Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200
6-21
Compaq Confidential – Need to Know Required
Writer: Bryan Hicks Project: Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Comments:
Part Number: 380362-003 File Name: g-ch6 Troubleshooting the Compaq ProLiant Clusters HAF100 and HAF200.doc Last Saved On: 8/24/00 12:04
PM
Other Potential Problems
Redundancy Manager displays text messages warning of possible changes and
events. When a message is displayed, click on Help to receive more details
about that particular message.
Table 6-9
Troubleshooting Redundancy Manager Problems
Message
Description
Action
Could not find the resource DLL
file.
The resource DLL file has been
corrupted or is missing.
Reload the Redundancy
Manager software from the CD.
Intercontroller Link Failure.
This message indicates a
hardware problem.
Replace the RA4000/4100
backplane or add a new array
controller.
Illegal Drives.
You are using the
Micropolis 4/9-Gig drives. The
firmware cannot resolve two
array controllers talking to the
drive.
Replace the drives.
Array controller firmware
versions don’t match.
The array controllers have
different firmware versions.
Run the Options ROMPaq to
update the firmware to the most
current version.
Array controller hardware is not
the same.
The array controller models are
different.
Make both array controllers the
same model.
Both array controllers don’t see
all the drives.
The backplane in the
RA4000/4100 may be faulty.
Repair or replace the backplane.
Expand operation in is progress.
The cache is not mirrored during
this operation.
Wait until the expand operation
is compete.
Troubleshooting Compaq SANworks
Secure Path for Windows 2000 on RAID
Array 4000/4100
For detailed information on troubleshooting Secure Path refer to the Secure
Path Installation and Reference Manual and Release Notes included with the
HA/F200 cluster kit.
Summary of Contents for ProLiant Clusters HA/F100
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