Magtek ExpressCard 2000 Preventive Maintenance Procedure Download

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MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: (562) 546-6400 I Technical Support: (888) 624-8350

www.magtek.com

ExpressCard 2000

Instant Issuance Card Personalization System

Preventive Maintenance Procedure

November 2017

Manual Part Number:

D99875651-25

REGISTERED TO ISO 9001:2015

Summary of Contents for ExpressCard 2000

Page 1: ...90740 I Phone 562 546 6400 I Technical Support 888 624 8350 www magtek com ExpressCard 2000 Instant Issuance Card Personalization System Preventive Maintenance Procedure November 2017 Manual Part Numb...

Page 2: ...trademark of MagTek Inc MagneSafe is a trademark of MagTek Inc ExpressCard 2000 is a trademark of MagTek Inc Microsoft and Windows are registered trademarks of Microsoft Corporation All other system n...

Page 3: ...mbly SAFETY REQUIREMENTS Never do any of the following DO NOT use a ground adapter plug to connect equipment to a power socket outlet that lacks a ground connection terminal DO NOT attempt any mainten...

Page 4: ...Device for Preventive Maintenance 7 3 2 Clean the Card Path 7 3 3 Clean All Transport Rollers 8 3 4 Update the Software 10 3 5 Update the Firmware 11 3 5 1 Check Firmware Revision Numbers 11 3 5 2 Upd...

Page 5: ...a ASM KIT PREVENTIVE MAINTENANCE EC2000 1 4 Suggested Materials Part Number Quantity Description 33011009 1 ea ASM KIT STARTER SPARE FIELD SERVICE EC2000 93400047 1 ea PRI RIBBON COLOR YMCKOK EV R3314...

Page 6: ...dures from that manual have been removed for brevity For details about performing any procedure described in this document see that manual and D99875600 ExpressCard 2000 User Installation and Operatio...

Page 7: ...not belong inside the cover and remove them examples include loose mechanical parts cards insect or animal leavings or jewelry 7 Inspect the mechanical parts inside the device and inside the image pr...

Page 8: ...Controller Commands page 4 Use the white cleaning card and do not let the rollers take it out of your hand as you clean each set of rollers as follows a Feed the card partly into the hopper transport...

Page 9: ...W FROM FRONT d Feed the card partly under the exit ramp rollers and press the Exit Eject button Hold the card there until the rollers stop moving Figure 3 4 Cleaning the Exit Ramp Rollers TOP VIEW FRO...

Page 10: ...e left side of the page to display a File to Upload page 4 Press the Browse button to launch the Choose File to Upload dialog box 5 Navigate to the folder that contains the CAB files you want to apply...

Page 11: ...en the Help page 3 In the Version Information list note the Controller Firmware and Printer Firmware entries 4 Press the Menu button to launch the Main Menu page 5 Press the Settings button to launch...

Page 12: ...the firmware to finish downloading Do not power off the device 5 After the firmware update is complete the device will make sounds as the MLB resets Wait until the sounds stop and the touchscreen rep...

Page 13: ...service the hopper transport 1 Use the MCP Commands page to move the hopper transport from the front to the rear of the device to verify the movement is smooth and there is no belt slippage 2 Only if...

Page 14: ...s wipe it off using a soft lint free cloth 2 Use the MCP Commands page to move the XY transport from the front to the rear of the device to verify the movement is smooth and there is no belt slippage...

Page 15: ...6 Run a Thin Bead of Tri Flow Along the Top of the Shaft TOP LEFT VIEW 7 Use the drive belt to move the XY transport to the front of the device then to the rear again to spread the Tri Flow along the...

Page 16: ...en the Tipper page 2 Press the Set Heater OFF button to turn off the tipper heater 3 Note the value under Current Tipper Temp If the tipper temperature is 50 degrees Centigrade or hotter the tipper he...

Page 17: ...location or give them to the customer for temporary storage or secure disposal 2 If there is a large visible amount of dirt dust or debris in the device wipe the worst of it out with a clean dry cloth...

Page 18: ...t head during cleaning 2 Open the image printer Figure 3 8 Removing the Card Cleaning Roller 3 Remove the cleaning roller see Figure 3 8 4 Unwrap the roller wipe from the kit and rub it gently over th...

Page 19: ...in a print head cleaning pen from the kit Figure 3 9 Cleaning the Image Print Head 2 Locate the print head see Figure 3 9 The area you want to clean is the front face of the thin brown glass layer clo...

Page 20: ...missing bent or broken tines Install any missing characters on other tines and re map them after preventive maintenance is complete and the device is powered up 4 Inspect the characters on the top emb...

Page 21: ...sed character heights and adjust them if necessary to account for normal wear Pay special attention to any characters you have replaced or re mapped 9 Note the position of the top and bottom knuckles...

Page 22: ...ower 14 Add 2 drops of lubricant to the front of the bottom punch hammer 15 Return the knuckles to the position they were in before lubricating 16 Test to make sure the top knuckle slides smoothly acr...

Page 23: ...ure Page 23 of 25 D99875651 25 17 Test to make sure the bottom knuckle slides smoothly across the punch hammer Press the bottom rocker arm all the way up and make sure the top of the knuckle remains l...

Page 24: ...ectronics Visually inspect all wires and cables checking for insulation breakage or wear on moving cables 3 14 Service the Cover After completing all other service service the cover as follows 1 Inspe...

Page 25: ...curity hardware 3 Re install consumables 4 Close all open doors 5 Power up the device 6 Re synchronize the image printer ribbon 7 Create a sample card using customer card stock 8 Check image print qua...

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