Lenovo ThinkPadP50, User Manual

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• Message : 0189: Invalid RFID configuration information area
Solution : The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced,
and the universally unique identifier (UUID) needs to be reinstalled. Have the computer serviced.
• Message : 0190: Critical low-battery error
Solution : The computer turned off, because the battery power is low. Connect the ac power adapter to
the computer and charge the batteries.
• Message : 0191: System Security - Invalid remote change requested
Solution : The system configuration change has failed. Confirm the operation and try again. To clear the
error, enter ThinkPad Setup.
• Message : 0199: System Security - Security password retry count exceeded.
Solution : This message is displayed if you enter a wrong supervisor password more than three times.
Confirm the supervisor password and try again. To clear the error, enter ThinkPad Setup.
• Message : 0270: Real Time Clock Error.
Solution : System Real Time Clock is not functional. Have the computer serviced.
• Message : 0271: Check Date and Time settings.
Solution : Neither the date nor the time is set in the computer. Set the date and time, using ThinkPad
Setup.
• Message : 1802: Unauthorized network card is plugged in - Power off and remove the network card.
Solution : The wireless network card is not supported on this computer. Remove it.
• Message : 1820: More than one external fingerprint readers are attached.
Solution : Power off and remove all but the reader that you set up within your main operating system.
• Message : 2100: Detection error on HDD0 (Main HDD)
Solution : The hard disk drive is not working. Have the hard disk drive serviced.
• Message : 2101: Detection error on SSD1 (M.2)
Solution : The M.2 solid-state drive is not working. Have the M.2 solid-state drive serviced.
• Message : 2102: Detection error on SSD2 (M.2)
Solution : The M.2 solid-state drive is not working. Have the M.2 solid-state drive serviced.
• Message : 2110: Read error on HDD0 (Main HDD)
Solution : The hard disk drive is not working. Have the hard disk drive serviced.
• Message : 2111: Read error on SSD1 (M.2)
Solution : The M.2 solid-state drive is not working. Have the M.2 solid-state drive serviced.
• Message : 2112: Read error on SSD2 (M.2)
Solution : The M.2 solid-state drive is not working. Have the M.2 solid-state drive serviced.
• Message : 2200: Machine Type and Serial Number are invalid.
Solution : Machine Type and Serial Number are invalid. Have the computer serviced.
• Message : 2201: Machine UUID is invalid.
Solution : Machine UUID is invalid. Have the computer serviced.
• Message : Fan error
Solution : Cooling fan has failed. Shut down the computer immediately and have the computer serviced.
• Message : Thermal sensing error
Solution : The thermal sensor has problem. Shut down the computer immediately and have the computer
serviced.
Chapter 8
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Troubleshooting computer problems
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