Lenovo 7X20 Manual Download Page 83

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User Action:

Complete the following steps until the problem is solved:

1. Check the event log of system management module and xClarity Controller (XCC) for any fan- or

cooling-related issues.

2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in

place and correctly installed.

3. Make sure that the room temperature is within operating specifications.

4. Make sure that the DIMM baffles are in place correctly.

5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.

•

FQXSPMA2005I: The System [ComputerSystemElementName] has detected a POST Error

deassertion.

This message is for the use case when an implementation has detected that Post Error has deasserted.

Severity: Info
Serviceable: No
Automatically notify Support: No
Alert Category: Critical - Memory
SNMP Trap ID: 41
CIM Prefix: PLAT CIM ID: 0185

User Action:

Information only; no action is required

•

FQXSPMA2007I: Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName] has recovered.

This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

Severity: Info
Serviceable: No
Automatically notify Support: No
Alert Category: Critical - Memory
SNMP Trap ID: 41
CIM Prefix: PLAT CIM ID: 0137

User Action:

Information only; no action is required

•

FQXSPMA2010I: [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no

longer Throttled.

This message is for the use case when an implementation has detected Memory is no longer Throttled.

Severity: Info
Serviceable: No
Automatically notify Support: No
Alert Category: System - Other
SNMP Trap ID:
CIM Prefix: PLAT CIM ID: 0143

User Action:

Information only; no action is required

Chapter 3

XClarity Controller events

Summary of Contents for 7X20

Page 1: ...ThinkSystem D2 Enclosure Modular Enclosure Modular Enclosure for 6U Configuration and ThinkSystem SD530 Compute Node Messages and Codes Reference Machine Type 7X20 7X21 and 7X22 ...

Page 2: ...tion be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server which can be found at http datacentersupport lenovo com warrantylookup Thirteenth Edition April 2022 Copyright Lenovo 2017 2022 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subje...

Page 3: ...verity 39 List of XClarity Controller events 54 Chapter 4 UEFI events 153 UEFI events organized by severity 153 List of UEFI events 159 Chapter 5 XClarity Provisioning Manager events 191 LXPM events organized by severity 191 List of XClarity Provisioning Manager events 194 Appendix A Getting help and technical assistance 215 Before you call 215 Collecting service data 216 Contacting Support 217 In...

Page 4: ...ii ThinkSystem D2 Enclosure Modular Enclosure Modular Enclosure for 6U Configuration and ThinkSystem SD530 Compute Node Messages and Codes Reference ...

Page 5: ... that can be generated by Lenovo XClarity Controller UEFI or the Lenovo XClarity Provisioning Manager For each event a user action is available to help you understand what must be done to resolve the issue Important Lenovo XClarity Controller XCC supported version varies by product All versions of Lenovo XClarity Controller are referred to as Lenovo XClarity Controller and XCC in this document unl...

Page 6: ...2 ThinkSystem D2 Enclosure Modular Enclosure Modular Enclosure for 6U Configuration and ThinkSystem SD530 Compute Node Messages and Codes Reference ...

Page 7: ...t impairs service or an expected function Alert Category Similar events are grouped together in categories The alert category indicates the type of event such as system or power supply User Action Indicates what actions you should perform to solve the event Perform the steps listed in this section in the order shown until the problem is solved If you cannot solve the problem after performing all s...

Page 8: ...ng event was asserted reading value V Threshold V Asserted when voltage sensed on 1 2V power rail is lower than lower critical threshold or higher than upper critical threshold Severity Warning User Action 1 Reseat SMM module 2 If 1V2_SENSE warning is still asserted replace SMM module 0201001F 1V15_SENSE Voltage sensor warning event was asserted reading value V Threshold V Asserted when voltage se...

Page 9: ... module 0201021D 2V5_SENSE Voltage sensor critical event was asserted reading value V Threshold V Asserted when voltage sensed on 2 5V power rail is lower than lower critical threshold or higher than upper critical threshold Severity Critical User Action 1 Reseat SMM module 2 If 2V5_SENSE error is still asserted replace SMM module 0201021E 1V2_SENSE Voltage sensor critical event was asserted readi...

Page 10: ...User Action 1 Reseat SMM module 2 If 3V3_SENSE warning is still asserted replace SMM module 0201071C 5V_SENSE Voltage sensor warning event was asserted reading value V Threshold V Asserted when voltage sensed on 5V power rail is higher than upper non critical threshold Severity Informational User Action 1 Reseat SMM module 2 If 5V_SENSE warning is still asserted replace SMM module 0201071D 2V5_SEN...

Page 11: ...ed reading value V Threshold V Asserted when voltage sensed on 3 3V power rail is higher than upper critical threshold Severity Critical User Action 1 Virtual reset SMM via Web GUI or IPMI command 2 If 3V3_SENSE error is still asserted replace SMM module 0201091C 5V_SENSE Voltage sensor critical event was asserted reading value V Threshold V Asserted when voltage sensed on 5V power rail is higher ...

Page 12: ...shold RPM Asserted when Fan tach reading is below warning threshold RPM Severity Warning User Action 1 If warning is not de asserted after several minutes check all five fans are installed 2 Reseat fan module a couple of times If error still persist replace fan module 04010012 FAN_TACH_2A Fan sensor warning event was asserted reading value RPM Threshold RPM Asserted when Fan tach reading is below ...

Page 13: ...ction 1 If warning is not de asserted after several minutes check all five fans are installed 2 Reseat fan module a couple of times If error still persist replace fan module 04010017 FAN_TACH_4B Fan sensor warning event was asserted reading value RPM Threshold RPM Asserted when Fan tach reading is below warning threshold RPM Severity Warning User Action 1 If warning is not de asserted after severa...

Page 14: ...eshold RPM Severity Critical User Action 1 If critical is not de asserted after several minutes check all five fans are installed 2 Reseat fan module a couple of times If error still persist replace fan module 04010213 FAN_TACH_2B Fan sensor critical event was asserted reading value RPM Threshold RPM Asserted when Fan tach reading is below error threshold RPM Severity Critical User Action 1 If cri...

Page 15: ...18 FAN_TACH_5A Fan sensor critical event was asserted reading value RPM Threshold RPM Asserted when Fan tach reading is below error threshold RPM Severity Critical User Action 1 If critical is not de asserted after several minutes check all five fans are installed 2 Reseat fan module a couple of times If error still persist replace fan module 04010219 FAN_TACH_5B Fan sensor critical event was asse...

Page 16: ...vice Absent was asserted Indicated fan module is missing from the fan slot Severity Critical User Action 1 Ensure all five fans are installed 2 Reseat the indicated missing fans 3 Replace the indicated missing fans 040800B4 FAN5_NO_PRESENT Fan sensor Device Removed Device Absent was asserted Indicated fan module is missing from the fan slot Severity Critical User Action 1 Ensure all five fans are ...

Page 17: ...ndition Node could enter power throttling state and performance could be affected Severity Warning User Action 1 Check power supply LEDs If AC LED is not lit check power cord and input voltage If DC LED is not lit remove and reinstall power supply If error LED is lit replace the power supply 2 If fault recurs please call service 080701E8 PS1_THROTTLE Power Supply transition to Non Critical from OK...

Page 18: ...PS2_EPOW Power Supply Monitor was asserted The power supply has a early power off caused by input power approach undervoltage or overvoltage condition Severity Informational User Action 1 Check power supply LEDs If AC LED is not lit check power cord and input voltage If DC LED is not lit remove and reinstall power supply If error LED is lit replace the power supply 2 If fault recurs please call se...

Page 19: ...DC LED is not lit remove and reinstall power supply If error LED is lit replace the power supply 2 If fault recurs please call service 086F0181 PS2_12Va_OC_ERR Power Supply Power Supply Failure detected was asserted The 12V AUX output current experiences a current load greater than the current limit Severity Critical User Action 1 Check power supply LEDs If AC LED is not lit check power cord and i...

Page 20: ...e Turn Off voltage Severity Critical User Action 1 Check power supply LEDs If AC LED is not lit check power cord and input voltage If DC LED is not lit remove and reinstall power supply If error LED is lit replace the power supply 2 If fault recurs please call service 086F0186 PS1_12V_OC_ERR Power Supply Power Supply Failure detected was asserted The 12V output current experiences a current load g...

Page 21: ... LED is lit replace the power supply 2 If fault recurs please call service 086F018A PS1_12V_UV_ERR Power Supply Power Supply Failure detected was asserted The 12V output voltage drops to the Turn Off voltage Severity Critical User Action 1 Check power supply LEDs If AC LED is not lit check power cord and input voltage If DC LED is not lit remove and reinstall power supply If error LED is lit repla...

Page 22: ...remove and reinstall power supply If error LED is lit replace the power supply 2 If fault recurs please call service 086F018F PS2_VIN_OV_ERR Power Supply Power Supply Failure detected was asserted The input voltage reaches overvoltage lockout limit Severity Critical User Action 1 Check power supply LEDs If AC LED is not lit check power cord and input voltage If DC LED is not lit remove and reinsta...

