Canon imagePROGRAF IPF9000S, Troubleshooting Manual

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Troubleshooting Guide
3-6
Cause Point to check Action
C1 Check the tube to see if it is filled with ink, and also check the joint. T11 (P4-15)
C3 Check to see if the carriage encoder is properly installed. T13 (P4-19)
C3 Check the carriage encoder for defects (such as soiling, flaws and incorrect setup). T01 (P4-1)
C2 Check to see if there is not any foreign matter near the head management sensor. Remove.
C1
Check service mode nozzle patterns (upgrade to Ver.1.23 from any earlier release before
making this check) Flow 1
C3 Check the firmware (Countermeasure for non-ejection detection position)
Upgrade to
the latest
version
C1 Check to see if the ink is a genuine supply. (Recommend the use of the genuine ink.)
－
No. Warning/error indication
Error code (last 4
digits)
Non-ejection status
①
“Check Printout” “Problem with Printhead”
“Chk printing results”
1010, 1012, 1013 Refer to the explanation of P2-23,2-24, P2-3.
②
“Printhead Check Nozzles”
“PHead needs cleaning”
280C, 250D, 280E Refer to the explanation of P2-23,2-24.
4.
【
2F2F
】
Non-ejection detection error,
【
2F30
】
Non-ejection detecting position adjustment error
Occurrence
conditions
The head management sensor has detected more non-discharging nozzles than preset (2F2F).
Non-ejection C1
Supply system air leakage
Suction failure
Drive signal/voltage error
Faulty connector contact/wiring
Faulty head
management sensor
C2
Drive signal/voltage error
Faulty connector contact/wiring
Soiled or faulty sensor
Failure causes
Head and head
management sensor
out of relative
position
C3
Soiled, flawed or incorrectly positioned carriage encoder
Soiled or faulty carriage encoder sensor
Disconnection or partial disconnection in the flat cable, or poor connector
contact
Carriage out of position due to curled ink tube
Shift carriage position due to curl trouble of the tube
Cleaning A
Non-ejection Detection Sequence
Cleaning B
Manual
Cleaning A or B
Automatic non-ejection
detection sequence
based on dot counts
End of cleaning Perform non-ejection detection End
Cleaning A Perform non-ejection detention End
Cleaning B Perform non-ejection detection End
①
②
③ Error 2F2F
Non-ejection detected
Non-ejection detected
Non-ejection detected
No non-ejection
No non-ejection
Automatic
No non-ejection
Warning before printing
See the table below