Gateway MX6211b User Manual Download Page 1

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USER GUIDE

Gateway Computer

Summary of Contents for MX6211b

Page 1: ...USER GUIDE Gateway Computer...

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Page 3: ...rs 16 Deleting files and folders 17 Browsing for files and folders 18 Searching for files 19 Using the Windows Search utility 19 Working with documents 21 Creating a new document 21 Saving a document...

Page 4: ...your notebook from viruses 44 Using McAfee SecurityCenter 45 Using Windows XP Security Center 48 Security updates 49 Windows Update 49 BigFix 51 Traveling securely 51 Chapter 6 Connecting Devices 53 I...

Page 5: ...ttery life 90 Conserving battery power 90 Using alternate power sources 91 Changing power modes 91 Changing notebook power settings 92 Changing the power scheme 92 Changing alarm options 93 Changing a...

Page 6: ...resolution 119 Changing the colors on your Windows desktop 120 Changing the desktop background 121 Selecting a screen saver 122 Using an extended desktop 123 Changing the mouse touchpad or pointing d...

Page 7: ...odem 144 Radio frequency wireless connections 144 Files 145 Security 145 Power 145 Additional tips 146 Chapter 14 Troubleshooting 147 Safety guidelines 148 First steps 148 Troubleshooting 148 Audio 14...

Page 8: ...tatus indicators 165 Touchpad or optional pointing device 166 Video 166 Telephone support 167 Before calling Gateway Customer Care 167 Telephone numbers 167 Self help 168 Tutoring 168 Training 168 App...

Page 9: ...CHAPTER 1 1 GettingHelp Gateway Web site Help and Support BigFix Online help...

Page 10: ...d battery life when on battery power Please read this manual carefully to familiarize yourself with our range of services and support We have highlighted some basic care and safety information to help...

Page 11: ...ateway supports Downloads Click Downloads to get the latest software updates for BIOS and driver upgrades By entering your serial number you get drivers specific to your notebook Click Browse All Down...

Page 12: ...sing the index Searching for a topic To search for a topic in Help and Support type a word or phrase keyword in the Search box located at the top of any Help and Support screen then click the arrow bu...

Page 13: ...Search Results list Getting help in Media Center If your notebook has Windows XP Media Center Edition you can access online help or refer to the printed Windows XP Media Center Edition Guide To access...

Page 14: ...en BigFix To start BigFix Click Start All Programs Accessories System Tools then click BigFix To learn more about using BigFix From the BigFix program click Help then click Tutorial Online help Many p...

Page 15: ...CHAPTER 2 7 UsingWindows XP About the Windows desktop Identifying window items Using Windows XP Tablet PC 2005 Working with files and folders Searching for files Working with documents Shortcuts...

Page 16: ...ontheleftand aclockonthe right Otherbuttons onthe taskbarrepresentprogramsthat are running Click a program s button on the taskbar to open the program s window TheStartbuttonprovidesaccesstoprograms...

Page 17: ...the Start menu When you move the mouse pointer over any menu item that has an arrow next to it another menu called a submenu opens and reveals related files programs or commands 3 Click a file or prog...

Page 18: ...fferent because each has its own menus icons and controls Most windows include these items Window item Description The title bar is the horizontal bar at the top of a window that shows the window titl...

Page 19: ...me of strategy MicroSoftOneNote capture organize and reuse your notes onnotebook computers desktop computers or tablet PCs The What s New in Windows XP link in the Help and Support Center and the Wind...

Page 20: ...raw a short wide Z You will find more information about gestures and gesture symbols as well as handwriting tips in the TIP help For more information see Tablet Input Panel TIP on page 13 Pen button T...

Page 21: ...near the bottom of the window To set up speech options tap or click the Tools and Options icon then tap or click Speech TIP tips Open a program for your input for example a word processing program or...

Page 22: ...it your preferences much like you would store information in a file cabinet You can store these files in folders and copy move and delete the information just as you would reorganize and throw away in...

