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Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide
Compaq Confidential – Need to Know Required
Writer: Bryan Hicks Project: Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Comments:
Part Number: 380362-003 File Name: g-ch6 Troubleshooting the Compaq ProLiant Clusters HAF100 and HAF200.doc Last Saved On: 8/24/00 12:04
PM
Table 6-4
Solving Client-to-Cluster Connectivity Problems
continued
Problem
Possible Cause
Action
Virtual servers may not have their
own IP addresses or Network
Name resources.
Use Cluster Administrator to verify
that both resources are online.
Client protocol problem exists.
1.
Verify that the client is
accessing the cluster using
the correct cluster network
name or IP address.
2.
Verify that the client has
TCP/IP protocol correctly
installed and configured.
Resource name resolution
problem may exist.
Use NetBT cache (Nbtstat.exe on
the Windows NTS/E CD) to
determine whether the name had
been previously resolved.
Improper WINS configuration.
Confirm proper WINS
configuration at the client using
the WINS administrator. If WINS is
not used, the
hosts
or
lmhosts
file
will contain entries for each virtual
server’s network name and IP
address.
Clients do not see virtual servers.
IP address problem if the client is
accessing the resource through a
specific IP address.
Ping the IP address of the cluster
resource and cluster nodes from a
DOS command prompt.
Continued
Summary of Contents for ProLiant Clusters HA/F100
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