Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200
6-9
Compaq Confidential – Need to Know Required
Writer: Bryan Hicks Project: Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Comments:
Part Number: 380362-003 File Name: g-ch6 Troubleshooting the Compaq ProLiant Clusters HAF100 and HAF200.doc Last Saved On: 8/24/00 12:04
PM
Table 6-3
Solving Shared Storage Problems
continued
Problem
Possible Cause
Action
Compaq Redundancy Manager or
Secure Path shows the cluster in
nonredundant mode.
You are using ACU to expand
capacity.
The firmware will automatically
put the RA4000/4100 in
nonredundant mode during
capacity expansion. This is normal
behavior.
Interconnect link (ICL) has failed.
Check the Windows NTS/E or
Windows 2000 Advanced Server
Event Log to determine if the ICL
to has failed.
Mismatched firmware on the
array controllers exist.
1.
Check to make sure the
firmware version levels
match.
2.
If they do not match, use
Options ROMPaq to update
the firmware.
Drive rebuild automatically
restarts.
Failover may have occurred.
Check to see if a failover has
occurred. It is normal behavior for
a drive rebuild to restart if a
failover has occurred.
Storage performance is marginal.
Cache modules on the array
controllers do not match.
Obtain and replace the cache
module so that cache levels
match on both array controllers.
Windows NTS/E or Windows 2000
Advanced Server Event Log
states: The Host Bus Adapter in
slot 1 has averaged more than 2
Elastic Store Errors over the five
seconds. The loop has become
unstable. The adapter has been
taken offline.
GBIC-SW laser has malfunctioned.
1.
Refer to the documentation
that came with your storage
system for instructions on
replacing a GBIC-SW.
2.
Manually fail back
resources.
continued
Summary of Contents for ProLiant Clusters HA/F100
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