Page 23: ...ur notebook In fact all information on a notebook is stored in files To create a folder 1 Click Start then click My Computer on the Start menu 2 Double click the drive where you want to put the new fo...

Page 24: ...remove the file or folder from its original location and place the file or folder on the Windows clipboard When you decide where you want the file or folder to go you paste it there To copy a file or...

Page 25: ...r files on page 19 2 Click File then click Delete Windows moves the files and folders to the Recycle Bin To recover files or folders from the Recycle Bin 1 Double click the Recycle Bin icon The Recycl...

Page 26: ...re organized in the same way as a real file cabinet in that they may have many levels usually many more levels than a file cabinet in fact So you usually will have to search through levels of folders...

Page 27: ...amed or deleted directly from the list in the results window Using the Windows Search utility Help and Support For more information about searching for files and folders click Start then click Help an...

Page 28: ...hed for 4 Open a file folder or program by double clicking the name in the list Using advanced search options Search can find files meeting more criteria than file name You can narrow your search by s...

Page 29: ...ate save open and print a document using Microsoft WordPad Similar procedures apply to other programs such as WordPerfect Microsoft Word and Microsoft Excel For more information about using a program...

Page 30: ...ter you create a document you need to save it if you want to use it later To save a document 1 Click File then click Save The Save As dialog box opens 2 Click the arrow button to open the Save in list...

Page 31: ...browse through the folders listed below the Look in list 4 Double click the document file name The document opens Printing a document Help and Support For more information about printing documents cl...

Page 32: ...ste a file folder text or graphic Click inside the folder or window where you want to paste the object then press CTRL V Selectmultipleitemsinalist or window Click the first item press and hold down t...

Page 33: ...CHAPTER 3 25 RecoveringYourSystem System recovery options Drivers and applications recovery Recovering your system...

Page 34: ...condition when drivers and programs worked correctly Recovering your system using Microsoft System Restore on page 32 describes how to return your system to a previous working condition If you are st...

Page 35: ...discs If you are recording to a DVD make sure that it is a DVD R or DVD R disc not DVD RW or DVD RW discs 1 Make sure that you have blank discs ready Depending on the type of recordable drive your not...

Page 36: ...The Recovery ISO Image has been created successfully remove the last disc from the drive then click OK 10 Store the discs in a safe place for future use You are done Copying drivers and applications r...

Page 37: ...ating discs from recovery files on a network Before you continue make sure that your computer has a recordable drive To create recovery discs from recovery files stored on a network Important If you a...

Page 38: ...e from the hard drive contact Gateway Customer Care for help For a fee Customer Care may be able to provide a set of recovery discs to restore your notebook For more help you can find the Gateway Cust...

Page 39: ...Application Driver Recovery The Application Recovery program opens OR Turn on your notebook then insert the drivers and applications recovery disc 1 if available into the CD or DVD drive The Applicati...

Page 40: ...ur system settings and saves it as a restore point In most cases of hard to resolve software problems you canreturn to one oftheserestorepoints to get your system running again To restore using Micros...

Page 41: ...ecovery See Recovering your system from the hard drive on page 33 for instructions Recovering your system from the hard drive To recover from the hard drive 1 Get the operating system disc that came w...

Page 42: ...XP This option saves your existing data files but all programs must be reinstalled and the program settings reconfigured You need at least 4 GB of hard drive space to use this restore option 5 Click...

Page 43: ...CHAPTER 4 35 UsingtheInternet Learning about the Internet Setting up an Internet account Using the World Wide Web Using e mail...

Page 44: ...nnection speed than a standard telephone modem An Internet service provider a company that provides access to the Internet through an ISPserver When you connect to an ISP the ISP server lets you acces...

Page 45: ...oadband is considered an always connected service With this type of service your cost is the same regardless of the amount of time you use your Internet connection Accessing your Internet account Help...

Page 46: ...account 2 Depending on the method you use to connect to your Internet account you may need to start your Web browser Click Start then click Internet Your default Web browser opens showing an opening p...

