Update The System...

Page 103: ...en using the computer close to an appliance that can produce negative ions give special attention to the following Avoid directly exposing your computer to the air from an appliance that can produce negative ions Keep your computer and peripherals as far as possible from such an appliance Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances...

Page 104: ...ngerprint reader is dirty or stained The surface of the fingerprint reader is wet The fingerprint reader often fails to enroll or authenticate your fingerprint Register your computer Register your ThinkPad computer with Lenovo at http www lenovo com register For more information see Registering your computer on page 19 Be sure not to modify your computer Only an authorized ThinkPad repair technici...

Page 105: ...n the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50...

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Page 107: ... storage device to the factory default state For more information see Performing backup and recovery operations on page 110 To run the Lenovo Solution Center program see Lenovo programs on page 14 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center program save and print th...

Page 108: ... potentially causing irreparable damage to your computer If you spill something on your computer Attention Be sure that no liquid creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 1 Carefully unplug the ac power adapter immediately 2 Turn ...

Page 109: ...computer Remove it Message 1820 More than one external fingerprint readers are attached Solution Power off and remove all but the reader that you set up within your main operating system Message 2100 Detection error on HDD0 Main HDD Solution The hard disk drive is not working Have the hard disk drive serviced Message 2101 Detection error on SSD1 M 2 Solution The M 2 solid state drive is not workin...

Page 110: ...ps pause three more short beeps pause and one short beep 1 3 3 1 beeps Memory problem Shut down the computer immediately and have the computer serviced One long and two short beeps Video problem Shut down the computer immediately and have the computer serviced Three short beeps pause one short beep pause one short beep pause and three more short beeps 3 1 1 3 beeps PCI resource problem Shut down t...

Page 111: ...k adapters you might not be using the correct driver or the driver might have been disabled To update the driver right click the highlighted adapter 3 Click Update Driver Software and then follow the instructions on the screen The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex make sure that the switch port also is configured for full duplex ...

Page 112: ...WAN card Note Some models do not have a wireless WAN card Bluetooth problems Note Check your connection anytime and make sure that no other Bluetooth enabled device is searching for the device to which you want to connect Simultaneous searching is not allowed in the Bluetooth connection Problem Sound does not come from the Bluetooth headset headphone but comes from the local speaker even though th...

Page 113: ...eypad and the external keyboard Make sure that you have seated the connectors correctly If the problem persists make sure that the correct device driver is installed by doing the following 1 Open Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Click Keyboard 3 Select the Hardware tab In the Device Properties pane make sure that you see this message Devi...

Page 114: ... destroyed Do the following to try to solve the problem 1 Turn off the computer and then turn it on again 2 If you still see only the cursor on the screen do the following If you have used partition software examine the partition on the storage device by using the software and recover the partition if required Use the recovery solutions to restore the system to the factory default state If the pro...

Page 115: ...ist of device drivers on my computer 6 Clear the Show compatible hardware check box 7 Select the correct manufacturer and model for the external monitor If you cannot find your monitor on the list stop the installation of this driver and use the driver shipped with your monitor 8 After updating the driver click Close 9 For the Windows 7 operating system to change the color settings right click on ...

Page 116: ...tings Advanced display settings Note If your computer cannot detect the external display click the Detect button 4 Click the icon for the desired monitor the Monitor 2 icon is for the external display 5 Do the following For Windows 7 Click Advanced settings For Windows 10 Click Display adapter properties 6 Click the Monitor tab Check the monitor information to make sure that the monitor type is co...

Page 117: ...Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is playing stop the playback close the program and then change the display output location Problem The screen position on the external display is incorrect when that monitor is set for a high resolution Solution Sometimes when you use a high resolution the image is shift...

Page 118: ...e system For more information refer to the help information system of Realtek HD Manager Note In the Volume Mixer window of Realtek HD Manager a check mark by the entry for a device such as speakers for a playback device or a microphone for a recording device shows that the device has been selected Problem Recordings made using the microphone input are not loud enough Solution Make sure that the M...

