Lenovo 7D1J Reference Download Page 243

Page: 243 / 246

Index

collecting service data

236

creating a personalized support web page

235

custom support web page

235

error codes and messages

Lenovo XClarity Controller

SMM2

UEFI

171, 211

error messages,

Lenovo XClarity Controller

SMM2

UEFI

171, 211

event and alert message format

events, Lenovo XClarity Controller

events, SMM2

events, UEFI

171, 211

FPC events

Getting help

235

hardware service and support telephone numbers

237

help

235

Lenovo XClarity Controller error messages

Lenovo XClarity Controller events

service and support

before you call

hardware

software

service data

SMM2 error messages

software service and support telephone numbers

237

support web page, custom

telephone numbers

UEFI error messages

UEFI events

239

Summary of Contents for 7D1J

Page 1: ...ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference Machine Type 7D1J and 7D1K ...

Page 2: ... conditions of the Lenovo warranty for your solution which can be found at http datacentersupport lenovo com warrantylookup Third Edition August 2021 Copyright Lenovo 2021 LENOVO and THINKSYSTEM are trademarks of Lenovo All other trademarks are the property of their respective owners LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration...

Page 3: ...events organized by severity 45 List of XClarity Controller events 61 Chapter 4 UEFI events 171 UEFI events organized by severity 171 List of UEFI events 177 Chapter 5 Lenovo XClarity Provisioning Manager V3 events 211 LXPM V3 events organized by severity 211 List of Lenovo XClarity Provisioning Manager V3 events 214 Appendix A Getting help and technical assistance 235 Before you call 235 Collecti...

Page 4: ...ii ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference ...

Page 5: ...Clarity Controller and XCC in this document unless specified otherwise To see the XCC version supported by your server go to https sysmgt lenovofiles com help topic lxcc_frontend lxcc_overview html Lenovo XClarity Provisioning Manager LXPM supported version varies by product All versions of Lenovo XClarity Provisioning Manager are referred to as Lenovo XClarity Provisioning Manager and LXPM in thi...

Page 6: ...ment Backup Restore Failover HA BT System management Boot reboot hard warm reset shutdown CL LEPT Clone CN Systems Management Console CP Systems Management Config Patterns CR Systems Management Core Virtual Appliance DD Device Driver AIX IBM I Subsystem Device Driver SDD IPMI Service DM Systems Management Data Management EA Vendor Events EM Events Monitoring LEPT Dash Board EM Systems Management E...

Page 7: ...enting number of the Sub System events set c identifies the severity as follows A Reserved as Immediate Action B Unknown No action D Reserved Immediate Decision E Reserved Eventual Action F Warning No Action G Warning Deferred Action H Minor Deferred Action I Information No Action J Minor Immediate Action K Major Deferred Action L Major Immediate Action M Critical Immediate Action N Fatal Immediat...

Page 8: ...4 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference ...

Page 9: ...ction Alert Category Similar events are grouped together in categories The alert category indicates the type of event such as system or power supply User Action Indicates what actions you should perform to solve the event Perform the steps listed in this section in the order shown until the problem is solved If you cannot solve the problem after performing all steps contact Lenovo Support SMM2 eve...

Page 10: ...rted Informational 2107084F Node 4 Reset Slot Or Connector Informational was asserted Informational 21070858 Node 1 Reseat Slot Or Connector Informational was asserted Informational 21070859 Node 2 Reseat Slot Or Connector Informational was asserted Informational 2107085A Node 3 Reseat Slot Or Connector Informational was asserted Informational 2107085B Node 4 Reseat Slot Or Connector Informational...

Page 11: ...ue RPM Threshold RPM Warning 0401007C Fan 2 Tach B Fan sensor warning event was asserted reading value RPM Threshold RPM Warning 0401007D Fan 3 Tach A Fan sensor warning event was asserted reading value RPM Threshold RPM Warning 0401007E Fan 3 Tach B Fan sensor warning event was asserted reading value RPM Threshold RPM Warning 0807019B PSU 1 Throttle Power Supply transition to Non Critical from OK...

Page 12: ...1 Pwr Perm Slot Or Connector transition to Non Critical from OK was asserted Warning 21070141 Node 2 Pwr Perm Slot Or Connector transition to Non Critical from OK was asserted Warning 21070142 Node 3 Pwr Perm Slot Or Connector transition to Non Critical from OK was asserted Warning 21070143 Node 4 Pwr Perm Slot Or Connector transition to Non Critical from OK was asserted Warning 02010208 SMM2 Brd ...

Page 13: ... event was asserted reading value RPM Threshold RPM Error 0401027E Fan 3 Tach B Fan sensor critical event was asserted reading value RPM Threshold RPM Error 04080076 Fan 1 Fan sensor Device Removed Device Absent was asserted Error 04080077 Fan 2 Fan sensor Device Removed Device Absent was asserted Error 04080078 Fan 3 Fan sensor Device Removed Device Absent was asserted Error 08080080 PSU 1 Power ...

Page 14: ...tical from less severe was asserted Error 180702F4 Thermal Overheat Chassis transition to Critical from less severe was asserted Error 180702F5 Thermal Protect Chassis transition to Critical from less severe was asserted Error 180702F6 Encl No Perm Chassis transition to Critical from less severe was asserted Error 180702F7 Encl Cap Low Chassis transition to Critical from less severe was asserted E...

Page 15: ... populated compute nodes are completely power off then reseat SMM2 module Service technician only 3 If the event persists ensure all populated compute nodes are completely power off then replace the SMM2 module Service technician only 4 If the event persists please consult with technical service 0201000A SMM2 Brd 2 5V Voltage sensor warning event was asserted reading value V Threshold V Asserted w...

Page 16: ...SMM2 module Service technician only 4 If the event persists please consult with technical service 0201000D SMM2 Brd 12V Voltage sensor warning event was asserted reading value V Threshold V Asserted when voltage sensed on 12V power rail is lower than lower non critical threshold Severity Warning Alert Category System SMM2 system event SNMP Trap ID 33619981 User Action 1 Virtual reset SMM2 via Web ...

Page 17: ...ng value V Threshold V Asserted when voltage sensed on 2 5V power rail is lower than lower critical threshold Severity Error Alert Category System SMM2 system event SNMP Trap ID 33620490 User Action 1 Virtual reset SMM2 via Web GUI or IPMI command 2 If the event persists ensure all populated compute nodes are completely power off then reseat SMM2 module Service technician only 3 If the event persi...

Page 18: ...If the event persists ensure all populated compute nodes are completely power off then replace the SMM2 module Service technician only 4 If the event persists please consult with technical service 0201020E SMM2 Brd VBAT Voltage sensor critical event was asserted reading value V Threshold V Asserted when voltage sensed on coin battery output voltage is lower than lower critical threshold Severity E...

Page 19: ...pulated compute nodes are completely power off then replace the SMM2 module Service technician only 4 If the event persists please consult with technical service 0201070A SMM2 Brd 2 5V Voltage sensor warning event was asserted reading value V Threshold V Asserted when voltage sensed on 2 5V power rail is higher than upper non critical threshold Severity Information Alert Category System SMM2 syste...

Page 20: ...tage sensed on 12V power rail is higher than upper non critical threshold Severity Information Alert Category System SMM2 system event SNMP Trap ID 33621773 User Action 1 Virtual reset SMM2 via Web GUI or IPMI command 2 If the event persists ensure all populated compute nodes are completely power off then reseat SMM2 module Service technician only 3 If the event persists ensure all populated compu...

Page 21: ...l populated compute nodes are completely power off then reseat SMM2 module Service technician only 3 If the event persists ensure all populated compute nodes are completely power off then replace the SMM2 module Service technician only 4 If the event persists please consult with technical service 0201090B SMM2 Brd 3 3V Voltage sensor critical event was asserted reading value V Threshold V Asserted...

Page 22: ...he event persists please consult with technical service 04010079 Fan 1 Tach A Fan sensor warning event was asserted reading value RPM Threshold RPM Asserted when fan tach reading is below warning threshold in RPM Severity Warning Alert Category Thermal System Thermal event SNMP Trap ID 67174521 User Action 1 Ensure the indicated fan module properly installed 2 If the event persists reseat the indi...

Page 23: ...e technician only 3 If the event persists replace the indicated fan module Service technician only 4 If the event persists please consult with technical service 0401007D Fan 3 Tach A Fan sensor warning event was asserted reading value RPM Threshold RPM Asserted when fan tach reading is below warning threshold in RPM Severity Warning Alert Category Thermal System Thermal event SNMP Trap ID 67174525...

Page 24: ...ndicated fan module properly installed 2 If the event persists reseat the indicated fan module Service technician only 3 If the event persists replace the indicated fan module Service technician only 4 If the event persists please consult with technical service 0401027B Fan 2 Tach A Fan sensor critical event was asserted reading value RPM Threshold RPM Asserted when fan tach reading is below fault...

Page 25: ...rity Error Alert Category Thermal System Thermal event SNMP Trap ID 67175038 User Action 1 Ensure the indicated fan module properly installed 2 If the event persists reseat the indicated fan module Service technician only 3 If the event persists replace the indicated fan module Service technician only 4 If the event persists please consult with technical service 04080076 Fan 1 Fan sensor Device Re...

Page 26: ...or overtemperature condition Severity Warning Alert Category PSU Power Supply event SNMP Trap ID 134676891 User Action 1 Check LED status of indicated power supply as If Input Power Good Indicator IN is not lit on check power cord and input voltage of indicated power supply If Output Power Good Indicator OUT is not lit on reseat indicated power supply If Fault Indicator is lit on replace indicated...

