Renewal Parts
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4.
On reception of damaged dongle, ROC e-mail the permanent license file to FE or upload it on
the system (ROC decision)
5.
The update of the manufacturing database is done via an automatically generated and
distributed e-mail
6.
On a quarterly basis, ROC send damaged dongles to manufacturing at Mt Prospect
Radworks 5.1 Turnkey, lost / stolen dongle
1.
GE FE contacts the ROC with customer details Name, Address, FDO), MAC address and
registration information (type of software and modules list)
2.
ROC generates a temporary license file (1 month) and sends it to the FE, or uploads it on the
system (ROC decision)
3.
FE asks for a Service Quotation to from his ASM (equivalent to the cost of the dongle and 2
visits on site)
4.
After approval by the customer of the service quote, ROC e-mails the permanent license file to
FE or uploads it on the system (ROC decision)
5.
The update of the manufacturing database is done via an automatically generated and
distributed e-mail
3-5 Current Service Engineering Contacts
3-5-1
Current Americas Contact
Saeed Alam
3-5-2
Current Europe Contacts
Jorge Aguirre or
Maurice Robert
Summary of Contents for Centricity RA600
Page 16: ...Introduction Page 16 Illustration 1 2 Computer Unit Front View ...
Page 24: ...Introduction Page 24 Modality Type Description IP Address S M GW Port AE Title ...
Page 206: ...Software Procedures SW 006 Single Media Archive SMA Install Configure Test Page 206 ...
Page 274: ...Renewal Parts Page 274 Jorge Aguirre med ge com Maurice Robert med ge com ...
