Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200
6-3
Compaq Confidential – Need to Know Required
Writer: Bryan Hicks Project: Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Comments:
Part Number: 380362-003 File Name: g-ch6 Troubleshooting the Compaq ProLiant Clusters HAF100 and HAF200.doc Last Saved On: 8/24/00 12:04
PM
Table 6-1
Solving Installation Problems
continued
Problem
Possible Cause
Action
Insufficient space on nonshared
drives for MSCS.
Ensure there is enough free disk
space for MSCS installation files.
Operating system is incorrect or
deficient.
Ensure Windows NTS/E and
appropriate service pack or
Windows 2000 Advanced Server
are installed.
Hardware does not support
clustering.
Ensure the hardware supports
clustering. Run Compaq Cluster
Verification Utility (CCVU) to verify
that the hardware supports
clustering.
MSCS installation will not
complete on the first node.
Primary IP address is invalid.
Verify that the addresses are
valid. If DHCP is used to obtain
noncluster IP addresses, run
IPConfig.exe to ensure the
network adapter cards have valid
IP addresses. If the second IP
address listed is 0.0.0.0, your
primary address is invalid.
Cluster nodes need to be
rebooted.
Reboot cluster nodes after
installing MSCS.
Hardware errors or
communications transport
problems.
Use Event Viewer to verify no
hardware errors or transport
problems exist. Check the event
log for disk I/O error messages or
indications of problems with the
communications transport.
The physical disk resource cannot
be brought online.
You may not have waited long
enough to view the most up-to-
date data. Cluster Administrator
takes a snapshot of the registry
when it starts up.
Wait a minute, then click
Refresh (
F5
).
continued
Summary of Contents for ProLiant Clusters HA/F100
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