Page 23: ...nsing device internal to the power supply reports the warning temperature is reached and persists over 30 seconds Severity Critical User Action 1 Check power supply LEDs If AC LED is not lit check power cord and input voltage If DC LED is not lit remove and reinstall power supply If error LED is lit replace the power supply 2 If fault recurs please call service 086F019C PS1_FAN_ERROR Power Supply ...

Page 24: ...rd and input voltage If DC LED is not lit remove and reinstall power supply If error LED is lit replace the power supply 2 If fault recurs please call service 086F01A6 PS1_VIN_UVI_ERR Power Supply Power Supply Failure detected was asserted The input power applied does not exceed the Turn On voltage Severity Critical User Action 1 Check power supply LEDs If AC LED is not lit check power cord and in...

Page 25: ... experiences an internal fault non overcurrent condition Severity Critical User Action 1 Check power supply LEDs If AC LED is not lit check power cord and input voltage If DC LED is not lit remove and reinstall power supply If error LED is lit replace the power supply 2 If fault recurs please call service 086F01AF PS2_INTRMTNT_ERR Power Supply Power Supply Failure detected was asserted The power s...

Page 26: ... is required 106F0402 EvtLogDisabled Event Logging Disabled SEL Full was asserted Error is asserted when System Event Log is 100 full Severity Critical User Action Clear the system event log SMM 106F0502 EvtLogDisabled Event Logging Disabled SEL Almost Full was asserted Warning is asserted when system event log is at least 75 full Severity Warning User Action No action is required Be aware that th...

Page 27: ...sserted A event indicate SMM No SD card existence or fault Severity Critical User Action Insert the SMM SD card onto the SMM assembly 15090036 PIOR_R_FAULT Module Or Board Device Disabled was asserted A event indicate SMM No Right PIOR card existence or fault Severity Critical User Action Insert the card into PCIe 1 B slot 15090037 PIOR_L_FAULT Module Or Board Device Disabled was asserted A event ...

Page 28: ...ailed to set enclosure power cap Severity Critical User Action 1 Re configure the node power cap value to check which nodes cause the fault 2 reseat the node 3 If the error recurs replace the node 180702D6 ENCL_PMAX_2_BIG Chassis transition to Critical from less severe was asserted The summary of PMax of existing powered on nodes are above the available power bank Severity Critical User Action Ple...

Page 29: ...ritical from OK was asserted BMC failed to get the power permission to put the compute node into ready state Severity Warning User Action 1 Check the PSU configuration 2 Check FAN status 3 Reset BMC 4 If error recurs reseat compute node 5 If error recurs replace the compute node 21070152 NODE3_1ST_NOPERM Slot Or Connector transition to Non Critical from OK was asserted BMC failed to get the power ...

Page 30: ...pute node Severity Warning User Action 1 Check the PSU configuration 2 Check FAN status 3 Reset BMC 4 If error recurs reseat compute node 5 If error recurs replace the compute node 21070156 NODE3_2ND_NOPERM Slot Or Connector transition to Non Critical from OK was asserted OS failed to get the power permission to power on the compute node Severity Warning User Action 1 Check the PSU configuration 2...

Page 31: ...m OK was asserted The BMC has no response over 1 minute system fans are ramped to prevent the compute node from potential thermal conditions Severity Warning User Action Information only no action required 21070167 NODE4_NO_COMM Slot Or Connector transition to Non Critical from OK was asserted The BMC has no response over 1 minute system fans are ramped to prevent the compute node from potential t...

Page 32: ...ports plannar power fault or the primary node has been removed unexpectedly thus the mellanox CX 5 card has no function and the power permission of both primary node and auxilary node will be denied Severity Critical User Action 1 Insert the primary node if it has been remove unexpectedly 2 Reseat the primary node if it has report planar power fault 3 Check the SEL if the SEL be deasserted 2107066...

Page 33: ...e BMC has no response over 14 minutes and the client OS is power off the allocated power budget has be retrieved and the power permission and the power permission has been rejected Severity Critical User Action Replace the compute node For more detailed information please refer to Maintenance Manual 21070672 NODE3_FS_NOPERM Slot Or Connector transition to Non recoverable was asserted The BMC has n...

Page 34: ...rted Performed a virtual reseat to AC cycle the compute node Severity Informational User Action Information only no action is required 21070849 NODE2_RESEAT Slot Or Connector Informational was asserted Performed a virtual reseat to AC cycle the compute node Severity Informational User Action Information only no action is required 2107084A NODE3_RESEAT Slot Or Connector Informational was asserted P...

Page 35: ...everity Informational User Action Information only no action is required 21070878 NODE1_HI_PCI Slot Or Connector Informational was asserted The high power PCIe card is installed in the indicated node Severity Informational User Action Information only no action is required 21070879 NODE2_HI_PCI Slot Or Connector Informational was asserted The high power PCIe card is installed in the indicated node...

Page 36: ...action is required 216F0058 NODE1_CAP_LOW Slot Or Connector Fault Status asserted was asserted The restored power cap value is invalid since it is lower than current power cap boundary Severity Critical User Action Re configure the power cap value of the compute node from web GUI or IPMI command 216F0059 NODE2_CAP_LOW Slot Or Connector Fault Status asserted was asserted The restored power cap valu...

Page 37: ...error recurs reseat the node 3 If the error recurs replace the node 216F005E NODE3_CAP_FAIL Slot Or Connector Fault Status asserted was asserted Failed to set power cap to compute node Severity Critical User Action 1 Re configure the node power cap value 2 If the error recurs reseat the node 3 If the error recurs replace the node 216F005F NODE4_CAP_FAIL Slot Or Connector Fault Status asserted was ...

Page 38: ...recurs reseat the node 3 If the error recurs replace the node 216F0074 NODE1_PMIN_2_BIG Slot Or Connector Fault Status asserted was asserted The inventory power reports from BMC includes invalid value whose PMin is greater then Pmax Severity Critical User Action 1 Changing items in UEFI F1 Setup to force PTU running again device is enabled disabled memory speed or link disable setting changed UPI ...

Page 39: ...rror recurs replace the node 216F0077 NODE4_PMIN_2_BIG Slot Or Connector Fault Status asserted was asserted The inventory power reports from BMC includes invalid value whose PMin is greater then Pmax Severity Critical User Action 1 Changing items in UEFI F1 Setup to force PTU running again device is enabled disabled memory speed or link disable setting changed UPI speed or link disable setting cha...

Page 40: ...36 ThinkSystem D2 Enclosure Modular Enclosure Modular Enclosure for 6U Configuration and ThinkSystem SD530 Compute Node Messages and Codes Reference ...

Page 41: ...Controller event log see Viewing Event Logs section in the XCC documentation compatible with your server at https sysmgt lenovofiles com help topic lxcc_ frontend lxcc_overview html For each event code the following fields are displayed Event identifier An identifier that uniquely identifies an event Event description The logged message string that appears for an event When the event string is dis...

Page 42: ...enovo XClarity Administrator see http sysmgt lenovofiles com help topic com lenovo lxca doc admin_setupcallhome html In addition see XCC events that automatically notify Support on page 38 for a consolidated list of all Lenovo XClarity Controller events that are called home to Lenovo Support User Action Indicates what actions you should perform to solve the event Perform the steps listed in this s...

Page 43: ... Message String Severity FQXSPBR4000I Management Controller arg1 Configuration restored from a file by user arg2 Informational FQXSPBR4002I Management Controller arg1 Reset was caused by restoring default values Informational FQXSPBR4004I Server timeouts set by user arg1 EnableOSWatchdog arg2 OSWatchdogTimout arg3 EnableLoaderWatchdog arg4 LoaderTimeout arg5 Informational FQXSPBR4005I Management C...

Page 44: ...KLMServer4 arg8 Port arg9 Informational FQXSPDM4004I TKLM servers device group set by user arg1 TKLMServerDeviceGroup arg2 Informational FQXSPDM4005I User arg1 has generated a new encryption key pair and installed a self signed certificate for the TKLM client Informational FQXSPDM4006I User arg1 has generated a new encryption key and certificate signing request for the TKLM client Informational FQ...

Page 45: ...h the battery Please contact technical support to resolve this issue arg1 arg2 arg3 arg4 arg5 Informational FQXSPEM4015I The RAID controller detected unrecoverable error The controller needs replacement arg1 arg2 arg3 arg4 arg5 Informational FQXSPEM4016I The RAID controller detected one or more problems Please contact technical support for additional assistance arg1 arg2 arg3 arg4 arg5 Information...

Page 46: ... on arg1 may not be functional based upon your current CPU population Informational FQXSPEM4030I A scheduled operation on the RAID controller has encountered an issue Refer to RAID Logs under Server Management Local Storage for details arg1 arg2 arg3 arg4 arg5 Informational FQXSPEM4031I SSD wear threshold setting is changed from arg1 to arg2 by user arg3 from arg4 at IP address arg5 Informational ...

