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Chapter 5 — Troubleshoot the Printer

102

PC23 and PC43 Desktop Printer User Manual

Call Product Support

If you cannot find the answer to your problem in the
“Troubleshooting” section, go to the Intermec technical knowledge
base (Knowledge Central) at

intermec.custhelp.com

to review

technical information or to request customer support. If you still need
help after visiting Knowledge Central, call Product Support.

To talk to an Intermec Product Support representative in the U.S.A. or
Canada, call:

1-800-755-5505

Outside the U.S.A. and Canada, go to

www.intermec.com

and click

Contact Us

to find your local Intermec representative.

Before you call Intermec Product Support, make sure you have this
information ready:

•

Printer serial number

•

Printer configuration number

•

Firmware type and version

•

Printer command language

•

Wireless or serial port settings

•

Installed options

•

Media settings

•

Ethernet settings

•

Bluetooth settings

You can find all of this information on the printer web pages or on a
test label.

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Summary of Contents for PC23

Page 1: ...PC23 PC43 Desktop Printer PC23d PC43d PC43t User Manual ...

Page 2: ...e word Intermec the Intermec logo Fingerprint Ready to Work and SmartSystems are either trademarks or registered trademarks of Intermec by Honeywell For patent information please refer to www hsmpats com Wi Fi is a registered certification mark of the Wi Fi Alliance Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other countries...

Page 3: ... information to support the latest firmware version K10 05 How to select a printer command language on the icon printer How to print a test label in idle mode Updated media specifications Descriptions of the printer command languages How to print on RFID media 002 8 2012 Added or revised content New procedure for printing test labels from the icon printer New illustrations of the label dispenser a...

Page 4: ...iv PC23 and PC43 Desktop Printer User Manual ...

Page 5: ...con Front Panel 7 About the LCD Front Panel 8 About the Ready Screen 9 View Basic Printer and Connection Information 11 About the Main Menu 12 Navigate in the Main Menu 13 About the Onscreen Keypads 14 About the Printer Wizards 15 Use a Wizard 17 About Printer Command Languages 17 About Fingerprint 18 About Direct Protocol 18 About IPL 18 About ESim 18 About ZSim 19 About DSim 19 About Smart Print...

Page 6: ...ng 37 About Cut Off Printing 42 Load Media for Cut Off Printing 43 About the Label Dispenser 47 Load Media for the Label Dispenser 48 Load External Media 53 Load Ribbon 54 Use the Notchless Ribbon Core Adapter 58 Connect the Printer to Power 60 Use the Setup Wizard 61 How to Set Up an Icon Printer 62 Set Up an Icon Printer without a Network Option 62 Set Up an Icon Printer with Ethernet 63 Set Up ...

Page 7: ... a Wireless Network 77 Configure Wi Fi Communications from the Printer Web Page 80 About Bluetooth Communications 81 Connect to a Bluetooth Device by Reading a Bar Code 82 Connect to a Bluetooth Device Using a Wizard 82 Configure Bluetooth Communications from the Main Menu 83 Configure the Printer from the Web Page 83 About the USB Host Port 85 Connect a USB Device 85 4 Configure the Printer 87 Ab...

Page 8: ...oad or Delete Applications and Resources from the Printer Web Page 99 5 Troubleshoot the Printer 101 Call Product Support 102 Locate the Printer Configuration and Serial Numbers 103 About Printer System Information 103 View Printer Statistics 104 Check the Printer Odometer 105 About Alerts 106 Configure Alerts 107 Maintenance and Error Alert Messages 108 Problems and Possible Solutions 110 Restore...

Page 9: ...ls 142 B Default Settings 145 Default Configuration 146 Bluetooth Settings 146 Display and Audio Settings 147 Error Information and Warning Alert Settings 148 Error Alerts 150 Information Alerts 150 Warning Alerts 150 Ethernet Settings 151 General System Settings 152 Media Settings 153 Print Quality Settings 157 Serial Port Settings 158 System I O Settings 159 System Network Services 160 System Ma...

Page 10: ...Contents x PC23 and PC43 Desktop Printer User Manual C Print Labels with INPrint 167 About the INPrint Page 168 Print INPrint Labels 168 Predefined INPrint Label Formats 170 ...

Page 11: ...refully before connecting the printer Because moving parts are exposed when the cover is open ensure that the cover is closed before you operate the printer Do not put your fingers inside the print mechanism when the power is on Place the printer on an even surface which can safely support its weight and supplies Warning A warning alerts you of an operating procedure practice condition or statemen...

Page 12: ...use a cleaning card carefully read the warning text on the envelope Replace only with same type and rating of fuse to ensure continued protection against risk of fire If you are using the printer with the Battery Base Risk of explosion if battery is replaced by an incorrect type Use of another battery may present a risk of fire or explosion The battery may present a fire or chemical burn hazard if...

Page 13: ...rovement of our documentation To provide feedback about this manual please contact the Technical Communications department directly at ACSHSMTechnicalCommunications honeywell com Telephone Support In the U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click About Us Conta...

Page 14: ...wnload documents 1 Visit the Intermec website at www intermec com 2 Click the Products tab 3 Using the Products menu navigate to your product page For example to find the PC43 product page click Printers Desktop PC43 4 Click the Manuals tab If your product does not have its own product page click Support Manuals Use the Product Category the Product Family and Product to find your documentation ...

Page 15: ...1 1 About the Printers This chapter introduces the PC23 and PC43 printers and includes descriptions of printer features and basic operation ...

Page 16: ...pi printhead Multiple selectable printer languages including Intermec Fingerprint Direct Protocol Intermec Printer Language IPL ESim and ZSim Optional Wi Fi Bluetooth dual radio module Optional Ethernet module USB ports for storage devices keyboards or scanners and for connections to a PC including serial or parallel connections with appropriate adapters PC43d only Optional battery and battery bas...

Page 17: ... illustrations to locate printer features PC23d Front Panel LCD Model PC23d Rear Panel 64 IPTU QPSU TDSFFO BUDI 3FBEZ UP 8PSL JOEJDBUPS FEJB XJOEPX BWJHBUJPO CVUUPOT 1SJOU CVUUPO 1PXFS QPSU 64 EFWJDF QPSU 64 IPTU QPSU UIFSOFU QPSU PQUJPOBM 1PXFS TXJUDI 1SJOUFS MPDLJOH DBCMF TMPU YUFSOBM NFEJB GFFE TMPU ...

Page 18: ...Printer User Manual PC43d Front Panel Icon Model PC43d Rear Panel BUDI 3FBEZ UP 8PSL JOEJDBUPS 1SJOU CVUUPO DPO QBOFM FEJB XJOEPX 1PXFS QPSU 64 EFWJDF QPSU 64 IPTU QPSU UIFSOFU QPSU PQUJPOBM 1PXFS TXJUDI 1SJOUFS MPDLJOH DBCMF TMPU YUFSOBM NFEJB GFFE TMPU ...

Page 19: ...nual 5 PC43t Front Panel LCD Model PC43t Rear Panel 64 IPTU QPSU TDSFFO BUDI 3FBEZ UP 8PSL JOEJDBUPS FEJB XJOEPX BWJHBUJPO CVUUPOT 1SJOU CVUUPO 1PXFS QPSU 64 EFWJDF QPSU 64 IPTU QPSU UIFSOFU QPSU PQUJPOBM 1PXFS TXJUDI 1SJOUFS MPDLJOH DBCMF TMPU YUFSOBM NFEJB GFFE TMPU ...