Page 27: ...ed power supply as If Input Power Good Indicator IN is not lit on check power cord and input voltage of indicated power supply If Output Power Good Indicator OUT is not lit on reseat indicated power supply If Fault Indicator is lit on replace indicated power supply 2 If the event persists please consult with technical service 08080080 PSU 1 Power Supply Device Removed Device Absent was asserted Th...

Page 28: ...erted The indicated power supply reports its input voltage reaches overvoltage lockout limit Severity Error Alert Category PSU Power Supply event SNMP Trap ID 141492609 User Action 1 Check LED status of indicated power supply as If Input Power Good Indicator IN is not lit on check power cord and input voltage of indicated power supply If Output Power Good Indicator OUT is not lit on reseat indicat...

Page 29: ...s not lit on check power cord and input voltage of indicated power supply If Output Power Good Indicator OUT is not lit on reseat indicated power supply If Fault Indicator is lit on replace indicated power supply 2 If the event persists please consult with technical service 086F01AE PSU 2 Iout OC Power Supply Power Supply Failure detected was asserted The indicated power supply reports its output ...

Page 30: ...r Supply event SNMP Trap ID 141492671 User Action 1 Check LED status of indicated power supply as If Input Power Good Indicator IN is not lit on check power cord and input voltage of indicated power supply If Output Power Good Indicator OUT is not lit on reseat indicated power supply If Fault Indicator is lit on replace indicated power supply 2 If the event persists please consult with technical s...

Page 31: ...pply 2 If the event persists please consult with technical service 086F01D1 PSU 1 Fan Fault Power Supply Power Supply Failure detected was asserted The indicated power supply reports its fan 1 has fault condition Severity Error Alert Category PSU Power Supply event SNMP Trap ID 141492689 User Action 1 Check LED status of indicated power supply as If Input Power Good Indicator IN is not lit on chec...

Page 32: ...ated power supply in the support list 2 If the event persists reseat the indicated power supply 3 If the event persists replace the indicated power supply Service technician only 4 If the event persists please consult with technical service 086F0681 PSU 2 Power Supply Configuration error was asserted The indicated power supply does not supported by this enclosure Severity Error Alert Category PSU ...

Page 33: ...the power supplies are composed of the same power type 2 For enclosure type 2 ensure the power supply slots 7 9 is clear 3 For enclosure type 2 or 3 ensure the power supplies are 2400W 4 For SD650 N V2 ensure the power supplies are 2400W 5 For SD650 N V2 400W ensure the enclosure type is 2 or 3 6 For SD650 N V2 500W ensure the enclosure type is 3 For DA240 enclosure 1 Ensure all power supplies are...

Page 34: ...ing Alert Category System SMM2 system event SNMP Trap ID 403112433 User Action 1 Check LED status of indicated power supply as If Input Power Good Indicator IN is not lit on check power cord and input voltage of indicated power supply If Output Power Good Indicator OUT is not lit on reseat indicated power supply If Fault Indicator is lit on replace indicated power supply 2 If the event persists pl...

Page 35: ...for cooling the enclosure Severity Error Alert Category System SMM2 system event SNMP Trap ID 403112693 User Action 1 Ensure the room temperature remains at the required level 2 Ensure all fan modules are installed and operating properly 3 If the event persists please consult with technical service 180702F6 Encl No Perm Chassis transition to Critical from less severe was asserted The power permiss...

Page 36: ... to upgrade power supplies to provide sufficient power bank 180702FA Encl PMin Exceed Chassis transition to Critical from less severe was asserted For the populated nodes which are powered on the summary of minimum inventory power are above the available power bank Severity Error Alert Category System SMM2 system event SNMP Trap ID 403112698 User Action Please contacts with the service technician ...

Page 37: ...2 Rst2Default Chassis Informational was asserted User reset the system configuration to default setting Severity Information Alert Category System SMM2 system event SNMP Trap ID 403114238 User Action Information only no action is required 2104011C Node 1 BMC Slot Or Connector Predictive Failure asserted was asserted The BMC on indicated compute node has loss response over 1 minute the fans are ram...

Page 38: ...4 User Action 1 Reset the BMC on indicated compute node 2 If the event persists reset BMC to default setting to trigger inventory power calculation again 3 If the event persists ensure the indicated compute node is completely power off and then reseat it Service technician only 4 If the event persists replace the indicated compute node Service technician only 5 If the event persists please consult...

Page 39: ...ap ID 553976107 User Action 1 Reset the BMC on indicated compute node 2 If the event persists reset BMC to default setting to trigger inventory power calculation again 3 If the event persists ensure the indicated compute node is completely power off and then reseat it Service technician only 4 If the event persists replace the indicated compute node Service technician only 5 If the event persists ...

Page 40: ...permission to into ready state Severity Warning Alert Category Node Node event SNMP Trap ID 554107200 User Action 1 Please check the enclosure event refer to following section For DW612 enclosure If the Shared IO mode is enabled the auxiliary node will acquire power permisson once the primary node is power on For DA240 enclosure Ensure all fan modules are well installed and have no fault event 2 I...

Page 41: ...the auxiliary node will acquire power permisson once the primary node is power on For DA240 enclosure Ensure all fan modules are well installed and have no fault event 2 If the event persists reseat the indicated compute node if the node is under power fault condition Service technician only 3 If the event persists reset the BMC on indicated compute node 4 If the event persists ensure the indicate...

Page 42: ...tion only no action is required 2107084E Node 3 Reset Slot Or Connector Informational was asserted User performs BMC reset on the indicated compute node Severity Information Alert Category Node Node event SNMP Trap ID 554109006 User Action Information only no action is required 2107084F Node 4 Reset Slot Or Connector Informational was asserted User performs BMC reset on the indicated compute node ...

Page 43: ...indicated compute node the acoustic mode cannot be applied to retain enough airflow for cooling the compute node Severity Information Alert Category Node Node event SNMP Trap ID 554109028 User Action Information only no action is required 21070865 Node 2 Hi PCI Slot Or Connector Informational was asserted The high power or thermal demanding PCIe card existed in indicated compute node the acoustic ...

Page 44: ...stalled Severity Information Alert Category Node Node event SNMP Trap ID 554172689 User Action Information only no action is required 21080112 Node 3 Slot Or Connector Device Inserted Device Present was asserted The indicated compute node is installed Severity Information Alert Category Node Node event SNMP Trap ID 554172690 User Action Information only no action is required 21080113 Node 4 Slot O...

Page 45: ...nector Fault Status asserted was asserted The BMC on indicated compute node unable to response to the initial request in 2 minutes after the compute node inserted Severity Error Alert Category Node Node event SNMP Trap ID 560922654 User Action 1 Reset the BMC on indicated compute node 2 If the event persists ensure the indicated compute node is completely power off and then reseat it Service techn...

Page 46: ...1 User Action Information only no action is required 216F0512 Node 3 Slot Or Connector Slot Power is Off was asserted The indicated compute node is powered off DC Off Severity Information Alert Category Node Node event SNMP Trap ID 560923922 User Action Information only no action is required 216F0513 Node 4 Slot Or Connector Slot Power is Off was asserted The indicated compute node is powered off ...

Page 47: ...ty Controller event log see Viewing Event Logs section in the XCC documentation compatible with your server at https sysmgt lenovofiles com help topic lxcc_ frontend lxcc_overview html For each event code the following fields are displayed Event identifier An identifier that uniquely identifies an event Event description The logged message string that appears for an event When the event string is ...

Page 48: ... enabling Call Home from Lenovo XClarity Administrator see http sysmgt lenovofiles com help topic com lenovo lxca doc admin_setupcallhome html In addition see XCC events that automatically notify Support on page 44 for a consolidated list of all Lenovo XClarity Controller events that are called home to Lenovo Support User Action Indicates what actions you should perform to solve the event Perform ...

Page 49: ...n StorageVolumeElementName for array ComputerSystemElementName FQXSPSD0002L Drive arg1 in the enclosure chassis MTM SN arg2 has been disabled due to a detected fault FQXSPSD0003G Failure Predicted on drive arg1 in the enclosure chassis MTM SN arg2 FQXSPSD0006L Array ComputerSystemElementName has failed FQXSPSD0008L Array failed on drive arg1 in the enclosure chassis MTM S N arg2 FQXSPSS4004I Test ...

Page 50: ...erminated an active console session Informational FQXSPCN4003I Remote Control session started by user arg1 in arg2 mode has been closed Informational FQXSPCR2001I Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state Informational FQXSPDA2000I The System ComputerSystemElementName has detected a POST Error deassertion Informational FQXSPDM4000I Inventory...

Page 51: ...2 Informational FQXSPEM4006I Alert Configuration Global Event Notification set by user arg1 RetryLimit arg2 RetryInterval arg3 EntryInterval arg4 Informational FQXSPEM4007I Alert Recipient Number arg1 updated Name arg2 DeliveryMethod arg3 Address arg4 IncludeLog arg5 Enabled arg6 EnabledAlerts arg7 AllowedFilters arg8 Informational FQXSPEM4008I SNMP Traps enabled by user arg1 EnabledAlerts arg2 Al...

Page 52: ...tem Please check the event logs and if events are targeted to the same disk then replace the drive If necessary contact technical support for additional assistance arg1 arg2 arg3 arg4 arg5 Informational FQXSPEM4025I One or more virtual drive have problem Please contact technical support to resolve this issue arg1 arg2 arg3 arg4 arg5 Informational FQXSPEM4026I Drive error was detected by RAID contr...

Page 53: ...mational FQXSPMA0009I Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName Informational FQXSPMA0022I Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName Informational FQXSPMA2005I The System ComputerSystemElementName has detected a POST Error deassertion Informational FQXSPMA2007I Scrub Failure for PhysicalMemoryElementName on Sub...