Page 47: ...al FQXSPNM4003I Ethernet MTU setting modified from arg1 to arg2 by user arg3 Informational FQXSPNM4004I Ethernet locally administered MAC address modified from arg1 to arg2 by user arg3 Informational FQXSPNM4005I Ethernet interface arg1 by user arg2 Informational FQXSPNM4006I Hostname set to arg1 by user arg2 Informational FQXSPNM4007I IP address of network interface modified from arg1 to arg2 by ...

Page 48: ...l FQXSPNM4035I Web HTTP port number changed from arg1 to arg2 by user arg3 Informational FQXSPNM4036I Web HTTPS port number changed from arg1 to arg2 by user arg3 Informational FQXSPNM4037I CIM XML HTTP port number changed from arg1 to arg2 by user arg3 Informational FQXSPNM4038I CIM XML HTTPS port number changed from arg1 to arg2 by user arg3 Informational FQXSPNM4039I SNMP Agent port number chan...

Page 49: ...nged to arg1 Informational FQXSPOS4005I Host Power On password changed by user arg1 from arg2 at IP address arg3 Informational FQXSPOS4006I Host Power On password cleared by user arg1 from arg2 at IP address arg3 Informational FQXSPOS4007I Host Admin password changed by user arg1 from arg2 at IP address arg3 Informational FQXSPOS4008I Host Admin password cleared by user arg1 from arg2 at IP addres...

Page 50: ...server was powered up via power push button Informational FQXSPPP4026I The server was restarted when the watchdog expired Informational FQXSPPP4027I The server was restarted for OEM reason Informational FQXSPPP4028I The server was automatically powered on because the power restore policy is set to always restore Informational FQXSPPP4029I The server was automatically powered on because the power r...

Page 51: ...essor ProcessorElementName is no longer operating in a Degraded State Informational FQXSPPW0001I PowerSupplyElementName has been added to container PhysicalPackageElementName Informational FQXSPPW0005I PowerSupplyElementName is operating in an Input State that is out of range Informational FQXSPPW0008I SensorElementName has been turned off Informational FQXSPPW0009I PowerSupplyElementName has been...

Page 52: ...PSD2007I Rebuild completed for Array in system ComputerSystemElementName Informational FQXSPSE4001I Remote Login Successful Login ID arg1 using arg2 from arg3 at IP address arg4 Informational FQXSPSE4002I Security Userid arg1 using arg2 had arg3 login failures from WEB client at IP address arg4 Informational FQXSPSE4003I Security Login ID arg1 had arg2 login failures from CLI at arg3 Informational...

Page 53: ...rmational FQXSPSE4023I SSH Client key added for user arg1 by user arg2 from arg3 at IP address arg4 Informational FQXSPSE4024I SSH Client key imported for user arg1 from arg2 by user arg3 from arg4 at IP address arg5 Informational FQXSPSE4025I SSH Client key removed from user arg1 by user arg2 from arg3 at IP address arg4 Informational FQXSPSE4026I Security Userid arg1 had arg2 login failures from...

Page 54: ...user arg12 Informational FQXSPSE4048I Role arg1 is removed by user arg2 Informational FQXSPSE4049I Role arg1 is assigned to user arg2 by user arg3 Informational FQXSPSE4050I arg1 sent IPMI command from arg2 raw data arg3 arg4 arg5 Informational FQXSPSE4051I Management Controller arg1 joined the neighbor group arg2 by user arg3 at IP address arg4 Informational FQXSPSE4052I The password of neighbor ...

Page 55: ... arg2 by user arg3 Informational FQXSPSS4009I System enters LXPM maintenance mode Informational FQXSPSS4010I Test Audit Log generated by user arg1 Informational FQXSPTR4000I Management Controller arg1 clock has been set from NTP server arg2 Informational FQXSPTR4001I Date and Time set by user arg1 Date arg2 Time arg3 DST Auto adjust arg4 Timezone arg5 Informational FQXSPTR4002I Synchronize time se...

Page 56: ...dogElementName Informational FQXSPWD0004I Watchdog Timer interrupt occurred for WatchdogElementName Informational FQXSPBR4001I Running the backup Management Controller arg1 main application Warning FQXSPCA0007J Numeric sensor NumericSensorElementName going high upper non critical has asserted Warning FQXSPCA0015J Sensor SensorElementName has transitioned from normal to non critical state Warning F...

Page 57: ... upper non recoverable has asserted Error FQXSPCA0017M Sensor SensorElementName has transitioned to critical from a less severe state Error FQXSPCA0019N Sensor SensorElementName has transitioned to non recoverable from a less severe state Error FQXSPIO0003N A diagnostic interrupt has occurred on system ComputerSystemElementName Error FQXSPIO0004L A bus timeout has occurred on bus SensorElementName...

Page 58: ...ware or software was detected on system ComputerSystemElementName Error FQXSPUP4000I Please ensure that the Management Controller arg1 is flashed with the correct firmware The Management Controller is unable to match its firmware to the server Error FQXSPUP4003I arg1 firmware mismatch internal to system arg2 Please attempt to flash the arg3 firmware Error FQXSPUP4004I XCC firmware mismatch between...

Page 59: ... due to a user restoring the configuration to default values Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0032 User Action Information only no action is required FQXSPBR4003I Platform Watchdog Timer expired for arg1 This message is for the use case when an implementation has detected a Platform Watchdog Timer Expired Severity E...

Page 60: ...re a user restores a Management Controller configuration from a file and it completes Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0136 User Action Information only no action is required FQXSPBR4007I Management Controller arg1 Configuration restoration from a file by user arg2 failed to complete This message is for the use case...

Page 61: ...from AC power cycle to reset the XCC 2 After 45 seconds reconnect the server to the power source and turn on the server 3 Retry the operation FQXSPBR400FI The neighbor group management is arg1 by user arg2 from arg3 at IP address arg4 Neighbor group management is enabled or disabled by user Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM...

Page 62: ...erity Warning Serviceable Yes Automatically notify Support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Prefix PLAT CIM ID 0490 User Action Complete the following steps 1 Check the event log of system management module and xClarity Controller for any fan or cooling related issues or power related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructe...

Page 63: ...t obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications FQXSPCA0015J Sensor SensorElementName has transitioned from normal to non critical state This message is for the use case when an implementation has detected a Sensor transitioned to non critical from normal Severity Warning Serviceable Yes Automatically notif...

Page 64: ...ck the event log of system management module and xClarity Controller for any fan or cooling related issues or power related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications FQXSPCA2002I Numeric sensor NumericSensorElementName going...

Page 65: ...ntName going high upper non recoverable has deasserted This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Prefix PLAT CIM ID 0499 User Action Information only no action is required FQXSPCA2015I Sensor SensorE...

Page 66: ...tify Support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Prefix PLAT CIM ID 0525 User Action Information only no action is required FQXSPCN4000I Serial Redirection set by user arg1 Mode arg2 BaudRate arg3 StopBits arg4 Parity arg5 SessionTerminateSequence arg6 A user configured the Serial Port mode Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP ...

Page 67: ...ly no action is required FQXSPDM4000I Inventory data changed for device arg1 new device data hash arg2 new master data hash arg3 Something has caused the physical inventory to change Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0072 User Action Information only no action is required FQXSPDM4001I Storage arg1 has changed This me...

Page 68: ...ser configured the TKLM device group Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0147 User Action Information only no action is required FQXSPDM4005I User arg1 has generated a new encryption key pair and installed a self signed certificate for the TKLM client User generated a new encryption key pair and installed a self signed...

Page 69: ...08I User arg1 has imported a server certificate for the TKLM server User imported a server certificate for the TKLM Server Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0151 User Action Information only no action is required FQXSPDM4009I User arg1 has arg2 file arg3 from arg4 User has mounted unmounted file from URL or server Se...

Page 70: ...ent Log on a system is 100 full Severity Info Serviceable No Automatically notify Support No Alert Category System Event Log Fullness SNMP Trap ID 35 CIM Prefix IMM CIM ID 0038 User Action To avoid losing older log entries save the log as a text file and clear the log FQXSPEM4003I LED arg1 state changed to arg2 by arg3 A user has modified the state of an LED Severity Info Serviceable No Automatica...

Page 71: ...tomatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0110 User Action Information only no action is required FQXSPEM4007I Alert Recipient Number arg1 updated Name arg2 DeliveryMethod arg3 Address arg4 IncludeLog arg5 Enabled arg6 EnabledAlerts arg7 AllowedFilters arg8 by user arg9 from arg10 at IP address arg11 A user adds or updates an Alert Recipient Severity Info...

Page 72: ...CIM Prefix IMM CIM ID 0161 User Action Information only no action is required FQXSPEM4011I XCC failed to log previous event arg1 XCC failed to log a previous event Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0196 User Action Information only no action is required FQXSPEM4012I User arg1 made system arg2 Encapsulation...

