HP ML370 - ProLiant - G3, Reference And Troubleshooting Manual

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158 HP ProLiant ML370 Generation 4 Server Reference and Troubleshooting Guide
Processor problems..................................................................................................................... 170
CD-ROM and DVD drive problems
List of problems:
System does not boot from the drive .......................................................................................... 158
Data read from the drive is inconsistent, or drive cannot read data............................................ 158
Drive is not detected ................................................................................................................... 159
System does not boot from the drive
Action:
1. Be sure the drive boot order in RBSU is set so that the server boots from the
CD-ROM drive first.
2. If the CD-ROM drive jumpers are set to Cable Select (the factory default), be
sure the CD-ROM drive is installed as device 0 on the cable so that it is in
position for the server to boot from the drive.
3. Be sure no loose connections (on page 154 ) exist.
4. Be sure the media from which you are attempting to boot is not damaged and
is a bootable CD.
5. If attempting to boot from a USB CD-ROM drive:
−
Refer to the operating system and server documentation to be sure both
support booting from a USB CD-ROM drive.
−
Be sure legacy support for a USB CD-ROM drive is enabled in RBSU.
Data read from the drive is inconsistent, or drive cannot read data
Action:
1. Clean the drive and media.
2. If a paper or plastic label has been applied to the surface of the CD or DVD
in use, remove the label and any adhesive residue.
3. Be sure the inserted CD or DVD format is valid for the drive. For example,
be sure you are not inserting a DVD into a drive that only supports CDs.