Page 54: ...urce changed to arg1 by user arg2 Informational FQXSPNM4018I DDNS setting changed to arg1 by user arg2 Informational FQXSPNM4019I DDNS registration successful The domain name is arg1 Informational FQXSPNM4020I IPv6 enabled by user arg1 Informational FQXSPNM4021I IPv6 disabled by user arg1 Informational FQXSPNM4022I IPv6 static IP configuration enabled by user arg1 Informational FQXSPNM4023I IPv6 D...

Page 55: ...Pv4Server3 arg6 IPv6Server1 arg7 IPv6Server2 arg8 IPv6Server3 arg9 Informational FQXSPNM4046I LAN over USB arg1 by user arg2 Informational FQXSPNM4047I LAN over USB Port Forwarding set by user arg1 ExternalPort arg2 USB LAN port arg3 Informational FQXSPNM4048I PXE boot requested by user arg1 Informational FQXSPNM4049I User arg1 has initiated a TKLM Server Connection Test to check connectivity to s...

Page 56: ...ated by user arg1 Informational FQXSPPP4012I Power capping was deactivated by user arg1 Informational FQXSPPP4013I Static Power Savings mode has been turned on by user arg1 Informational FQXSPPP4014I Static Power Savings mode has been turned off by user arg1 Informational FQXSPPP4015I Dynamic Power Savings mode has been turned on by user arg1 Informational FQXSPPP4016I Dynamic Power Savings mode h...

Page 57: ...40I The server was powered off via Platform Event Filter Informational FQXSPPP4041I The server was powered off via Real Time Clock scheduled power off Informational FQXSPPP4042I Management Controller arg1 reset was initiated due to Power On Reset Informational FQXSPPP4043I Management Controller arg1 reset was initiated by PRESET Informational FQXSPPP4044I Management Controller arg1 reset was initi...

Page 58: ... NumericSensorElementName going low lower critical has deasserted Informational FQXSPPW2047I Numeric sensor NumericSensorElementName going high upper critical has deasserted Informational FQXSPPW2057I Sensor SensorElementName has deasserted the transition from normal to non critical state Informational FQXSPPW2061I Sensor SensorElementName has transitioned to a less severe state from critical Info...

Page 59: ...PSD2013I Array critical deasserted on drive arg1 in the enclosure chassis MTM S N arg2 Informational FQXSPSD2014I Array restored on drive arg1 in the enclosure chassis MTM S N arg2 Informational FQXSPSD2015I Array rebuild completed on drive arg1 in the enclosure chassis MTM S N arg2 Informational FQXSPSE4001I Remote Login Successful Login ID arg1 using arg2 from arg3 at IP address arg4 Information...

Page 60: ...g2 arg3 arg4 arg5 arg6 arg7 arg8 Informational FQXSPSE4022I User arg1 for SNMPv3 set AuthenticationProtocol arg2 PrivacyProtocol arg3 AccessType arg4 HostforTraps arg5 Informational FQXSPSE4023I SSH Client key added for user arg1 Informational FQXSPSE4024I SSH Client key imported for user arg1 from arg2 Informational FQXSPSE4025I SSH Client key removed from user arg1 Informational FQXSPSE4026I Sec...

Page 61: ... Informational FQXSPSE4049I Role arg1 is assigned to user arg2 by user arg3 Informational FQXSPSE4050I arg1 sent IPMI command from arg2 raw data arg3 arg4 arg5 Informational FQXSPSR2001I Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state Informational FQXSPSS4000I Management Controller Test Alert Generated by arg1 Informational FQXSPSS4001I Server Ge...

Page 62: ...l FQXSPUP4002I Flash of arg1 from arg2 failed for user arg3 Informational FQXSPWD0000I Watchdog Timer expired for WatchdogElementName Informational FQXSPWD0001I Reboot of system ComputerSystemElementName initiated by watchdog WatchdogElementName Informational FQXSPWD0002I Powering off system ComputerSystemElementName initiated by watchdog WatchdogElementName Informational FQXSPWD0003I Power cycle ...

Page 63: ...transitioned from normal to non critical state Warning FQXSPBR4003I Platform Watchdog Timer expired for arg1 Error FQXSPBR4007I Management Controller arg1 Configuration restoration from a file by user arg2 failed to complete Error FQXSPBR4008I Management Controller arg1 Configuration restoration from a file by user arg2 failed to start Error FQXSPCA0009M Numeric sensor NumericSensorElementName goi...

Page 64: ...entName Error FQXSPMA0008N Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName Error FQXSPMA0012M An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName Error FQXSPMA0013N The System ComputerSystemElementName has detected no memory in the system Error FQXSPOS4002I Watchdog arg1 Failed to Capture Screen E...

Page 65: ... configuration data is invalid Clearing configuration data region and disabling SSL Error FQXSPSR0001N Sensor SensorElementName has transitioned to non recoverable from a less severe state Error FQXSPUN0019M Sensor SensorElementName has transitioned to critical from a less severe state Error FQXSPUN0023N Sensor SensorElementName has transitioned to non recoverable Error FQXSPUP0007L Invalid or Uns...

Page 66: ...ode updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 3 If problem persists collect Service Data log 4 Contact Lenovo Support FQXSPBR4002I Management Controller arg1 Reset was caused by restoring default values This message is for the use case where a Management Controller has been reset due to ...

Page 67: ...o Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0095 User Action Information only no action is required FQXSPBR4005I Management Controller arg1 Configuration saved to a file by user arg2 A user saves a Management Controller configuration to a file Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CI...

Page 68: ...message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to start Severity Error Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0138 User Action Complete the following steps until the problem is solved 1 Check if password for encrypted backup config file is correct...

Page 69: ...NumericSensorElementName going high upper critical has asserted This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted Severity Error Serviceable Yes Automatically notify Support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Prefix PLAT CIM ID 0494 User Action Complete the following steps 1 Check the event log of XClarity C...

Page 70: ...e that the airflow is not obstructed and that fillers are in place clean and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Reseat the M 2 adapter if the problem still exists FQXSPCA0017M Sensor SensorElementName has transitioned to critical from a less severe state This message is for the use case when an implementation has detected a Sensor transit...

Page 71: ...use case when an implementation has detected an Upper Non critical sensor going high has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Prefix PLAT CIM ID 0491 User Action Information only no action is required FQXSPCA2009I Numeric sensor NumericSensorElementName going high upper critical has deasserted This message is...

Page 72: ...implementation has detected a Sensor transition to less severe from critical Severity Info Serviceable No Automatically notify Support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Prefix PLAT CIM ID 0523 User Action Information only no action is required FQXSPCA2019I Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state This message is for ...

Page 73: ...ated an active console session Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0145 User Action Information only no action is required FQXSPCN4003I Remote Control session started by user arg1 in arg2 mode has been closed Remote Control session closed Severity Info Serviceable No Automatically notify Support No Alert Category Syste...

Page 74: ...ally notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0525 User Action Information only no action is required FQXSPDA2000I The System ComputerSystemElementName has detected a POST Error deassertion This message is for the use case when an implementation has detected that Post Error has deasserted Severity Info Serviceable No Automatically notify Support No Ale...

Page 75: ...p ID 22 CIM Prefix IMM CIM ID 0142 User Action Collect Service Data log and contact Lenovo Support FQXSPDM4003I TKLM servers set by user arg1 TKLMServer1 arg2 Port arg3 TKLMServer2 arg4 Port arg5 TKLMServer3 arg6 Port arg7 TKLMServer4 arg8 Port arg9 A user configured the TKLM servers Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID...

Page 76: ...No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0149 User Action Information only no action is required FQXSPDM4007I User arg1 has imported a signed certificate for the TKLM client from arg2 User imported a signed certificate for the TKLM client Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM...

Page 77: ...arning or critical RAID event FQXSPEA0002M Sensor SensorElementName has transitioned to critical from a less severe state This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe Severity Error Serviceable Yes Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0522 User Action Use Storc...

Page 78: ... Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0020 User Action Information only no action is required FQXSPEM4001I The arg1 on system arg2 is 75 full This message is for the use case where a Management Controller Event Log on a system is 75 full Severity Info Serviceable No Automatically notify Support No Alert Category System Event Log Fullness SNMP Trap ID 35 CIM Prefix IMM CIM ID 0037...

Page 79: ...A user disabled SNMPv1 or SNMPv3 or Traps Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0074 User Action Information only no action is required FQXSPEM4006I Alert Configuration Global Event Notification set by user arg1 RetryLimit arg2 RetryInterval arg3 EntryInterval arg4 A user changes the Global Event Notification settings Se...

Page 80: ...ired FQXSPEM4009I The UEFI Definitions have been changed UEFI Definitions change has been detected Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0152 User Action Information only no action is required FQXSPEM4010I UEFI Reported arg1 UEFI audit event logged Severity Info Serviceable No Automatically notify Support No Alert Catego...

Page 81: ...ller Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0202 User Action Information only no action is required FQXSPEM4014I The RAID controller has problem with the battery Please contact technical support to resolve this issue arg1 arg2 arg3 arg4 arg5 The RAID controller has problem with the battery Severity Info Service...

Page 82: ...ID controller detected one or more possible configuration changes within the subsystem Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0206 User Action Information only no action is required FQXSPEM4018I Enclosure Chassis issue detected with one or more units Please check the enclosure chassis units to repair the proble...

Page 83: ...y for correct operation arg1 arg2 arg3 arg4 arg5 Enclosure Chassis power supply has problem Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0210 User Action Information only no action is required FQXSPEM4023I One or more virtual drive are in abnormal status that may cause unavailable virtual drive Please check the event...