Page 73: ... Yes Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0203 User Action Information only no action is required FQXSPEM4015I The RAID controller detected unrecoverable error The controller needs replacement arg1 arg2 arg3 arg4 arg5 The RAID controller detected unrecoverable error Severity Info Serviceable No Automatically notify Support Yes Alert Category System Other SNMP Trap ID 2...

Page 74: ...eable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0207 User Action Information only no action is required FQXSPEM4019I Connectivity issue detected with the enclosure chassis Please check your cable configurations to repair the problem arg1 arg2 arg3 arg4 arg5 Connectivity issue detected with the enclosure chassis Severity Info Serviceable No...

Page 75: ...ve are in abnormal status that may cause unavailable virtual drive Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0211 User Action Information only no action is required FQXSPEM4024I The RAID controller detected one or more possible configuration problem within the subsystem Please check the event logs and if events ar...

Page 76: ...ntroller Please check the event logs and if events are targeted to the same disk then replace the drive If necessary contact technical support for additional assistance arg1 arg2 arg3 arg4 arg5 Drive error was detected by RAID controller Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0215 User Action Information only n...

Page 77: ...stem Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0223 User Action Information only no action is required FQXSPEM4031I SSD wear threshold setting is changed from arg1 to arg2 by user arg3 from arg4 at IP address arg5 SSD wear threshold setting is changed by user Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0273 User A...

Page 78: ...n is required FQXSPFC4001I The bare metal update application reports a status of arg1 Bare Metal Update Application Status Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0144 User Action Information only no action is required FQXSPFC4002I System running in setup System running in setup Severity Info Serviceable No Auto...

Page 79: ... Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0199 User Action Information only no action is required FQXSPFW2001I The System ComputerSystemElementName has detected a POST Error deassertion This message is for the use case when an implementation has detected that Post Error has deasserted Severity Info Serviceable No Automatically...

Page 80: ...m still exist please replace the identified processor in the compute node FQXSPIO0006N A software NMI has occurred on system ComputerSystemElementName This message is for the use case when an implementation has detected a Software NMI Severity Error Serviceable Yes Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0228 User Action Check the event ...

Page 81: ...O2004I Bus SensorElementName has recovered from a bus timeout This message is for the use case when an implemenation has detected that a system has recovered from a Bus Timeout Severity Info Serviceable No Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0225 User Action Information only no action is required FQXSPIO2006I System ComputerSystemEle...

Page 82: ...ck the event log of system management module and xClarity Controller for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place if applicable 5 If the problem pers...

Page 83: ...utomatically notify Support No Alert Category Critical Memory SNMP Trap ID 41 CIM Prefix PLAT CIM ID 0185 User Action Information only no action is required FQXSPMA2007I Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered This message is for the use case when an implementation has detected a Memory Scrub failure recovery Severity Info Serviceable No Automatical...

Page 84: ... Trap ID 41 CIM Prefix PLAT CIM ID 0185 User Action Information only no action is required FQXSPNM4000I Management Controller arg1 Network Initialization Complete This message is for the use case where a Management Controller network has completed initialization Severity Info Serviceable No Automatically notify Support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Prefix IMM CIM I...

Page 85: ... 0005 User Action Information only no action is required FQXSPNM4004I Ethernet locally administered MAC address modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the Ethernet Port MAC address setting Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0006 User Action Information only no ac...

Page 86: ...This message is for the use case where a user modifies the IP subnet mask of a Management Controller Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0010 User Action Information only no action is required FQXSPNM4009I IP address of default gateway modified from arg1 to arg2 by user arg3 This message is for the use case where a use...

Page 87: ...rap ID CIM Prefix IMM CIM ID 0022 User Action Information only no action is required FQXSPNM4012I ENET arg1 IP Cfg HstName arg2 IP arg3 NetMsk arg4 GW arg5 This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IM...

Page 88: ...tion Information only no action is required FQXSPNM4016I Domain name set to arg1 by user arg2 Domain name set by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0043 User Action Information only no action is required FQXSPNM4017I Domain Source changed to arg1 by user arg2 Domain source changed by user Severity Info Serviceabl...

Page 89: ...rg1 IPv6 protocol is enabled by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0047 User Action Information only no action is required FQXSPNM4021I IPv6 disabled by user arg1 IPv6 protocol is disabled by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0...

Page 90: ... Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0051 User Action Information only no action is required FQXSPNM4025I IPv6 static IP configuration disabled by user arg1 IPv6 static assignment method is disabled by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0052 User Action Information only no action is required FQ...

Page 91: ...ly notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0055 User Action Information only no action is required FQXSPNM4029I ENET arg1 IPv6 Static HstName arg2 IP arg3 Pref arg4 GW arg5 IPv6 Static address is active Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0056 User Action Information only no action is r...

Page 92: ...D CIM Prefix IMM CIM ID 0059 User Action Please ensure DHCP server is working FQXSPNM4033I Telnet port number changed from arg1 to arg2 by user arg3 A user has modified the telnet port number Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0061 User Action Information only no action is required FQXSPNM4034I SSH port number changed...

Page 93: ...tion is required FQXSPNM4037I CIM XML HTTP port number changed from arg1 to arg2 by user arg3 A user has modified the CIM HTTP port number Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0065 User Action Information only no action is required FQXSPNM4038I CIM XML HTTPS port number changed from arg1 to arg2 by user arg3 A user has ...

Page 94: ... number Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0069 User Action Information only no action is required FQXSPNM4042I Remote Presence port number changed from arg1 to arg2 by user arg3 A user has modified the Remote Presence port number Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Tr...

Page 95: ...7 IPv6Server2 arg8 IPv6Server3 arg9 A user configures the DNS servers Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0088 User Action Information only no action is required FQXSPNM4046I LAN over USB arg1 by user arg2 A user configured USB LAN Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Tr...

Page 96: ...lert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0159 User Action Information only no action is required FQXSPNM4050I User arg1 has initiated an SMTP Server Connection Test User initiated an SMTP Server Connection test Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0160 User Action Information only no action is required FQXS...

Page 97: ...ically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0217 User Action Information only no action is required FQXSPNM4054I The hostname from DHCP is arg1 by user arg2 This message is for getting hostname from DHCP Severity Info Serviceable No Automatically notify Support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Prefix IMM CIM ID 0244 User ...

Page 98: ...required FQXSPOS4000I OS Watchdog response arg1 by arg2 This message is for the use case where an OS Watchdog has been enabled or disabled by a user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0012 User Action Information only no action is required FQXSPOS4001I Watchdog arg1 Screen Capture Occurred This message is for the use ...

Page 99: ...g steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the XCC Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog 5 Check the integrity of the installed operating system 6 Update the XCC firmware FQXSPOS4003I Platform Watchdog Timer expired for arg1 An implementatio...

Page 100: ...ceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0232 User Action Information only no action is required FQXSPOS4007I Host Admin password changed by user arg1 from arg2 at IP address arg3 This message is for the use case where Host Admin password changed Severity Info Serviceable No Automatically notify Support No Alert Category System Oth...

Page 101: ... Trap ID 22 CIM Prefix IMM CIM ID 0236 User Action Please reflash BMC to previous level and try again FQXSPOS4011I OS failure screen capture with hardware error is arg1 by user arg2 from arg3 at IP address arg4 OS failure screen capture with hardware error is enabled or disabled by user Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Pre...

Page 102: ...none SNMP Trap ID CIM Prefix IMM CIM ID 0082 User Action Information only no action is required FQXSPPP4003I Server arg1 scheduled for every arg2 at arg3 by user arg4 A user configured a recurring Server Power Action Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0083 User Action Information only no action is required FQXSPPP4004...

Page 103: ...M CIM ID 0114 User Action Information only no action is required FQXSPPP4007I The maximum power cap value changed from arg1 watts to arg2 watts Maximum Power Cap value changed Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0115 User Action Information only no action is required FQXSPPP4008I The soft minimum power cap value change...

Page 104: ... Power capping activated by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0119 User Action Information only no action is required FQXSPPP4012I Power capping was deactivated by user arg1 Power capping deactivated by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix ...

Page 105: ...ngs mode turned on by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0123 User Action Information only no action is required FQXSPPP4016I Dynamic Power Savings mode has been turned off by user arg1 Dynamic Power Savings mode turned off by user Severity Info Serviceable No Automatically notify Support No Alert Category none S...

Page 106: ...nly no action is required FQXSPPP4020I The measured power value has returned below the power cap value Power exceeded cap recovered Severity Info Serviceable No Automatically notify Support No Alert Category Warning Power SNMP Trap ID 164 CIM Prefix IMM CIM ID 0130 User Action Information only no action is required FQXSPPP4021I The new minimum power cap value has returned below the power cap value...

Page 107: ...ID 22 CIM Prefix IMM CIM ID 0167 User Action Information only no action is required FQXSPPP4024I The server was reset via push button Server was reset via push button Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0168 User Action Information only no action is required FQXSPPP4025I The server was powered up via power p...

Page 108: ...the power restore policy is set to always restore Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0172 User Action Information only no action is required FQXSPPP4029I The server was automatically powered on because the power restore policy is set to restore previous power state Server was automatically powered on becaus...

