Canon imagePROGRAF IPF9000S, Troubleshooting Manual

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Troubleshooting Guide
3-26
Cause Point to check Action
C2, C3
Check that the loaded paper, the paper type specified from the operation
panel and the paper type specified with the driver match (unmatched
paper type).
※
Paper is fed according to the operation panel setting of the paper type and
printed according to the driver setting of the paper type (printing method).
Specify a valid paper
type.
C3
Check to see if roll paper are not skewed (reload the paper, feed paper
manually).
Reload the paper.
C3
Check to see Nozzle Check Print performed in User mode results in an
error.
T03 (P4-3)
C3 Occurring outside the print area as well.
Imaging Failures
①
(P3-24)
C3
Occurring only with proof sheets (fine cracks formed in the ink absorbing
layer in a low-humidity environment).
Use in the
recommended
environment.
C1, C2
C3, C4
Check the direction and conditions of lines. Flow 1
C3 Color misregistration
Imaging Failures
⑤
(P3-35)
16. Imaging Failures
②
Lines, streaks and bands
C1 Software
C2 Printer
driver settings
C3 Main unit
Failure
Causes
C4 Operating environment
Lines
(streaks)
Black
lines
(streaks)
Vertical
Horizontal
White
lines
(streaks)
Band blotches
Horizontal
edges Misdirected impact due to
edge suction Lower the head/reduce suction
force/change to an upper mode
Horizontal
Vertical
Soiled pinch roller or
carriage encoder
Soiled or flawed carriage
encoder
Band blotches
Dented paper, disordered
impact or non-uniform
drying on suction
Reduce suction force or change
paper
Pasted
images only
Applications/OS
If the problem occurs running
Illustrator, uncheck [Bitmap Print]
If the problem occurs running
Excel, choose [Layout]
→
[Special Settings] and check
[Application Color Matching
Priority]
Replace the pinch roller or
carriage encoder
Replace the carriage encoder
Flow 1
T16
T16
Explanatory drawing 5
Explanatory drawing 6
Perform band adjustment
Perform band adjustment
Explanatory drawing 1
Explanatory drawing 3
Cracks on the printing side
(ink absorbing layer) of
proof paper when damp
Use in the recommended
environment
Explanatory drawing 4
Explanatory drawing 2