Canon imagePROGRAF IPF9000S, Troubleshooting Manual

Page: 51 / 184

Chapter 2 Indexes by Case
2-39
Panel display
Code
(last 4
digits)
Large LCD
Small
LCD 1
Small
LCD 2
Explanation/Detection sequence
Remedial Action
(
★
: Reference fault
isolation procedure
or tool)
Wrong paper type.
Lift the release
lever and reload
the paper.
Stop: Stop Printing
Wrong paper.
Lift the release
lever and replace
the paper.
2E20
Paper mismatch
Make sure media
type
and paper size
match
for the adjustment
print.
Paper mismatch (type) (on adjustment)
The second and subsequent sheets of
paper have been fed as a paper type
different from the first sheet when LF
adjustment was made from a cassette.
Equalize the
paper types for
the first and
second sheets
with each other in
adjustment
printing.
2E21 Hardware error.
03130000-2E21
Turn off printer,
wait, then
turn on again.
Power
On
Again
IEEE
1394
Error
Restart
Printer
IEEE1394 interface error
Any error has been detected while
initializing IEEE1394 at startup.
①
Restart the
printer.
②
Remove and
reinsert the
PCB and then
restart the
printer.
③ Replace the
IEEE1394
PCB.
2E22 Media Type not
compatible with
cassette.
Check Media Type.
Stop: Stop Printing
Media
Check
Please
Cancel
Cas
Cannot
Feed
Please
Check
Paper mismatch (cut sheet)
Cassette pickup has been specified for
paper that does not support cassette pickup.
Check the
cassette pick-up
setting/paper
type.
2E23 Hardware error.
03130031-2E23
Turn off printer,
wait, then
turn on again.
Power
On
Again
Hardwar
e Err 1
0313003
1-2E23
Cutter unit failure
At startup or completion of paper jam
handling, when attempting to get the cutter
which is in other position than HP back to HP,
the home position sensor timed out without
response.
①
Remove paper
slip (foreign
matter) attached
to the cutter
home position
sensor.
② Check the cutter
driving circuit
and the cutter
unit.
2E24 Roll feed unit err
Turn off printer and
check roll feed unit
Power On
Again
Roll
Feed
Unit
Error
Faulty roll paper unit
Failed to detect the cam in the roll unit while
no paper was loaded.
Check the roll
cam sensor (IO
mode).
Cannot detect papr
Remove paper and
press Load/Eject.
Can't
DetectPa
pr
Remove
Paper
Press
Online
Cannot feed paper.
Remove paper and
press Load/Eject.
Jam while picking up, ejecting or printing on
paper (JAM2)
★
Go to 2E25
(P3-15).
2E25
Cannot detect papr
Remove paper and
press OK.
Remove
paper
Press
Online
After loading of roll paper or cut sheet was
loaded successfully, PE sensor detected no
paper (JAM2).
Go to
★
2E25
（
P3-15
）
.