Error Code
503
P
rob
le
m Solving
14
027-761
O [Cause] An on-demand print job was sent to the machine using the
Web Applications feature, but the time interval from
receiving the print job until starting the print processing
exceeded the time limit specified on the machine.
[Remedy] When multiple documents are to be printed, reduce the
number of documents, and then execute the operation
again. If the error still is not resolved, enter the System
Administration mode, and then select [Tools] > [Common
Service Settings] > [Machine Clock/Timers] > [Print-On-
Demand Duration], and specify a larger value or "0".
When on-demand printing is executed using the Web
Application feature, the print processing time is limited.
Consequently if many documents are to be printed or if
print processing takes time, a timeout may occur before all
the data are received. To resolve this problem, change the
time limit value according to the document volume and
type. If the error still is not resolved, contact our Customer
Support Center.
027-762
O [Cause] An on-demand print job is sent to the machine using the
Web Applications feature, however, the specified job ticket
is invalid because of one of the following causes:
z
Abnormal change to the job ticket because of the
machine software failure
z
Abnormal change to the job ticket because of a bug on
the sender's remote server
z
Abnormal change to the job ticket because of network
trouble
z
Intentional alteration to the job ticket
[Remedy] Execute the print job again. If the error still is not resolved,
contact our Customer Support Center.
027-772
O [Cause] An error occurred during communication with the SMTP
server.
[Remedy] Use ASCII characters to modify the host name that has
been specified under [Tools] > [Connectivity & Network
Setup] > [Machine's E-mail Address/Host Name]. If the
error still is not resolved, confirm with your network
administrator whether the SMTP server supports the
HELO command.
027-773
O [Cause] An error occurred during communication with the SMTP
server.
[Remedy] Wait for a while, and then execute the operation again.
027-774
O [Cause] The specified e-mail address contains unsupported
characters.
[Remedy] Specify the e-mail address using only ASCII characters.
027-775
O [Cause] Too many destination addresses have been specified.
[Remedy] Reduce the number of destination addresses. If the error
still is not resolved, confirm with your network
administrator whether the SMTP server supports the
EHLO command.
Error Code
Category
Cause and Remedy
C P F S M O
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
