Canon imagePROGRAF IPF9000S, Troubleshooting Manual

Page: 54 / 184

Troubleshooting Guide
2-42
Panel display
Code
(last 4
digits)
Large LCD
Small
LCD 1
Small
LCD 2
Explanation/Detection sequence
Remedial Action
(
★
: Reference fault
isolation procedure
or tool)
2E3A Roll1 (Uppr) jammed.
Manually rewind the
roll all the way
and press OK.
During upper roll paper feeding operation,
the paper was fed with the roll feed sensor
detecting the paper, but the LF_PE sensor
could not detect the paper and the operation
timed out.
①
Manually rewind
the paper and
reload. Go to
★
2E25.
2E3B Roll 2 (Lwr) jammed.
Manually rewind the
roll all the way
and press OK.
During lower roll paper feeding operation,
the paper was fed with the roll feed sensor
detecting the paper, but the LF_PE sensor
could not detect the paper and the operation
timed out.
①
Manually rewind
the paper and
reload. Go to ★
2E25.
2E3C Paper jam. Lift
the release lever.
During operations with cut sheet, the state
of the LF_PE sensor has become invalid.
① Reload the
paper. Go to ★
2E25.
2E3D Roll 1 (upper) jam
Lift the release
lever.
During operations with upper roll paper, the
paper was fed with the roll paper detection
sensor and the roll feeding sensor detecting
the paper, but the state of the LF_PE sensor
became invalid.
① Reload the
paper. Go to ★
2E25.
2E3E Roll 2 (lower) jam
Lift the release
lever.
During operations with lower roll paper, the
paper was fed with the roll paper detection
sensor and the roll feeding sensor detecting
the paper, but the state of the LF_PE sensor
became invalid.
①
Reload the
paper. Go to
★
2E25.
2E3F Paper jam. Lift
the release lever.
When either upper or lower roll paper is in
operation, the states of the roll paper
detection sensor, roll feeding sensor, and
LF_PE sensor became invalid.
①
Reload the
paper. Go to
★
2E25.
2E40 Cannot print as
selected. Another
roll is in use.
[Stop]: Stop printing
Print data having lower roll paper
specification has been received while upper
roll printout remains.
Remove the
printout of upper
roll, and print
again.
2E41 Cannot print as
selected. Another
roll is in use.
[Stop]: Stop printing
Print data having upper roll paper
specification has been received while lower
roll printout remains.
Remove the
printout of lower
roll, and print
again.
2E42 MediaType Mismatch Paper mismatch (type/ restart printing of
suspended job)
It occurs when all of the following conditions
are met:
・
[Stop] selected for [Paper Mismatch
Detection] in menu settings.
・
[Change Paper] button was pressed for
suspended jobs from host.
・ The paper type that has been set in the job
and the type of actually fed paper do not
match.
Continued printing
allowed.
Replace with
appropriate paper.
2E45 MediaType Mismatch Paper mismatch (type/ restart printing of
suspended job)
It occurs when all of the following conditions
are met:
・
[Stop] selected for [Paper Mismatch
Detection] in menu settings.
・
The paper width that has been set with
data and the paper width of actually fed
paper do not match.
Continued printing
allowed.
Check the driver
settings.
Replace with
appropriate paper.
2F11 CR error
Call for Service.
Power
On
Again
CR
Error
An operation order has been issued while
the carriage suffered a hardware error.
Go to ★ 2F26
(P3-4).