Page 20: ...nd the Ready to Work indicator The PC23 and PC43 with the LCD also have a USB host port on the front panel About the Ready to Work Indicator The Ready to Work indicator on the front of the printer turns on when the printer is ready to print Ready to Work Indicator Location Ready to Work Indicator Status Ready to Work Indicator Status Description On Printer is ready for a print job Blinking Printer...

Page 21: ...tus Description Icon Front Panel Status Icons Icon Color and Description Printer Models Steady Maintenance needed odometer setting reached Firmware upgrade in progress Flashing Firmware is currently resetting all defaults or printer in calibration mode All On Bluetooth is enabled Off Bluetooth is not enabled or Wi Fi Bluetooth module is not installed With Wi Fi Bluetooth module Flashing Sending or...

Page 22: ...st the screen for the best viewing angle On General error Off No errors All On Ribbon is jammed or empty Off No error TTR only On Media is jammed or empty Off No error All On Print mechanism is open or not latched properly Off Print mechanism is closed correctly All On Printhead too hot Off Printhead temperature OK All Icon Front Panel Status Icons Continued Icon Color and Description Printer Mode...

Page 23: ... Navigation Button Descriptions Button Description Menu Home button Press to toggle between the Ready screen and the printer Main Menu Directional pad Press or to move the selection highlight to another item Press to select the highlighted item and to save settings in a menu or list Back button Press to return to the previous menu or page or to break from a running Fingerprint application Print bu...

Page 24: ...pears when the printer is connected to an Ethernet or wireless network and the Idle Information parameter is set to IPv4 address Information and Status Icon Descriptions Icon Description Printer Information icon Select this icon to view basic printer information Wi Fi Connection icon This icon appears when the Wi Fi Bluetooth module is installed in the printer and shows the strength of the Wi Fi c...

Page 25: ...ect the one of the icons in the status bar at the top of the Ready screen 2 Press A list of basic printer or connection information appears 3 Press or to scroll through the list Optional Press or to view information for one of the other icons 4 Press or to return to the Ready screen Fingerprint 10 200 27 89 01 04 2014 12 00 Ready 1SJOUFS JOGPSNBUJPO JDPO TFMFDUFE 4UBUVT CBS A0000000000000002 S0000...

Page 26: ...ms item appears in the Main Menu only if the printer is using Fingerprint or Direct Protocol as the command language Select Settings to view and change printer settings Select Tools to print test labels manage a connected USB storage device restore printer default settings or save and load printer profiles Select Wizards to see a list of wizards that help you configure printing or communication se...

Page 27: ...ect another item in the list and then press If the item you selected requires you to select an option from a preset list press or to scroll through the list items If the item you selected requires alphabetic or numeric input such as Network Name press and use the alphanumeric or numeric keypad on the screen to type a value If you changed the value for an item press to save your changes A Saving me...

Page 28: ...ngs you may need to use the alphanumeric or numeric keypads on the screen Alphanumeric Keypad Alphabetic Characters Alphanumeric Keypad Numeric Characters and Punctuation Numeric Keypad Y b i h g f e d c j s r q p o n m l k t u v w x y z 123 a Password a 1 2 9 8 7 6 5 4 3 0 1 Password Y abc _ 1 Y 9 8 7 6 5 4 3 2 1 0 1 Password 1 ...

Page 29: ...gle between shifted and unshifted key characters For example do this to toggle between and in the numeric keypad When you are finished typing characters press to return to the list of items About the Printer Wizards The printer firmware includes several wizards you can use to quickly set up printing and communications You can start the wizards from the Main Menu Printing Wizards Name Description M...

Page 30: ... discoverable Bluetooth devices and sets up Bluetooth communications This item appears in the Communications wizards list when the optional Wi Fi Bluetooth module is installed Calibration Wizard Name Description Media Calibrates the label stop sensor and shows current print settings RFID Calibrates the RF power setting for the RFID module and adjusts RFID tag media settings for best performance Th...

Page 31: ...ss to select the highlighted item Select and press to continue to the next screen About Printer Command Languages A printer command language is a set of instructions that controls printer functions Configure the printer Return the status of the printer Control peripheral devices Format a label or receipt for printing The printer supports these command languages and language simulator support optio...

Page 32: ...nd language can also be used with Smart Printing applications Direct Protocol lets you combine predefined layouts and variable data to create labels tickets and tags If you are using bar code software like BarTender select Direct Protocol as your printer command language About IPL IPL Intermec Printer Language is a host based printer command language Use IPL to design modify and download label for...

Page 33: ...nnected to a host computer If you are running printer based applications written in C select Smart Printing as your printer command language For help creating Smart Print applications go to the Intermec Developer Center at www intermec com developer About ESim ZSim Auto Configuration Use the ESim ZSim auto configuration feature when you are replacing another printer whose command language is unkno...

Page 34: ...t the printer has media and ribbon if necessary installed 2 On your PC open a browser 3 In the Location or Address bar type the printer IP address and press Enter The printer web page appears 4 Click Login The Login page appears 5 Type your Username and Password and click Login The default username is itadmin and the default password is pass 6 Click the Configure tab 7 Click System Settings Genera...

Page 35: ...o enter a password for DSim or ZSim the password is 1138 To return to the Fingerprint menu system from DSim or ZSim the password is 8311 Set the Command Language with the Print Button If you have an icon printer you can use the Print button to set the printer command language 1 Make sure that the printer has media and ribbon if necessary installed 2 Turn off the printer 3 Turn the printer back on ...

Page 36: ...are must provide at least 6 mm 0 25 in of clearance between the mounting surface and the bottom of the screw head The screw head width should be 6 to 8 mm 0 24 to 0 33 in Intermec recommends that you use pan head or flathead screws with appropriate anchors for drywall or for cement concrete block or plasterboard walls Use wood screws only for wooden surfaces and ensure the screw is long enough to ...

Page 37: ... PC23 and PC43 Desktop Printer User Manual 23 3 Place the printer mounting holes on the mounting hardware and slide the printer down to lock it in place 2 Install the mounting hardware If you need to use anchors install them first ...

Page 38: ...1 About the Printers 24 PC23 and PC43 Desktop Printer User Manual PC23 Wall Mounting Template Use this template to correctly locate wall mounting hardware for the PC23d printer PC23 Wall Mounting Template DN JO ...

Page 39: ...he Printers PC23 and PC43 Desktop Printer User Manual 25 PC43 Wall Mounting Template Use this template to correctly locate wall mounting hardware for the PC43d and PC43t printers PC43 Wall Mounting Template DN JO DN JO ...

Page 40: ...dule RJ 45 adapter installs on back panel of printer and provides IEEE 802 3 Ethernet connection Supports 10BaseT and 100BaseTx Ethernet and Wi Fi Bluetooth modules can be installed at same time Wi Fi Bluetooth Module Radio module can be installed in all printers and provides Wi Fi and Bluetooth connectivity Wi Fi Bluetooth and Ethernet modules can be installed at same time Wi Fi supports static a...

Page 41: ...a cover to be secured Linerless Roller Non stick platen roller dispenses printed labels when you use linerless media stock For PC43 Battery Base Pedestal style base holds rechargeable battery sold separately and attaches to base of printer Uses printer AC power adapter to charge battery For PC43d Rechargeable battery For use with Battery Base Power Adapter Base Pedestal style base attaches to base...

Page 42: ... and Battery Base For help installing the printer on the battery base see the PC43d Battery Base Installation Instructions Note Printing speed depends on the actual battery charge level The maximum print speed for a PC43d running on battery power is 6 ips for 203 dpi and 4 ips for 300 dpi ...