Page 47: ...k the link on the Web page for the file that you want to download 5 Follow the on screen instructions for saving the file in the folder that you want A copy of the file is downloaded to your notebook...

Page 48: ...ver the Internet to the e mail address you specified Checking your e mail Caution To protect your notebook from viruses check any e mail attachments using McAfee SecurityCenter which came with your no...

Page 49: ...CHAPTER 5 41 Protectingyournotebook Hardware security Data security Security updates Traveling securely...

Page 50: ...artment stores For the location of the Kensington lock slot see your hardware reference CompuTrace Tips Tricks Use Computrace Complete s online help to get the program up and running If your notebook...

Page 51: ...rsonal information from your hard drive Notebook startup and hard drive password Tips Tricks Make sure that you use a password you can remember The password feature is very secure and you cannot bypas...

Page 52: ...Registering your copy of McAfee SecurityCenter and subscribing to the virus definition update service You may have received a free limited time subscription to one of these services when you purchased...

Page 53: ...identity theft by blocking the transmission of personally identifiable information This service also filters offensive online content including pop ups ads and web bugs and monitors controls and logs...

Page 54: ...arting McAfee SecurityCenter To start McAfee SecurityCenter Click Start All Programs McAfee then click McAfee Security Center McAfee SecurityCenter opens Scanning for and removing viruses To scan for...

Page 55: ...s definitions Important To update McAfee SecurityCenter after the subscription period expires you must extend your subscription You should update your virus definitions regularly to protect your noteb...

Page 56: ...ndows Security Center helps protect your notebook through A firewall Automatic Windows updates Third party virus protection software Security options in Internet Explorer Modifying security settings T...

Page 57: ...features built into Windows XP Microsoft creates a high priority Windows updateto fix the problem You should update Windows regularly to keep your notebook secure Express ClickExpressto download high...

Page 58: ...www gateway com 50 To schedule automatic updates 1 Click Start Control Panel then double click Security Center 2 Click Automatic Updates The Automatic Updates dialog box opens 3 Make your changes to t...

Page 59: ...n on your notebook Have your notebook hand inspected or sent through the x ray scanner but never carry it through the metal detector Always keep your notebook with you in airports train stations or bu...

Page 60: ...CHAPTER 5 Protecting your notebook www gateway com 52...

Page 61: ...Installing a printer scanner digital camera or other peripheral device Viewing the display on a projector or monitor Viewing the display on a television Connecting a video camera to your notebook Usi...

Page 62: ...lly recognize such a device whenever you plug it into the appropriate port When you use an IEEE 1394 or USB device for the first time your notebook will prompt you to install any software the device n...

Page 63: ...r projector to your monitor VGA port Your notebook supports simultaneous LCD and external display Simultaneous display lets you control the presentation from your notebook and at the same time face yo...

Page 64: ...ricks For the locationof the S Video out jack on your notebook see the poster or hardware guide For the location of the S Video out jack on an optional port replicator see the port replicator user gui...

Page 65: ...if it is not already enabled then click Apply To view your notebook display on a television for notebooks that support the F4 key to control the television feature 1 With your notebook off connect on...

Page 66: ...ort on your video camera see your camera s documentation Tips Tricks For the location of the IEEE 1394 port on your notebook see the poster or hardware guide For the location of the IEEE 1394 port on...

Page 67: ...to your notebook a port replicator lets you make all of those connections at one time When you travel with your notebook you merely disconnect from the port replicator instead of unplugging all the d...

Page 68: ...CHAPTER 6 Connecting Devices www gateway com 60...

Page 69: ...a Adjusting the volume Playing music and movies Creating audio files and music libraries Creating and editing videos Creating music CDs and video DVDs Creating and copying data CDs and DVDs Advanced m...

Page 70: ...specific sound devices in your notebook To adjust the overall volume level from Windows 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View...

Page 71: ...does not appear in the window click Options Properties the check box next to the audio device you want to adjust then click OK 5 Drag the volume level and balance sliders for the device you want to a...