Page 109: ...4032I The server was soft reset Server was soft reset Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0176 User Action Information only no action is required FQXSPPP4033I The server was powered up via Real Time Clock scheduled power on Server was powered up via Real Time Clock scheduled power on Severity Info Serviceabl...

Page 110: ...ystem Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0180 User Action Information only no action is required FQXSPPP4037I The server was powered off when the watchdog expired Server was powered off when the watchdog expired Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0181 User Action Information only no action is requi...

Page 111: ...fo Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0184 User Action Information only no action is required FQXSPPP4041I The server was powered off via Real Time Clock scheduled power off Server was powered up via Real Time Clock scheduled power off Severity Info Serviceable No Automatically notify Support No Alert Category System Oth...

Page 112: ...only no action is required FQXSPPP4045I Management Controller arg1 reset was initiated by XCC firmware Management Controller reset was initiated by XCC firmware Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0189 User Action Information only no action is required FQXSPPP4047I Management Controller arg1 reset was initia...

Page 113: ...FQXSPPR0000I ManagedElementName detected as present This message is for the use case when an implementation has detected a Managed Element is now Present Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0390 User Action Information only no action is required FQXSPPR2001I ManagedElementName detected as absent This message i...

Page 114: ...rocessorElementName is operating in a Degraded State This message is for the use case when an implementation has detected a Processor is running in the Degraded state Severity Warning Serviceable Yes Automatically notify Support No Alert Category Warning CPU SNMP Trap ID 42 CIM Prefix PLAT CIM ID 0038 User Action Complete the following steps 1 Check the event log of system management module and xC...

Page 115: ...fy Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0084 User Action Information only no action is required FQXSPPW0002L PowerSupplyElementName has Failed This message is for the use case when an implementation has detected a Power Supply has failed Severity Error Serviceable Yes Automatically notify Support Yes Alert Category Critical Power SNMP Trap ID 4 CIM Prefix PLAT...

Page 116: ...Trap ID CIM Prefix PLAT CIM ID 0100 User Action Make sure power cables are connected correctly FQXSPPW0007L PowerSupplyElementName has a Configuration Mismatch This message is for the use case when an implementation has detected a Power Supply with a Configuration Error Severity Error Serviceable Yes Automatically notify Support No Alert Category Critical Power SNMP Trap ID 4 CIM Prefix PLAT CIM I...

Page 117: ...CIM ID 0476 User Action CMOS battery is recommended to replace with new one FQXSPPW0035M Numeric sensor NumericSensorElementName going low lower critical has asserted This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted Severity Error Serviceable Yes Automatically notify Support Yes Alert Category Critical Voltage SNMP Trap ID 1 CIM Pr...

Page 118: ...fy Support No Alert Category Warning Power SNMP Trap ID 164 CIM Prefix PLAT CIM ID 0520 User Action Please check event log in system manage module SMM web interface FQXSPPW0061M Sensor SensorElementName has transitioned to critical from a less severe state This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe Severity Error Servicea...

Page 119: ... from container PhysicalPackageElementName This message is for the use case when an implementation has detected a Power Supply has been removed Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0085 User Action Information only no action is required FQXSPPW2002I PowerSupplyElementName has returned to OK status This message ...

Page 120: ...to normal Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0099 User Action Information only no action is required FQXSPPW2007I PowerSupplyElementName Configuration is OK This message is for the use case when an implementation when a Power Supply configuration is OK Severity Info Serviceable No Automatically notify Support...

Page 121: ...e is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Prefix PLAT CIM ID 0481 User Action Information only no action is required FQXSPPW2047I Numeric sensor NumericSensorElementName going high upper critical has deasserted This message...

Page 122: ... is required FQXSPPW2063I Sensor SensorElementName has transitioned to a less severe state from critical This message is for the use case when an implementation has detected a Sensor transition to less severe from critical Severity Info Serviceable No Automatically notify Support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Prefix PLAT CIM ID 0523 User Action Information only no action is...

Page 123: ...e bulletins and TECH tips and firmware update related to your drive 2 Check for any other RAID related error 3 Replace the drive FQXSPSD0002G Failure Predicted on StorageVolumeElementName for array ComputerSystemElementName This message is for the use case when an implementation has detected an Array Failure is Predicted Severity Warning Serviceable Yes Automatically notify Support Yes Alert Categ...

Page 124: ...ollowing steps 1 Replace any hard disk drive that is indicated by a lit status LED 2 Re create the array 3 Restore the data from a backup FQXSPSD0007I Rebuild in progress for Array in system ComputerSystemElementName This message is for the use case when an implementation has detected that an Array Rebuild is in Progress Severity Info Serviceable No Automatically notify Support No Alert Category S...

Page 125: ...rray ComputerSystemElementName This message is for the use case when an implementation has detected an Array Failure is no longer Predicted Severity Info Serviceable No Automatically notify Support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Prefix PLAT CIM ID 0169 User Action Information only no action is required FQXSPSD2003I Hot spare disabled for ComputerSystemElementName Th...

Page 126: ...everity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0179 User Action Information only no action is required FQXSPSE4000I Certificate Authority arg1 has detected a arg2 Certificate Error This message is for the use case when there is an error with an SSL Server SSL Client or SSL Trusted CA Certificate Severity Error Serviceable...

Page 127: ...3I Security Login ID arg1 had arg2 login failures from CLI at arg3 This message is for the use case where a user has failed to log in to a Management Controller from the Legacy CLI Severity Info Serviceable No Automatically notify Support No Alert Category System Remote Login SNMP Trap ID 30 CIM Prefix IMM CIM ID 0017 User Action Complete the following steps until the problem is solved 1 Make sure...

Page 128: ... No Automatically notify Support No Alert Category System Remote Login SNMP Trap ID 30 CIM Prefix IMM CIM ID 0041 User Action Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password are being used 2 Have the system administrator reset the login ID or password FQXSPSE4008I SNMPv1 arg1 set by user arg2 Name arg3 AccessType arg4 Address arg5 A user ...

Page 129: ... FQXSPSE4011I Secure Web services HTTPS arg1 by user arg2 A user enables or disables Secure web services Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0091 User Action Information only no action is required FQXSPSE4012I Secure CIM XML HTTPS arg1 by user arg2 A user enables or disables Secure CIM XML services Severity Info Servic...

Page 130: ...rap ID CIM Prefix IMM CIM ID 0098 User Action Information only no action is required FQXSPSE4016I Global Login Account Security set by user arg1 PasswordRequired arg2 PasswordExpirationPeriod arg3 MinimumPasswordReuseCycle arg4 MinimumPasswordLength arg5 MinimumPasswordChangeInterval arg6 MaxmumLoginFailures arg7 LockoutAfterMaxFailures arg8 A user changes the Global Login Account Security Setting...

Page 131: ...fo Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0102 User Action Information only no action is required FQXSPSE4020I User arg1 role set to arg2 A user account role assigned Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0103 User Action Information only no action is require...

Page 132: ...No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0106 User Action Information only no action is required FQXSPSE4024I SSH Client key imported for user arg1 from arg2 by user arg3 from arg4 at IP address arg5 User imported an SSH Client key Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 010...

Page 133: ...blish a remote control session from CIM Severity Info Serviceable No Automatically notify Support No Alert Category System Remote Login SNMP Trap ID 30 CIM Prefix IMM CIM ID 0141 User Action Information only no action is required FQXSPSE4028I Security Userid arg1 had arg2 login failures from IPMI client at IP address arg3 This message is for the use case where a user has failed to log in to a Mana...

Page 134: ...Serviceable No Automatically notify Support No Alert Category System Remote Login SNMP Trap ID 30 CIM Prefix IMM CIM ID 0156 User Action Information only no action is required FQXSPSE4032I Login ID arg1 from arg2 at IP address arg3 has logged off This message is for the use case where a user has logged off of a Management Controller Severity Info Serviceable No Automatically notify Support No Aler...

Page 135: ...Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0165 User Action Information only no action is required FQXSPSE4036I The arg1 certificate is expired and has been removed Expired certificate has been removed Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0190 User Action Information only no ...

Page 136: ...r account is created FQXSPSE4040I Temporary user account arg1 expires Temporary user account expire Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0229 User Action The user account you input is expired FQXSPSE4041I Security Userid arg1 had arg2 login failures from a SFTP client at IP address arg3 This message is for th...

Page 137: ...ory System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0239 User Action Information only no action is required FQXSPSE4044I User arg1 third party hashed password has been arg2 by user arg3 from arg4 at IP address arg5 This message is for the use case where a user successfully manage the third party hashed password Severity Info Serviceable No Automatically notify Support No Alert Category System O...

Page 138: ...fo Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID 22 CIM Prefix IMM CIM ID 0246 User Action Information only no action is required FQXSPSE4048I Role arg1 is removed by user arg2 Role is removed Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID 22 CIM Prefix IMM CIM ID 0247 User Action Information only no action is require...