Page 84: ...Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0213 User Action Information only no action is required FQXSPEM4026I Drive error was detected by RAID controller Please contact technical support to resolve this issue arg1 arg2 arg3 arg4 arg5 Drive error was detected by RAID controller Severity Info Serviceable No Automatically notify Support Yes Alert Category System Other SNMP Tr...

Page 85: ... ID 0221 User Action Information only no action is required FQXSPEM4030I A scheduled operation on the RAID controller has encountered an issue Refer to RAID Logs under Server Management Local Storage for details arg1 arg2 arg3 arg4 arg5 The RAID controller has scheduled operation issue Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Pref...

Page 86: ...tion is required FQXSPFC4003I UEFI deployment boot mode is enabled for NextBoot UEFI deployment boot mode is enabled for NextBoot Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0197 User Action Information only no action is required FQXSPFC4004I UEFI deployment boot mode is enabled for NextAc UEFI deployment boot mode ...

Page 87: ...solve that event 3 Undo recent system changes settings or devices added Verify that the system boots Then re install options one at a time to locate the problem 4 Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error Update UEFI firmware if applicable 5 Remove and re install the CMOS battery on the system board in 30 seconds to clear CMOS co...

Page 88: ...etin or firmware update that applies to this error Update UEFI firmware if applicable 5 Remove and re install the CMOS battery on the system board in 30 seconds to clear CMOS contents If it boots successfully then restore the system settings 6 If the problem persists collect the Service Data log 7 Contact Lenovo Support FQXSPFW2001I The System ComputerSystemElementName has detected a POST Error de...

Page 89: ...f the problem still exist contact Lenovo support FQXSPIO0006N A software NMI has occurred on system ComputerSystemElementName This message is for the use case when an implementation has detected a Software NMI Severity Error Serviceable Yes Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0228 User Action Complete the following steps to solve 1 C...

Page 90: ...only please correct the error recorded in system log to resolve the error FQXSPIO0011N An Uncorrectable Error has occurred on SensorElementName This message is for the use case when an implementation has detected a Bus Uncorrectable Error Severity Error Serviceable Yes Automatically notify Support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0240 User Action Check http ...

Page 91: ...sts then contact Lenovo support FQXSPIO0015M Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName This message is for the use case when an implementation has detected a Fault in a slot Severity Error Serviceable Yes Automatically notify Support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0330 User Action Complete the following steps to f...

Page 92: ...nation has detected that a system has recovered from a Bus Timeout Severity Info Serviceable No Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0225 User Action Information only no action is required FQXSPIO2006I System ComputerSystemElementName has recovered from an NMI This message is for the use case when an implementation has detected a Soft...

Page 93: ...5 User Action Information only no action is required FQXSPIO2010I Bus SensorElementName has recovered from a Correctable Bus Error This message is for the use case when an implementation has detected that a system has recovered from a Bus Correctable Error Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0239 User Action I...

Page 94: ...e is for the use case when an implementation has detected that the usable Memory is insufficient for operation Severity Error Serviceable Yes Automatically notify Support No Alert Category Critical Memory SNMP Trap ID 41 CIM Prefix PLAT CIM ID 0132 User Action Complete the following steps 1 Ensure one or more DIMMs have been installed in the compute node 2 Resolve existing memory errors if they ar...

Page 95: ...n has detected a Memory uncorrectable error Severity Error Serviceable Yes Automatically notify Support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Prefix PLAT CIM ID 0138 User Action Complete the following steps 1 If the compute node has recently been installed moved serviced or upgraded verify that the DIMM is properly seated and visually verify that there is no foreign object in any ...

Page 96: ... are in place clean and correctly installed 3 Make sure that the room temperature is within operating specifications 4 If the problem persists and there are no other DIMMs with the same indication replace the DIMM FQXSPMA0011G Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName This message is for the use case when an implementation has detected that the Memor...

Page 97: ...il the problem is solved 1 Check the event log of XClarity Controller for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the enclosure is not obstructed and that fillers are in place clean and correctly installed 3 Make sure that the room temperature is within operating specifications 4 If the problem remains and no other DIMMs have the same indication repl...

Page 98: ...d Severity Info Serviceable No Automatically notify Support No Alert Category Critical Memory SNMP Trap ID 41 CIM Prefix PLAT CIM ID 0185 User Action Information only no action is required FQXSPMA2007I Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered This message is for the use case when an implementation has detected a Memory Scrub failure recovery Severity...

Page 99: ...uld be related to this problem 2 If no problem is observed on the DIMM connectors or the problem persists replace the DIMM identified by LightPath and or event log entry 3 If problem recurs on the same DIMM connector replace the other DIMMs on the same memory channel 4 Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error 5 If problem rec...

Page 100: ... is for the use case where a Management Controller network has completed initialization Severity Info Serviceable No Automatically notify Support No Alert Category System BMC Network event SNMP Trap ID 37 CIM Prefix IMM CIM ID 0001 User Action Information only no action is required FQXSPNM4001I Ethernet Data Rate modified from arg1 to arg2 by user arg3 This message is for the use case where a user...

Page 101: ...er modifies the Ethernet Port MAC address setting Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0006 User Action Information only no action is required FQXSPNM4005I Ethernet interface arg1 by user arg2 This message is for the use case where a user enables or disabled the ethernet interface Severity Info Serviceable No Automatica...

Page 102: ...ceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0010 User Action Information only no action is required FQXSPNM4009I IP address of default gateway modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the default gateway IP address of a Management Controller Severity Info Serviceable No Automatically notify S...

Page 103: ...ix IMM CIM ID 0022 User Action Information only no action is required FQXSPNM4012I ENET arg1 IP Cfg HstName arg2 IP arg3 NetMsk arg4 GW arg5 This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0023 U...

Page 104: ...nly no action is required FQXSPNM4016I Domain name set to arg1 by user arg2 Domain name set by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0043 User Action Information only no action is required FQXSPNM4017I Domain Source changed to arg1 by user arg2 Domain source changed by user Severity Info Serviceable No Automatically...

Page 105: ...user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0047 User Action Information only no action is required FQXSPNM4021I IPv6 disabled by user arg1 IPv6 protocol is disabled by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0048 User Action Information only...

Page 106: ...No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0051 User Action Information only no action is required FQXSPNM4025I IPv6 static IP configuration disabled by user arg1 IPv6 static assignment method is disabled by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0052 User Action Information only no action is required ...

Page 107: ... Category none SNMP Trap ID CIM Prefix IMM CIM ID 0055 User Action Information only no action is required FQXSPNM4029I ENET arg1 IPv6 Static HstName arg2 IP arg3 Pref arg4 GW arg5 IPv6 Static address is active Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0056 User Action Information only no action is required FQXSPNM4030I ENET ...

Page 108: ...ed 1 Make sure that the XCC BMC manegment network cable is connected and the network ports is active 2 Make sure that there is a DHCPv6 server on the network that can assign an IP address to the XCC BMC 3 If problem persists collect Service Data log 4 Contact Lenovo Support FQXSPNM4033I Telnet port number changed from arg1 to arg2 by user arg3 A user has modified the telnet port number Severity In...

Page 109: ...e No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0064 User Action Information only no action is required FQXSPNM4037I CIM XML HTTP port number changed from arg1 to arg2 by user arg3 A user has modified the CIM HTTP port number Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0065 User Acti...

Page 110: ...efix IMM CIM ID 0068 User Action Information only no action is required FQXSPNM4041I Syslog port number changed from arg1 to arg2 by user arg3 A user has modified the Syslog receiver port number Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0069 User Action Information only no action is required FQXSPNM4042I Remote Presence port...

Page 111: ...ction is required FQXSPNM4045I DNS servers set by user arg1 UseAdditionalServers arg2 PreferredDNStype arg3 IPv4Server1 arg4 IPv4Server2 arg5 IPv4Server3 arg6 IPv6Server1 arg7 IPv6Server2 arg8 IPv6Server3 arg9 A user configures the DNS servers Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0088 User Action Information only no act...

Page 112: ...User arg1 has initiated a TKLM Server Connection Test to check connectivity to server arg2 User initiated a TKLM Server Connection test Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0159 User Action Information only no action is required FQXSPNM4050I User arg1 has initiated an SMTP Server Connection Test User initiated an SMTP S...

Page 113: ...vo XClarity Administrator has been arg1 by user arg2 DNS discovery of Lenovo XClarity Administrator Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0217 User Action Information only no action is required FQXSPNM4054I The hostname from DHCP is arg1 by user arg2 This message is for getting hostname from DHCP Severity Info...

Page 114: ... Info Serviceable No Automatically notify Support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Prefix IMM CIM ID 0250 User Action Information only no action is required FQXSPOS4000I OS Watchdog response arg1 by arg2 This message is for the use case where an OS Watchdog has been enabled or disabled by a user Severity Info Serviceable No Automatically notify Support No Alert Catego...

Page 115: ... 0029 User Action Complete the following steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the BMC Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog 5 Check the integrity of the installed operating system 6 If problem persists collect Service Data log 7 Contact ...

Page 116: ...fy Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0231 User Action Information only no action is required FQXSPOS4006I Host Power On password cleared This message is for the use case where Host Power On password cleared Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0232 User Action Inform...

Page 117: ...n is required FQXSPOS4010I OS Crash Video Capture Failed This message is for the use case where OS Crash Video Capture Failed Severity Error Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0236 User Action Complete the following steps until the problem is solved 1 Check if the OS watchdog is enabled 2 Check if the crash video recordi...

Page 118: ...upport No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0082 User Action Information only no action is required FQXSPPP4003I Server arg1 scheduled for every arg2 at arg3 by user arg4 A user configured a recurring Server Power Action Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0083 User Action Information only no actio...

