6-4
Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide
Compaq Confidential – Need to Know Required
Writer: Bryan Hicks Project: Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Comments:
Part Number: 380362-003 File Name: g-ch6 Troubleshooting the Compaq ProLiant Clusters HAF100 and HAF200.doc Last Saved On: 8/24/00 12:04
PM
Table 6-1
Solving Installation Problems
continued
Problem
Possible Cause
Action
Added logical drives are not
recognized
Windows NTS/E and Redundancy
Manager do not support hot-add
of logical drives.
Follow the steps below to add
logical drives.
1.
Add drives in Disk
Administrator.
2.
Add drive to cluster.
Redundancy Manager or Secure
Path appears to function properly
but does not recognize
component failover.
Cluster may be improperly cabled.
Refer to the
Compaq ProLiant
Cluster HA/F200 Poster
for proper
cabling of the cluster.
Troubleshooting Node-to-Node Problems
Table 6-2 describes problems that may be encountered during server-to-server
communication.
Table 6-2
Solving Node-to-Node Problems
Problem
Possible Cause
Action
The resources failed over but the
nodes do not see each other.
No connectivity between the
nodes.
1.
Run Control Panel service
applet on both nodes and
verify the RPC service is
running.
2.
Use a network analyzer
(such as Network Monitor),
or RPCPing (available on the
Microsoft Exchange Server
CD) to ensure RPC
connectivity exists on both
nodes.
Node failover is not recognized by
Redundancy Manager or Secure
Path.
Cluster may be improperly cabled.
Refer to the
Compaq ProLiant
Cluster HA/F200
Installation
Poster
for proper cabling of the
cluster.
continued
Summary of Contents for ProLiant Clusters HA/F100
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