Page 119: ...tions on troubleshooting battery and power problems Battery problems Problem The batteries cannot be fully charged in the standard charge time when the computer is powered off Solution The batteries might be over discharged Do the following 1 Turn off the computer 2 Connect the ac power adapter to the computer and let it charge If a quick charger is available use it to charge the over discharged b...

Page 120: ...r is getting no power at all check the following items 1 Verify the power button Refer to Status indicators on page 7 The power button is illuminated whenever the computer is on 2 Check all power connections Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet 3 Inspect the ac power adapter Check for any physical damage and ensure that the po...

Page 121: ...m the sleep mode When resuming the computer from the sleep mode without attaching the external display or turning it on and the computer display remains blank press F6 to bring up the computer display Problem The computer does not return from sleep mode or the system status indicator illuminated ThinkPad logo blinks slowly and the computer does not work Solution If the system does not return from ...

Page 122: ...order list it is disabled Select the entry for it on the list and press Shift 1 to move it back to the Boot priority order list Problem After setting a hard disk password on the hard disk drive of the computer you moved the drive to another computer Now you cannot unlock the hard disk password Solution Your computer supports an enhanced password algorithm Computers older than yours might not suppo...

Page 123: ...that the assignment of computer resource and the installation of the device driver are correct To open the Device Manager window go to Control Panel and click Hardware and Sound Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Refer to Diagnosing problems on page 91 and run a diagnostic test of the USB connector A docking st...

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Page 125: ... Home or later Creating and using a recovery media You can use recovery media to restore the hard disk drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create reco...

Page 126: ...lled If you need to recover or reinstall your Microsoft Office program you must use the Microsoft Office CD These disc is provided only with computers preinstalled with Microsoft Office Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your storage device contents including the operating system data files software programs and personal settings Yo...

Page 127: ... device from a Rescue and Recovery backup If you have backed up your storage device using the Rescue and Recovery program you can restore the storage device from a Rescue and Recovery backup even if you cannot start the Windows operating system Restore your storage device to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your storage ...

Page 128: ...Windows 7 operating system do the following 1 From the Windows desktop click Start All Programs Lenovo PC Experience Lenovo Tools Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 In the Rescue Media ar...

Page 129: ...ce drivers only when it is necessary to correct a problem with your computer To reinstall a device driver for a factory installed device do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the DRIVERS folder The folder contains several subfolders named for the various devices installed in your computer for example AUDIO and VIDEO 4 Open the subfolder for the device 5 Re...

Page 130: ...puter or use advanced startup options It is recommended that you create a recovery USB drive as early as possible Store the recovery USB drive as a backup or replacement for the Windows recovery programs For more information see Creating and using a recovery USB drive on page 115 Resetting your computer If your computer does not perform well you might consider resetting your computer In the resett...

Page 131: ...loss make a backup copy of all the data that you want to keep To create a recovery USB drive do the following Note Ensure that your computer is connected to ac power during the following process 1 Connect a proper USB drive at least 16 GB of storage 2 Type recovery in the search box on the taskbar Then click Create a recovery drive 3 Click Yes in the User Account Control window to allow the Recove...

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Page 133: ...cause static electricity to build up around you Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry Prevent others from touching components When you install a static sensitive option or CRU touch the static protective package that contains the part to a metal expansion slot cover or other unpainted metal surface on t...

Page 134: ...njury Replace only with a battery of the type recommended by Lenovo Keep the battery away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush or puncture the battery or make it subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery or coin c...

Page 135: ...connections Some computer models might be shipped with a micro SIM card either installed in the computer or as part of the shipping contents If your computer does not come with a micro SIM card you can purchase one from the local service provider To install or replace the micro SIM card do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer W...

Page 136: ... again Reconnect the ac power adapter and all cables Replacing the bottom cover Before you start print these instructions Read the important safety information first See Important safety information on page vi Note Depending on the model your computer might look slightly different from the illustrations in this topic To replace the bottom cover do the following 1 Turn off the computer then disconn...

Page 137: ...e Before you start print these instructions Read the important safety information first See Important safety information on page vi Attention The internal storage device such as hard disk drive or M 2 solid state drive is very sensitive Incorrect handling can cause damage and permanent loss of data Observe the following guidelines Replace the internal storage device only if you upgrade it or have ...