Page 119: ...M CIM ID 0114 User Action Information only no action is required FQXSPPP4007I The maximum power cap value changed from arg1 watts to arg2 watts Maximum Power Cap value changed Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0115 User Action Information only no action is required FQXSPPP4008I The soft minimum power cap value change...

Page 120: ...as activated by user arg1 Power capping activated by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0119 User Action Information only no action is required FQXSPPP4012I Power capping was deactivated by user arg1 Power capping deactivated by user Severity Info Serviceable No Automatically notify Support No Alert Category none...

Page 121: ...ngs mode turned on by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0123 User Action Information only no action is required FQXSPPP4016I Dynamic Power Savings mode has been turned off by user arg1 Dynamic Power Savings mode turned off by user Severity Info Serviceable No Automatically notify Support No Alert Category none S...

Page 122: ... User Action Information only no action is required FQXSPPP4020I The measured power value has returned below the power cap value Power exceeded cap recovered Severity Info Serviceable No Automatically notify Support No Alert Category Warning Power SNMP Trap ID 164 CIM Prefix IMM CIM ID 0130 User Action Information only no action is required FQXSPPP4021I The new minimum power cap value has returned...

Page 123: ...ID 22 CIM Prefix IMM CIM ID 0167 User Action Information only no action is required FQXSPPP4024I The server was reset via push button Server was reset via push button Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0168 User Action Information only no action is required FQXSPPP4025I The server was powered up via power p...

Page 124: ...ically powered on because the power restore policy is set to always restore Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0172 User Action Information only no action is required FQXSPPP4029I The server was automatically powered on because the power restore policy is set to restore previous power state Server was autom...

Page 125: ...4032I The server was soft reset Server was soft reset Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0176 User Action Information only no action is required FQXSPPP4033I The server was powered up via Real Time Clock scheduled power on Server was powered up via Real Time Clock scheduled power on Severity Info Serviceabl...

Page 126: ...upport No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0180 User Action Information only no action is required FQXSPPP4037I The server was powered off when the watchdog expired Server was powered off when the watchdog expired Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0181 User Action Informati...

Page 127: ...fo Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0184 User Action Information only no action is required FQXSPPP4041I The server was powered off via Real Time Clock scheduled power off Server was powered up via Real Time Clock scheduled power off Severity Info Serviceable No Automatically notify Support No Alert Category System Oth...

Page 128: ... User Action Information only no action is required FQXSPPP4045I Management Controller arg1 reset was initiated by XCC firmware Management Controller reset was initiated by XCC firmware Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0189 User Action Information only no action is required FQXSPPP4047I Management Control...

Page 129: ...n is required FQXSPPP4050I Management Controller arg1 reset was initiated to activate PFR Firmware Management Controller reset was initiated to activate PFR Firmware Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0253 User Action Information only no action is required FQXSPPR0000I ManagedElementName detected as present...

Page 130: ...hat the room temperature is within operating specifications 4 Make sure that the processor 1 heat sink is securely installed 5 Make sure that the processor 1 heat sink is installed correctly and the thermal interface is correctly applied 6 Trained technician only Back up data and remove the existing components which have already been installed in the defective node Then replace the defective node ...

Page 131: ...iceable Yes Automatically notify Support Yes Alert Category Critical CPU SNMP Trap ID 40 CIM Prefix PLAT CIM ID 0044 User Action Complete the following steps 1 If the system board or firmware has been updated check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error 2 If the problem persists collect Service Data log 3 Contact Lenovo Su...

Page 132: ...sage is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted Severity Error Serviceable Yes Automatically notify Support No Alert Category Critical CPU SNMP Trap ID 40 CIM Prefix PLAT CIM ID 0816 User Action Complete the following steps 1 Check the Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error Then reboot the syst...

Page 133: ...tomatically notify Support No Alert Category Critical CPU SNMP Trap ID 40 CIM Prefix PLAT CIM ID 0185 User Action Information only no action is required FQXSPPW0001I PowerSupplyElementName has been added to container PhysicalPackageElementName This message is for the use case when an implementation has detected a Power Supply has been added Severity Info Serviceable No Automatically notify Support...

Page 134: ...ange Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0098 User Action Information only no action is required FQXSPPW0006I PowerSupplyElementName has lost input This message is for the use case when an implementation has detected a Power Supply that has input that has been lost Severity Warning Serviceable No Automatically...

Page 135: ...rity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0108 User Action Information only no action is required FQXSPPW0031J Numeric sensor NumericSensorElementName going low lower non critical has asserted This message is for the use case when an implementation has detected a Lower Non critical sensor going low has asserted Severity...

Page 136: ...CIM Prefix PLAT CIM ID 0494 User Action Complete the following steps 1 Reseat the identified compute node 2 If the specified sensor is system board 12V ensure PDB is installed correcly and check the XClarity Controller event log for power supply related issues and resolve those issues 3 If the specified sensor is system board 3 3V or system board 5V trained technician only replace the defective no...

Page 137: ... ID 1 CIM Prefix PLAT CIM ID 0522 User Action Complete the following steps 1 Reseat the faulty node in the DA240 Enclosure AC cycle 2 Check if multiple compute nodes in the DA240 Enclosure are reporting SysBrd Vol fault 3 If the fault is reported by one single node replace the failing node with a good one 4 If fault follows the node please replace the defective node tray trained technician only 5 ...

Page 138: ...ap ID 164 CIM Prefix PLAT CIM ID 0089 User Action Information only no action is required FQXSPPW2005I PowerSupplyElementName has returned to a Normal Input State This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefi...

Page 139: ...MP Trap ID 24 CIM Prefix PLAT CIM ID 0107 User Action Information only no action is required FQXSPPW2031I Numeric sensor NumericSensorElementName going low lower non critical has deasserted This message is for the use case when an implementation has detected a Lower Non critical sensor going low has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category Warning Volt...

Page 140: ...ical from normal Severity Info Serviceable No Automatically notify Support No Alert Category Warning Power SNMP Trap ID 164 CIM Prefix PLAT CIM ID 0521 User Action Information only no action is required FQXSPPW2061I Sensor SensorElementName has transitioned to a less severe state from critical This message is for the use case when an implementation has detected a Sensor transition to less severe f...

Page 141: ...ted that Post Error has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0185 User Action Information only no action is required FQXSPSD0000I The StorageVolumeElementName has been added This message is for the use case when an implementation has detected a Drive has been Added Severity Info Serviceable No A...

Page 142: ...ce the drive FQXSPSD0002G Failure Predicted on StorageVolumeElementName for array ComputerSystemElementName This message is for the use case when an implementation has detected an Array Failure is Predicted Severity Warning Serviceable Yes Automatically notify Support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Prefix PLAT CIM ID 0168 User Action Replace drive 0 at the next mai...

Page 143: ...has been Enabled Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0170 User Action Information only no action is required FQXSPSD0005I Hot Spare enabled for drive arg1 in the enclosure chassis MTM SN arg2 This message is for the use case when an implementation has detected a Hot Spare has been Enabled Severity Info Service...

Page 144: ...cally notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0178 User Action Information only no action is required FQXSPSD0007L Array critical asserted on drive arg1 in the enclosure chassis MTM S N arg2 This message is for the use case when an implementation has detected that an Array is Critical Severity Error Serviceable Yes Automatically notify Support No Alert Cat...

Page 145: ...sage is for the use case when an implementation has detected a Drive has been Removed Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix PLAT CIM ID 0163 User Action Information only no action is required FQXSPSD2001I The StorageVolumeElementName has been enabled This message is for the use case when an implementation has detected a ...

Page 146: ...n Critiacal Array has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Prefix PLAT CIM ID 0175 User Action Information only no action is required FQXSPSD2006I Array in system ComputerSystemElementName has been restored This message is for the use case when an implementation has detected that a Failed Array has been R...

Page 147: ...ementation has detected a Drive has been Removed Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix PLAT CIM ID 0163 User Action Information only no action is required FQXSPSD2011I Failure no longer Predicted on drive arg1 in the enclosure chassis MTM S N arg2 This message is for the use case when an implementation has detected an Ar...

Page 148: ...message is for the use case when an implementation has detected that a Failed Array has been Restored Severity Info Serviceable No Automatically notify Support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Prefix PLAT CIM ID 0177 User Action Information only no action is required FQXSPSD2015I Array rebuild completed on drive arg1 in the enclosure chassis MTM S N arg2 This message i...

Page 149: ...mote Login SNMP Trap ID 30 CIM Prefix IMM CIM ID 0014 User Action Information only no action is required FQXSPSE4002I Security Userid arg1 using arg2 had arg3 login failures from WEB client at IP address arg4 This message is for the use case where a user has failed to log in to a Management Controller from a web browser Severity Info Serviceable No Automatically notify Support No Alert Category Sy...

Page 150: ...received Userid is arg1 from TELNET client at IP address arg2 This message is for the use case where a user has failed to log in to a Management Controller from a telnet session Severity Info Serviceable No Automatically notify Support No Alert Category System Remote Login SNMP Trap ID 30 CIM Prefix IMM CIM ID 0019 User Action Make sure that the correct login ID and password are being used FQXSPSE...

Page 151: ...ssword FQXSPSE4008I SNMPv1 arg1 set by user arg2 Name arg3 AccessType arg4 Address arg5 A user changed the SNMP community string Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0075 User Action Information only no action is required FQXSPSE4009I LDAP Server configuration set by user arg1 SelectionMethod arg2 DomainName arg3 Server...

Page 152: ...ables or disables Secure CIM XML services Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0092 User Action Information only no action is required FQXSPSE4013I Secure LDAP arg1 by user arg2 A user enables or disables Secure LDAP services Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID C...

