CHAPTER 14: Troubleshooting
www.gateway.com
162
To check the signal strength of your wireless network:
1
Click
Start
, right-click
My Network Places
, then click
Properties
.
The
Network Connections
window opens.
2
Right-click
Wireless Network Connection
, then click
Status
. The
Wireless Network Connection Status
dialog box opens. The meter
shows the signal strength for wireless networking on your
computer if other computers with the same network name are
within range of your computer.
You are in a wireless network, you can see the network, but cannot
communicate, send files, print, or get to the Web
■
If your access point uses WEP, go to the Windows XP
Wireless Networking
Properties
window and make sure that both the WAP and the WLAN in the
computer have matching WEP keys.
You are in a wireless network, but no available networks are listed in the
Windows XP Wireless Networking utility
■
If the network you are attempting to access does not broadcast its SSID,
you need to request the SSID from the administrator and add that
network’s information into the wireless utility.
■
You may want to try entering
ANY
as the SSID, which will make the
computer try to auto-detect the network.
Your wireless network is listed as a preferred network, but it has an “x” on
it
■
An
x
means your preferred network is not currently available or you are
not currently in range to connect.
Internet Explorer is unable to access the Internet
■
Reset the power on your cable or DSL modem and your access point. This
reestablishes communication between your Internet Service Provider and
your modem and between your modem and your access point.
■
If you previously accessed the Internet through a dial-up modem, Internet
Explorer may not be set up to access the Internet through a network.
Summary of Contents for MX6211b
Page 1: ...USER GUIDE Gateway Computer...
Page 2: ......
Page 9: ...CHAPTER 1 1 GettingHelp Gateway Web site Help and Support BigFix Online help...
Page 60: ...CHAPTER 5 Protecting your notebook www gateway com 52...
Page 68: ...CHAPTER 6 Connecting Devices www gateway com 60...
Page 96: ...CHAPTER 7 Using Multimedia www gateway com 88...
Page 104: ...CHAPTER 8 Managing Power www gateway com 96...
Page 116: ...CHAPTER 9 Wireless Networking www gateway com 108...
Page 138: ...CHAPTER 11 Customizing Your notebook www gateway com 130...
Page 155: ...CHAPTER 14 147 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support...
Page 177: ...APPENDIX A 169 SafetyandLegalInformation Important safety information Notices...
Page 187: ......
Page 188: ...MAN GW GENERIC PTB USR GDE R1 1 06...