14 Problem Solving
476
P
rob
le
m Solving
14
018-561
O
O [Cause] The hostname or the script storage location is not correct.
(Received HTTP Status 404).
[Remedy] Check the followings:
z
The destination HTTP server for the scanned document
is accessible by PC.
z
The HTTP server name
z
The HTTP server path name
018-562
O
O [Cause] A client-side error occurred. (Received HTTP Status 4xx
other than 401 and 404).
[Remedy] Check the followings:
z
The destination HTTP server for the scanned document
is accessible by PC.
z
The server settings
018-563
O
O [Cause] A server-side error occurred. (Received HTTP Status 5xx).
[Remedy] Check the followings:
z
The destination HTTP server for the scanned document
is accessible by PC.
z
The server settings
018-564
O
O [Cause] DNS resolution for the specified hostname failed.
[Remedy] Check the followings:
z
The destination HTTP server for the scanned document
is registered on the DNS server.
z
The machine is connected to the DNS server.
z
The address of the DNS server is set on the machine.
018-565
O
O [Cause] DNS resolution for the proxy server name set on the
machine failed.
[Remedy] Check the followings:
z
The proxy server name set on the machine is registered
on the DNS server.
z
The machine is connected to the DNS server.
z
The address of the DNS server is set on the machine.
018-566
O
O [Cause] Unable to connect to the HTTP server.
[Remedy] Check the followings:
z
The network cable connection on the machine
z
The destination HTTP server for the scanned document
is accessible by PC.
018-567
O
O [Cause] The followings may be the cause:
z
The communication is disconnected while reading or
writing due to some reason.
z
Close process of the file failed due to some reason
[Remedy] Check whether the destination HTTP server for the
scanned document is accessible by PC.
018-568
O [Cause] An SSL/TLS connection error occurred.
[Remedy] Check the followings:
z
The destination HTTP server for the scanned document
is accessible by PC.
z
SSL settings for the HTTP server is correct.
z
The HTTP server name
z
The HTTP server path name
Error Code
Category
Cause and Remedy
C P F S M O
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