Page 72: ...le format used for your Windows system sounds To play a WAV audio file Sound Recorder 1 Click Start All Programs Accessories Entertainment then click Sound Recorder The Sound Recorder opens 2 Click Fi...

Page 73: ...ation about using Windows Media Player click Help To play a file using Windows Media Player 1 Click Start All Programs then click Windows Media Player Windows Media Player opens 2 Click File then clic...

Page 74: ...CyberLink PowerDVD A standard Compact Disc CD holds an entire album of digital songs and can be played on a CD player or your notebook s CD drive A Digital Versatile Disc DVD is similar to a standard...

Page 75: ...Windows Media Player opens OR If a dialog box does not open with a list of CD players or DVD players click Start All Programs then click Windows Media Player Windows Media Player opens 4 Click play I...

Page 76: ...t All Programs CyberLink PowerDVD then click PowerDVD Help 1 Make sure that the speakers are turned on or headphones are plugged in and that the volume is turned up 2 Click Start All Programs CyberLin...

Page 77: ...our notebook For the location of the Microphone jack see your notebook s hardware guide 2 Click Start All Programs Accessories Entertainment then click Sound Recorder The Sound Recorder opens 3 Click...

Page 78: ...ns 3 Click Tools Options then click the Rip Music tab 4 Click the arrow to open the Format list then click either mp3 or Windows Media Audio For more information on the differences between the two typ...

Page 79: ...ownload process WMA and MP3 files may become corrupt If you are having trouble listening to or working with a downloaded file try downloading the file again Downloading files from the Internet When yo...

Page 80: ...ut editing videos click Start then click Help and Support Type the phrase Windows Movie Maker in the Search box then click the arrow Windows Movie Maker is a video capture program that lets you captur...

Page 81: ...ructions 2 If a dialog box opens with a list of video editing programs click Windows Movie Maker Windows Movie Maker opens OR If a dialog box does not open with a list of video editing programs click...

Page 82: ...u can make to your video include Splitting your video into more than one clip or combining two or more clips into one clip Trimming unwanted material from the beginning or end of your clip Inserting v...

Page 83: ...e subject to payment of damages and other remedies If you are uncertain about your rights contact your legal advisor You can create music CDs using either Windows Media Player or CyberLink Power2Go Cr...

Page 84: ...ick songs in the left column to add them to the playlist After all the songs are added to your list click OK 7 Click Start Burn Creating a music CD using CyberLink Power2Go To create a music CD 1 Inse...

Page 85: ...k dialog box 4 Click Music Disc in the left column select CD in the right column then click OK The Select a Burning Task dialog box closes 5 In the top pane browse to the folder that contains the file...

Page 86: ...click OK to start the LabelPrint program or click Cancel to return to Power2Go Creating a video DVD You can create a video DVD using CyberLink Power2Go If your operating system is Windows XP Media Ce...

Page 87: ...ble DVD into your DVD drive 2 If a dialog box opens click Take no action then click OK 3 Click Start All Programs CyberLink DVD Solution Power2Go then click Power2Go Power2Go opens along with the Sele...

Page 88: ...kground Image box to select the image that appears behind your menu 9 Click the icon next to the Background Music box to select the music that plays while your menu appears 10 Type the title you want...

Page 89: ...DVD player and DVD decoder software such as PowerDVD installed The non Media Center computer must also have Windows XP with Service Pack SP 1 or 2 Windows Media Player 9 or later and the Windows patc...

Page 90: ...r s Help icon Creating and copying data CDs and DVDs Creating a data CD or DVD Important SomeCDshavecopyprotectionsoftware You cannot create MP3 files from these CDs and you may not be able to listen...

Page 91: ...ialog box 4 Click Data Disc intheleftcolumn selectyour disc type in therightcolumn then click OK The Select a Burning Task dialog box closes 5 In the top pane browse to the folder that contains the fi...

Page 92: ...ick Burn The Burning dialog box opens and Power2Go burns the files to the CD or DVD OR If you have more than one CD or DVD burner select the burner then click Burn The Burning dialog box opens and Pow...