Page 43: ... press the Charge Level button to briefly turn on the LEDs and see the battery charge level LEDs Battery Base Connected to AC Power LEDs Battery Charge Status 95 to 100 76 to 94 51 to 75 26 to 50 0 to 25 Battery out of charging temperature range Battery error LEDs Battery Base Not Connected to AC Power LEDs Battery Charge Level Battery is 76 to 100 charged Battery is 51 to 75 charged Battery is 26...

Page 44: ...rect type Use of another battery may present a risk of fire or explosion The battery may present a fire or chemical burn hazard if mistreated Do not disassemble the battery heat above 100 C 212 F or incinerate Dispose of any used batteries according to the instructions that came with the battery Battery is 0 to 10 charged Battery out of operating temperature range Battery error LEDs Battery Base N...

Page 45: ... battery base to AC power The battery begins to charge and the battery base LEDs turn on to indicate charge status The battery is fully charged in 4 hours Power the PC43d with the Battery Base After you charge the battery you can use the battery base accessory to power the PC43d printer When the battery base is not connected to AC power press the Charge Level button on the front of the base to tur...

Page 46: ...esktop Printer User Manual 4 To see the current battery charge level press the Charge Level button on the front of the base The battery base LEDs briefly turn on to indicate the current charge level The LEDs turn off to save power IBSHF FWFM CVUUPO ...

Page 47: ...33 2 Set Up the Printer This chapter explains how to load media and ribbon print test labels and adjust the print quality ...

Page 48: ...th the cutter accessory About Tag Media If you are printing on tag media follow these guidelines for best results Install the optional thick media springs before printing For more information on this accessory contact your local sales representative After you install the thick media springs adjust the Media Sensitivity and Darkness settings for best print quality To extend the life of the printhea...

Page 49: ...Chapter 2 Set Up the Printer PC23 and PC43 Desktop Printer User Manual 35 1 Pull one or both of the printer latches toward the front of the printer and lift the printer lid 2 Pull the locking tab up ...

Page 50: ...er User Manual 3 Slide the media holders to adjust the distance between them and place the media roll between the holders 4 Make sure the holders are snug against the sides of the media roll and then press the locking tab down to lock the media holders in place ...

Page 51: ...use you may also need to install a printer accessory If you need to print on tag media Intermec recommends installing the optional thick media springs before printing If you need to print on linerless media you must install the linerless media roller accessory before printing Note Feed adjust values for simulator command languages like ESim ZSim and DSim are preset Recommended Feed Adjust Values f...

Page 52: ...he printer and lift the printer lid 2 If there is an empty media core in the media compartment remove the core 3 If you are going to load the same size media continue with the next step If you are using large rolls of media stored outside the printer such as in an external media holder feed the media through the external media feed slot ...

Page 53: ...C23 and PC43 Desktop Printer User Manual 39 To adjust the media holders for a different media size a Pull the locking tab up b Slide the media holders to adjust the distance between them and place the media roll between the holders ...

Page 54: ...User Manual c Make sure the media holders are snug against the sides of the media roll and press the tab down to lock the media holders in place 4 If you are using notched or black mark stock slide the label stop sensor so the notches or marks pass over the sensor ...

Page 55: ...des on the media holders and past the front of the printer For a PC43t thread the media through the media guides and past the front of the printer To adjust the width of the media guides slide the guides as needed to fit your media 6 Close the printer lid until it snaps shut 7 Turn the printer on and configure the feed adjust settings ...

Page 56: ...tter and the feed adjust settings You may need to adjust the recommended values slightly depending on your media type supply method and roll sizes or because of individual differences between printers Caution You must not use the cutter to cut through any kind of adhesive or other soft material that may stick to the cutting parts and render the cutter inoperable or even damage the electric motor N...

Page 57: ...ull one or both of the printer latches toward the front of the printer and lift the printer lid 2 If there is an empty media core in the media compartment remove the core 3 If you are going to load the same size media continue with the next step If you are using large rolls of media stored outside the printer such as in an external media holder feed the media through the external media feed slot ...

Page 58: ...4 PC23 and PC43 Desktop Printer User Manual To adjust the media holders for a different media size a Pull the locking tab up b Slide the media holders to adjust the distance between them and place the media roll between the holders ...

Page 59: ... PC43 Desktop Printer User Manual 45 c Make sure the media holders are snug against the sides of the media roll and press the tab down to lock the holders in place 4 For the PC43d thread the media under the tip guides on the media holders ...

Page 60: ... the PC43t thread the media through the media guides To adjust the width of the media guides slide the guides as needed to fit your media 5 Thread the media into the slot in the cutter accessory and out through the front of the cutter 6 Close the printer lid until it snaps shut ...

Page 61: ... Taken Sensor removes the liner from self adhesive label stock as each label is printed You manually remove the label at the front of the printer After you load media you need to configure the feed adjust settings You may need to adjust the recommended values slightly depending on your media type supply method and roll sizes or because of individual differences between printers Note Feed adjust va...

Page 62: ...rom the liner and is presented at the front of the printer for manual removal 1 Pull one or both of the printer latches toward the front of the printer and lift the printer lid 2 If there is an empty media core in the media compartment remove the core 3 If you are going to load the same size media continue with the next step If you are using large rolls of media stored outside the printer such as ...

Page 63: ...C23 and PC43 Desktop Printer User Manual 49 To adjust the media holders for a different media size a Pull the locking tab up b Slide the media holders to adjust the distance between them and place the media roll between the holders ...

Page 64: ... Printer User Manual c Make sure the holders are snug against the sides of the media roll and press the tab down to lock the holders in place 4 If you are using notched or black mark stock slide the gap sensor so the notches or marks pass over the sensor ...

Page 65: ...C43d thread the media under the tip guides on the holders For the PC43t thread the media through the media guides To adjust the width of the media guides slide the guides as needed to fit your media 6 Open the label dispenser front door 7 Remove the label closest to the end of the liner ...

Page 66: ...ont door of the label dispenser Do not pull on the media to take up the slack The liner should be over the roller in the printer and under the roller in the front door of the label dispenser 9 Close the front door 10 Close the printer lid until it snaps shut 11 Turn the printer on and configure the feed adjust settings ...

Page 67: ...r tag stock up to 8 in diameter you can load the media from outside the printer 1 Place the media behind the printer 2 Feed the media into the printer through the external media feed slot 3 Thread the media through the media holders or media guides as you would for media installed inside the printer YUFSOBM NFEJB GFFE TMPU ...

Page 68: ...Ribbon 1 Press the printer latches toward the front of the printer and open the printer lid 2 If there is an empty ribbon core in the media compartment remove the core and set it aside 3 Remove and discard the full ribbon takeup core Note The PC43t only supports ink out operation ...

Page 69: ...PC23 and PC43 Desktop Printer User Manual 55 4 Place the new ribbon roll between the rear ribbon holders The ribbon should come off the roll as shown in the illustration 5 Place the takeup core between the front takeup core holders ...

Page 70: ...Chapter 2 Set Up the Printer 56 PC23 and PC43 Desktop Printer User Manual 6 Attach the end of the ribbon to the takeup core 7 Turn the slack wheel to take up slack in the ribbon ...

Page 71: ...ou have already configured the printer for thermal transfer printing continue with the next step Otherwise from the printer Main Menu select Settings Printing Media Print Method Ribbon TTR For an icon printer you must use the printer web page or Intermec PrintSet 5 to configure thermal transfer printing 10 Save your changes ...

Page 72: ...oad media without notches in the core The ribbon core adapter is sold separately For information on purchasing this accessory contact your local sales representative 1 Insert one adapter into the media core and one adapter into the takeup core 2 Center the media roll and takeup core on the adapter 3 Press the release button and raise the print mechanism ...

