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Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide
Compaq Confidential – Need to Know Required
Writer: Bryan Hicks Project: Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Comments:
Part Number: 380362-003 File Name: g-ch6 Troubleshooting the Compaq ProLiant Clusters HAF100 and HAF200.doc Last Saved On: 8/24/00 12:04
PM
Shared Storage
Table 6-3 addresses problems encountered using the RA4000/4100 storage
system as a shared storage device. This section does not address RA4000/4100
storage system problems specific to the storage system itself nor does it
address the storage system in a stand-alone server configuration. For those
issues, see the documentation that came with your storage system.
Table 6-3
Solving Shared Storage Problems
Problem
Possible Cause
Action
You may not have waited long
enough to view the most
up-to-date data. Cluster
Administrator takes a snapshot of
the registry when it starts up.
Wait a minute, then click
Refresh (
F5
).
Cluster nodes need to be
rebooted.
Reboot cluster nodes after installing
MSCS. Ensure the drives are
recognized.
Drives in the RA4000/ 4100 are
not recognized.
Host bus adapter driver is not
installed.
Ensure that the host bus adapter
driver for Windows NTS/E or
Windows 2000 Advanced Server is
installed and running on both
servers. If it is not installed, see the
documentation that came with your
host bus adapter.
Drives in the RA4000/4100 are
not recognized.
Hardware errors or
communications transport
problems exist.
Use Event Viewer to verify that no
hardware errors or transport
problems exist. Check the event log
for disk I/O error messages or
indications of problems with the
communications transport.
Compaq ProLiant Clusters do not
support the physical SCSI disks.
Use Event Viewer to verify that no
hardware errors or transport
problems exist. Check the event log
for disk I/O error messages or
indications of problems with the
communications transport.
continued
Summary of Contents for ProLiant Clusters HA/F100
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