Page 93: ...along with the Select a Burning Task dialog box 2 Click Copy disc in the left column then click OK The Copy Disc dialog box opens 3 Insert the music CD data CD or data DVD you want to copy into your C...

Page 94: ...ves Power2Go copies the tracks from the source disc to the blank recordable disc 7 If you are using one drive a message prompts you to insert a CD or DVD Remove the source CD or DVD insert a blank wri...

Page 95: ...t TV For more information see the Windows Media Player online help CyberLink Power2Go advanced features Power2Go includes the following disc utilities Burn Disc Image and Save Disc Image create an exa...

Page 96: ...CHAPTER 7 Using Multimedia www gateway com 88...

Page 97: ...CHAPTER 8 89 ManagingPower Monitoring the battery charge Recharging the battery Extending battery life Changing notebook power settings...

Page 98: ...looks like an inaccurate charge you may need to recalibrate the battery Recharging the battery Important If the power cord icon does not appear on the taskbar click the show hidden icons button If the...

Page 99: ...g power modes You can use the following power modes to lengthen the life of your notebook s battery ies Standby while your notebook is in Standby it switches to a low power state where devices such as...

Page 100: ...er saving options such as when the display or hard drive is automatically turned off You can select one of the defined power schemes or create a custom power scheme The processor installed in your not...

Page 101: ...alarm options click Start then click Help and Support Type the keyword alarm options in the Search box then click the arrow Alarms can alert you when the battery charge is low To change the alarm opti...

Page 102: ...power button and Standby system key You can also select which power saving mode is activated when you close the LCD panel To change advanced power management settings 1 Click Start then click Control...

Page 103: ...If your Control Panel is in Category View click Performance and Maintenance 2 Click Double click the Power Options icon The Power Options Properties dialog box opens 3 Click the Hibernate tab 4 Clickt...

Page 104: ...CHAPTER 8 Managing Power www gateway com 96...

Page 105: ...ssNetworking Wireless networking Setting up your wireless network Testing your network Sharing resources Using the network Connecting to hotspots Adding a desktop computer to your network Adding devic...

Page 106: ...network You connect your modem to the access point set up a network connection then browse the Internet send e mail share files and folders with other networked computers and access other devices lik...

Page 107: ...twork can intercept the radio waves and take control of your network If you do not set up security for your network a hacker can gain access to your Internet connection to send spam e mail and to your...

Page 108: ...omputer name of up to 15 characters with no blank spaces Make sure that your computer name is unique Your computer name cannot be all numeric It must contains some letters 5 Type a name for your workg...

Page 109: ...ies The Network Connections window opens 2 Right click the Wireless Network Connection icon then click View available wireless networks The Wireless NetworkConnection dialog box opens 3 Click the netw...

Page 110: ...s installed Follow the instructions included with your printer to install the printer drivers on each computer With a network you can share drives for example hard drives and DVD drives and printers a...

Page 111: ...lick to select the Share this folder on the network check box type a shared name in the Shared name box To let other users have full permissions to read and write to the shared drive or folder click t...

Page 112: ...rol Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Other Hardware 2 Click Double click the Printers and Faxes icon The Printers and Faxes window open...

Page 113: ...mes of each of the computers in your workgroup are listed 5 Double click the name of the computer containing the drive or folder you want to view All shared drives and folders are listed Mapping a net...

Page 114: ...e file you want to copy 3 Browse to the file you want to copy 4 Click the file 5 Click Edit then click Copy 6 Double click the folder where you want to copy the file to 7 Click Edit then click Paste P...

Page 115: ...ou with the necessary connection information To access any new network obtain information about the network such as the SSID password key and security settings to use and enter that information Adding...

Page 116: ...CHAPTER 9 Wireless Networking www gateway com 108...

Page 117: ...nstalling and configuring Fax Sending a simple fax Setting up your cover page template Faxing from programs Faxing a scanned document Receiving and viewing a fax Canceling a fax Automatically retry se...

