Intermec PC23, User Manual

Page: 122 / 190

Chapter 5 — Troubleshoot the Printer
108 PC23 and PC43 Desktop Printer User Manual
7 Change alert settings as necessary. When you are finished, click
Save .
To restore default settings for all alerts on the page, click Default
Settings .
Maintenance and Error Alert Messages
Use these tables to understand and troubleshoot some common error
alerts you may receive and how to fix them.
Maintenance and Error Alert Messages
Message Description and Solution
Label Not Taken Printing has been stopped because a label is
obstructing the label taken sensor. Remove the label
to resume printing.
Printhead Lifted Lower the printhead.
Out of Ribbon Load ribbon in the printer.
Out of Media Load media in the printer.
Ribbon Installed The printer is configured as a direct thermal printer
and thermal transfer ribbon is installed. Remove the
ribbon or configure the printer for thermal transfer
media.
Printer in Pause Mode A print job is paused from the front panel. Press the
Print button to resume printing.
Printer in Menu Mode A user entered a menu from the front panel. Press the
Home button to return to the Ready screen.
Application Break Fingerprint only. An application breaks
uncontrolled.
Print Job Complete A print job has been successfully completed.
Odometer (Printer) The printer has reached a limit set in the Odometer
(Printer) setting in Maintenance Alerts for the
amount of media to print before being alerted.
Odometer (User
Resettable) The printer has reached a limit set in the Odometer
(User Resettable) setting in Maintenance Alerts for
the amount of media printed since the last reset.
Printhead Too Hot The printhead is overheated and needs to cool down.
Wait for printing to resume automatically.
Printhead Not
Detected The printer is not detecting the printhead. Check the
printhead cable.