Page 153: ...nPeriod arg3 MinimumPasswordReuseCycle arg4 MinimumPasswordLength arg5 MinimumPasswordChangeInterval arg6 MaxmumLoginFailures arg7 LockoutAfterMaxFailures arg8 A user changes the Global Login Account Security Settings to Legacy Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0099 User Action Information only no action is required ...

Page 154: ...egory none SNMP Trap ID CIM Prefix IMM CIM ID 0103 User Action Information only no action is required FQXSPSE4021I User arg1 custom privileges set arg2 arg3 arg4 arg5 arg6 arg7 arg8 User account priveleges assigned Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0104 User Action Information only no action is required FQXSPSE4022I ...

Page 155: ...e SNMP Trap ID CIM Prefix IMM CIM ID 0107 User Action Information only no action is required FQXSPSE4025I SSH Client key removed from user arg1 User removed an SSH Client key Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0108 User Action Information only no action is required FQXSPSE4026I Security Userid arg1 had arg2 login fail...

Page 156: ...otify Support No Alert Category System Remote Login SNMP Trap ID 30 CIM Prefix IMM CIM ID 0153 User Action Information only no action is required FQXSPSE4029I Security Userid arg1 had arg2 login failures from SNMP client at IP address arg3 This message is for the use case where a user has failed to access a Management Controller from SNMP Severity Info Serviceable No Automatically notify Support N...

Page 157: ...Controller Severity Info Serviceable No Automatically notify Support No Alert Category System Remote Login SNMP Trap ID 30 CIM Prefix IMM CIM ID 0157 User Action Information only no action is required FQXSPSE4033I Login ID arg1 from arg2 at IP address arg3 has been logged off This message is for the use case where a user has been logged off of a Management Controller Severity Info Serviceable No A...

Page 158: ...Prefix IMM CIM ID 0190 User Action Information only no action is required FQXSPSE4037I Crypto mode modified from arg1 to arg2 by user arg3 Crypto mode modified Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0218 User Action Information only no action is required FQXSPSE4038I Minimum TLS level modified from arg1 to arg2...

Page 159: ... arg2 login failures from a SFTP client at IP address arg3 This message is for the use case where a user has failed to log in to a Management Controller from SFTP Severity Info Serviceable No Automatically notify Support No Alert Category System Remote Login SNMP Trap ID 30 CIM Prefix IMM CIM ID 0230 User Action Information only no action is required FQXSPSE4042I The third party password function ...

Page 160: ...been arg2 This message is for the use case where a user successfully manage the third party password salt Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0241 User Action Information only no action is required FQXSPSE4046I The third party password of the user arg1 has been retrieved This message is for the use case wher...

Page 161: ...ly notify Support No Alert Category none SNMP Trap ID 22 CIM Prefix IMM CIM ID 0248 User Action Information only no action is required FQXSPSE4050I arg1 sent IPMI command from arg2 raw data arg3 arg4 arg5 This message is for the use case where IPMI command to be sent Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0251 ...

Page 162: ...r Action Information only no action is required FQXSPSS4000I Management Controller Test Alert Generated by arg1 This message is for the use case where a user has generated a Test Alert Severity Info Serviceable No Automatically notify Support No Alert Category System other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0040 User Action Information only no action is required FQXSPSS4001I Server General Sett...

Page 163: ...enerated by user arg1 Test Call Home generated by user Severity Info Serviceable No Automatically notify Support Yes Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0134 User Action Information only no action is required FQXSPSS4005I Manual Call Home by user arg1 arg2 Manual Call Home by user Severity Info Serviceable No Automatically notify Support Yes Alert Category none SNMP Trap ID CIM ...

Page 164: ...Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0225 User Action Information only no action is required FQXSPSS4009I System enters LXPM maintenance mode The system enters maintenance mode Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0226 User Action Information only no action is required ...

Page 165: ...he Date and Time settings Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0079 User Action Information only no action is required FQXSPTR4002I Synchronize time setting by user arg1 Mode Sync with NTP Server NTPServerHost1 arg2 arg3 NTPServerHost2 arg4 arg5 NTPServerHost3 arg6 arg7 NTPServerHost4 arg8 arg9 NTPUpdateFrequency arg10 ...

Page 166: ...Serviceable No Automatically notify Support No Alert Category Warning Other SNMP Trap ID 60 CIM Prefix PLAT CIM ID 0518 User Action Information only no action is required FQXSPUN0018J Sensor SensorElementName has transitioned from normal to non critical state This message is for the use case when an implementation has detected a Sensor transitioned to non critical from normal Severity Warning Serv...

Page 167: ...Lenovo support site for an applicable service bulletin or firmware update that applies to this error 2 Reboot the system 3 If the error persists remove the existing components which have already been installed in the defective node Then replace the defective node tray and re install the components into the new node tray FQXSPUN0026I Device LogicalDeviceElementName has been added This message is fo...

Page 168: ...y Support No Alert Category Warning Other SNMP Trap ID 60 CIM Prefix PLAT CIM ID 0521 User Action Information only no action is required FQXSPUN2019I Sensor SensorElementName has transitioned to a less severe state from critical This message is for the use case when an implementation has detected a Sensor transition to less severe from critical Severity Info Serviceable No Automatically notify Sup...

Page 169: ...e Software Version Severity Error Serviceable Yes Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0446 User Action Complete the following steps to solve 1 If the problem still exists update the firmware to the latest version 2 Trained technician only reseat the compute node 3 If the problem still exists please contact Lenovo support FQXSPUP4000I...

Page 170: ...on only no action is required FQXSPUP4002I Flash of arg1 from arg2 failed for user arg3 This message is for the use case where a user has not flashed the firmware component from the interface and IP address due to a failure Severity Info Serviceable No Automatically notify Support No Alert Category System other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0036 User Action Information only no action is re...

Page 171: ...de is supported for the cluster solution before you update the code 3 If problem persists collect Service Data log 4 Contact Lenovo Support FQXSPUP4005I FPGA firmware mismatch between nodes servers arg1 and arg2 Please attempt to flash the FPGA firmware to the same level on all nodes servers A mismatch of FPGA firmware has been detected between nodes servers Severity Error Serviceable No Automatic...

Page 172: ... message is for the use case when an implementation has detected a Poweroff by Watchdog has occurred Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0372 User Action Information only no action is required FQXSPWD0003I Power cycle of system ComputerSystemElementName initiated by watchdog WatchdogElementName This message is...

Page 173: ...tected a Watchdog Timer interrupt occurred Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0376 User Action Information only no action is required Chapter 3 XClarity Controller events 169 ...

Page 174: ...170 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference ...

Page 175: ...tenance Error The event is a failure or critical condition that impairs service or an expected function User Action Indicates what actions you should perform to solve the event Perform the steps listed in this section in the order shown until the problem is solved If you cannot solve the problem after performing all steps contact Lenovo Support UEFI events organized by severity The following table...

Page 176: ...29I The PFA of DIMM arg1 has been deasserted after applying PPR for this DIMM arg2 Informational FQXSFMA0046I DIMM arg1 is disabled because it is Intel Optane PMEM that is not supported on current platform Informational FQXSFPU0020I The UEFI firmware image capsule signature is invalid Informational FQXSFPU0021I The TPM physical presence state has been cleared Informational FQXSFPU0023I Secure Boot...

Page 177: ...Health Status Driver Warning FQXSFDD0007G Security Key Lifecycle Manager SKLM IPMI Error Warning FQXSFIO0008M An intra board UPI dynamic link width reduction has been detected on the link between processor arg1 port arg2 and processor arg3 port arg4 Warning FQXSFIO0009M An inter board UPI dynamic link width reduction has been detected on the link between processor arg1 port arg2 and processor arg3...

Page 178: ...l Optane PMEM persistent memory interleave set is missing Warning FQXSFMA0037G Intel Optane PMEM interleave set DIMM arg1 is migrated from another system Platform ID arg2 these migrated PMEMs are not supported nor warranted in this system Warning FQXSFMA0038K All Intel Optane PMEMs could not be auto unlocked because of no passphrase Warning FQXSFMA0039K One or more Intel Optane PMEMs could not be ...

Page 179: ...rg1 port arg2 and processor arg3 port arg4 Error FQXSFIO0006M An inter board UPI failure has been detected on the link between processor arg1 port arg2 and processor arg3 port arg4 Error FQXSFIO0007M An error has been detected by the IIO on Bus arg1 The value of Global Fatal Error Status register is arg2 The value of Global Non Fatal Error Status register is arg3 Please check error logs for additi...

Page 180: ...r Sparing Mode Please correct memory configuration arg1 Error FQXSFMA0023M Error has occurred in NVDIMM flash NVDIMM backup restore may not operate correctly arg1 Error FQXSFMA0024M Error has occurred in NVDIMM Supercap NVDIMM backup restore may not operate correctly arg1 Error FQXSFMA0025M NVDIMM Supercap has been disconnected NVDIMM will lose its backup ability until this is corrected arg1 Error...

Page 181: ...cted for one or more processors Error FQXSFPU0016N A processor within the system has failed the BIST Error FQXSFPU0017G A processor microcode update failed Error FQXSFPU0018N CATERR IERR has asserted on processor arg1 Error FQXSFPU0019N An uncorrectable error has been detected on processor arg1 Error FQXSFPU0030N A firmware fault has been detected in the UEFI image Error FQXSFPU0031N The number of...

Page 182: ...oot Required Controller Severity Warning User Action Complete the following steps 1 No action required system will reboot at the end of POST 2 Reflash the adapter firmware 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFDD0004M DRIVER HEALTH PROTOCOL Reports System Shutdown Required Controller Severity Fatal User Action Complete the following steps 1 Reboot the sy...

