Christie CP2000-X, User Manual

Page: 125 / 164

Section 7
Troubleshooting
CP2000-X User Manual
7-1
020-100031-01 Rev . 1 (03-2009)
If the projector does not appear to be operating properly, note the symptoms present
and use the following guide to assist you. If you cannot resolve the problems
yourself, contact your dealer for assistance.
NOTE: A qualified service technician is required when opening an enclosure to
diagnose any “probable cause”.
1.
Check for green “Main AC” light on projector. If not on, check all breakers on
projector and at the wall. There are single-phase and 3-phase.
2.
Are the CP breakers staying on when enabled? If they are “tripping” to OFF
position, there is an electrical problem requiring investigation by a certified
electrician.
1.
If the lamp button is entirely disabled (not selectable at the TPC Main menu,
indicated by a red “X” on the lamp button), there is an interlock failure such as
an open lamp door, failed lamp fan, etc. A flashing red alarm window also
indicates this. Refer back to solutions listed in Table 3.2.
2.
For SSM communication failures, re-boot and try again.
3.
If a DMD temperature is too high (“DMD over critical temp limit”), the lamp
will not ignite. Cool the projector and try again.
4.
If the Status menu indicates a ballast communication problem, re-boot and try
again.
5.
If the lamp does not ignite after a second try, replace the lamp.
6.
If there is no “buzzing” indicating that the igniter is attempting ignition, there
may be a problem with the igniter (Christie service required).
7.
If there is a brief “buzz” attempting ignition but a lamp does not ignite, the lamp
likely needs to be replaced.
7.1 Power
Projector Will Not Start

7.2 Lamp
Lamp Does Not Ignite
