Canon imagePROGRAF IPF9000S, Troubleshooting Manual

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Conents
Chapter 1 Using This Guide ................................................................................................ 1-1
1. Using This Guide ......................................................................................................................................... 1-1
2. Model Groups .............................................................................................................................................. 1-1
Chapter 2 Trouble Database ................................................................................................ 2-1
1. Error Code Index ......................................................................................................................................... 2-1
2. Index of Symptoms and Imaging Failures ................................................................................................. 2-57
A. Imaging Failures .................................................................................................................................... 2-57
B. Operational Failures .............................................................................................................................. 2-58
C. Functional Failures ................................................................................................................................ 2-58
D. Cutting Failures ..................................................................................................................................... 2-58
E. Unusual Noises ...................................................................................................................................... 2-58
F. Application-Dependent ........................................................................................................................... 2-59
Chapter 3 More Sophisticated Fault Isolation Tasks ......................................................... 3-1
1.
【
2F13
】
AD converter external trigger output error (HW-1 fault) ............................................................... 3-1
2.
【
2F1F
】
Purge sensor error .......................................................................................................................... 3-2
3. 【 2F26 】 Carriage operation disabled ........................................................................................................... 3-4
4. 【 2F2F 】 Non-ejection detection error, 【 2F30 】 Non-ejection detecting position adjustment error ................ 3-6
5.
【
200C
】
Roll paper leading edge detection error,
【
200D
】
Cut sheet leading edge detection error ............ 3-8
6.
【
2010
】
Skew detection error,
【
2017
】
Paper right side detection error,
【
2018
】
Paper left side detection
error,
【
2405
】
Borderless printing disabled ................................................................................................ 3-12
7. 【 2E27 】 Paper jam while feeding, ejecting or printing on paper (Jam 1) ................................................... 3-14
8. 【 2E25 】 Paper jam while feeding, ejecting or printing on paper (Jam 2) ................................................... 3-15
9.
【
2E24
】
Faulty roll paper unit,
【
2E0E
】
Roll paper unit not available ......................................................... 3-16
10.
【
2015
】
Cutting failure (Cannot cut sheet) ............................................................................................... 3-17
11.
【
2F24
】
Cutter shift timeout error ............................................................................................................. 3-18
12. Cutting failures without error indications ................................................................................................. 3-20
13. 【 403E 】 , 【 403F 】 Printhead abnormal temperature rises .......................................................................... 3-21
14. 【 4027 】 Carriage lifting error .................................................................................................................... 3-22
15. Imaging Failures
①
Soiled print side, ink dropping, soiled reverse side, black/white dots, roller marks
.................................................................................................................................................................... 3-24
16. Imaging Failures
②
Lines, streaks and bands ...................................................................................... 3-26
17. Imaging Failures ③ Blurred, ghost, spread, shaken or undersharp images ........................................ 3-31
18. Imaging Failures ④ Line and character errors ...................................................................................... 3-33
19. Imaging Failures
⑤
Defective toning and color misregistration ............................................................ 3-35
20. Imaging Failures
⑥
Missing lines or images ......................................................................................... 3-37
21. Imaging Failures
⑦
Printing in a size different from the specification ................................................... 3-39
22. Imaging Failures ⑧ No printing ............................................................................................................. 3-40
23. Operational Failures ① PosterArtist won’t launch ................................................................................. 3-41
24. Operational Failures
②
The main unit won’t start or the power turns off automatically (without an
error occurring) .......................................................................................................................................... 3-42
25. Operational Failures
③
Cannot install ................................................................................................... 3-43
Chapter 4 Fault Isolation Tool Collection............................................................................. 4-1
T01 Carriage Encoder Fault Isolation Tool ...................................................................................................... 4-1
T02 Interpreting Nozzle Check Patterns ......................................................................................................... 4-1
T03 Nozzle Check Print Fault Isolation Tool ................................................................................................... 4-3
T04 Information required to request investigation ........................................................................................... 4-6
T05 Collecting a PRN File (Windows only) ..................................................................................................... 4-7