GE Centricity RA600, Service Manual

Page: 270 / 278

Renewal Parts
Page 270
Dongles are coded specifically to a serial number based on the modules and options purchased. A
replacement dongle needs to be coded so it gives the customer the same capabilities as their
original dongle.
License files are used on some systems instead of a dongle. License files are coded to the MAC
address of the primary network adapter in the computer and as such, can not be moved from
machine to machine.
To obtain a new code for a replacement dongle or a new license file, the FE should contact the ROC
for their pole. In the case where the ROC cannot process the request the FE should contact the
assigned service engineer for the product in their pole (see Paragraph
3-5 ).
The FE must provide the customer name plus the following: either the MAC address for the primary
NIC in the subject computer or the serial number of the replacement dongle and the serial number
of the dongle that is being replaced, their email address and the FDO number for the system.
Additional feature requests MUST be accompanied with an FDO number.
The support engineer will then generate the appropriate code and email it to the FE.
Note:
The FE should expect up to a 1 day turn-around time for this code generation during normal
business hours in their pole, Monday-Friday.
3-2 Installation - Global
The FE attaches replacement dongle to PC and enters the following command at dos prompt:
<program installation path>\bin>upgrade "6B 55 22 56 4F 27 43 44 2B 40 40 08 3E 37 3F 3C 33
3C 3C 37 38 3E BC"
Note:
FE must use the provided upgrade code. The code above is an example
License files are installed by copying the file to the Applicare "BIN" folder on the workstation.
In either case, the FE should then run the license configurator (bin\RUNLCFG.exe) to test the file or
dongle.
See the applicable product installation manual for instructions.