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Troubleshooting Guide
2-52
Panel display
Code
(last 4
digits)
Large LCD
Small
LCD 1
Small
LCD 2
Explanation/Detection sequence
Remedial Action
(
★
: Reference fault
isolation procedure
or tool)
401E
ERROR
E198-401E
Call for service.
ERROR
E198-40
1E
Call For
Service
RTC clock stop
The RTC has been detected idle while
initializing the RTC at startup.
①
Restart the
printer in
service mode.
②
Replace the
main PCB.
4027 Hardware
error.
03130031-4027
Turn off printer,
wait, then
turn on again.
Power
On
Again
Lift
Motion
Timeout
Lift shift timeout error
A lift operation has been executed, but no
sensor has been detected or a sensor has
remained detected.
①
Switch off the
printer, then
back on.
②
The carriage
cannot travel
to the lift drive
position.
③
The lift drive
cam is not
engaged.
④
Faulty lift drive
sensor
⑤
Faulty lift drive
motor
Go to
★
4027(P3-22).
4034
ERROR
E196-4034
Call for service.
ERROR
E196-40
34
Call For
Service
Multisensor unit version error
A different version of multisensor is installed.
This would not occur in an ordinary user
environment.
①
Replace the
multisensor
unit.
4037
ERROR
E173-4037
Call for service.
ERROR
E173-40
37
Call For
Service
Linear scale error
No signal is available from the carriage
encoder when the head is driven.
Go to
★
2F26
(P3-4).
403E
ERROR
E161-403E
Call for service.
ERROR
E161-40
3E
Call For
Service
Head abnormal temperature rise (head 1
(R), or A model)
Either of the two Di sensors maintained for
each printhead chip (color-specific) has
been detected at 120
o
C or higher or -10
o
C
or lower.
Go to
★
403E(P3-21).
403F
ERROR
E161-403F
Call for service.
ERROR
E161-40
3F
Call For
Service
Head abnormal temperature rise (head 2
(L))
Either of the two Di sensors maintained for
each printhead chip (color-specific) has
been detected at 120
o
C or higher or -10
o
C
or lower.
Go to
★
403E(P3-21).
4040
ERROR
E196-4040
Call for service.
ERROR
E196-40
40
Call For
Service
Checksum
error
The checksum of a file transmitted on
execution of the firmware update is
unmatched.
①
Start in
download
mode to
upgrade the
firmware.
②
Restart the
printer in
service mode
to clear the
error.
③
Replace the
main PCB.
4041
ERROR
E196-4041
Call for service.
ERROR
E196-40
41
Call For
Service
Flash erase error
Failed to erase flash ROM on execution of
the firmware update.
①
Start in
download
mode to
upgrade the
firmware.
②
Restart the
printer in
service mode
to clear the
error.
③
Replace the
main PCB.
Summary of Contents for imagePROGRAF IPF9000S
Page 2: ......
Page 3: ......
Page 6: ......
Page 7: ...Chapter 1 Using This Guide...
Page 8: ......
Page 10: ......
Page 11: ...Chapter 2 Trouble Database...
Page 12: ......
Page 72: ......
Page 73: ...Chapter 3 More Sophisticated Fault Isolation Tasks...
Page 74: ......
Page 103: ...Chapter 4 More Sophisticated Fault Isolation Tasks 3 29 Explanatory drawing 7...
Page 118: ......
Page 119: ...Chapter 4 Fault Isolation Tool Collection...
Page 120: ......
Page 153: ...Chapter 5 Miscellaneous Information...
Page 154: ......
Page 175: ...Chapter 6 Main Unit Configuration Diagrams...
Page 176: ......