Page 139: ... CIM ID 0259 User Action Information only no action is required FQXSPSE4052I The password of neighbor group arg1 is modified by arg2 arg3 at IP address arg4 This message is for the use case where the group user password is modified Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0260 User Action Information only no acti...

Page 140: ...is arg1 by user arg2 at IP address arg3 SED AK is regenerated or recovered Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0264 User Action Information only no action is required FQXSPSE4057I User arg1 created by user arg2 from arg3 at IP address arg4 A user account was created by user Severity Info Serviceable No Autom...

Page 141: ...A user account role assigned by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0270 User Action Information only no action is required FQXSPSE4061I User arg1 custom privileges set arg2 arg3 arg4 arg5 arg6 arg7 arg8 arg9 by user arg10 from arg11 at IP address arg12 User account priveleges assigned by user Severity Info Servic...

Page 142: ...e ID changed Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0282 User Action Information only no action is required FQXSPSS4000I Management Controller Test Alert Generated by arg1 This message is for the use case where a user has generated a Test Alert Severity Info Serviceable No Automatically notify Support No Alert ...

Page 143: ...r arg2 A user removes a License Key Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0097 User Action Information only no action is required FQXSPSS4004I Test Call Home Generated by user arg1 Test Call Home generated by user Severity Info Serviceable No Automatically notify Support Yes Alert Category none SNMP Trap ID CIM Prefix IM...

Page 144: ... ID 22 CIM Prefix IMM CIM ID 0222 User Action Information only no action is required FQXSPSS4008I The arg1 setting has been changed to arg2 by user arg3 The setting has been changed by user Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0225 User Action Information only no action is required FQXSPSS4009I System enters ...

Page 145: ... SNMP Trap ID CIM Prefix IMM CIM ID 0033 User Action Information only no action is required FQXSPTR4001I Date and Time set by user arg1 Date arg2 Time arg3 DST Auto adjust arg4 Timezone arg5 A user configured the Date and Time settings Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0079 User Action Information only no action is r...

Page 146: ... F1 or use LXPM to do XCC FW update FQXSPUN0017I Sensor SensorElementName has transitioned to normal state This message is for the use case when an implementation has detected a Sensor transition to the normal state Severity Info Serviceable No Automatically notify Support No Alert Category Warning Other SNMP Trap ID 60 CIM Prefix PLAT CIM ID 0518 User Action Information only no action is required...

Page 147: ... from a less severe state This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable from less severe Severity Error Serviceable Yes Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0524 User Action Complete the following steps 1 Please flash uEFI image to the latest level 2 If the problem still ...

Page 148: ...eviceElementName has been added This message is for the use case when an implementation has detected a Device was inserted Severity Warning Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0536 User Action Information only no action is required FQXSPUN0026I Device LogicalDeviceElementName has been added This message is for the use case ...

Page 149: ...sider replacing the last CPU or DIMM that was installed that caused the error c Yes If there error problem still exists swap in one of the other DIMMs and or CPUs previously removed in step a Proceed to add HW one piece at a time to identify the bad CPU or DIMM d If the problem still exist trained technician only replace system board e If problem persists escalate to next level of support 5 For 4 ...

Page 150: ...ID 0508 User Action Reflash uEFI image If error does not persist no additional recovery action is required FQXSPUN2012I Sensor SensorElementName has deasserted This message is for the use case when an implementation has detected a Sensor has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0509 User Action Infor...

Page 151: ... to non recoverable from less severe has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0525 User Action Information only no action is required FQXSPUN2023I Sensor SensorElementName has deasserted the transition to non recoverable This message is for the use case when an implementation has detected that t...

Page 152: ... Serviceable No Automatically notify Support No Alert Category System other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0031 User Action Update the XCC firmware to a version that the server supports Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solutio...

Page 153: ...CC firmware to the latest version FQXSPUP4004I XCC firmware mismatch between nodes servers arg1 and arg2 Please attempt to flash the XCC firmware to the same level on all nodes servers A mismatch of XCC firmware has been detected between nodes servers Severity Error Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0132 User Action Att...

Page 154: ...FQXSPWD0001I Reboot of system ComputerSystemElementName initiated by watchdog WatchdogElementName This message is for the use case when an implementation has detected a Reboot by a Watchdog occurred Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0370 User Action Information only no action is required FQXSPWD0002I Powerin...

Page 155: ...t Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0374 User Action Information only no action is required FQXSPWD0004I Watchdog Timer interrupt occurred for WatchdogElementName This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Pr...

Page 156: ...152 ThinkSystem D2 Enclosure Modular Enclosure Modular Enclosure for 6U Configuration and ThinkSystem SD530 Compute Node Messages and Codes Reference ...

Page 157: ...itoring or maintenance Error The event is a failure or critical condition that impairs service or an expected function User Action Indicates what actions you should perform to solve the event Perform the steps listed in this section in the order shown until the problem is solved If you cannot solve the problem after performing all steps contact Lenovo Support UEFI events organized by severity The ...

Page 158: ...is invalid Informational FQXSFPU0021I The TPM physical presence state has been cleared Informational FQXSFPU0023I Secure Boot Image Verification Failure has been cleared as no failure in this round boot Informational FQXSFPU4034I TPM Firmware recovery is finished rebooting system to take effect Informational FQXSFPU4038I TPM Firmware recovery successful Informational FQXSFPU4041I TPM Firmware upda...

Page 159: ...ints The Vendor ID for the device is arg4 and the Device ID is arg5 The physical slot number is arg6 Warning FQXSFIO0016M IFM Reset loop avoided Multiple resets not allowed Warning FQXSFIO0021J PCIe Error Recovery has occurred in physical arg1 number arg2 The arg3 may not operate correctly Warning FQXSFIO0022J PCIe Link Width has degraded from arg1 to arg2 in physical arg3 number arg4 Warning FQXS...

Page 160: ...tion is not in recommended range 1 2 1 16 Warning FQXSFMA0047M SPD CRC checking failed on DIMM arg1 arg2 Warning FQXSFPU0021G Hardware physical presence is in asserted state Warning FQXSFPU0022G The TPM configuration is not locked Warning FQXSFPU0023G Secure Boot Image Verification Failure Warning Warning FQXSFPU0033G Processor has been disabled Warning FQXSFPU0062F System uncorrected recoverable ...

Page 161: ...ectable PCIe Error has Occurred at Bus arg1 Device arg2 Function arg3 The Vendor ID for the device is arg4 and the Device ID is arg5 The physical arg6 number is arg7 Error FQXSFIO0011M A PCIe parity error has occurred on Bus arg1 Device arg2 Function arg3 The Vendor ID for the device is arg4 and the Device ID is arg5 The Physical slot number is arg6 Error FQXSFIO0012M A PCIe system error has occur...

Page 162: ...processor type has been detected Error FQXSFPU0003K A processor mismatch has been detected between one or more processors in the system Error FQXSFPU0004K A discrepancy has been detected in the number of cores reported by one or more processors within the system Error FQXSFPU0005K A mismatch between the maximum allowed UPI link speed has been detected for one or more processors Error FQXSFPU0006K ...

Page 163: ...d on subsequent boots unless modified before rebooting Error FQXSFPU0034L The TPM could not be initialized properly Error FQXSFPU4056M TPM TCM card is changed need install back the original TCM TPM card which shipped with the system Error FQXSFSM0008M Boot permission timeout detected Error List of UEFI events This section lists all messages that can be sent from UEFI FQXSFDD0001G DRIVER HEALTH PRO...

Page 164: ... Support FQXSFDD0005M DRIVER HEALTH PROTOCOL Disconnect Controller Failed Requires Reboot Severity Warning User Action Complete the following steps 1 Reboot the system to reconnect the controller 2 Reflash the adapter firmware 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFDD0006M DRIVER HEALTH PROTOCOL Reports Invalid Health Status Driver Severity Warning User A...

Page 165: ...erity Error User Action Complete the following steps 1 Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFIO0006M An inter board UPI failure has been detected on the link between processor arg1 port arg2 and processor arg3 port arg4 Severity Error User Action Co...

Page 166: ...e the following steps 1 Check Lenovo support site for an applicable device driver firmware update version of service information for this product or other information that applies to this error Load new device driver and any required firmware updates 2 If this device and or any attached cables were recently installed moved serviced or upgraded a Reseat adapter or disk and any attached cables b Rel...

Page 167: ...rsion of service information for this product or other information that applies to this error Load new device driver and any required firmware updates 2 If this device and or any attached cables were recently installed moved serviced or upgraded a Reseat Adapter and any attached cables b Reload Device Driver c If device is not recognized reconfiguring slot to Gen1 or Gen2 may be required Gen1 Gen2...

Page 168: ...ded Gen1 Gen2 settings can be configured via F1 Setup System Settings Devices and I O Ports PCIe Gen1 Gen2 Gen3 Speed Selection or the OneCLI utility 4 If the problem persists collect Service Data logs 5 Contact Lenovo Support FQXSFIO0015I IFM System reset performed to reset adapters Severity Info User Action Information only no action is required FQXSFIO0016M IFM Reset loop avoided Multiple reset...

