Kyocera Copystar CS 3011i, Service Manual

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2RG/2RH
2-4-18
(6) System Error (Fxxxx) Outline
The document is described for the outline of the factors of the Fxxx errors that are not described in the self-diagnosis error code list.
Please utilize it as the measures when the system is not recovered after power off/on or it frequently occurs.
*: Please initially check the following when the error (Fxxx) is indicated.
- Check the DIMM (DDR memory) and neighboring parts: Check the contact on the control PWB by releasing and reinserting the DIMM.
If the error repeats after that, replace the DIMM.
Number Contents Verification procedure & check point Remarks Content
- It locks on a Welcome screen.
(Even if time passes for a definite period of time
in more than * notes, a screen does not
change) 1. Check the harness of the connection state of a connector between Panel<=>Main boards,
and perform an operation check.
2. Initialize HDD and perform an operation check.
(FULL of U024) *
3. U021 Controller backup initialization is carried out and an operation check is performed.
4. Exchange a PanelMain board and perform an operation check.
5. Exchange a Main board and perform an operation check.
6. It will get, if USBLOG is obtainable, and contact service headquarters.
* : only HDD standard model
* Execution of U024 will vanish user data
and the software installed.
Reinstallation is required. [Main <=> Panel]
Main PWB?YC12
Panel PWB?YC5
- It locks on a starting logo (Taskalfa/Ecosys)
screen.
(Even if time passes for a definite period of time
in more than * notes, a screen does not
change) 1. Check the mounting failure of optional equipment and perform an operation check.
2. Check the harness of the connection state of a connector between Engine<=>Main
boards, and perform an operation check.
3. Check the harness of the connection state of a connector between Panel<=>Main boards,
and perform an operation check.
4. Initialize HDD and perform an operation check.
(FULL of U024) *
5. U021 Controller backup initialization is carried out and an operation check is performed.
6. Exchange a Engine board and perform an operation check.
7. Exchange a PanelMain board and perform an operation check.
8. Exchange a Main board and perform an operation check.
9. It will get, if USBLOG is obtainable, and contact service headquarters.
* : only HDD standard model
* Execution of U024 will vanish user data
and the software installed.
Reinstallation is required. [Main <=> Engine]
Main PWB: YC63
Engine PWB: YC35
[Main <=> DP I/F PWB]
[Main <=> Panel]
Main PWB: YC12
Panel PWB: YC5
F000 CF000 will be displayed if * notes progress is
carried out for a definite period of time with a
Welcome screen.
The communication fault between Panel-Main
boards
Communication fault between Panel Core-Main
Core Notes 2 1. Check the harness of * (between Main board <=>HDD), and the connection state of a con-
nector between Panel<=>Main boards, and perform an operation check.
2. Check contact of a DDR memory (extracting) and perform an operation check.
If exchangeable, it will exchange and will perform an operation check.
3. Initialize HDD and perform an operation check.
(FULL of U024) *
4. U021 Controller backup initialization is carried out and an operation check is performed.
5. Exchange a Main board and perform an operation check.
6. Exchange a PanelMain board and perform an operation check.
7. It will get, if USBLOG is obtainable, and contact service headquarters.
* : only HDD standard model
* Note 2 : Only Dual Core CPU model
[Main <=> Panel]
Main PWB: YC12
Panel PWB: YC5
F12X Abnormality detecting in a Scan control section 1. Check the harness between Engine/DP<=>Main boards, and the connection state of a
connector, and perform an operation check.
2. Initialize HDD and perform an operation check.
(FULL of U024) *
3. U021 Controller backup initialization is carried out and an operation check is performed.
4. Exchange a DP I/F, Engine and SHD board and perform an operation check.
5. Exchange a Main board and perform an operation check.
6. Get USBLOG and contact service headquarters.
* Only HDD standard model
[Main <=> Engine]
Main PWB: YC64
Engine PWB: YC37
[Main <=> DP I/F PWB
[DP I/F <=> SHD]
DP I/F PWB: YC2
SHD PWB: YC3