Page 73: ...Place the ribbon roll and adapter into the rear media holders For ink out operation default the ribbon should come off the back of the roll 5 Place the takeup core and adapter between the front media holders 6 Route the ribbon under the print mechanism and up to the takeup core ...

Page 74: ...Power 1 Connect the power adapter to the power port on the rear of the printer 2 Connect the power adapter to AC power When the adapter is connected to AC power the green LED in the adapter connector turns on and stays on Caution Use only the AC power adapter supplied with the printer The use of a power adapter not approved by Intermec voids the product warranty and may damage the printer ...

Page 75: ...t will prevent printing the Ready to Work light blinks Use the Setup Wizard This section explains how to use the Setup Wizard to configure the LCD printer You must configure the printer this way after turning it on for the first time after upgrading the firmware or after resetting all defaults 1 Connect the printer to power and press the Power switch When the printer is ready the Setup Wizard star...

Page 76: ...assign communications parameters to devices or if you plan to connect the printer to a single PC you must use the PrintSet 5 application to set up the printer Set Up an Icon Printer without a Network Option Follow this procedure to set up an icon printer that does not have the Ethernet or Wi Fi network options You configure printer settings through the Windows print driver 1 Make sure the printer ...

Page 77: ...ss The printer web page appears You can configure printer settings through the web page interface Set Up an Icon Printer with Wi Fi If your icon printer includes the Wi Fi network option follow this procedure to enable Wi Fi communications obtain the printer IP address and configure settings through the web page interface 1 Make sure the printer is turned on and connected to your desktop PC throug...

Page 78: ...hen prints two test labels with media and communications settings Set the Command Language with the Print Button If you have an icon printer you can use the Print button to set the printer command language 1 Make sure that the printer has media and ribbon if necessary installed 2 Turn off the printer 3 Turn the printer back on All the LEDs light up As the printer starts up the LEDs turn off one by...

Page 79: ... view the printer web page Print a Test Label in Start Up Mode You can print a test label when you first turn on the printer 1 Make sure that the printer has media and ribbon if necessary installed 2 Connect the printer to power and turn on the printer 3 On the icon printer when the last two LEDs are lit Maintenance and Bluetooth press and hold until the test label starts to print On the LCD print...

Page 80: ...eady screen press 3 Press to select Tools and then press The Tools menu appears with Test Labels selected 4 Press 5 Select Print Quality Printer Information or Printer Settings and then press A list of available labels appears 6 Select a label to print and then press How to Print on RFID Media If you have an LCD printer with the optional RFID module installed you can print on RFID media Media cont...

Page 81: ...the label when possible For help configuring RFID parameters see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual About RFID Tag Position Tag Position also referred to as TAGADJUST specifies the distance in dots mm in to move the label to align the tag with the RFID antenna Positive values move the label forward and negative values move the label back RFID Tag ...

Page 82: ...select Wizard Calibration RFID Calibration 3 To enable the RFID module select Enable 4 Load the RFID media 5 Select OK When the calibration is complete the printer displays the RFID Tag Position and Output Power UHF inlays only Note After you determine the correct RFID media settings you can save these settings to a printer profile and load the profile when you need to print on the specific RFID m...

Page 83: ...achieve the best results 1 Make sure Start Adjust and Stop Adjust are set to 0 2 Measure the yChip value which is the distance between the RFID chip and the media edge aligned with the tear bar 3 Note the yAntDist value for your printer PC23d 280 dots 35 mm 1 378 in PC43d 260 dots 33 mm 1 299 in PC43t 256 dots 32 mm 1 260 in 4 Use this formula to calculate the estimated Tag Position TagPosition yC...

Page 84: ...Chapter 2 Set Up the Printer 70 PC23 and PC43 Desktop Printer User Manual ...

Page 85: ...71 3 Connect the Printer This chapter explains how to connect the PC23 and PC43 printers to a PC and to an Ethernet or wireless network ...

Page 86: ...he PrinterCompanion CD but you still need to install driver software follow this procedure to download InterDriver from the Intermec website and install the drivers 1 Open a web browser and go to www intermec com 2 Select Support Downloads 3 Select these items a In the Product Category list select Printers b In the Product Family list select Fixed Printer c In the Product list select PC23d PC43d P...

Page 87: ...river Wizard Completed Successfully page appears click Next 12 Follow the onscreen instructions to complete the Post Setup Tasks 13 When the Installation Complete page appears click Finish The installer unpacks and installs the InterDriver files in the Intermec InterDriver folder in your program files directory and creates two shortcuts in the Windows Start menu Intermec InterDriver InterDriver Wi...

Page 88: ...mmunications 1 Download and install the InterDriver software on your PC 2 Connect one end of the USB cable to the USB device port on the back of the printer and connect the other end to your PC A USB Host Connected message appears on the printer screen Note You must install InterDriver to use a USB connection to a Windows PC For more information see the PrinterCompanion CD that came with your prin...

Page 89: ...e USB host port on the printer 2 For a USB to Serial adapter connect the adapter cable to the serial port on your PC Continue with the next step For a USB to Parallel adapter connect the adapter cable to the parallel port on your PC The printer is ready to communicate with your PC 3 If you are using an LCD printer from the printer Main Menu select Settings Communications Serial and change settings...

Page 90: ...ct the Printer to an Ethernet Network If your printer has an Ethernet module you can connect it to your wired network For help installing this accessory see the PC23d PC43d and PC43t Ethernet Module Installation Instructions By default the printer supports DHCP networks If you are not using a DHCP network you need to configure wired Ethernet settings by using Intermec PrintSet 5 through a USB conn...

Page 91: ...s when the optional Wi Fi Bluetooth module is installed You can configure Wi Fi communications by using the wireless wizard in the printer Main Menu from the printer web page You need to know the printer IP address from the printer Main Menu if your printer has a graphical interface By default the printer supports DHCP networks If you are not using a DHCP network and you do not know the printer IP...

Page 92: ...low the next procedure to manually assign network settings such as the printer IP address to a printer with the LCD interface 1 From the printer Ready screen press The Main Menu appears Fingerprint 10 200 27 89 01 04 2014 12 00 Ready 8J J POOFDUJPO JDPO 8J J JDPO Note If you are using an icon printer and you do not know the printer IP address you need to use PrintSet 5 with a USB connection to a P...

Page 93: ...Mode Channel for Ad Hoc mode only Hidden SSID Select Network to configure these settings IP Assignment Method for IPv4 or IPv6 networks IP address Subnet mask and default router Select Security to configure all wireless network security settings 4 Change settings as needed for your network 5 When you are finished save your changes The printer immediately attempts to connect to your network Wireles...

Page 94: ...nter web page appears 3 Click Login The Login page appears 4 Type your Username and Password and click Login The default username is itadmin and the default password is pass 5 Click the Configure tab 6 Click Communications Wireless 802 11 The Wireless 802 11 page appears 7 Change settings as needed or click Default Settings to restore all default Wireless 802 11 settings 8 Click Save when you are ...

Page 95: ...ble by Bluetooth enabled devices such as mobile computers When the Wi Fi Bluetooth module is installed the Bluetooth icon appears in the status bar on the LCD printer screen the Bluetooth icon turns on in the icon printer interface Bluetooth Icon in LCD Interface Bluetooth Icon in Icon Interface Note To connect to the printer from a Bluetooth enabled mobile computer you may need to configure Bluet...