Page 169: ... following steps 1 Check the log for a separate error related to an associated PCIe device and resolve that error 2 Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error 3 Check the system spec to make sure the PCIe that the PCIe device is installed in the compatible PCIe slot and a compatible cable is used If not p...

Page 170: ...t error 2 Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error 3 Check the system spec to make sure that the PCIe device or NVME disk is installed in the compatible PCIe slot or bay and a compatible cable is used If not performance of this device might be impacted 4 If the problem persists collect Service Data logs...

Page 171: ...following steps 1 Boot to uEFI F1 screen and check if any memory DIMM is disabled Memory could be disabled due to previous uncorrectable Errors or uEFI memory test training errors 2 Verify that the DIMMs are installed in the correct population sequence 3 Update UEFI firmware to the latest version 4 If the problem persists collect Service Data logs 5 Contact Lenovo Support FQXSFMA0004N No system me...

Page 172: ...talled may not be covered under warranty 3 Without qualified memory speeds supported above industry standards will not be enabled 4 Please contact your Local Sales Representative or Authorized Business Partner to order qualified memory to replace the unqualified DIMM s 5 After you install qualified memory and power up the server check to ensure this informational event is not logged again FQXSFMA0...

Page 173: ...0009K Invalid memory configuration for Mirror Mode Please correct memory configuration arg1 Severity Error User Action Complete the following steps 1 Ensure that all the DIMMs are enabled and functional by booting to F1 Setup or in XCC web If any DIMMs are non functional adddress that first 2 Make sure that the DIMM connectors are correctly populated for mirroring mode according to the service inf...

Page 174: ... steps 1 Reseat affected DIMM Note The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem 2 Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFMA0013I Mirror Fail over comp...

Page 175: ...rviced or upgraded verify that the DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel 2 If no problem is observed on the BBU connectors or the problem persists Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error 3 If the problem persists collect Service Data log...

Page 176: ...s disabled by other errors or actions could cause this event 2 Ensure that the DIMM are populated in the correct sequence according to the service information for this product 3 If DIMMs are present and properly installed check for any lit DIMM connector error LEDs and if found reseat those DIMMs then check logs for memory diagnostic codes 4 Reset UEFI to default settings 5 If problem persists upd...

Page 177: ...problem 2 Boot to F1 setup and re enable the DIMM Reboot the system 3 Update UEFI firmware to the latest version 4 If the problem persists collect Service Data logs 5 Contact Lenovo Support FQXSFMA0029I The PFA of DIMM arg1 has been deasserted after applying PPR for this DIMM arg2 Severity Info User Action Information only no action is required FQXSFMA0030I A correctable memory error has been dete...

Page 178: ...alth status in one of the following ways a Run DCPMM test under LXPM diagnostic Look for Percentage Remaining of spare blocks b Check for Remaining Life of spare blocks on the XCC Web GUI 3 Check if the DCPMM meets warranty terms a If the DCPMM meets the warranty terms contact Lenovo Support for DCPMM replacement b If the DCPMM does not meet the warranty terms order a new comparable DCPMM through ...

Page 179: ...ogs will provide the details which DCPMMs are missing 4 Find all missing DCPMMs of error message FQXSFMA0036M logs and install them in the correct location 5 If an error occurs follow steps 1 and 4 to get details on new error message 6 If the problem persists collect Service Data logs 7 Contact Lenovo Support FQXSFMA0036M DIMM arg1 UID arg2 of Intel Optane DCPMM persistent memory interleave set is...

Page 180: ... and OneCLI exe config set IntelOptaneDCPMM SecurityPassphrase the user passphrase Note If the security state is mixed then disable security for those DCPMMs in System Setup by selecting the scope of Single DCPMM under the System Settings Intel Optane DCPMMs Security firstly before take the action to provision the passphrase If DCPMMs are not unlocked system will not see or access the persistent r...

Page 181: ...supported by processor of this system Severity Error User Action Validate system s memory configuration by using the memory configuration tool below https dcsc lenovo com memory_configuration FQXSFMA0047M SPD CRC checking failed on DIMM arg1 arg2 Severity Warning User Action Complete the following steps 1 Perform a virtual reseat or AC cycle the server 2 If the problem returns Collect Service Data...

Page 182: ...ror 5 If the problem persists collect Service Data logs 6 Contact Lenovo Support FQXSFPU0004K A discrepancy has been detected in the number of cores reported by one or more processors within the system Severity Error User Action Complete the following steps 1 If this is a newly installed option ensure that matching Processors are installed in the correct Processor sockets 2 Check Lenovo support si...

Page 183: ...are installed in the correct processor sockets Correct any mismatch issues found 2 Check Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFPU0009K An external clock frequency mismatch has been detected for one or more processors Severity Error User Action C...

Page 184: ...ors Severity Error User Action Complete the following steps 1 Verify that matching processors are installed in the correct processor sockets Correct any mismatch found 2 Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFPU0013K A processor model m...

Page 185: ...FPU0016N A processor within the system has failed the BIST Severity Error User Action Complete the following steps 1 If the processor or firmware was just updated check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFPU0017G A processor microcode upda...

Page 186: ...ysical presence is in asserted state Severity Warning User Action Complete the following steps 1 Complete any administrative tasks requiring the TPM physical presence switch to be in the ON position 2 Restore the physical presence switch to the OFF position and reboot the system 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFPU0021I The TPM physical presence stat...

Page 187: ...pup box NOTE There re two ways to assert Physical Presence 1 switch Physical Presence Jumper to ON 2 If the Physical Presence Policy has been set to enabled F1 Setup System Settings Security Physical Presence Policy Configuration user is allowed to assert remote Physical Presence via IPMI tool 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFPU0023I Secure Boot Ima...

Page 188: ...te for an applicable service bulletin or firmware update that applies to this error Update UEFI firmware if applicable 5 Save customer s UEFI configurations then remove and re install CMOS battery for 30 seconds to clear CMOS contents If it boots successfully then restore system settings 6 If the problem persists collect Service Data logs 7 Contact Lenovo Support FQXSFPU0033G Processor has been di...

Page 189: ...recovery failed TPM chip may be damaged Severity Warning User Action Complete the following steps 1 Reboot the system 2 If the error recurs TPM related features will not work 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFPU4038I TPM Firmware recovery successful Severity Info User Action Information only no action is required FQXSFPU4040M TPM selftest has failed ...

Page 190: ...ction is required FQXSFPU4046I TPM Firmware will be updated from TPM1 2 to TPM2 0 Severity Info User Action Information only no action is required FQXSFPU4047I TPM Firmware will be updated from TPM2 0 to TPM1 2 Severity Info User Action Information only no action is required FQXSFPU4049I TPM Firmware update successful Severity Info User Action Information only no action is required FQXSFPU4050G Fa...

Page 191: ... If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFPU4054G TPM TCM card logical binding has failed Severity Warning User Action Complete the following steps 1 Reboot the system 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFPU4056M TPM TCM card is changed need install back the original TCM TPM card which shipped with the system Sever...

Page 192: ... following steps 1 If the CMOS clear was user initiated this event can be safely ignored and no further action is required 2 If the system was recently installed moved or serviced make sure the battery is properly seated 3 Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error 4 If the problem persists collect Service Data logs 5 Contact Lenovo S...

Page 193: ...pplies to this error 4 Reflash XCC Firmware 5 If the problem persists collect Service Data logs 6 Contact Lenovo Support FQXSFSM0007I The XCC System Event log SEL is full Severity Info User Action Complete the following steps 1 Use BMC Web Interface to clear event logs 2 If BMC communication is unavailable use F1 Setup to access System Event Logs Menu and Choose Clear BMC System Event Logs and Res...

Page 194: ...ion Information only no action is required FQXSFSR0003G The number of boot attempts has been exceeded No bootable device found Severity Warning User Action Complete the following steps 1 Remove AC power from the system 2 Connect at least one bootable device ot the system 3 Connect AC power to the system 4 Power on system and retry 5 If the problem persists collect Service Data logs 6 Contact Lenov...

Page 195: ...r The event is a failure or critical condition that impairs service or an expected function User Action Indicates what actions you should perform to solve the event Perform the steps listed in this section in the order shown until the problem is solved If you cannot solve the problem after performing all steps contact Lenovo Support LXPM events organized by severity The following table lists all L...

Page 196: ...ws Server 2016 SERVERSTANDARD OS installed Informational FQXPMOS0023I Windows Server 2016 SERVERDATACENTER OS installed Informational FQXPMOS0024I Windows Server 2016 SERVERSTORAGESTANDARD OS installed Informational FQXPMOS0025I Windows Server 2016 SERVERSTORAGEWORKGROUP OS installed Informational FQXPMOS0026I Vmware ESXi 6 5 U1 OS installed Informational FQXPMOS0027I Vmware ESXi 6 0 U3 OS install...