Page 118: ...dem to connect to the Internet while sending and receiving faxes Microsoft Fax lets you send and receive faxes using your dial up modem When Windows was originally installed on your notebook Fax may n...

Page 119: ...Fax 1 Click Start All Programs Accessories Communications Fax then click Fax Console The Fax Configuration Wizard opens 2 On the Welcome to Fax Configuration Wizard screen click Next The Sender Infor...

Page 120: ...followed by 12 characters for your telephone number 8 Click Next 9 If you set up your notebook to receive faxes type the receiving fax identifier information then click Next This identifier informatio...

Page 121: ...s to type the full ten digit fax number 5 If you want to send your fax to more than one recipient click Add and type the name and fax number of the next recipient 6 When you have added all your recipi...

Page 122: ...also use the Insert menu to include information that is automatically calculated such as number of pages or date and time sent If you want to include text that always appears on your cover page such...

Page 123: ...ve and view a fax 1 Click Start All Programs Accessories Communications Fax then click Fax Console The Fax Console opens When the Fax Console is open it detects incoming faxes and stores them in the I...

Page 124: ...ab then click Properties The Modem dialog box opens 5 Specify the number of retries and the amount of time between retries 6 Click OK Automatically canceling a fax If your notebook tried to send a fax...

Page 125: ...stomizingYournotebook Adjusting the screen and desktop settings Changing the mouse touchpad or pointing device settings Adjusting tablet and pen settings Adding and modifying user accounts Modifying s...

Page 126: ...ettings in the Search box then click the arrow Color depth is the number of colors your screen displays Various image types requirevariouscolordepthsforoptimum appearance Forexample simplecolor drawin...

Page 127: ...n increase the screen resolution to fit more icons on your desktop or you can decrease the resolution to make reading the display easier The higher the resolution the smaller individual components of...

Page 128: ...n the Color scheme list click the color scheme you want then click OK The new colors appear on your desktop OR If you want to create a new color scheme as part of a desktop theme see the following pro...

Page 129: ...hange the desktop background 1 Right click any empty space on the desktop then click Properties The Display Properties dialog box opens 2 Click the Desktop tab 3 Click a background picture in the Back...

Page 130: ...notebook Windows supplies a variety of screen savers that you can choose from and many more are available from the Internet and as commercial products To select a screen saver 1 Right click any empty...

Page 131: ...ick the arrow You can use an external monitor to make your desktop larger to accommodate additional windows To turn on extended desktop 1 Right click any empty space on the desktop then click Properti...

Page 132: ...t For more information about changing mouse settings click Start then click Help and Support Type the keyword mouse settings in the Search box then click the arrow To change your mouse settings 1 Clic...

Page 133: ...ouchpad or pointing device settings 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Other Hardware 2 Click Double cli...

Page 134: ...he in front of a setting then modify the setting 7 Click OK to save changes Adjusting tablet and pen settings Windows XP Tablet PC 2005 includes a control panel for adjusting pen display and button pr...

Page 135: ...icon in the taskbar then tap or click Properties The Tablet and Pen Properties dialog box opens 2 Tap or click the Tablet Buttons tab 3 Change the button settings then tap or click OK Adjusting the Ta...

Page 136: ...ble in other accounts If this happens install the program or device in the accounts that need it Files created in one account are not accessible from other accounts unless the files are stored in the...

Page 137: ...all automatic Windows updates third party virus protection software security options in Internet Explorer To modify security settings Click Start All Programs Accessories System Tools then click Secur...

Page 138: ...CHAPTER 11 Customizing Your notebook www gateway com 130...

Page 139: ...CHAPTER 12 131 MaintainingYourNotebook Caring for your notebook Protecting your notebook from viruses Updating Windows Using BigFix Managing hard drive space Moving from Your Old Computer...

Page 140: ...le for you Keep all liquids away from your notebook When spilled onto notebook components almost any liquid can result in expensive repairs that are not covered under your warranty Avoid dustyordirtyw...