Page 138: ...g in sleep mode or in hibernation mode To replace the hard disk drive do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer display and turn the computer over Then remove the removable battery See Replacing the removable battery on page 117 3 Remove the bottom cover See...

Page 139: ...uctions Read the important safety information first See Important safety information on page vi Attention The internal storage device such as hard disk drive or M 2 solid state drive is very sensitive Incorrect handling can cause damage and permanent loss of data Observe the following guidelines Replace the internal storage device only if you upgrade it or have it repaired The connectors and slot ...

Page 140: ...computer Wait three to five minutes to let the computer cool 2 Close the computer display and turn the computer over Then remove the removable battery See Replacing the removable battery on page 117 3 Remove the bottom cover See Replacing the bottom cover on page 120 4 Remove the screw that secures the M 2 solid state drive tray 1 and then pull out the tray with the M 2 solid state drive out 2 5 R...

Page 141: ...shown by arrow 2 7 Slide the new M 2 solid state drive into the tray as shown by arrow 1 Then move the M 2 solid state drive slightly backward until it is fitted into place 2 Note Ensure that you follow the identification mark on the tray to insert the M 2 solid state drive Chapter 10 Replacing devices 125 ...

Page 142: ...e you start print these instructions Read the important safety information first See Important safety information on page vi Increasing memory capacity is an effective way to make programs run faster You can increase memory capacity by replacing or adding a memory module Note The operating speed of the memory module has dependency on the system configuration In some conditions the memory module in...

Page 143: ...the memory module 2 5 Place the notched end of the new memory module toward the contact edge side of the memory slot Then insert the memory module into the slot at an angle of about 20 degrees 1 Pivot the memory module downward until it snaps into place 2 Ensure that the memory module is firmly installed in the slot and cannot be moved easily Attention Do not touch the contact edge of the memory m...

Page 144: ...xpose it to water or rain Do not short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell battery To replace the coin cell battery do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait ...

Page 145: ... the keyboard Before you start print these instructions To remove the keyboard do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer display and turn the computer over Then remove the removable battery See Replacing the removable battery on page 117 3 Remove the bottom ...

Page 146: ... by arrows 1 to unlatch the keyboard Then the keyboard will open up slightly 2 6 Pivot the keyboard slightly upward as shown by arrow 1 until you can see the connectors on the bottom side of the keyboard Then turn over the keyboard as shown by arrow 2 130 ThinkPad P50 User Guide ...

Page 147: ... keyboard on the palm rest and detach the connectors Then remove the keyboard To install the new keyboard do the following 1 Attach the connectors and then turn over the keyboard Chapter 10 Replacing devices 131 ...

Page 148: ...ure that the front edge of the keyboard the edge that is close to the computer display is under the frame of the keyboard bezel 3 Slide the keyboard as shown by the arrows Ensure that the latches are hidden under the keyboard bezel 132 ThinkPad P50 User Guide ...

Page 149: ...ifferentl from the illustrations in this topic Attention Before you start installing an M 2 wireless WAN card touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the card Some computers might come with an M 2 wireless WAN card To replace the wireless WAN card do the following 1 Turn off the computer then disconnec...

Page 150: ... from the old card If no such a tool is provided hold the cable connector with your fingers and gently disconnect each cable from the old card 6 Remove the screw The card is released from the secured position and pivots upward 7 Carefully remove the wireless WAN card out of the slot 134 ThinkPad P50 User Guide ...

Page 151: ...ew to secure the card in place 2 10 Connect the antenna cables to the new wireless WAN card Ensure that you connect the orange cable to the main connector on the card and the blue cable to the auxiliary connector on the card 11 Reinstall the keyboard See Replacing the keyboard on page 129 12 Reinstall the bottom cover See Replacing the bottom cover on page 120 Chapter 10 Replacing devices 135 ...

Page 152: ... be able to operate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the memory module To replace the memory module under the keyboard do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the ...

