HP ML370 - ProLiant - G3, Reference And Troubleshooting Manual

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Troubleshooting 181
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Novell NetWare—Repair traditional volumes with VREPAIR. On
NetWare 5.X systems, repair NSS volumes with the NSS menu
command, and on NetWare 6 systems, repair NSS volumes using the
NSS/PoolVerify
command followed by the
NSS/PoolRebuild
command, if necessary. Refer to the NetWare documentation for more
information.
−
Caldera UnixWare and SCO OpenServer from Caldera—Emergency
boot diskette. Refer to the Caldera UnixWare or SCO OpenServer from
Caldera documentation for more information.
−
Linux—Refer to the operating system documentation for information.
Linux operating systems
For troubleshooting information specific to Linux operating systems, refer to the
Linux for ProLiant website
(
http://h18000.www1.hp.com/products/servers/linux ).
Application software problems
List of problems:
Software locks up ....................................................................................................................... 181
Errors occur after a software setting is changed ......................................................................... 182
Errors occur after the system software is changed ..................................................................... 182
Errors occur after an application is installed .............................................................................. 182
Software locks up
Action:
1. Check the application log and operating system log for entries indicating
why the software failed.
2. Check for incompatibility with other software on the server.
3. Check the support website of the software vendor for known problems.
4. Review log files for changes made to the server which may have caused the
problem.
5. Scan the server for viruses with an updated virus scan utility.