Page 96: ...ter prints the Bluetooth Settings label 6 Make sure your Bluetooth scanner is turned on and discoverable and that the device is in range of the printer 7 Use the scanner to read the Scan to Connect bar code on the Bluetooth Settings label The printer attempts to connect to the scanner Connect to a Bluetooth Device Using a Wizard If your printer has the LCD interface you can also use the Bluetooth ...

Page 97: ... Bluetooth 3 Change settings as needed for your Bluetooth device 4 When you are finished save your changes and restart the printer Configure the Printer from the Web Page If you are using Ethernet or Wi Fi communications you can change printer configuration settings from the printer web page You should have already connected your printer to your network and obtained an IP address 1 Open a web brow...

Page 98: ... general settings maintenance alert message triggers or to enable and disable 802 11 and Bluetooth or the virtual COM port click System Settings To set conditions that trigger error warning and information alert messages click Alerts For network related settings such as web and email server information or if you are using a network management application such as Intermec SmartSystems click Network...

Page 99: ...tted as FAT16 or FAT32 USB Peripheral Devices Device Description Keyboard Use a standard USB keyboard to send Fingerprint printer language commands directly to the printer or to enter information if you are running a Smart Printing application Bar code scanner Use Intermec USB bar code scanners for data input with a Smart Printing application The printer also supports other USB scanners that use a...

Page 100: ...rinter 86 PC23 and PC43 Desktop Printer User Manual 2 Connect the device to one of the USB host ports 3 If you connected a USB storage device to an LCD printer select Tools USB Menu for more options 64 IPTU QPSU 64 IPTU QPSU ...

Page 101: ...87 4 Configure the Printer This chapter explains how to view and change printer settings by using the Main Menu or the printer web pages ...

Page 102: ...ting Configuration settings for media such as media width and length print quality and performance System Settings Global system settings including printer name location and contact information display and keyboard input languages date and time unit of measure audio volume and printer command language Display settings including brightness time and date format menu access permissions and screen tim...

Page 103: ... Ethernet or Wi Fi communications you can view a complete summary of all printer configuration settings from the printer web page You should have already connected your printer to your network and obtained an IP address 1 Open a web browser on your PC 2 In the Location or Address bar type the printer IP address and then press Enter The printer web page appears 3 Click the Configure tab Note This p...

Page 104: ... the Web Page If you are using Ethernet or Wi Fi communications you can change printer configuration settings from the printer web page You should have already connected your printer to your network and obtained an IP address 1 Open a web browser on your PC 2 In the Location or Address bar type the printer IP address and then press Enter The printer web page appears ...

Page 105: ... Printing For display audio service and general settings maintenance alert message triggers or to enable and disable 802 11 and Bluetooth or the virtual COM port click System Settings To set conditions that trigger error warning and information alert messages click Alerts For network related settings such as web and email server information or if you are using a network management application such...

Page 106: ...when prompted Configure the Printer with PrintSet 5 PrintSet 5 is a printer configuration tool that enables you to easily change your configuration settings You can also use the setup wizards in PrintSet 5 to guide you through common configuration tasks 1 Make sure that you have Windows XP or later running on your PC 2 Download PrintSet 5 from the Downloads page of the Intermec website at www inte...

Page 107: ...e changes your media setting to labels with gaps STX SI T1 ETX For more information on how to change configuration settings with a programming language see either the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual How to Configure the Printer with SmartSystems You can use SmartSystems to change configuration settings on your printer The printer ships with the Sma...

Page 108: ... the Filename text box and type a name for the profile The profiles can have up to sixteen characters with no spaces 5 Press to save your profile name and go back to the Save Profile menu 6 Press and wait until Complete appears on the screen Load a Printer Profile from the Main Menu You can load a saved LCD printer profile to another printer from the Main Menu 1 From the Ready screen press The Mai...

Page 109: ...evice so that the printer can properly install them Note To load printer profiles that modify communication settings that require itadmin rights you must log in as an itadmin RUN su p pass itadmin Programming Commands to Load a Printer Profile Connection Programming Commands Printer running Fingerprint RUN system usr bin cfg o xmlimportset k home user profiles myprofile Printer running IPL STX ESC...

Page 110: ...ars 4 Select Tools USB Menu Print File A list of printable files appears 5 Select the file from the list and press The file prints Upload Applications and Files from a USB Storage Device This topic explains how to upload applications and files to the printer from a USB storage device 1 Copy the files to the appropriate directory on the USB storage device 2 Insert the storage device into the USB ho...

Page 111: ...nter to a USB storage device 1 Make sure the USB storage device has a single partition and is formatted as FAT16 or FAT32 2 Insert the storage device into the USB host port on the printer The USB Device menu appears 3 Select Export Resources and then press All applications and files in printer memory are copied to the USB storage device Export a Configuration File to a USB Storage Device You can s...

Page 112: ... Insert the USB storage device in the printer USB host port 2 From the Ready screen press The Main Menu appears 3 Select Tools USB Menu 4 Select Configuration 5 Select Install Configuration The printer imports the configuration file For most printer languages the configuration file is imported directly into the working configuration and is not copied to the config directory An IPL configuration fi...

Page 113: ...art a browser 2 In the Location or Address field type the printer IP address and press Enter The printer web page appears 3 Click the Manage tab 4 In the navigation list click the type of file you want to upload or delete Applications Fonts Images Label Formats or Web Forms The page for that type of file appears including a list of Resident Intermec supplied files of that type and a list of Custom...

Page 114: ...ion or file to the printer a Click Browse to locate your application or file b Double click the file to select it c Click Upload The application or file uploads to the printer To delete an application or file click the file name in the Customer Downloaded list and then click Delete The file is deleted ...

Page 115: ...101 5 Troubleshoot the Printer This section explains how to troubleshoot the PC23 and PC43 printers ...

Page 116: ...duct Support To talk to an Intermec Product Support representative in the U S A or Canada call 1 800 755 5505 Outside the U S A and Canada go to www intermec com and click Contact Us to find your local Intermec representative Before you call Intermec Product Support make sure you have this information ready Printer serial number Printer configuration number Firmware type and version Printer comman...

Page 117: ...side of the printer About Printer System Information Look in the System Information tab in the printer web pages for useful information and statistics on the printer hardware and firmware This information can be useful when you contact Intermec Product Support for assistance or troubleshooting POGJHVSBUJPO MBCFM Note The printer must be connected to an Ethernet or wireless network to view system i...

Page 118: ...iew Printer Statistics If your printer is connected to an Ethernet or Wi Fi network you can view printer statistics in the printer web page 1 On your PC open a browser 2 In the Location or Address bar type the printer IP address and press Enter The printer web page appears 3 Click the System Information tab 4 Click Statistics ...

Page 119: ... address and press Enter The web page for the printer appears 3 Click the System Information tab Statistic Description System information Printer uptime and CPU usage firmware and kernel versions printer configuration and serial numbers flash and RAM memory information Print Statistics Total labels printed RFID tag success rate odometer values total distance printed printer and current printhead S...

Page 120: ...a message when the odometer reaches a certain value or if the printhead is lifted during printing There are three types of alerts Error alerts Information alerts Warning alerts You configure alert settings in the printer web page Alert messages can be sent to an email address an SNMP trap or both You can enable or disable each type of alert set the number of times the alert is repeated set the uni...

Page 121: ...ter IP address and press Enter The printer web page appears 3 Click Login in the upper right corner of the screen The Login page appears 4 Type your Username and Password in the entry fields and then click Login 5 Click the Configure tab Alerts 6 Click Error to configure error alerts Click Warning to configure warning alerts Click Information to configure information alerts Note To configure the p...

