5. If an error occurs, follow steps 1 and 4 to get details on new error message.
6. If the problem persists, collect Service Data logs.
7. Contact Lenovo Support.
•
FQXSFMA0036M: DIMM [arg1] (UID: [arg2]) of Intel Optane PMEM persistent memory interleave set
is missing.
Severity: Warning
User Action:
Complete the following steps:
1. Collect XCC Service Data.
2. Power off system.
3. This error message will provide the UID of the missing PMEM,
4. Use Lenovo Service Client or contact Lenovo Support to parse log to get correct location for PMEM
Find the missing PMEM and install it in the correct location.
5. If an error occurs, follow steps 1 and 4 to get details on new error message.
6. If the problem persists, collect Service Data logs.
7. Contact Lenovo Support.
•
FQXSFMA0037G: Intel Optane PMEM interleave set (DIMM [arg1]) is migrated from another system
(Platform ID: [arg2]), these migrated PMEMs are not supported nor warranted in this system.
Severity: Warning
User Action:
Complete the following steps:
1. Check the system specification.
2. Move the PMEM back to the original machine or same machine type platform, or backup the
persistent region data and delete namespace, disable security, security erase, follow PMEM guide to
create new goal if the target installed system support PMEM.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
•
FQXSFMA0038K: All Intel Optane PMEMs could not be auto unlocked because of no passphrase.
Severity: Warning
User Action:
Complete the following steps:
1. Provision the passphrase for Intel Optane PMEM auto unlock or unlock PMEMs in OS with Intel
PMEM tools.
2. Methods to provision the passphrase:
a. Option 1. enable security on all Intel Optane PMEMs found through System Setup with Scope of
"Platform" under the (System Settings > Intel Optane PMEMs > Security).
b. Option 2. enable security on all Intel Optane PMEMs found through OneCLI command (OneCLI.
exe config set IntelOptanePMEM.SecurityOperation "Enable Security") and (OneCLI.exe config
set IntelOptanePMEM.SecurityPassphrase "the user passphrase").
Note:
if the security state is mixed, then disable security for those PMEMs in System Setup by
selecting the scope of "Single PMEM" under the (System Settings > Intel Optane PMEMs >
.
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