Page 197: ... Make sure the Ethernet cable has been plugged into your computer and your network settings are correct Warning FQXPMOS0009K Current System Boot Mode is Legacy LXPM OS installation only support UEFI Mode Warning FQXPMRS0011K Failed to change disk drives state Warning FQXPMSR0001K Found unsupported RAID adapter Warning FQXPMSR0021L Failed to create new virtual disk Warning FQXPMSR0031L Failed to re...

Page 198: ... ready for LXPM to send command to test hard drive Error FQXPMSD0009M Device error detected when LXPM sent a test command to a hard drive Error FQXPMSD0010M UEFI timed out when LXPM sent a test command to a hard drive Error FQXPMSD0011M The hard drive is not supported by uEFI while LXPM send command to test hard drive Error FQXPMUP0201M BMC communication failed EMMC2USB mount failure Failed to upd...

Page 199: ...retry the operation 5 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 6 If the problem persists contact technical support FQXPMCL0003K BMC communication failed DRIVER Mount Failure Severity Warning User Action 1 Ensure proper operation of the virtual USB connection ...

Page 200: ...ion only no action is required FQXPMCL0006K Failed to export raid config Severity Warning User Action 1 Check the following Lenovo support site for information on supported RAID adapters http www lenovo com us en serverproven index shtml 2 Ensure RAID adapter LXPM and UEFI firmware are at the latest levels 3 Ensure the state of the RAID adapter and disk drives are normal 4 Verify proper physical c...

Page 201: ...1 Ensure proper connection to USB network drive and retry to export uEFI setting 2 Reboot and try the uEFI setting export again 3 Reflash UEFI firmware 4 If the problem persists contact technical support FQXPMCL0009I Import uefi settings successfully Severity Info User Action Information only no action is required FQXPMCL0009K Failed to import uefi settings Severity Warning User Action 1 Ensure pr...

Page 202: ...several seconds before powering on AC After AC power is restored power on the host system 4 Retry the import of BMC setting 5 If the problem persists contact technical support FQXPMEM0001M Unable to locate LXPM firmware image Severity Error User Action 1 Restart BMC via supported method and reboot the system 2 Reflash the LXPM 3 Perform AC reset or virtual reseat Note When performing AC reset afte...

Page 203: ...nsole Redirection in UEFI Setup by following below steps Go to F1 Setup System Settings Devices and I O Ports Console Redirection Settings Select Console Redirection Change the setting to Disable and save Next reboot the system 2 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the ...

Page 204: ...ction Information only no action is required FQXPMOS0001K Bootx64 efi is not found Failed to Boot OS Severity Warning User Action 1 Restart BMC via supported method and reboot the system 2 Reflash BMC firmware 3 Reboot system and retry OS booting 4 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is res...

Page 205: ... Warning User Action 1 Ensure proper operation of the virtual USB connection 2 Restart BMC via supported method and reboot the system 3 Reflash BMC firmware 4 Retry OS deployment 5 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 6 If the problem persists contact tec...

Page 206: ...re powering on AC After AC power is restored power on the host system 6 If the problem persists contact technical support FQXPMOS0008K Make sure the Ethernet cable has been plugged into your computer and your network settings are correct Severity Warning User Action 1 Ensure proper operation of SMB CIFS and NFS communications make sure the Ethernet cable has been plugged and network settings are c...

Page 207: ...rity Info User Action Information only no action is required FQXPMOS0015I Windows Server 2012 R2 SERVERSTANDARD OS installed Severity Info User Action Information only no action is required FQXPMOS0016I Windows Server 2012 R2 SERVERDATACENTER OS installed Severity Info User Action Information only no action is required FQXPMOS0017I Windows Server 2012 R2 SERVERSOLUTION OS installed Severity Info U...

Page 208: ...ATACENTER OS installed Severity Info User Action Information only no action is required FQXPMOS0024I Windows Server 2016 SERVERSTORAGESTANDARD OS installed Severity Info User Action Information only no action is required FQXPMOS0025I Windows Server 2016 SERVERSTORAGEWORKGROUP OS installed Severity Info User Action Information only no action is required FQXPMOS0026I Vmware ESXi 6 5 U1 OS installed ...

Page 209: ...ny and cables 2 Ensure device firmware is at the latest level 3 Retry the test 4 If the problem persists contact technical support FQXPMSD0002M A fatal error or unknown test error occurred while the device was executing its self test Severity Error User Action 1 Remove A C from the server and reseat all drives backplanes RAID adapters expanders if any and cables 2 Ensure device firmware is at the ...

Page 210: ...t level 3 Retry the test 4 If the problem persists contact technical support FQXPMSD0007M Hard Drive s not found Severity Error User Action 1 Remove A C from the server and reseat all drives backplanes RAID adapters expanders if any and cables 2 Ensure device firmware is at the latest level 3 Verify that the same Error is present in BMC or OneCLI inventory log 4 Retry the test 5 If the problem per...

Page 211: ...wing If the affected drive s are detected by the system update the disk drive firmware and reboot the server If the affected drive s are not detected by the system or failing to respond a Power off the server and remove A C power b Reseat the associated RAID controller SAS cables backplane and drive s c Restore system power and reboot the server 2 Run the disk drive test from LXPM For details see ...

Page 212: ...ate new virtual disk 6 If the problem persists contact technical support FQXPMSR0022I Create new virtual disk successfully Severity Info User Action Information only no action is required FQXPMSR0031L Failed to remove existing virtual disk Severity Warning User Action 1 Ensure LXPM and RAID adapter firmware are at the latest levels 2 Ensure the state of RAID adapter and disk drives are both healty...

Page 213: ... to obtain the installed version of UEFI Severity Warning User Action 1 Restart BMC via supported method and reboot the system 2 Reflash BMC firmware 3 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 4 If the problem persists contact technical support FQXPMUP0005K U...

Page 214: ...XPMUP0008K Unable to obtain the installed version of windows driver Severity Warning User Action 1 Restart BMC via supported method and reboot the system 2 Reflash BMC firmware 3 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 4 If the problem persists contact techn...

Page 215: ...perform the update eg XClarity Administrator XClarity Controller or XClarity Essential OneCLI 5 If the problem persists contact technical support FQXPMUP0202M Transfer the update package error Failed to update the firmware Severity Error User Action 1 Ensure the update package is not corrupt undamaged and then retry the update 2 Ensure proper connection to USB network drive and retry the update 3 ...

Page 216: ...ering on AC After AC power is restored power on the host system 4 If the problem persists try a different Lenovo tool to perform the update eg XClarity Administrator XClarity Controller or XClarity Essential OneCLI 5 If the problem persists contact technical support FQXPMUP0205M BMC communication failed Get the update status failure Failed to update the firmware Severity Error User Action 1 Restar...

Page 217: ...rforming AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 6 If the problem persists try a different Lenovo tool to perform the update eg XClarity Administrator XClarity Controller or XClarity Essential OneCLI 7 If the problem persists contact technical support FQXPMUP0208M Failed to execute reboot BMC command Severity Err...

Page 218: ...d TCM policy status Severity Warning User Action 1 Press Back button and press Update VPD button again 2 Perform AC reset or virtual reseat if step 1 failed Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 3 If the problem persists contact technical support FQXPMVD0012K Failed to set the TPM TPM card ...

Page 219: ...ts at the following location http thinksystem lenovofiles com help index jsp You can take these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system and any optional devices are turned on Check for updated software firmware and operating system device drivers for your Lenovo product The Lenovo Warrant...

Page 220: ...root cause of a solution issue or at the request of Lenovo Support you might need collect service data that can be used for further analysis Service data includes information such as event logs and hardware inventory Service data can be collected through the following tools Lenovo XClarity Provisioning Manager Use the Collect Service Data function of Lenovo XClarity Provisioning Manager to collect...

Page 221: ... about the operating system such as the operating system event log in addition to the hardware service data To obtain service data you can run the getinfor command For more information about running the getinfor see http sysmgt lenovofiles com help topic toolsctr_cli_lenovo onecli_r_getinfor_command html Contacting Support You can contact Support to obtain help for your issue You can receive hardw...

Page 222: ...218 ThinkSystem D2 Enclosure Modular Enclosure Modular Enclosure for 6U Configuration and ThinkSystem SD530 Compute Node Messages and Codes Reference ...

Page 223: ...SMM 3 events UEFI 153 191 F FPC events 3 G Getting help 215 H hardware service and support telephone numbers 217 help 215 L Lenovo XClarity Controller error messages 37 Lenovo XClarity Controller events 37 S service and support before you call 215 hardware 217 software 217 service data 216 SMM error messages 3 software service and support telephone numbers 217 support web page custom 215 T telepho...

Page 224: ...220 ThinkSystem D2 Enclosure Modular Enclosure Modular Enclosure for 6U Configuration and ThinkSystem SD530 Compute Node Messages and Codes Reference ...

Page 225: ......

Page 226: ...Part Number SP47A24248 Printed in China 1P P N SP47A24248 1PSP47A24248 ...

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