Error Code
499
P
rob
le
m Solving
14
027-564
O [Cause] SMB protocol error. The SMB server was not found.
[Remedy] Check whether the connection between the authentication
server and the machine has been established via a
network.
For example, confirm the following conditions:
z
Network cable connection
z
TCP/IP settings
z
Connection via Port 137 (UDP), Port 138 (UDP), and
Port 139 (TCP)
027-565
O [Cause] SMB protocol error
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
027-566
O [Cause] SMB protocol error. SMB (TCP/IP) is not active.
[Remedy] Confirm that SMB (TCP/IP) is active on the [Port Settings]
screen of the [Properties] tab on CentreWare Internet
Services.
027-569
O
[Cause] The SMB (TCP/IP) port is not activated.
[Remedy] Confirm that SMB (TCP/IP) is active on the [Port Settings]
screen of the [Properties] tab on CentreWare Internet
Services.
027-572
027-573
027-574
027-576
027-578
O [Cause] SMB protocol error
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
027-584
O [Cause] SMB protocol error. The SMB server is in shared security
mode.
[Remedy] The SMB server may be set on Windows 95, Windows 98,
or Windows Me OS. Set the SMB server on an OS other
than Windows 95, Windows 98, or Windows Me OS.
027-585
O
O [Cause] SMB protocol error. Login is disabled at this time.
[Remedy] Confirm the period login permitted with your system
administrator.
027-586
O
O [Cause] SMB protocol error. The password has expired.
[Remedy] Obtain a valid password from your system administrator.
027-587
O
O [Cause] SMB protocol error. The password must be changed.
[Remedy] Log into Windows, and change the password. Ask your
system administrator to change the setting so that you do
not need to change the login password next time.
027-588
O
O [Cause] SMB protocol error. The user is invalid.
[Remedy] Ask your system administrator to validate the user.
027-589
O
O [Cause] SMB protocol error. The user was locked out.
[Remedy] Ask your system administrator to cancel the lockout status.
027-590
O
O [Cause] SMB protocol error. The user account has expired.
[Remedy] Obtain a valid user account from your system
administrator. Or, ask your system administrator to extend
the account expiration date.
Error Code
Category
Cause and Remedy
C P F S M O
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
