14 Problem Solving
506
P
rob
le
m Solving
14
033-506
O
[Cause] Communication was terminated at the recipient's machine.
[Remedy] The job may have been canceled at the recipient. If the job
was not canceled, check whether the other machine has a
problem, and execute the operation again.
033-507
O
[Cause] The recipient's machine cannot receive.
[Remedy] Confirm the recipient's machine (memory is full, machine
is being maintained, or other conditions), and execute the
operation again.
033-508
O
[Cause] No spooling documents exist at the other machine.
[Remedy] Ask the other party to prepare polling documents, and
execute the operation again.
033-509
O
[Cause] An error occurred during fax transmission.
[Remedy] Execute the operation again. If the error still is not
resolved, confirm the condition of the other machine.
033-510
O
[Cause] An error occurred during fax transmission.
[Remedy] Confirm the condition of the line and the other machine,
and execute the operation again.
033-511
O
[Cause] An error occurred during fax transmission.
[Remedy] Confirm the following conditions:
z
Whether a polling document exists at the other machine
z
Whether a document is jammed at the other machine
z
Whether the passwords match
033-512
O
[Cause] The other party cannot execute Relay Broadcast.
[Remedy] Confirm whether the other party can execute Relay
Broadcast.
033-513
O
[Cause] The other machine does not have the Folder feature.
[Remedy] Confirm whether the other machine has the Folder feature.
033-514
O
[Cause] An error occurred during fax transmission.
[Remedy] Ask the sender to send again.
033-516
O
[Cause] An error occurred during fax transmission.
[Remedy] Confirm the recipient, and then execute the operation
again. If receiving, ask the sender to send again.
033-517
O
[Cause] An error occurred during fax transmission.
[Remedy] Execute the operation again. If the error still is not
resolved, confirm the condition of the other machine.
033-518
O
[Cause] The other machine cannot correspond to reception of
SUB.
[Remedy] Check whether the other machine can correspond to
reception of SUB, and execute the operation again.
033-519
O
[Cause] The other machine cannot correspond to reception of
SEP.
[Remedy] Check whether the other machine can correspond to
reception of SEP, and execute the operation again.
033-520
O
[Cause] The other machine cannot correspond to reception of
PWD/SID.
[Remedy] Check whether the other machine can correspond to
reception of PWD/SID, and execute the operation again.
Error Code
Category
Cause and Remedy
C P F S M O
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