Page 122: ... ribbon is installed Remove the ribbon or configure the printer for thermal transfer media Printer in Pause Mode A print job is paused from the front panel Press the Print button to resume printing Printer in Menu Mode A user entered a menu from the front panel Press the Home button to return to the Ready screen Application Break Fingerprint only An application breaks uncontrolled Print Job Comple...

Page 123: ...lerts for the amount of media to print before cleaning the printhead Clean the printhead No RFID Tag Found The printer cannot find an RFID tag You need to disable RFID on the printer RFID Not Installed You are attempting to write to a tag but the printer does not support RFID You must install the RFID module in the printer to be able to write to RFID tags Upgrading Firmware The printer is going to...

Page 124: ... driver The printer is connected to my PC using a virtual COM port and printing stops But there are no errors to indicate that something is wrong Make sure that bidirectional support is disabled From the printer properties dialog box click the Ports tab and then clear the Enable bidirectional support check box The printout is weak Try these possible solutions in order Make sure that your media set...

Page 125: ...he printhead There may be missing dots on the printhead Replace the printhead The ribbon may not be installed correctly Part of a dotted line is missing Try these possible solutions in order The printhead may be failing Replace the printhead The strobe signal may be failing For help contact your Intermec service representative The inner edge of the printout is missing Try these possible solutions ...

Page 126: ...help contact your Intermec Service representative The Ethernet or wireless network connection is not working correctly Try these possible solutions Make sure your network cable is securely connected to your printer and a straight pin to pin cable not a crossover cable Make sure your PC is correctly configured for and connected to your network Make sure your printer is correctly configured for your...

Page 127: ...ecognize the RFID media type Restart the printer or run the media or RFID calibration wizard You may need to modify the Tag Position parameter You may need to adjust the output power field strength to the antenna I receive this message No RFID tag found Try these possible solutions Make sure you are using RFID media You may need to modify the Tag Position parameter The tag may be broken Try printi...

Page 128: ... prevent this use Notepad to create a txt file named STLABPD41nPM43 txt Inthefile type 0 Copy the file to the home user directory on the printer My printer does not communicate with my desktop PC when they are connected with the USB to parallel adapter cable Windows may not have installed the driver Follow these steps 1 Connect the adapter cable to the printer but not to the PC 2 Turn the printer ...

Page 129: ... The defaults are restored For an LCD printer follow the instructions in the Startup Wizard Restore Defaults from the Printer Web Page If the printer is connected to an Ethernet or wireless network you can restore default settings from the printer web page 1 On your desktop PC start a web browser 2 In the address field type the printer IP address and then press Enter The printer web page appears 3...

Page 130: ...ore defaults for all network connections such as IP address and network name Check the User files check box to erase all files you uploaded to the printer memory Check the System Settings check box to restore defaults for system settings such as media width or maintenance alerts 7 Click Restore Defaults 8 Click Yes to continue The printer restarts and the settings you selected are restored to defa...

Page 131: ...ult values and any files or programs you uploaded to the printer will be erased from the printer memory 3 To restore all default settings continue with the next step You can also change the settings that are restored as follows To keep the current network settings clear the Network settings check box To keep all applications fonts and other files you have installed on the printer clear the User fi...

Page 132: ... need to download the upgrade file from the Intermec website 1 Go to the Intermec website at www intermec com 2 Click Support Downloads 3 Use Product Category Product Family and Product to select the PC23 or PC43PD43 or PD43c 4 Click Submit The latest software appears on the page 5 Download the latest firmware version to your PC Upgrade Firmware from the Printer Web Page You can upgrade the printe...

Page 133: ...ware from a USB Storage Device You can upgrade the printer firmware from a USB storage device 1 Make sure the USB storage device has a single partition and is formatted as FAT16 or FAT32 2 Download the printer firmware from the Intermec website 3 Copy the firmware upgrade file typically in bin format to the root of a USB storage device 4 Insert the USB storage device into one of the USB host ports...

Page 134: ...sed Upgrade Firmware from the USB Menu If you have an LCD printer you can upgrade the printer firmware through the USB menu This procedure is different from upgrading firmware from a USB storage device without going through the USB menu 1 Make sure the USB storage device has a single partition and is formatted as FAT16 or FAT32 2 Download the printer firmware from the Intermec website 3 On your US...

Page 135: ...121 6 Maintain the Printer This section explains how to perform basic maintenance on the PC23 and PC43 printers ...

Page 136: ...from power 2 Open the printer and remove the media and ribbon if installed 3 Insert most of the cleaning card under the printhead and then lower the printhead 4 Pull out the cleaning card and raise the printhead 5 Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue 6 Repeat Steps 3 through 5 if necessary 7 If necessary clean residue from the platen roller or tear ...

Page 137: ...type of images you print the type of media or ribbon you use the amount of energy to the printhead the print speed and the ambient temperature of the room you print in The firmware detects the new printhead when you restart the printer 1 Turn off the printer and disconnect the power cord 2 Pull one or both of the printer latches toward the front of the printer and lift the printer lid For a therma...

Page 138: ... and PC43 Desktop Printer User Manual 4 Carefully slide the printhead out of the mechanism The printhead is still attached to the mechanism by a ribbon cable 5 Disconnect the cable from the printhead and remove the printhead from the printer ...

Page 139: ...es of the printhead 10 For a thermal transfer printer install the ribbon 11 Close the printer lid until it snaps shut 12 Print a test label Clean the Platen Roller Follow this procedure to remove clean and replace the platen roller as part of standard maintenance for the printer Intermec recommends that you check the platen roller for debris and clean it each time you replace media 1 Turn the prin...

Page 140: ...r Manual 4 Press the roller latches apart and tilt them up 5 Pull the latches up to remove the platen roller from the printer 6 Remove any adhesive residue from the roller with a cotton swab moistened with isopropyl alcohol 7 Reverse Steps 4 and 5 to install the roller ...

Page 141: ...r exterior Make sure to keep the surface surrounding the printer clean as well Recommended Cleaners Intermec has tested and recommends these cleaning products for compatibility with the exterior surfaces of the PC23 and PC43 printers Note Do not use products containing ethylene glycol to clean the exterior of the PC43t Recommended Cleaners Manufacturer Product Use On These Printers Homax Goo Gone ...

Page 142: ...r Manual Quest Chemical Corporation Grime Buster All Spartan Super HDQL 10 All Surgipath Cloro Wipe Towelette All Techspray Renewal Eco Shower All Veridien Viraguard All Vernacare Tuffiewipes All Recommended Cleaners Continued Manufacturer Product Use On These Printers ...

Page 143: ...129 A Specifications This appendix contains specifications for the PC23 and PC43 printers ...

Page 144: ...dpi 50 to 200 mm sec 2 to 8 ips 300 dpi 50 to 150 mm sec 2 to 6 ips Print Resolution 203 dpi 8 dots mm 300 dpi 11 8 dots mm Print Width 203 dpi 54 mm 2 1 in max 300 dpi 56 mm 2 2 in max Media Width 15 to 60 mm 0 59 to 2 36 in Label Roll Diameter maximum 127 mm 5 in Label Length minimum 6 35 mm 25 in Gap Length Between Labels 2 to 10 mm 0 08 to 0 39 in Black Mark Length 3 to 10 mm 0 12 to 0 39 in c...

Page 145: ...150 mm sec 2 to 6 ips Print Speed on battery power 203 dpi 50 to 150 mm sec 2 to 6 ips 300 dpi 50 to 100 mm sec 2 to 4 ips Print Resolution 203 dpi 8 dots mm 300 dpi 11 8 dots mm Print Width 203 dpi 104 mm 4 09 in max 300 dpi 106 mm 4 17 in max Media Width 19 05 to 118 mm 0 75 to 4 65 in Label Roll Diameter maximum 127 mm 5 in Label Length minimum 6 35 mm 0 25 in Gap Length Between Labels 2 to 10 ...

