450
e22_dv40_7e.fm
Appendix/Using with External Devices/Troubleshooting
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During the warranty period
The FOMA terminal will be repaired without charge in accordance with the terms of the warranty.
When bringing the FOMA terminal in for repairs, be sure to bring the warranty card. Even during the warranty
period, a fee will be charged for repairs of malfunctions or damage caused by improper handling by the
customer, or when no warranty certificate is presented.
Repairs for damages caused by the use of devices and accessories other than those specified by DoCoMo
will also incur a fee, even during the warranty period.
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Repairs may not be possible in the following circumstances.
Repairs to your FOMA terminal may not be possible if the moisture detection seal has reacted, if damage from
water exposure, condensation, sweat, or other liquids are found, or if the internal circuit board is damaged or
deformed. Even when repairs are possible, repair charges will be incurred because the warranty does not
cover such damage.
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After the warranty period has expired
Charged repairs will be carried out upon request.
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Replacement parts
Replacement parts (required to maintain the functionality of the FOMA terminal) will be kept in
stock basically for six years following termination of production. However, note that there may be
a case when repair is not possible for the shortage of replacement parts depending on the faulty
part. Repairs may be possible even after this period has passed, depending on the type of
malfunction. Contact number listed in “For Repair Inquiries” on the back of this manual for
details.
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IMPORTANT!
Never attempt to modify the FOMA terminal or its accessories.
May cause fire, injury, or malfunction.
Technical standards for the FOMA terminal and FOMA card are established by law to avoid interference and
malfunctions of the network. FOMA terminals and FOMA cards that do not meet standards cannot be used.
If your FOMA terminal has been modified previously (replacement of parts, modification, coating, etc.), it will
only be accepted for the repair of a malfunction if it has been restored to its original state (as a standard
DoCoMo product). However, repairs may be refused depending on the extent of the modification.
Repairs for any malfunction or damage caused by such modifications will incur fees, even during the warranty period.
Do not peel off the model nameplate attached to the FOMA terminal.
The nameplate seal functions as a certification that the equipment conforms to the prescribed technical
standards. If the nameplate is removed or is replaced, repairs may be refused because conformity to the
standards cannot be determined.
Information stored in your FOMA terminal, such as the settings of various functions and the total call
duration, may be cleared or reset if your FOMA terminal is damaged, repaired, or mishandled.
If this occurs, please re-enter the information or re-specify the settings.
The following sections of the FOMA terminal contain parts that generate magnetic waves. Keep
ATM cards and other objects likely to be affected by magnetic waves away from the FOMA
terminal. Cards may become unusable.
Sections: Speaker, Earpiece
If your FOMA terminal gets wet or has been in a humid location, turn off the power, take out the
battery immediately, and bring it to a repair counter that DoCoMo specifies as soon as possible.
However, depending on the condition, repairs may not be possible.
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Memory dial (Phonebook) and downloaded information
It is recommended that you keep a separate memo of the information you register on your FOMA terminal.
DoCoMo shall not be liable for data that may be modified or lost.
Created, imported or downloaded data may be modified or deleted when upgrading or repairing the FOMA
terminal. DoCoMo shall not be liable for any modification or deletion of content. DoCoMo may, at our
convenience, exchange your FOMA terminal for a substitute in lieu of repairs. For this FOMA terminal, only
data including downloaded images or melodies or data created by the user will be transferred at the time of
repair. (Some contents cannot be transferred. Also, contents may not be transferred depending on the degree
of malfunction.)
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Transferring may take long or be even unavailable depending on the size of data saved in the FOMA terminal.
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