Page 141: ...st from the inside of your notebook Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow straw like extension to remove dust and lint trapped u...

Page 142: ...fixes to protect your notebook and keep it running smoothly Windows Update scans your notebook and provides you with a tailored selection of updates that apply only to the software and hardware on you...

Page 143: ...al utilities you can use to manage your hard drive Checking hard drive space To check hard drive space 1 Click Start then click My Computer The My Computer window opens 2 Right click the drive that yo...

Page 144: ...s you can delete read the descriptions in the Disk Cleanup dialog box 5 Click OK then click Yes Checking the hard drive for errors Help and Support For more informationabout checkingthe harddrivefor e...

Page 145: ...des the file information into pieces and stores them in different places on the hard drive This is called fragmentation and it is normal In order for your notebook to use a file Windows must search fo...

Page 146: ...se the Disk Defragmenter window Backing up files Help and Support For more information about backing up files click Start then click Help and Support Type the keyword saving files in the Search box th...

Page 147: ...The Scheduled Task Wizard opens 3 Click Next then click the task or program you want to schedule and follow the on screen instructions to customize the task Moving from Your Old Computer Using the Fil...

Page 148: ...Find or Search on page 141 or Searching for files on page 19 To find files in the My Documents folder 1 In Windows XP click Start then click My Documents The My Documents window opens and displays ma...

Page 149: ...your current ISP software is not preinstalled on your new notebook locate the original Internet setup program provided by your local ISP or contact your ISP to see if they have an updated version of...

Page 150: ...user guide for installation information and tips Because most installation software is periodically updated you should also check the manufacturer s Web site for software updates Installing your old...

Page 151: ...CHAPTER 13 143 TravelingwithYourNotebook Packing your notebook Traveling by air Dial up modem Radio frequency wireless connections Files Security Power Additional tips...

Page 152: ...ephone line tester to check for unsafe lines especially if you are traveling internationally Take remote access information with you so you can connect to your ISP while outside of your usual calling...

Page 153: ...ss card or an address label to your notebook and accessories Whoever sits next to you or behind you can see your notebook display Avoid working with confidential files until you can be sure of privacy...

Page 154: ...through their networks If your notebook has been exposed to cold temperatures allow it to warm to room temperature before turning it on Carry proof of ownership or a merchandise passport when travelin...

Page 155: ...CHAPTER 14 147 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support...

Page 156: ...t For more information about troubleshooting click Start then click Help and Support Type the keyword troubleshooting in the Search box then click the arrow If you have problems with your notebook try...

Page 157: ...ew device 1 In the Device Manager window check the device list for a resource conflict A resource conflict appears as a black exclamation point in a yellow circle 2 Remove the device you are trying to...

Page 158: ...m or difficult to read Tips Tricks For more information about using your keyboard see the poster or hardware guide Adjust the brightness and contrast using the system keys Change the display settings...

Page 159: ...ou may not be able to play these CDs on your notebook Your notebook may be experiencing some temporary memory problems Shut down and restart your notebook Clean the disc For more information see Clean...

Page 160: ...c disc documentation or packaging If the DVD movie does not play the disc s regional code and your DVD drive s regional code may not match Make sure that a DVD player program has been installed on you...

Page 161: ...tatic electricity or physical shock you may need to reinstall the operating system You see a Non system disk NTLDR is missing or disk error message Eject the diskette from the diskette drive then pres...

Page 162: ...ovider ISP is set up correctly Contact your ISP for technical support Keyboard The external keyboard does not work Make sure that the keyboard cable is plugged in correctly Remove all extension cables...

Page 163: ...port connect the S Video cable from the Media Center computer s S Video Out port to the TV s S Video In port S Video display quality is usually good for TV images The display quality for the Media Ce...

Page 164: ...ive scan picture is also brighter and easier on your eyes You need to configure your Media Center to output to a TV Your Media Center computer detects whether you are using a VGA or an S Video display...