Page 146: ...03 dpi 8 dots mm 300 dpi 11 8 dots mm Print Width 203 dpi 104 mm 4 09 in max 300 dpi 106 mm 4 17 in max Media Width 19 05 to 118 mm 0 75 to 4 65 in Label Roll Diameter maximum 127 mm 5 in Label Length minimum 6 35 mm 25 in Gap Length Between Labels 2 to 10 mm 0 08 to 0 39 in Black Mark Length 3 to 10 mm 0 12 to 0 39 in centered between tickets 15 maximum reflectance Media Thickness 76 2 to 203 μm ...

Page 147: ... Command Languages Fingerprint Direct Protocol Intermec Printer Language IPL ESim ZSim DSim Media Sensors Label stop sensor Cover open Label taken on cutter and label dispenser accessories Network Services FTP HTTP Server SNMP Line Printer Remote Protocol lpr Telnet DHCP Ping IPSEC IKEv2 over IPv6 SSH Appendix A Specifications ...

Page 148: ... CG Times Bold Letter Gothic Andale Mono WGL4 Andale Mono Bold WGL4 Univers 55 Univers Bold 65 Univers Condensed Bold Univers Extra Condensed OCR A OCR B Supported Font Types TrueType OpenType Bitmap Localization Fonts Simplified Chinese optional Traditional Chinese optional Cyrillic Korean Optional Latin Greek Turkish Hebrew Arabic Baltic Baltic Rim Vietnamese Thai ...

Page 149: ...ll ASCII Code 39 with checksum Code 93 Code 128 Code 128 Subset A Code 128 Subset B Code 128 Subset C Code 128 UCC DUN 14 16 EAN EAN 8 EAN 13 EAN 128 Supported Graphic File Types Supports 1 bit color depth black and white only PCX PNG GIF BMP Drivers Support for Microsoft Windows XP Vista Windows 7 Server 2003 and Server 2008 Supports 32 bit and 64 bit editions ...

Page 150: ... 2 of 5 Industrial 2 of 5 with checksum Interleaved 2 of 5 Interleaved 2 of 5 with checksum Interleaved 2 of 5 IATA ISBT 128 Matrix 2 of 5 Straight 2 of 5 UPC UPC A UPC D1 UPC D2 UPC D3 UPC D4 UPC D5 UPC E UPC Shipping container Code Add on bar code symbologies Add on 2 Add on 5 UPC 5 digits Add on code 2D bar code symbologies Aztec Code 16K Code 49 ...

Page 151: ...GS1 DataBar Limited GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Truncated MaxiCode MicroPDF417 MSI modified Plessey PDF417 Planet Plessey Postnet QR Code USPS 4 State Customer Bar Code Composite bar code symbologies EAN 8 Composite CC A CC B EAN 13 Composite CC A CC B GS1 Composite previously called EAN UCC Composite UPC A Composite CC A CC B UPC E Composite CC A CC B ...

Page 152: ...ical test label looks like this Sample Configuration Label for Fonts Resource Labels Label Description Applications All Intermec utility programs and user installed applications Fonts Resident and user installed fonts Bar Codes Barcodes Resident bar codes partial label shown Images All images including resident and user installed files ...

Page 153: ...t Serial Port USB Device USB Host Bluetooth Thermal Printhead Front Panel Ribbon Power Supply Unit Print Statistics Number of labels printed current odometer value and total distance printed System Information General product information including Firmware version Product name configuration number serial number system name and command language Printhead resolution Mean printhead resistance Total f...

Page 154: ...alues Ethernet Settings MAC Address Primary and secondary DNS servers IPv4 settings IP assignment method IP address subnet mask default router DHCP response type IPv6 settings IP assignment method IP address Serial Port Settings Baud rate Data bits Parity Stop bits Flow control Hardware ENQ ACK XON XOFF To XON XOFF From New Line character Bluetooth Settings Bluetooth MAC address human readable and...

Page 155: ...e Roaming state Power mode Channel Hidden SSID state Country string Access point MAC address RSSI Wi Fi Security Security Type Association PreShared Key Network Key Index Network Key 1 2 3 4 User Name Password Anonymous Name Inner Authentication CA Certificate Client Certificate Client Key Server Common Name 1 and 2 Validate Certificate PAC Acquire PAC Fast Roaming CCKM Supplicant State Printer Se...

Page 156: ...C43 Desktop Printer User Manual Print Quality Labels Note Although you can print test labels on any size media the labels are designed to be printed on 10 16 cm x 15 24 cm 4 in x 6 in media Print Quality Labels Label Description Chess Diamond ...

Page 157: ...Appendix A Specifications PC23 and PC43 Desktop Printer User Manual 143 Pitch Pyramid Ruler Print Quality Labels Continued Label Description ...

Page 158: ...Appendix A Specifications 144 PC23 and PC43 Desktop Printer User Manual Print Quality Labels Continued Label Bar Code Barcode Wrinkle Description ...

Page 159: ...145 B Default Settings This appendix contains all of the default settings for the printer ...

Page 160: ...cations Bluetooth From the printer web page click the Configure tab Communications Bluetooth Bluetooth Settings Setting Description Default Security Selects the level of security that is used when pairing devices to the printer If you select Authentication you must enter a passkey If you select Auth Encrypt you must enter a passkey and traffic is encrypted Disable Device Name Sets the name that id...

Page 161: ...cription Default Brightness Selects the brightness of the printer screen Medium Idle Information Selects the information that appearson the printer screen when it is in Idle mode IPv4 address Time Format Selects the format used to display time on the printer 24 Hour Date Format Selects the format used to display date on the printer dd mm yyyy Menu Access Determines if the Menu button on the printe...

Page 162: ...rt is sent out for a specific printer event Delay Repeat Sets how often the alert is sent out for a specific printer event Range is 1 to 65535 Delay Unit Selects the unit of measure that determines how often the alert is sent out Message Sets the message that is sent out with each alert for a specific printer event Error Alert Default Settings Error Alert Status Delay Repeat Delay Unit Message Out...

Page 163: ...ert Default Settings Warning Alert Status Delay Repeat Delay Unit Message Ribbon Installed Disable 1 Occurrences Warning Ribbon installed Upgrading Firmware Disable 1 Occurrences Warning Upgrading firmware Odometer User Resettable Disable 1 Occurrences Warning Odometer User resettable has reached a preset value Odometer Printer Disable 1 Occurrences Warning Odometer Printer has reached a preset va...

Page 164: ...ompleted or when the printer is rebooting These alerts include Print Job Complete Printer is Rebooting Started Sent when a print job has begun Warning Alerts Warning alerts are sent when the printer may need attention shortly such as when the printhead needs maintenance or when the odometer has reached a present value A warning alert is also sent when the printer firmware is being upgraded Warning...

Page 165: ...P address DHCP IPv4 IP Address Specifies the unique network level address that is assigned to each device in a TCP IP network IPv4 0 0 0 0 Subnet Mask Specifies a number that defines the range of IP addresses that can be used in a TCP IP network 0 0 0 0 Default Router Specifies the IP address of a router that is used when a device sends a packet to another subnet or to an unknown destination 0 0 0...

Page 166: ...tact Sets the name of the printer administrator Empty string XML Response Mode Determines if the printer provides XML responses to printing requests over Telnet and HTTP False Display Language LCD printers only Selects the language the printer uses to display text on the screen English Display Language Web Page Selects the language the printer uses to display text on the web page English Keyboard ...

