Error Code
475
P
rob
le
m Solving
14
018-543
O
[Cause] The machine failed to transfer data using SMB of the Scan
to PC service because one of the following problems
occurred on the shared name of the SMB server when
logging in to the SMB server.
z
The specified shared name does not exist on the server.
z
Invalid characters are used in the specified shared
name.
z
When the server is Macintosh, the specified shared
name may not have an access right.
[Remedy] Confirm the specified shared name, and set the name
correctly.
018-547
O
[Cause] The machine failed to transfer data using SMB of the Scan
to PC service because the number of users logging into
the SMB server exceeded the limit when logging in to the
SMB server.
[Remedy] Take one of the following measures:
z
Confirm how many users can access the shared folder.
z
Check whether the number of login users have
exceeded the limit.
018-556
O [Cause] Received the "XRXERROR" error detection code from the
HTTP server.
[Remedy] 1) Check whether the specified drive and directory is
available on the destination HTTP server for the
scanned document.
2) Perform the same operation again. If the problem
persists, contact our Customer Support Center.
018-557
O
O [Cause] The specified file name contains invalid characters.
[Remedy] Modify the file name. Make sure that invalid characters are
not contained in the destination file name for the scanned
document.
018-558
O
O [Cause] Received an error code from HTTP server.
[Remedy] 1) Check whether the specified directory exists on the
destination HTTP server for the scanned document.
2) Check whether the specified file exists on the HTTP
server.
018-559
O
O [Cause] The same file name already exists.
[Do Not Save] is selected when duplicate file name exists.
[Remedy] Select any option other than [Do Not Save] in [File Name
Conflict].
018-560
O
O [Cause] An user authentication error occurred. (Received HTTP
Status 401).
[Remedy] Check the followings:
z
The destination HTTP server for the scanned document
is accessible by PC.
z
Login name
z
Login password
z
The HTTP server name
z
The HTTP server path name
Error Code
Category
Cause and Remedy
C P F S M O
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
