HP ML370 - ProLiant - G3, Reference And Troubleshooting Manual

Page: 173 / 317

Troubleshooting 173
5. Press any key, or type the password, and wait a few moments for the screen
to activate to be sure the energy saver feature is not in effect.
6. Be sure the video driver is current. Refer to the third-party video adapter
documentation for driver requirements.
7. Be sure a video expansion board, such as a RILOE board, has not been added
to replace onboard video, making it seem like the video is not working.
Disconnect the video cable from the onboard video, and then reconnect it to
the video jack on the expansion board.
NOTE: All servers automatically bypass onboard video when a video
expansion board is present.
8. Press any key, or type the password, and wait a few moments for the screen
to activate to be sure the power-on password feature is not in effect. You can
also tell if the power-on password is enabled if a key symbol is displayed on
the screen when POST completes.
If you do not have access to the password, you must disable the power-on
password by using the Password Disable switch on the system board. Refer
to the server documentation.
9. If the video expansion board is installed in a PCI Hot Plug slot, be sure the
slot has power by checking the power LED on the slot, if applicable. Refer to
the server documentation.
10. Be sure the server and the OS support the video expansion board.
Monitor does not function properly with energy saver features
Action: Be sure the monitor supports energy saver features, and if it does not,
disable the features.
Video colors are wrong
Action:
•
•
Be sure the 15-pin VGA cable is securely connected to the correct VGA port
on the server and to the monitor.
Be sure the monitor and any KVM switch are compatible with the VGA
output of the server.