Page 167: ...Email Unit of Measure Selects the unit of measure that is used to define several printing parameters Dots General System Settings Continued Setting Description Default Note If you are using an icon printer that is not on a network you need to use PrintSet 5 through a USB connection to configure media settings Media Settings Setting Description Default Media Type Selects the type of media that is l...

Page 168: ...measurement is defined in the Unit of Measurement parameter Variable Media Width Sets the width of the printable area measured from the media margin X across the printhead Unit of measurement is defined in the Unit of Measure parameter Variable Media Settings Continued Setting Description Default 935 044 001 INTERMEC 6001 36th Ave W 9 FEJB NBSHJO 935 044 001 INTERMEC 6001 36th Ave W Everett WA 982...

Page 169: ...prints all bar code labels but may also print unreadable incomplete labels Off Start Adjust Sets the length of media the printer feeds positive value or retracts negative value before printing a label Unit of measurement is defined in the Unit of Measure parameter Range is 9999 to 9999 0 Stop Adjust Sets the length of media the printer feeds positive value or retracts negative value after printing...

Page 170: ... Sets the sensitivity of the label taken sensor Range is 0 to 14 Supported when the Cutter or Label Dispenser accessories are installed 0 Power Up Action Sets the action when you turn the printer on No Action Formfeed The printer feeds one label Testfeed The printer prints a configuration label No Action Head Down Action Sets the action when you close the print mechanism after opening it No Action...

Page 171: ...t Quality Settings Setting Description Default Print Speed Sets how fast the printer prints labels The unit of measure is defined in the Unit of Measure parameter 100 Media Sensitivity Sets the level of sensitivity of the media to the printhead heat for media and ribbon Variable Darkness Sets the image darkness for media and ribbon Adjust this parameter with the Media Sensitivity parameter Range i...

Page 172: ...ity Specifies how the printer checks the integrity of the transmitted data None Stop Bits Number of bits sent at the end of every character to allow the receiving signal hardware to detect the end of a character and to resynchronize with the character stream 1 Hardware Specifies if hardware flow control RTS CTS is used to manage the rate of data transmission between the device and the host Disable...

Page 173: ...ion Default System I O Settings Setting Description Default Wireless 802 11 Determines if the printer is allowed to communicate using its 802 11 radio Supported only if the optional Wi Fi Bluetooth module is installed Enable Bluetooth Determines if the printer is allowed to communicate using its Bluetooth radio Supported only if the optional Wi Fi Bluetooth module is installed Enable RFID Determin...

Page 174: ... web server is enabled in the printer Enable FTP Determines if the printer can use File Transfer Protocol FTP Enable Avalanche Determines if the printer can be managed by Wavelink Avalanche Enable Net1 Determines if the printer can use Telnet to communicate with Fingerprint Enable SmartSystems Determines if the printer can be managed by Intermec SmartSystems Foundation Enable SNMP Determines if th...

Page 175: ...rameter Range is 0 to 4294967295 0 Odometer Printer Sets the length of media in meters that the printer prints before the Odometer Printer alert is sent Unit of measurement is defined in the Unit of Measure parameter Range is 0 to 4294967295 0 Replace Printhead Sets the length of media in meters that the printer prints before the Replace Printhead alert is sent if this alert is configured Unit of ...

Page 176: ...ther printer Infrastructure mode allows the printer to communicate through an access point Infrastructure Roaming Controls the roaming inclination of the printer The higher the level the less inclined the printer is to switch access points based on the printer received signal strength RSSI Off Power Mode Select the power management setting for the radio Constant Awake provides the highest throughp...

Page 177: ... for IPv4 networks DHCP IPv4 IP Address Sets the unique network level address that is assigned to each device in an IPv4 network 0 0 0 0 Subnet Mask Sets a number that defines the range of IP addresses that can be used in an IPv4 network 0 0 0 0 Default Router Sets the IP address of a router that is used when a device sends a packet to another subnet or to an unknown destination 0 0 0 0 DHCP Respo...

Page 178: ... to the wireless network Open WEP Pre Shared Key Defines the passphrase that allows the radio to authenticate over the wireless network for both WPA and WPA2 security Range is 8 to 64 characters None Network Key Index Selects the active network key to use for WEP security Range is 1 to 4 1 Network Key 1 Network Key 2 Network Key 3 Network Key 4 Defines a network key that is used for WEP security K...

Page 179: ... Common Name 1 Sets the certificate name that is on the primary authentication server If this value is none then the value for Server Common Name 2 is used Range is 1 to 96 characters None Server Common Name 2 Sets the certificate name that is on the secondary authentication server If this value is none then the value for Server Common Name 1 is used Range is 1 to 96 characters None Validate Certi...

Page 180: ...AC file provisioning is on for EAP FAST authentication On Fast Roaming CCKM Determines if the printer can roam from one access point to another without reauthenticating with the server CCKM only works in wireless networks using LEAP Disable Wireless 802 11 Security Settings Continued Setting Description Default ...

Page 181: ...167 C Print Labels with INPrint This section explains how to use the INPrint feature to print labels ...

Page 182: ... that label You can then preview and print the label The printer firmware includes several predefined label formats You can also copy your own label formats to the printer and print them from this page Print INPrint Labels If the printer is connected to an Ethernet or Wi Fi network you can print labels by entering information in a web form You access web forms through the printer web page 1 On you...

Page 183: ...ed the web form yourself click Customer Downloaded and then select the web form in the list To use one of the Resident Intermec supplied web forms click Resident and then select the web form in the list 5 Type information in the web form as needed 6 Optional To preview the label on screen click Preview 7 To print the label click Print ...

Page 184: ...ith INPrint 170 PC23 and PC43 Desktop Printer User Manual Predefined INPrint Label Formats Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_returnadd_3x1 lbx 203_demo_4x6 lbx 203_shipaddr_4x6 lbx ...

Page 185: ...Appendix C Print Labels with INPrint PC23 and PC43 Desktop Printer User Manual 171 Continued Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_packslip_4x6 lbx ...

Page 186: ...Appendix C Print Labels with INPrint 172 PC23 and PC43 Desktop Printer User Manual ...

Page 187: ...r Samuel Cormier Iijima http www gtk org Copyright 2001 2002 Brian Stafford brian stafford uk linux net http www stafford uklinux net libesmtp Copyright 1996 Markus Franz Xaver Johannes Oberhumer http www oberhumer com opensource lzo Copyright 2002 Nicolas Pitre Copyright 2003 Texas Instruments Inc Copyright 2003 Chris Larson Copyright 2004 Michael Opdenacker michaelo handhelds org Original versio...

Page 188: ...snmp org Copyright C 2000 2011 Carsten Haitzler and various contributors Copyright c 1999 Carsten Haitzler The Rasterman http www enlightenment org Copyright c 2001 2002 2003 2004 2005 2006 Expat maintainers http www libexpat org Copyright 2009 Intermec Technologies Corp All rights reserved Based on code from Frank Da Cruz s excellent book _Kermit A File Transfer Protocol_ Digital Press 1986 http ...

Page 189: ...ential damages including but not limited to procurement of substitute goods or services loss of use data or profits or business interruption however caused and on any theory of liability whether in contract strict liability or tort including negligence or otherwise arising in any way out of the use of this software even if advised of the possibility of such damage Copyright c 1998 2007 The OpenSSL...

Page 190: ... West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2014 Intermec by Honeywell All rights reserved by Honeywell PC23 and PC43 Desktop Printer User Manual 935 044 005 P N 935 044 005 ...

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