Image Quality Trouble
407
P
rob
le
m Solving
14
The copy is
misaligned or
skewed.
Is the document loaded
correctly?
Load the document correctly.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
Is the paper loaded correctly
in the tray?
Load the paper correctly.
Refer to "Loading Paper" (P.43).
Are the paper guides of
Tray 5 correctly aligned to
the paper?
Load the paper correctly and align the
document guides to the document edges.
Refer to "Loading Paper in Tray 5" (P.46).
Are the document guides on
the document feeder set in
the correct positions?
Load the document correctly, and align the
document guides to the document edges.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
Is the paper tray inserted
correctly?
Firmly push in the tray until it stops to
insert it properly.
Refer to "Loading Paper" (P.43).
Part of the image
is missing on the
copy.
Is the paper damp?
If the paper is damp, the copy image may
be partially missing or unclear. Replace the
paper with new one.
Refer to "Loading Paper" (P.43).
Is folded or wrinkled paper
included in the tray?
Remove the unsuitable paper or replace all
of the paper with new one.
Refer to "Loading Paper" (P.43).
Is the document pasted or
folded?
The pasted or folded section may not be
laying flat on the document glass. Place a
stack of white sheets on top of the
document to flatten the document against
the document glass.
The copy has a
stripe pattern.
Is the enlargement ratio too
large?
Vertical stripes may be printed on the
copies depending on the ratio. Adjust the
ratio to eliminate the stripes.
Refer to "3 Copy" > "Copy" > "Reduce/Enlarge
(Making Enlarged/Reduced Copies)" in the
User Guide.
Color shift of
color copies is
poor, resulting in
unsatisfactory
image quality.
Is the color calibration
incorrect?
Execute auto calibration.
Refer to "Executing Calibration" (P.85).
Is the machine set where it
is exposed to direct
sunlight?
If the document glass is exposed to strong
light when you turn the machine on or
cancel the Energy Saver mode, color shift
may occur. Close the document cover and
turn the machine on, and when the
machine becomes ready to copy or print,
turn the machine off and then on one more
time.
Symptom
Cause
Remedy