Page 183: ...nfo User Action Complete the following steps 1 This event should be followed by a recent FQXSFIO0005M FQXSFIO0006M event denoting some UPI links failure which caused UPI topology downgrade 2 Solve the event FQXSFIO0005M FQXSFIO0006M at first then this event should be solved automatically 3 If no recent or after fixing FQXSFIO0005M FQXSFIO0006M event this event still persists collect Service Data l...

Page 184: ...he IIO on Bus arg1 The value of Global Fatal Error Status register is arg2 The value of Global Non Fatal Error Status register is arg3 Please check error logs for additional downstream device error data Severity Error User Action Complete the following steps 1 Check Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error 2 If t...

Page 185: ...oblem persists collect Service Data logs 4 Contact Lenovo Support FQXSFIO0011M A PCIe parity error has occurred on Bus arg1 Device arg2 Function arg3 The Vendor ID for the device is arg4 and the Device ID is arg5 The Physical slot number is arg6 Severity Error User Action Complete the following steps 1 Check Lenovo support site for an applicable device driver firmware update version of service inf...

Page 186: ...Warning User Action Complete the following steps 1 If this PCIe device and or any attached cables were recently installed moved serviced or upgraded reseat adapter and any attached cables 2 Check Lenovo support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error NOTE It may be necessary to disable unused option ROMs from UEFI F1 setup OneCLI utili...

Page 187: ...e XCC IFM may not be deployed correctly Severity Error User Action Complete the following steps 1 Update all system firmware including adapter firmware to the latest levels Note If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before the update 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFIO0...

Page 188: ...ng steps 1 Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error 2 Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error 3 Check the system spec to make sure that the PCIe device or NVME disk is installed in the compatible PCIe slot or bay and a compatible cable ...

Page 189: ...quired firmware updates 2 If this device and or any attached cables were recently installed moved serviced or upgraded a a Reseat Adapter and any attached cables b b Reload Device Driver c c If device is not recognized reconfiguring slot to Gen1 or Gen2 may be required Gen1 Gen2 settings can be configured via F1 Setup System Settings Devices and I O Ports PCIe Gen1 Gen2 Gen3 Speed Selection or the...

Page 190: ...is installed in the compatible bay and a compatible cable is used If not performance of this device might be impacted 4 If the problem persists collect Service Data logs 5 Contact Lenovo Support FQXSFMA0001I DIMM arg1 Disable has been recovered arg2 Severity Info User Action Information only no action is required FQXSFMA0001M DIMM arg1 has been disabled due to an error detected during POST arg2 Se...

Page 191: ...o system memory has been detected arg1 Severity Error User Action Complete the following steps 1 Ensure one or more supported DIMMs are installed in the correct population sequence 2 If the system has light path then check for any lit DIMM connector LEDs and if found reseat those DIMMs Alternatively i e if light path is not available the same can be accomplished using XCC GUI 3 Swap DIMMs between ...

Page 192: ...nal event is not logged again FQXSFMA0007I arg1 DIMM number arg2 has been replaced arg3 Severity Info User Action Complete the following steps 1 If this information event is logged in the XCC event log the server does not have qualified memory installed 2 The memory installed may not be covered under warranty 3 Without qualified memory speeds supported above industry standards will not be enabled ...

Page 193: ... the DIMM connectors are correctly populated for mirroring mode according to the service information for this product 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFMA0010I Invalid memory configuration for Sparing Mode has been recovered arg1 Severity Info User Action Information only no action is required FQXSFMA0010K Invalid memory configuration for Sparing Mod...

Page 194: ...ies to this memory error 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFMA0013I Mirror Fail over complete DIMM arg1 has failed over to to the mirrored copy arg2 Severity Info User Action Check the system event log for uncorrected DIMM failures and replace those DIMMs FQXSFMA0014I Memory spare copy initiated arg1 Severity Info User Action Information only no actio...

Page 195: ...rmware update that applies to this memory error 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFMA0025M NVDIMM Supercap has been disconnected NVDIMM will lose its backup ability until this is corrected arg1 Severity Error User Action Complete the following steps 1 If the server has recently been installed moved serviced or upgraded verify that the DIMM is properly...

Page 196: ...nt denoting detected change in DIMM population that could be related to this problem 2 Boot to F1 setup and enable the DIMM Reboot the system 3 Update UEFI firmware to the latest version 4 If the problem persists collect Service Data logs 5 Contact Lenovo Support FQXSFMA0028K Memory Capacity exceeds CPU limit arg1 Severity Error User Action Complete the following steps 1 Remove AC power from the s...

Page 197: ...ane PMEM DIMM health status in one of the following ways a Run PMEM test under LXPM diagnostic Look for Percentage Remaining of spare blocks b Check for Remaining Life of spare blocks on the XCC Web GUI 2 Back up data 3 Check if the PMEM meets warranty terms a If the PMEM meets the warranty terms contact Lenovo Support for PMEM replacement b If the PMEM does not meet the warranty terms order a new...

Page 198: ...MEMs 4 Move all PMEMs of error message FQXSFMA0034M logs to the correct location 5 If the problem persists collect Service Data logs 6 Contact Lenovo Support FQXSFMA0034M DIMM arg1 UID arg2 of Intel Optane PMEM persistent memory interleave set should be moved to DIMM slot arg3 in sequence Severity Warning User Action Complete the following steps 1 Collect XCC Service Data 2 Power off system 3 Deta...

Page 199: ... Move the PMEM back to the original machine or same machine type platform or backup the persistent region data and delete namespace disable security security erase follow PMEM guide to create new goal if the target installed system support PMEM 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFMA0038K All Intel Optane PMEMs could not be auto unlocked because of no p...

Page 200: ...d Please verify PMEM configuration is valid Severity Warning User Action Complete the following steps 1 Check system spec and follow the rules for populating PMEM in correct order 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFMA0041K Near Memory Far Memory ratio 1 arg1 arg2 for Intel Optane PMEM configuration is not in recommended range 1 4 1 16 Severity Warning...

Page 201: ...Service Data log 3 Contact Lenovo Support FQXSFPU0001N An unsupported processor has been detected Severity Error User Action Complete the following steps 1 Check Lenovo support site for a firmware update required for this processor and install that update if applicable 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFPU0002N An invalid processor type has been detec...

Page 202: ...If this is a newly installed option ensure that matching Processors are installed in the correct Processor sockets 2 Check Lenovo support site for an applicable service bulletin that applies to this Processor error 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFPU0005K A mismatch between the maximum allowed UPI link speed has been detected for one or more process...

Page 203: ...e that applies to this processor error 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFPU0009K An external clock frequency mismatch has been detected for one or more processors Severity Error User Action Complete the following steps 1 Verify that the processor is a valid option that is listed as a Server Proven device for this system If not remove the Processor an...

Page 204: ...rrect processor sockets Correct any mismatch found 2 Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFPU0013K A processor model mismatch has been detected for one or more processors Severity Error User Action Complete the following steps 1 Verify...

Page 205: ...If the processor or firmware was just updated check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFPU0017G A processor microcode update failed Severity Error User Action Complete the following steps 1 Check Lenovo support site for an applicable servi...

Page 206: ...Reboot the system 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFPU0023G Secure Boot Image Verification Failure Warning Severity Warning User Action Complete the following steps 1 It s a security warning message when user want to boot from an unauthorized UEFI image or OS while Secure Boot is enabled and Secure Boot Mode is in User Mode If customer does not want ...

Page 207: ... at a time to locate the problem 4 If problem persists save customer s UEFI configurations then remove and re install CMOS battery for 30 seconds to clear CMOS contents If it boots successfully then restore system settings 5 If the problem persists collect Service Data logs 6 Contact Lenovo Support FQXSFPU0031N The number of POST attempts has reached the value configured in F1 setup The system has...

Page 208: ...1 Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error 2 Reboot the system 3 Check and reverse any recent changes to system settings or the Operating System 4 If the problem persists collect Service Data logs 5 Contact Lenovo Support FQXSFPU4033F TPM Firmware recovery is in progress Please DO NOT power off or reset system Severity Warning ...

Page 209: ...ata logs 4 Contact Lenovo Support FQXSFPU4041I TPM Firmware update is in progress Please DO NOT power off or reset system Severity Info User Action Information only no action is required FQXSFPU4042I TPM Firmware update is finished rebooting system to take effect Severity Info User Action Information only no action is required FQXSFPU4043G TPM Firmware update aborted System is rebooting Severity W...

Page 210: ...ollect Service Data logs 3 Contact Lenovo Support FQXSFPU4052G TPM_POLICY is not locked Severity Warning User Action Complete the following steps 1 Reboot the system 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFPU4053G System TPM_POLICY does not match the planar Severity Warning User Action Complete the following steps 1 Remove any newly added TPM card from the...

Page 211: ... User Action Information only no action is required FQXSFPU4058I Secure Boot Setting is changed from enabled to disabled Severity Warning User Action Information only no action is required FQXSFPU4059I User requested to skip freezing lock of AHCI attached SATA drives System UEFI accepted the request and will execute priot to OS boot Severity Info User Action Complete the following steps 1 Change S...

Page 212: ...085I Host WOL boot order has been changed Severity Info User Action Information only no action is required FQXSFPW0001L CMOS has been cleared Severity Warning User Action Complete the following steps 1 If the CMOS clear was user initiated this event can be safely ignored and no further action is required 2 If the system was recently installed moved or serviced make sure the battery is properly sea...

Page 213: ...ake sure XCC and UEFI FW are operating with same compatible level 3 Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error 4 Reflash XCC Firmware 5 If the problem persists collect Service Data logs 6 Contact Lenovo Support FQXSFSM0007I The XCC System Event log SEL is full Severity Info User Action Complete the following steps 1 Use BMC Web Interf...

