Troubleshooting
www.gateway.com
165
■
Reinstall the printer driver. See the guide that came with your printer for
instructions on installing the printer driver.
You see a “Printer queue is full” error message
■
Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1
Click
Start
, then click
Control Panel
. The
Control Panel
window
opens. If your Control Panel is in Category View, click
Printers and
Other Hardware
.
2
Click/Double-click the
Printers and Faxes
icon. The
Printers and
Faxes
window opens.
3
Right-click the name of the printer you want to use. If the menu
shows a check mark next to
Use Printer Offline
, click
Use Printer
Offline
to clear the check mark.
■
Wait until files have been printed before sending additional files to the
printer.
■
If you print large files or many files at one time, you may want to add
additional memory to the printer. See the printer documentation for
instructions for adding additional memory.
You see a “Printer is out of paper” error message
After adding paper, make sure that the printer is online. Most printers have an
online/offline button that you need to press after adding paper.
Sound
Tips & Tricks
For more information about using your
volume control, see the poster or
hardware guide.
Help and Support
For more information about
troubleshooting sound issues, click
Start
,
then click
Help and Support
. Type the
keyword
sound troubleshooting
in
the
Search
box, then click the arrow.
You are not getting sound from the built-in speakers
■
Make sure that headphones are not plugged into the headphone jack.
■
Make sure that the volume control on your notebook is turned up.
■
Make sure that the Windows volume control is turned up. For instructions
on how to adjust the volume control in Windows, see
“Adjusting the
volume” on page 62
.
■
Make sure that Mute controls are turned off.
Status indicators
The status indicators are not functioning
■
Make sure the status indicators are turned on. On select Gateway
notebooks, you can press
F
N
+F1
to toggle the indicators.
Summary of Contents for MX6211b
Page 1: ...USER GUIDE Gateway Computer...
Page 2: ......
Page 9: ...CHAPTER 1 1 GettingHelp Gateway Web site Help and Support BigFix Online help...
Page 60: ...CHAPTER 5 Protecting your notebook www gateway com 52...
Page 68: ...CHAPTER 6 Connecting Devices www gateway com 60...
Page 96: ...CHAPTER 7 Using Multimedia www gateway com 88...
Page 104: ...CHAPTER 8 Managing Power www gateway com 96...
Page 116: ...CHAPTER 9 Wireless Networking www gateway com 108...
Page 138: ...CHAPTER 11 Customizing Your notebook www gateway com 130...
Page 155: ...CHAPTER 14 147 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support...
Page 177: ...APPENDIX A 169 SafetyandLegalInformation Important safety information Notices...
Page 187: ......
Page 188: ...MAN GW GENERIC PTB USR GDE R1 1 06...