Page 153: ...e slot at an angle of about 20 degrees 1 Pivot the memory module downward until it snaps into place 2 Ensure that the memory module is firmly installed in the slot and cannot be moved easily Attention Do not touch the contact edge of the memory module Otherwise the memory module might get damaged Note If you install only one memory module install it into the upper slot the slot that is close to th...

Page 154: ...nstall the keyboard See Replacing the keyboard on page 129 10 Reinstall the bottom cover See Replacing the bottom cover on page 120 11 Reinstall the removable battery See Replacing the removable battery on page 117 12 Turn the computer over again Connect the ac power adapter and all cables 138 ThinkPad P50 User Guide ...

Page 155: ...r computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible What is the problem Is it continuous or intermittent Is there an error message What is the error code if any What operating system are you using Which version Which software programs were running at the time of the problem Ca...

Page 156: ...ormation or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web s...

Page 157: ...umbers of your computer monitor and other components or your proof of purchase Description of the problem Exact wording of any error messages Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes wit...

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Page 159: ...information about how to use the Ubuntu operating system To access the help system from the Unity move your pointer to the Launch bar and then click the Help icon If you cannot find the Help icon from the Launch bar click the Search icon and type Help to search it To learn more about the Ubuntu operating system go to http www ubuntu com Getting support information If you need help service technica...

Page 160: ...onnector Keyboard Six row keyboard Trackpad with buttons TrackPoint TrackPoint buttons Numeric keypad Wireless feature Integrated wireless LAN Wi Fi Protected Access 2 Pre Shared Key WPA2 PSK WPA The following list provides information about components and features partly supported by Lenovo Note Depending on the model some of the components and features might not be available on your computer Blu...

Page 161: ...on the model some of the components and features might not be available on your computer Accelerometer Docking station connector Fingerprint reader HDMI 5 1 channel Hybrid Graphic card Integrated wireless WAN Modems Surround audio Smart card reader Thunderbolt 3 connector Color sensor ThinkPad Pen Pro Appendix A Supplemental information about the Ubuntu operating system 145 ...

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Page 163: ... Wireless related information Wireless interoperability The M 2 wireless LAN card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS Complementary Code Keying CCK and or Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to The 802 11b g Standard 802 11a b g or 802 11n or 802 11ac on Wireless LANs as de...

Page 164: ...ile GATT Proximity Profile Find Me Profile Immediate Alert Profile Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that integrated wirel...

Page 165: ...hat is it is not protected against harmful interference even if the interference is caused by a device of the same type and it also cannot cause any interference to primary type devices Mexico wireless radio compliance information Advertencia En Mexico la operación de este equipo estásujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudici...

Page 166: ...an specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interf...

Page 167: ...s Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG früher Gesetz über die elektromagnetische Verträglichkeit von Geräten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG früher 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen G...

Page 168: ...r cord The ac power cord shipped with your product can be used only for this specific product Do not use the ac power cord for other devices Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo 152 ThinkPad P50 User Guide ...

Page 169: ...eclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For addi...

Page 170: ...ons Disposal of a lithium battery must comply with local ordinances and regulations Disposing of a disused battery from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery or a nickel metal hydride battery If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery contact the proper person in Lenovo sales service or marketing an...

Page 171: ...6 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the coll...

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Page 173: ...ous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo worldwide compliance on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of...

Page 174: ...China RoHS 158 ThinkPad P50 User Guide ...

Page 175: ...v Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when the computer has been inactive for a specified length of time Power plan Default Turn off the display After 10 minutes Put the computer into sleep After 20 minutes To awaken the computer from sl...

Page 176: ...5 Clear the Allow this device to wake the computer check box 6 Click OK 160 ThinkPad P50 User Guide ...

Page 177: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 178: ...cue and Recovery Secure Data Disposal ThinkPad TrackPoint UltraConnect Intel Intel SpeedStep and Thunderbolt are trademarks of Intel Corporation in the U S and or other countries Microsoft Windows Direct3D BitLocker and Cortana are trademarks of the Microsoft group of companies Mini DisplayPort mDP is a trademark of the Video Electronics Standards Association The terms HDMI and HDMI High Definitio...

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