Page 214: ...ort FQXSFSR0002I arg1 GPT corruption recovered DiskGUID arg2 Severity Info User Action Information only no action is required FQXSFSR0003G The number of boot attempts has been exceeded No bootable device found Severity Warning User Action Complete the following steps 1 Remove AC power from the system 2 Connect at least one bootable device ot the system 3 Connect AC power to the system 4 Power on s...

Page 215: ... Error The event is a failure or critical condition that impairs service or an expected function User Action Indicates what actions you should perform to solve the event Perform the steps listed in this section in the order shown until the problem is solved If you cannot solve the problem after performing all steps contact Lenovo Support LXPM V3 events organized by severity The following table lis...

Page 216: ...art to update window driver Informational FQXPMUP0103I Start to update linux driver Informational FQXPMUP0104I Start to update UEFI Informational FQXPMUP0105I Start to update BMC Informational FQXPMUP0106I Successfully updated the firmware Informational FQXPMVD0003I Update VPD data successfully Informational FQXPMCL0001K Bootx64 efi is not found Failed to Boot OS Warning FQXPMCL0002K Failed to rea...

Page 217: ...re not compatible Warning FQXPMUP0003K Unable to obtain the minimum level of UEFI Warning FQXPMUP0004K Unable to obtain the installed version of UEFI Warning FQXPMUP0005K Unable to obtain the installed version of BMC Warning FQXPMUP0006K Unable to obtain the installed version of LXPM Warning FQXPMUP0007K Unable to obtain the installed version of linux driver Warning FQXPMUP0008K Unable to obtain t...

Page 218: ...rd drive is not supported by uEFI while LXPM send command to test hard drive Error FQXPMUP0201M BMC communication failed EMMC2USB mount failure Failed to update the firmware Error FQXPMUP0202M Transfer the update package error Failed to update the firmware Error FQXPMUP0203M BMC communication failed EMMC2USB unmount failure Failed to update the firmware Error FQXPMUP0204M BMC communication failed ...

Page 219: ...hnical support FQXPMCL0003K BMC communication failed DRIVER Mount Failure Severity Warning User Action 1 Ensure proper operation of the virtual USB connection 2 Restart BMC via supported method and reboot the system 3 Reflash BMC firmware 4 Clone the image over and retry the operation 5 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds befo...

Page 220: ... the RAID adapter and disk drives are normal 4 Verify proper physical connection of the disk drive SAS expander if applicable and RAID adapter 5 Reboot the machine and retry the export of the RAID configuration 6 If the problem persists please contact technical support FQXPMCL0007I Import raid config successfully Severity Info User Action Information only no action is required FQXPMCL0007K Failed ...

Page 221: ...ailed to import uefi settings Severity Warning User Action 1 Ensure proper connection to USB network drive and retry the uEFI setting import 2 Ensure that same system model type to import the uEFI setting and UEFI version should be the same 3 Reboot and try to import a new clone of the UEFI settings 4 Reflash UEFI firmware 5 If the problem persists please contact technical support FQXPMCL0010I Exp...

Page 222: ... please contact technical support FQXPMEM0001M Unable to locate LXPM firmware image Severity Error User Action 1 Restart BMC via supported method and reboot the system 2 Reflash the LXPM 3 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 4 If the problem persists ple...

Page 223: ...ttings Select Console Redirection Change the setting to Disable and save Next reboot the system 2 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 3 If the problem persists please contact technical support FQXPMEM0008M Diagnostic image cannot be launched as the image...

Page 224: ...try the operation again 5 If the problem persists contact technical support FQXPMER0004I Internal storage drives erased successfully Severity Info User Action Information only no action is required FQXPMER0004M Failed to clear system logs Severity Error User Action 1 Restart BMC via supported method and reboot the system 2 Retry this operation again 3 If the problem persists contact technical supp...

Page 225: ...essfully Severity Info User Action Information only no action is required FQXPMNM0001G Failed to set new BMC network parameters Severity Warning User Action 1 Ensure input parameters are valid 2 Wait for one minute and retry the setting 3 Restart BMC via supported method and reboot the system 4 Retry the setting change 5 Use UEFI setup to change parameters optional FQXPMNM0002I Set BMC network par...

Page 226: ...r operation of the virtual USB connection 2 Restart BMC via supported method and reboot the system 3 Reflash BMC firmware 4 Retry OS deployment 5 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 6 If the problem persists please contact technical support FQXPMOS0004K ...

Page 227: ...lem persists please contact technical support FQXPMOS0007K Failed to read License RTF file Severity Warning User Action 1 Restart BMC via supported method and reboot the system 2 If the problem persists reflash BMC firmware 3 Use another OS media USB DVD or USB key 4 Retry OS deployment 5 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds be...

Page 228: ...red while the device was executing its self test Severity Error User Action 1 Remove A C from the server and reseat all drives backplanes RAID adapters expanders if any and cables 2 Ensure device firmware is at the latest level 3 Retry the test 4 If the problem persists please contact technical support FQXPMSD0003M self test completed having a test element that failed and the test element that fai...

Page 229: ...Ensure device firmware is at the latest level 3 Retry the test 4 If the problem persists please contact technical support FQXPMSD0007M Hard Drive s not found Severity Error User Action 1 Remove A C from the server and reseat all drives backplanes RAID adapters expanders if any and cables 2 Ensure device firmware is at the latest level 3 Verify that the same Error is present in BMC or OneCLI invent...

Page 230: ...the problem persists please contact technical support FQXPMSR0001K Found unsupported RAID adapter Severity Warning User Action 1 Check the following Lenovo support site for information on supported RAID adapters http www lenovo com us en serverproven index shtml 2 Ensure RAID adapter LXPM and UEFI firmware are at the latest levels 3 If the problem persists please contact technical support FQXPMSR0...

Page 231: ...g User Action 1 Ensure LXPM and RAID adapter firmware are at the latest levels 2 Ensure the state of RAID adapter and disk drives are both healty 3 Verify proper physical connection of the disk drive SAS expander if applicable and RAID adapter 4 Reboot the machine and retry to remove the existing virtual disk 5 If the problem persists please contact technical support FQXPMSR0032I Removed existing ...

Page 232: ...r on the host system 4 If the problem persists please contact technical support FQXPMUP0005K Unable to obtain the installed version of BMC Severity Warning User Action 1 Restart BMC via supported method and reboot the system 2 Reflash BMC firmware 3 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is re...

Page 233: ...e 3 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 4 If the problem persists please contact technical support FQXPMUP0101I Start to update LXPM Severity Info User Action Information only no action is required FQXPMUP0102I Start to update window driver Severity Info...

Page 234: ...ware Severity Error User Action 1 Ensure the update package is not corrupt undamaged and then retry the update 2 Ensure proper connection to USB network drive and retry the update 3 Restart BMC via supported method and BMC setting via uEFI setup or Restart Management Controller in BMC web UI Then reboot the system 4 If the problem persists reflash the BMC firmware 5 If the problem persists perform...

Page 235: ...he firmware Severity Error User Action 1 Restart BMC via supported method and reboot the system 2 Reflash BMC firmware 3 Perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 4 If the problem persists try a different Lenovo tool to perform the update eg XClarity Administr...

Page 236: ... and reboot the system 2 Reflash BMC firmware 3 If the problem persists perform AC reset or virtual reseat Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 4 If the problem persists please contact technical support FQXPMVD0001H Failed to get VPD data Severity Warning User Action 1 Press Back button an...

Page 237: ...eset or virtual reseat if step 1 failed Note When performing AC reset after powering off AC wait several seconds before powering on AC After AC power is restored power on the host system 3 If the problem persists please contact technical support FQXPMVD0012K Failed to set the TPM TPM card TCM policy Severity Warning User Action 1 Press Apply button on VPD update page 2 Reboot the system if step 1 ...

Page 238: ...234 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference ...

Page 239: ... to try to solve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system and any optional devices are turned on Check for updated software firmware and operating system device drivers for your Lenovo product The Lenovo Warranty terms and conditions state that you the owner of the Lenovo product are responsible for maintaining...

Page 240: ...ry Service data can be collected through the following tools Lenovo XClarity Provisioning Manager Use the Collect Service Data function of Lenovo XClarity Provisioning Manager to collect system service data You can collect existing system log data or run a new diagnostic to collect new data Lenovo XClarity Controller You can use the Lenovo XClarity Controller web interface or the CLI to collect se...

Page 241: ...ation about running the g ge et tiin nf fo or r see http sysmgt lenovofiles com help topic toolsctr_cli_lenovo onecli_r_getinfor_command html Contacting Support You can contact Support to obtain help for your issue You can receive hardware service through a Lenovo Authorized Service Provider To locate a service provider authorized by Lenovo to provide warranty service go to https datacentersupport...

Page 242: ...238 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference ...

Page 243: ...ntroller 43 events SMM2 5 events UEFI 171 211 F FPC events 5 G Getting help 235 H hardware service and support telephone numbers 237 help 235 L Lenovo XClarity Controller error messages 43 Lenovo XClarity Controller events 43 S service and support before you call 235 hardware 237 software 237 service data 236 SMM2 error messages 5 software service and support telephone numbers 237 support web page...

Page 244: ...240 ThinkSystem DA240 Enclosure and ThinkSystem SD630 V2 Compute Node Messages and Codes Reference ...

Page 245: ......

Page 246: ......

Search results

Summary of Contents for 7D1J

Reviews:

Related manuals for 7D1J

Brands by name

Popular brands

Lenovo 7D1J, Reference

Search results

Summary of Contents for 7D1J

Reviews:

Related manuals for 7D1J

Brands by name

Popular brands