Eaton BladeUPS 5 kVA to 60 kVA (N+1) User’s Guide 164201649—Rev 14
135
Table 19. Troubleshooting Alarms and Conditions (Continued)
Alarm or Condition
Possible
Cause
Action
Batteries
were not
fully charged.
Apply utility power for 48 hours to charge the batteries, then restart the
battery test.
User
cancelled the
battery test
through the
front panel.
Restart the battery test.
The UPS is
not in the
proper phase
of the cycle.
Wait for the cycle to complete (up to one month).
Battery test aborted.
The bypass
utility
became
unavailable
during the
test.
Verify that the bypass utility is available and within limits. Restart the battery
test. If the battery test aborts repeatedly, see section
“Automatic Battery
Tests” .
User
cancelled the
battery test
through the
front panel.
Restart the battery test.
The UPS does not transfer to
Bypass mode.
The bypass
utility does
not qualify.
Check the bypass utility. The UPS is receiving bypass utility power that may
be unstable or in brownout conditions.
Bypass mode
is disabled.
Check that the bypass user settings are configured appropriately (see section
“User Settings” ).
Check Parallel Board.
The UPS is
not
recognizing
another
paralleled
UPS.
From the UPS Status menu, select the Units on CAN Bus option and verify
that all UPSs appear in the list.
If any UPS is missing, verify the Powerware Hot Sync CAN Bridge Card
connections and recheck the status from the UPS front panel.
If all UPSs appear in the list, check the redundant signal wiring (see
).
Set the system to internal Bypass mode.
If the condition persists, contact your service representative.
Abnormal output voltage at
startup.
The system
is not
configured as
parallel.
Verify the CAN wiring (see
).
Verify that the line cord is installed properly.
Shut down the UPS where the alarm is indicated.
Start up the UPS.
Select the Turn System On option through the front panel of the UPS that
was turned off.
Selective Trip.
The UPS
detects an
internal fault.
If the condition persists, contact your service representative.
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Page 20: ...6 Eaton BladeUPS 5 kVA to 60 kVA N 1 User s Guide 164201649 Rev 14 Introduction ...
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