Page 165: ...odem jack see the poster or hardware guide For the location of your modem jack on an optional port replicator see the port replicator user guide Your modem does not dial or does not connect Make sure...

Page 166: ...al line Try connecting with the modem at a lower connection speed If reducing the connect speed lets you connect call your telephone service The telephone line may be too noisy You cannot connect to t...

Page 167: ...pens 5 Click the Diagnostic tab then click Query Modem If information about the modem appears the modem passed diagnostics If no modem information is available a white screen appears with no data or i...

Page 168: ...ook Make sure that the other end is plugged into a router or cable or DSL modem Make sure that all computers are plugged into a powered electrical outlet and turned on Make sure that the router is plu...

Page 169: ...ernet through your home network Every home network is unique See the documentation that came with your network equipment for troubleshooting information Networks wireless You turned wireless networkin...

Page 170: ...e in a wireless network but no available networks are listed in the Windows XP Wireless Networking utility If the network you are attempting to access does not broadcast its SSID you need to request t...

Page 171: ...e password You forgot your startup password The password feature which is set in the BIOS Setup utility is very secure with no easy way to recover a forgotten password You must return your notebook fo...

Page 172: ...ure that the battery is calibrated correctly Let the battery return to room temperature Printer Help and Support For more information about printer troubleshooting click Start then click Help and Supp...

Page 173: ...r documentation for instructions for adding additional memory You see a Printer is out of paper error message After adding paper make sure that the printer is online Most printers have an online offli...

Page 174: ...or external monitor is not working Make sure that you have pressed FN F4 to activate the external monitor option Make sure that the monitor is turned on and that the video cable is connected correctly...

Page 175: ...are or software make sure that you have installed it according to the instructions provided with it If you did not purchase the hardware or software from Gateway see the manufacturer s documentation a...

Page 176: ...r based training Resource Service description How to reach Answers by Gateway Get tutorial assistance for hardware and software issues This is a fee based service www gateway com answers Gateway Custo...

Page 177: ...APPENDIX A 169 SafetyandLegalInformation Important safety information Notices...

Page 178: ...ure you provide adequate space at least 6 inches 15 cm around the notebook for ventilation when you set up your work area Never insert objects of any kind into the notebook ventilation openings Some n...

Page 179: ...plug is damaged Liquid has been spilled into the notebook The notebook does not operate properly when the operating instructions are followed The notebook was dropped or the cabinet is damaged The not...

Page 180: ...continued product development Gateway reserves the right to make improvements in this manual and the products it describes at any time without notices or obligation Trademark Acknowledgments Gateway a...

Page 181: ...cks to your library 71 cleaning 133 copying 85 creating audio 75 76 creating data 76 82 creating label 87 creating music 76 editing track information 71 playing music 66 CD drive See DVD drive cleanin...

Page 182: ...dress 39 checking for messages 40 sending 40 transferring settings from old computer 141 using 36 39 EmPower power adapter 91 Error checking 136 extended desktop 123 F faxes automatically canceling 11...

Page 183: ...fee SecurityCenter 45 scanning for viruses 46 starting 46 updating 47 McAfee Spamkiller 45 McAfee VirusScan 45 Media Center getting help 5 troubleshooting 155 Media Player 65 memory troubleshooting 15...

Page 184: ...ng files and folders 17 emptying 17 recovering files and folders 17 re dialing telephone 116 reinstalling peripheral devices 142 printer 142 programs 142 scanner 142 software 142 removing files and fo...

Page 185: ...installation 149 diskette drive 149 display 150 DVD drive 151 faxes 158 files 152 general guidelines 148 hard drive 153 Internet connection 153 158 IRQ conflict 149 keyboard 154 LCD panel 150 Media Ce...

Page 186: ...ie Maker capturing video to computer 73 editing video 72 74 saving video 74 transferring video to computer 73 Video Capture Wizard 74 Windows Security Alert dialog box 112 113 Windows Security Center...

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Page 188: ...MAN GW GENERIC PTB USR GDE R1 1 06...

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